--- title: "Echobox Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Echobox the right Social Media Management solution for you? Explore 101 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/196249/Echobox/reviews/" page_type: "reviews" language: "en" --- Echobox 4.7 (101) [View alternatives](https://www.capterra.com/p/196249/Echobox/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 28th, 2026 # Reviews of Echobox Ease of use 4.8 Customer Service 4.7 ## Pros and Cons in Reviews CH Carl Magnus H CCOMedia Production, 2 - 10 employeesUsed the software for: 1-2 years. “The platform has significantly streamlined our workflow by automating many manual tasks and helping us publish content at the right time.“ July 9, 2026 CC Cláudia C Co-founder and Head of MarketingInternet, 2 - 10 employeesUsed the software for: 6-12 months. “Instagram schedule not available, lack of analytics, customized reports“ October 24, 2024 CH Carl Magnus H CCOMedia Production, 2 - 10 employeesUsed the software for: 1-2 years. “The AI optimization has helped us improve content distribution and drive more traffic to our websites.“ July 9, 2026 Esteban G Social Media ManagerSports, 201 - 500 employeesUsed the software for: Less than 6 months. “The handling of Instagram because it has errors.“ September 16, 2022 CH Carl Magnus H CCOMedia Production, 2 - 10 employeesUsed the software for: 1-2 years. “It has saved our editorial team a considerable amount of time while contributing to increased traffic and better audience engagement.“ July 9, 2026 Lena L Head of PartnershipsOnline Media, 11 - 50 employeesUsed the software for: 6-12 months. “impossible to post videos... And the increase of reach NEVER happened, all the opposite, our reach was WORSE.“ November 5, 2021 CC Cláudia C Co-founder and Head of MarketingInternet, 2 - 10 employeesUsed the software for: 6-12 months. “This automation enables our team to concentrate on strategic tasks that are essential for the business.“ October 24, 2024 Lena L Head of PartnershipsOnline Media, 11 - 50 employeesUsed the software for: 6-12 months. “Really unpleasing, the sales team never answered on why their promises were in fact lies, we lose precious time trying to fix it where actully the truth: that simply does not work...“ November 5, 2021 ## Showing most helpful reviews Showing 1-25 of 101 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Henrik E. Editor in Chief Media Production Used the software for: 2+ years ### "Editor in Chief" January 7, 2025 5.0 Echobox has changed our entire way of working with social media, which has made the editorial office more efficient. Pros Echobox is easy to use and saves the editors tons of time that they can use to write articles instead. Their algorithm often finds what can go viral. The contact with our success manager has always been perfect. They respond quickly and are always professional. Cons It would be fantastic to have a local contact who can see trends for the Nordic countries Review Source TC Thomas C. Associate Editor, Audience Engagement Newspapers Used the software for: 2+ years ### "An amazing social media scheduling tool that saves your team hours of work every day" February 27, 2025 5.0 Echobox is the mot user-friendly social media scheduling tool out there and the Customer Support team are very approachable and proactive too. Pros Echobox allows us to automate social media postings, saving invaluable time for our social media team. Cons Echobox does not provide as in-depth analytics as some of its competitors. Alternatives considered [Social News Desk](https://www.capterra.com/p/10017081/Social-News-Desk/)[SocialFlow](https://www.capterra.com/p/133795/SocialFlow/) Reason for choosing Echobox The Echobox team were very cooperative in meeting our needs and the integrated AI-features allow it to be superior to its competitors. Switched from [Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/) We wanted to have a social media scheduling tool that is designed for publishers. Review Source SF Sergio F. Developer Publishing Used the software for: 1-2 years ### "Good for automating newsletter" August 3, 2026 4.0 My overall experience has been genuinely positive, especially when it comes to managing and automating email workflows. It made the entire newsletter process feel smoother and far less manual. I appreciate the automation consistently. Pros We are using it to automate the sending of the newsletters for out publishing website and it works really well. You need to set it up properly the first time and it works on autopilot. Cons You need some technical experience to set it up. Also at times, making small layout or content adjustments took more effort than expected. Review Source Lena L. Head of Partnerships Online Media Used the software for: 6-12 months ### "Do what you pay for..." November 5, 2021 1.0 Really unpleasing, the sales team never answered on why their promises were in fact lies, we lose precious time trying to fix it where actully the truth: that simply does not work... Pros Avoid you to have to think about time slots and that's it... Cons impossible to post videos... And the increase of reach NEVER happened, all the opposite, our reach was WORSE. The IA was useless (no posts in the