--- title: "JournoLink Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about JournoLink Software - reviews, pricing plans, popular comparisons to other Campaign Management products and more." source_url: "https://www.capterra.com/p/196239/JournoLink/" page_type: "product" language: "en" --- # JournoLink Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) JournoLink ## What is JournoLink? JournoLink is a publicity software that provides you with all the tools you need to ensure your products and services are featured in news stories around the UK. It is easy to use and offers support and learning resources for anyone who is new to PR. Its simple design makes it great for new PR professionals who want to get started quickly and easily. Having access to a press room helps you stay organized and create an ideal space for journalists to find information. ## What is JournoLink used for? [Public Relations](https://www.capterra.com/public-relations-software/)[Campaign Management](https://www.capterra.com/campaign-management-software/) Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for JournoLink?[Manage this product listing](https://www.g2.com/products/journolink/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### JournoLink 4.8 (8) VS. [### MediaHQ](https://www.capterra.com/p/196943/MediaHQ/) [4.6 (81)](https://www.capterra.com/p/196943/MediaHQ/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (8) Ease Of Use 4.7 (81) Value For Money 4.6 (8) Value For Money 4.3 (75) Customer Service 4.9 (8) Customer Service 4.8 (81) ## JournoLink alternatives Highest Rated [Press Ranger](https://www.capterra.com/p/10020491/Press-Ranger/) [5.0 (35)](https://www.capterra.com/p/10020491/Press-Ranger/#reviews) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10020491/Press-Ranger/) [Cision](https://www.capterra.com/p/129611/Cision/) [3.8 (89)](https://www.capterra.com/p/129611/Cision/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 72% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/129611/Cision/) [Prezly](https://www.capterra.com/p/143167/Prezly/) [4.7 (67)](https://www.capterra.com/p/143167/Prezly/reviews/) Starting price $100.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/143167/Prezly/) [Brand24](https://www.capterra.com/p/149054/Brand24/) [4.7 (255)](https://www.capterra.com/p/149054/Brand24/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/149054/Brand24/) [View all alternatives](https://www.capterra.com/p/196239/JournoLink/alternatives/) ## FAQs about JournoLink Overview ### What company size and specific industries is JournoLink built for? JournoLink is designed for businesses, marketing agencies, and PR professionals, making it a fit for small to large organizations that need public relations and media outreach support. It is best suited to teams working in marketing, communications, and agency services rather than a single industry. Features and Usability ### What are the key features of JournoLink? JournoLink offers CRM and contact management with a contact database, plus campaign management, campaign planning, and campaign scheduling for press release workflows. It includes a press release builder, email distribution, multi-channel distribution, social media integration, engagement tracking, and real-time analytics with reporting, statistics, and visual analytics. Getting Started and Support ### What training and onboarding options does JournoLink offer? JournoLink provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide self-paced learning for reviewing features and setup steps as needed. Getting Started and Support ### What customer support options does JournoLink offer? JournoLink provides email/help desk support, a knowledge base, phone support, and chat. No reviewer feedback about support is available, so user experience details such as response times, helpfulness, or common frustrations cannot be verified from the catalog data. ## Features AI summary Based on 4,141 Campaign Management reviews Capterra reviewers highlight these as the features that matter most when choosing campaign management software: - **Email Management** (**56%** of reviewers rated this feature as critical) - **Email Marketing** (**67%**) - **Campaign Scheduling** (**58%**) JournoLink supports **Campaign Scheduling**, which helps teams plan outreach at the right time and keep campaigns moving on schedule. However, it does not include **Email Management** or **Email Marketing**. Instead, it offers **Engagement Tracking** (**54%**) and **Contact Management** (**50%**), giving teams useful ways to monitor audience response and organize media contacts, while helping businesses keep campaigns coordinated and improve follow-up efforts. Contact Management 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Scheduling 4.7 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Campaign Analytics 4.4 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Track and interpret campaign performance metrics Reporting & Statistics 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Campaign Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Data Import/Export 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Import and export data to and from software applications JournoLink 18 features ### All Features - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Data Import/Export: Import and export data to and from software applications - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Promotion: Market event via social media tools - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data --- Get Advice We can help you find the software with the features you need. Features 4.5 (8) 4.5 Based on 8 reviews ## Pricing Value for money 4.6 (8) ### Starting price Free trial not available Value for money 4.6 (8) 4.6 Based on 8 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (8) 4.9 Based on 8 reviews ## User reviews Overall rating 4.8 Based on 8 reviews Filter by rating 5(6) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent FE Fiona E. Marketing and Comms Manager Defense & Space ### "Great service for an individual or team at a fair price" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 4, 2026 Very, very good. Their customer service is particularly good. I also valued the graphs showing when people were looking at my release. Pros Excellent customer service, great journalists looking for a good story, easy to use individually or for a small team, with useful analytics. Great value for money - there are similar services that offer more, but for much more money. Cons You need to invest a bit of time setting up a few custom mailing lists (but if you do this you get better results). Switched from [Vuelio](https://www.capterra.com/p/120909/Vuelio/) Cost, but it is a Rolls Royce when I needed a modest car. Alternatives considered [Vuelio](https://www.capterra.com/p/120909/Vuelio/) Reasons for choosing JournoLink Cost / support / service level were all important considerations. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 19, 2026 Thank you so much for the fantastic review! We’re thrilled to hear that JournoLink is hitting the mark when it comes to value, ease of use, and top-notch customer support. Providing a straightforward platform with great results—without charging "Rolls Royce" prices—is exactly what we set out to do. It’s also great to know that you’re making full use of our analytics features. Tracking engagement graphs and tailoring custom media lists take a little extra setup, but as you mentioned, that effort really pays off in pitch success. We really appreciate your business and look forward to helping you land many more great stories! GT Guy T. Marketing Director Publishing ### "Useful easy-to-use PR system, though by definition it is a black-box " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 13, 2026 Journolink is a useful PR system though we struggle to understand the absolute value in terms of end results i.e. the level and nature of media mentions. More clarity on the performance of our own lists, and duplication with the JL list would be helpful Pros Journolink is an easy-to-use-PR-distribution system, and offers very helpful support, especially from \[sensitive content hidden\] . It also offers the ability to upload your own media contact lists which is recommended and requires maintenance Cons This is a black-box email system, so we are unsure of the audience, degree of engagement, bounces, and level and nature of media mentions. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 5, 2026 "Thanks for taking the time to share your feedback! We're thrilled that you find JournoLink easy to use and that our support team has been so helpful. We hear you loud and clear on wanting more transparency around engagement, bounce rates, and media mentions. Providing clear end-results is something we want for all our users, and we are actively working on ways to give you more clarity and data control. Thanks for helping us improve!" Tom B. Marketing Financial Services ### "Fantastic value for money and a very supportive team." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 23, 2026 We signed up for an initial trial of the service and then we signed on for a monthly subscription, which we plan to keep for a long time. Pros Unbeatable in terms of value for money. With Journolink you get 4 releases a month, fantastic support, and a very easy to use ai tool that helps with the releases, for far less than many PR newswires will charge for a single release. Cons The distribution side or JournoLink is still growing. While I mentioned that it is great value, the reach, at present, is a bit less than some of the newswire services. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 26, 2026 Thank you so much for the 5-star feedback! We’re thrilled to hear that our tools and support team are delivering the high-value PR experience we strive for. We appreciate your transparency regarding our distribution reach; as you noted, our network is growing rapidly, and we are committed to expanding our journalist database every day to ensure our reach continues to scale alongside our features. We’re so glad you’ve joined the JournoLink community for the long haul! AC Avril C. Founder Non-Profit Organization Management ### "Start-up and small business - part of the toolkit" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 14, 2024 Loved it. Formed part of our essential tech stack for a small start-up / charity. Pros Not many start-ups, small businesses or charities can afford talent within the team regarding public affairs. Unless there is prior experience, even the basics of how to share a press release is a mystery and super hard work. Journolink fast became a must have tool for us. It gave us the ability to share stories and get involved with journalist requests - adding to our brand and reach. Even if press releases weren't picked up, our press page began to build and carry credibility. Such a great tool, highly recommend it. Cons Access to how press released were picked up changed in recent years and I couldn't figure out if we featured on stories or not. I ended up doing a search engine search to see if we ended up in an article whereas before it was a simple click link through. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RM Rob M. Marketing Manager Hospital & Health Care ### "Easy Set Up and Excellent Support and Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 27, 2023 Pros Great price for features and outstanding support and customer service. Cons Switching between business profiles was a little confusing at first but that was mainly due to having similar names for the www.uniquecare.co.uk locations. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Helen N. Editor / Owner Publishing ### "Great Distribution Tool for Smaller Businesses" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 16, 2023 I have found this to be a great way of building links to my site - so for online PR. My domain authority has risen from 49 to 53 while I have been using the system, and I am sure that some of this is due to the increased visibility that I have through the system. There is, of course, no way of tracking this, so integration with SEO systems would be amazing - know that's a tough ask though! Pros I love the levels of service for the package, so that even smaller companies with smaller budgets are able to use the system, even if it is only once a month. It helps develop and build a press room for those with limited time and resources. Cons I feel it might be helpful to have a few more hints and tips when building the release - maybe AI integration in some way, perhaps for images, or even for title suggestions, and hooks for journalists! Reasons for choosing JournoLink The value for money, and because I asked a few questions beforehand, and the customer service was excellent - really on point and always willing to help me out. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LE Laura E. Marketing Executive Insurance ### "Excellent Product " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 16, 2023 JournoLink has been massively beneficial for us. Sending press releases isn't something that we did often in the past, implementing JournoLink has allowed us to build up this area of our marketing across our network. Pros The system is easy to use and the ease of distribution is a massive benefit for us. Cons We found the system easy to use and haven't come across any problems as yet. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RB Rupert B. Chief Marketing Officer Financial Services ### "Journolink review by Paysend " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 9, 2023 Easy and simple. We don't need a stratgeic PR partner on an expensivbe retainer, we just need the ability to create good PR quickly and semalessly with an outlet for reliable media coverage. Journolink is the ideal solution and more cost effective that traditional PR model. Pros JournoLink gives us everything we need for our PR. Good media coverage and a great team to work with. Very responsible when we need to move fast. Flexible and easy to work with. Cons Ocasionally it would be good for PR statements to be more hard hitting. I think we're in the habit of churning out standard articles and it would be good to strive to make them a more interesting read. Reasons for choosing JournoLink Not applicable Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.