afternoon for no reason). Alternatives considered [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Reason for choosing Echobox Because they seem smaller so more accessible, the customer service was accesible indeed but helpless so I lose so many time... Review Source Response from Echobox November 25, 2021 Dear Lena, Thank you for sharing your feedback and we are sorry to hear you were unhappy with your experience. Please note that publishers achieve the best results when following our recommendations for using Echobox to publish on social media. More than 1,000 publishers globally of all types, sizes and needs use Echobox, and they experience significant gains in performance and efficiency which is why they continue to use our solution year after year. Please feel free to reach out to our team should you have any questions. Kind regards, The Echobox Team CMH Carl Magnus H. CCO Media Production Used the software for: 1-2 years ### "A Reliable Publishing Platform for News Media" July 9, 2026 5.0 We've had a very positive experience with Echobox. We use it across multiple digital news brands for both social media publishing and newsletters. The platform has significantly streamlined our workflow by automating many manual tasks and helping us publish content at the right time. It has saved our editorial team a considerable amount of time while contributing to increased traffic and better audience engagement. Having both social media and newsletters in one platform makes our daily work much more efficient, and the support team has always been responsive and helpful. Pros The biggest benefit is the time savings. Echobox automates much of our social media publishing and newsletter workflow, allowing our editorial team to focus on journalism instead of repetitive tasks. The AI optimization has helped us improve content distribution and drive more traffic to our websites. Cons There are no major drawbacks. The platform offers many advanced features, so it takes a little time for new users to learn everything. Once you're familiar with it, the workflow is smooth and the time savings easily outweigh the initial learning curve. Switched from [SugarCRM Mailchimp Integration](https://www.capterra.com/p/232687/SugarCRM-Mailchimp-Integration/) The biggest advantages are the significant time savings and the broader functionality. Echobox has streamlined our workflow by combining social media publishing and newsletters in one platform, helping us save time, automate repetitive tasks, and increase traffic to our websites. Review Source CC Cláudia C. Co-founder and Head of Marketing Internet Used the software for: 6-12 months ### "Optimizing Social Media Engagement: Our Experience with Echobox" October 24, 2024 5.0 At eCycle, we adopted Echobox to optimize the distribution of our content on social media, increase engagement with our posts, and expand the audience of our website. The tool has proven to be essential for the publication flow of our content, employing an intelligent approach to determining the best times, types of content, and captions. In addition to simplifying the process, it has delivered excellent results. In a short time, we have observed improvements in both reach and engagement on social media, as well as increased traffic generated, especially from our newsletters, which are now also automated. This automation enables our team to concentrate on strategic tasks that are essential for the business. The dashboard is intuitive, and the implementation was quick. The support team is extremely attentive and always available. Without a doubt, Echobox is worth every investment! Pros Content Distribution, Optimizing Posting Schedule, Audience Engagement, Automated Publishing, Performance Analytics, Centralized Management, Automation of Newsletters, Content Performance Measurement, User-Friendly Interface. Cons Instagram schedule not available, lack of analytics, customized reports Review Source DN Daniel N. Director Audience Development Online Media Used the software for: 1-2 years ### ""A huge time-saver and growth-driver"" August 18, 2020 5.0 Using Echobox helps us coordinate much more easily between the different team's posts and saves several hours of work every week. Since we started using Echobox, hour performance on Facebook increased rapidly. Pros Echobox is extremely easy to use, even for team members that are not familiar with social media posting. It is very helpful to be able to easily access analytics to see how posts performed in order to decide what to re-share or optimize. The ability to set up A/B tests within the tool has greatly supported our growth. Cons We are very happy with the provided features and user experience. I cannot think of any major negative aspects. Switched from [SocialFlow](https://www.capterra.com/p/133795/SocialFlow/) SocialFlow's user interface was not the most elegant, and Facebook’s own tools are not user-friendly at all. Echobox has a much more intuitive user experience, and also offers a range of optimization features, as well as A/B testing. Review Source JE Jon E. Executive Director Online Media Used the software for: 6-12 months ### "Social Media promotion and monitoring with results and an efficient, intutive interface" January 18, 2022 5.0 Especially pleased that when we encountered operational or management problems, Echobox customer service was very responsive. Pros Its easy to use interface and its AI capabilities, which has helped us in scheduling and identifying best performing social media. Cons No serious issues at this time. Efficient and easy to use. Alternatives considered [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Reason for choosing Echobox More tools for both scheduling and analytics. Review Source Raweewan K. Digital Specialist Publishing Used the software for: 2+ years ### "Smart Social Media Publsihing Tool for Publisher" May 10, 2023 5.0 Pros A substantial boost in reach, engagement, and followers since we began using the platform. And the statistics have been increasing for more than a year now, based on Echobox CTR analytics, because it helps us learn what our audience prefers and enjoys reading. Cons The analytics dashboard can be improved to provide more details on social media performance such as reach and engagement numbers. Review Source Ben K. Deputy Head of Audience Publishing Used the software for: 1-2 years ### "A great efficient way to manage our accounts" May 26, 2020 5.0 Echobox has been a real asset to the Audience team at The Independent. When we first started using it in December 2017, it still had the odd hiccup, but it has improved so imeasurably since then, I rarely have problems - and if I ever do, Echobox are very responsive and helpful. Pros I like that Echobox is easy to use, and feels like it complements our media output. It is accessible, so it's easy for me to teach others on the team, and in the company more generally, how to use it. I like that we can run so many social media accounts through it. It has saved us valuable time we used to spend on posting, and really helps us deliver more traffic to the site. Cons I suppose that the number ranking on stories could be a bit better tuned in some areas, but largely I know when something is numbered a bit wrong. Also, it would be nice to expand some features, such as the time frames you can view (maybe adding in some more specific, 1 hour, 30 mins, etc...). Review Source JV JuanManuel V. Editor de audiencias Newspapers Used the software for: 2+ years ### "Echobox, una manera de ahorrar tiempo mientras aprendo cómo es mi usuario" January 17, 2024 5.0 Echobox es una herramienta muy intuitiva. No requiere grandes capacitaciones o conocimientos para aprender a usar las herramientas básicas. Sus ab testing me ha permitido aumentar páginas vistas y aprender qué le gusta a mi lector o usuario. El soporte y acompañamiento de los representantes de Echobox también es muy bueno, receptivos a las dudas y rápidos para resolver dudas. Pros Echobox ahorra tiempo. Ocurre que la mayoría de editores olvida que Echobox está trabajando, porque no deben hacer ningún otro paso luego de publicar una nota periodística. En el caso de los equipos, como el que yo dirijo, nos brinda herramientas fantásticas. La que más me ha gustado es el AB Testing, que permite aprender qué prefiere el lector, como una foto o una palabra me puede dar más páginas vistas que otra. Ahora, la nueva funcionalidad de inteligencia artificial para crear copys se ha vuelto en una herramienta muy útil, que hace que el lector ni siquiera note que no es un ser humano quien publica. En sí, lo que más me gusta es el alcance y el soporte que brindan. Cons Los análisis de AB Testing llevan más tiempo del que a veces se necesita, aunque es comprensible por el trabajo que lleva. Otra desventaja es la manera en que evalúa el momento de publicación al ponerle un período de publicación determinado, pues termina haciéndolo cerca de la hora límite. Switched from [Meta for Business](https://www.capterra.com/p/213257/Facebook/) Las herramientas nativas de Meta permiten la publiación en redes sociales, pero no cuentan con todas las herramientas necesarias como sí lo tiene Echobox. Además, Echobox es más amigable. Review Source AB Aurélia B. Directrice de publication Online Media Used the software for: 2+ years ### "Un outil très efficace pour gérer nos réseaux sociaux" August 20, 2026 5.0 Notre expérience globale avec Echobox est très positive. La plateforme s’intègre facilement dans notre organisation quotidienne et nous permet de gagner beaucoup de temps dans la gestion et la publication de nos contenus sur les réseaux sociaux. Nous l’utilisons notamment pour Facebook, aussi bien pour publier de nouveaux articles que pour remettre en avant des contenus plus anciens qui peuvent encore intéresser notre audience. Les recommandations de l’IA sont également utiles pour identifier les articles à republier et optimiser davantage notre catalogue existant. Dans l’ensemble, Echobox est un outil fiable, intuitif et très adapté aux besoins d’un média qui publie beaucoup de contenus chaque jour. Pros Ce que j’apprécie le plus avec Echobox, c’est le gain de temps au quotidien pour gérer la publication de nos contenus sur les réseaux sociaux. La plateforme est simple à utiliser et particulièrement efficace pour Facebook. J’apprécie aussi beaucoup les recommandations basées sur l’IA, qui nous permettent d’identifier des articles plus anciens ou evergreen qui peuvent être remis en avant auprès de notre audience. Cela nous aide à mieux exploiter notre catalogue de contenus tout en maintenant une présence régulière sur les réseaux sociaux. Cons Il y a peu de points négatifs à relever. Certaines fonctionnalités avancées peuvent demander un petit temps d’adaptation au début, et il pourrait être utile d’avoir encore davantage de transparence sur la manière dont certaines recommandations de l’IA sont faites. Mais dans l’ensemble, la plateforme reste très intuitive et agréable à utiliser. Review Source HC Huenu C. Community Manager Newspapers Used the software for: 2+ years ### "Echobox reseña" November 25, 2024 5.0 El uso es diario para publicación, programación y edición de contenido a publicar en Instagram, Facebook, LinkedIn y X. La automatización es clave, ya que el volumen de publicaciones es grande y esta permite sacar el contenido en el orden y momento más acorde según el comportamiento de nuestros seguidores. Pros La herramienta ayuda a agilizar el trabajo del equipo de Redes Sociales al agruparlas todas en un mismo lugar. Sumaron herramientas como compartir reels en colaboración para Instagram, lo que permite programar todo el calendario desde Echobox sin usar las diferentes herramientas nativas. Es de simple uso y más cuando se realizan tareas de manera diaria. La automatización del contenido por franjas horarias, según la necesidad del equipo, es muy útil. Cons Incorporaron una función que permite transformar en imágenes los diferentes links que se publican, sobre todo en Facebook, con el objetivo de aumentar la distribución, pero aún no se puede establecer correctamente cómo conformar esa publicación (sugerencia enviada), y las imágenes pueden quedar sueltas, por lo que sería bueno que sumen una marca de agua del cliente y que quede identificada. Review Source Maria Clara S. Editora de audiencias Media Production Used the software for: 2+ years ### "Gran Herramienta" November 22, 2024 5.0 Es una gran herramienta para programar contenido en redes sociales y medir el impacto de las publicaciones. Pros La manera en la que muestra el contenido programado es práctico y permite llevar el control de la planificación del equipo. Elabora informes cada vez más detallado de las publicaciones generadas y permite reperfilar las diferentes estrategias el equipo de Redes Sociales. Cons Falta que los errores de publicación sean notificados de manera más evidente, sobre todo el contenido programado, ya que solo queda la advertencia en la herramienta y uno se da cuenta cuando ingresa. Review Source CH Caroline H. Chargée de communication Online Media Used the software for: 6-12 months ### "Un très bon outil pour les médias qui cherchent à simplifier la gestion de leurs réseaux sociaux." February 27, 2023 5.0 Echobox nous permet de planifier facilement nos publications grâce à l’IA, ce qui nous permet de nous concentrer sur la création de contenu de qualité pour notre site web. Le fait que nous puissions intégrer notre flux RSS nous permet de ne pas manquer une seule de nos publications d’articles. Pros Echobox est un outil incroyable pour les médias qui cherchent à simplifier la gestion de leurs réseaux sociaux. Nous utilisons Echobox pour diffuser en continu nos articles d'informations locales sur Facebook et Twitter, même en dehors des heures de travail. Grâce à cet outil, nous sommes en mesure de rester connectés avec notre audience à tout moment de la journée, et cela a considérablement augmenté notre portée sur les réseaux sociaux. Cons En analysant les mots clés, les thèmes et les sujets abordés dans un article, Echobox pourrait générer des hashtags qui reflètent mieux le contenu de nos articles afin d'attirer un public plus engagé. Cette amélioration nous permettrait d'augmenter notre visibilité sur les réseaux sociaux et d'attirer un public plus intéressé par notre contenu. Nous le faisons pour l'instant manuellement. Review Source GG Guillermo G. Marketing Broadcast Media Used the software for: 2+ years ### "Recomiendo la plataforma" February 12, 2024 5.0 Pros La forma en la que nos permite publicar y programar contenido Cons No encuentro desventajas por el momento, estoy muy conforme Review Source Felipe R. Social Media Manager Online Media Used the software for: 6-12 months ### "Echobox es un buen software para redes sociales" February 19, 2024 5.0 Pros Es fáfil de usar y de entender, permite tener varias cuentas y redes a la vez y establecer criterios en todas. Cons En algunas ocasiones las cuentas se desconectan sin sentido ni aviso. Review Source GW Graham W. Managing Editor Online Media Used the software for: 1-2 years ### "Changed our social media presence" May 26, 2020 5.0 We had no one to take ownership of our social media and no money to hire anyone. That’s when we turned to Echobox and it revolutionized our social media presence and saved us money in the process. It’s like hiring a social media manager without the salary and benefits. Pros For the most part, this tool is a set it and forget it tool. It will do all the work for you. Even if there’s a mistake in a posting, you can delete and change things from inside the interface. No need to visit all the different sites. It’s an all-in-one stop. Cons Echobox takes some time to train and if you don’t know what you’re doing initially, the product can take on a mind of its own. We learned that the hard way. Since we were one of the earlier customers, we got on the tool without any formal training and quickly became frustrated with it. However, after a session of going through the customizations, we learned how to control the tool and what and when things were posted. It’s not always perfect and sometimes it doesn’t post as quickly as you’d like it to, but overall, it’s a great solution. Reason for choosing Echobox Echobox’s machine learning fit us better. Once it learned our readership patterns, it really increased our engagement. Review Source JZ Jp Z. Founder, President Writing and Editing Used the software for: Less than 6 months ### "Highly recommend Echobox for your business's social media scheduling and automation" September 23, 2022 5.0 Pros With Echobox, their AI automatically chooses the best time to share posts on social media and timing article releases to when readers are most active. Echobox automatically shares evergreen topics that are currently trending, amplifying organic reach. My experience with Echobox for my website has been great so far, and we had 4x 20,000-plus pageviews days in a row after switching things over to Echobox (a feat not conquered in some time), which is promising! Cons I would love the option to include first comment on posts included in future versions. Review Source MB Mladen B. Web editor Online Media Used the software for: 1-2 years ### "Sharpest tool in a box" April 10, 2023 5.0 My daily tasks are finished with much more ease and in a drastically shorter period of time Pros Very useful tool, easy to use, social media manager well worth of invested money Cons Some posts replaying too often, if that could even be considered for 'con' Review Source MY Munir Y. Freelancer Computer Software Used the software for: 6-12 months ### "EXCELLENT SOFTWARE ECHOBX" April 30, 2021 5.0 Any publisher using social media: newspapers, magazines, TV stations, radio, digital publications, special interest publications, media conglomerates Pros Echobox: Intelligent online media distributing custom-made to your crowd. The solitary computerized reasoning arrangement customized for your distribution, Echobox expands traffic and income from Facebook, Twitter, Instagram and LinkedIn. Demonstrated and refined more than seven years, Echobox is the online media planning and computerization foundation of decision for in excess of 1,000 driving distributers around the world. With Echobox you have your own custom man-made reasoning arrangement that consistently gains from your substance and information. By guaranteeing you share the correct articles with the correct crowd at the ideal time, Echobox develops your crowd and builds profitability. Cons Mechanize: Speed up your work process by utilizing man-made brainpower to robotize a few or the entirety of your online media sharing. Prepared off 245 million information focuses, Echobox's modern calculations drive reach and open time-investment funds. Review Source AI Andrew I. Head, Social Media Media Production Used the software for: 6-12 months ### "The Best Software Ever for Social Media!" May 26, 2020 5.0 Our engagements have increased exponentially across Facebook since we started using Echobox. I'd definitely recommend others (except our direct rivals) to use it. Pros Echobox is so good and easy to use, that anyone, even a novice to such Softwares, would be able to use. And if there happen to be problems, the team at Echobox are always on-hand to respond and offer their expertise on the matter. I and members of my team have not had any reason to regret the day we came across this time-saving and very productive software! Cons There is nothing to dislike about this software. It's like it was made for me as it addressed every issue I've had with other similar software. Review Source GC Guillermo C. News Director Broadcast Media Used the software for: 6-12 months ### "An incredible tool to make work on social networks easier" May 12, 2022 5.0 That sharing my content from my blog for networks is now much faster and more effective Pros The ease with which I can publish on social networks from my blog and the speed with which I can do it Cons Nothing so far I haven't run into any problems Review Source ABC Ann Bernadette C. Social Media Analyst Media Production Used the software for: 1-2 years ### "Echobox Review" June 3, 2020 5.0 Since we don't have manpower 24/7 we let Echobox take over posting during dead hours. Pros The best part about this software is the optimal option when posting, as well as the ability to post for a lot of social media platforms simultaneously. Cons Inability to change/edit a photo once uploaded on Facebook. Review Source RC Raffaella C. Social Media Specialist Publishing Used the software for: 2+ years ### "Very useful for us" May 6, 2020 4.0 Pros It reduces scheduling times effectively and there are so many function very useful, "best time to publish" for example Cons we are waiting that will be possible to schedule videos on Youtube, on Pinterest... the video strategy is very important for us and it will be very helpful Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.