Who Uses This Software?

Since 2002, large and small companies from just about every market, including research, healthcare, education, government and private sector, have trusted Checkbox for their survey and feedback needs.

Average Ratings

3 Reviews
  • 4 / 5
  • 4 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    See pricing details
  • Pricing Details
    Online surveys start at $450/yr. On-premise starts at $4900 (one time)
  • Free Version
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Live Online
  • Support
    Business Hours

Vendor Details

  • Checkbox Survey
  • www.checkbox.com
  • Founded 2002
  • United States

About Checkbox Survey

Checkbox is a professional survey tool for individuals and teams/enterprises and is available as a hosted subscription or on-premises (installable) software. Create beautifully branded surveys, deliver and track invitations, and analyze results from any standard PC or mobile browser. Customize Checkbox further with advanced developer features, API access, and optional source code. Trusted by leading companies, government organizations, and academic institutions since 2002.

Checkbox Survey Features

  • Custom Survey URLs
  • Data Analysis Tools
  • Email Marketing
  • Mobile Survey
  • Offline Response Collection
  • Question Branching
  • Question Library
  • Site Intercept Survey
  • Skip Logic
  • Supports Audio / Images / Video

Checkbox Survey Reviews

Completely Meets Our Needs

Mar 10, 2010
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: We struggled with client-vendor communication for years before Checkbox. With customers all over the country it's difficult to determine what everyone's needs are without asking them directly. Our goal was to find a product that would allow us to quickly and easily touch base with and collect feedback from these clients. We achieved that goal using Checkbox. The interface is extremely user friendly. I find the variety of question types to be more than adequate, which enables me a lot of flexibility when creating my surveys. The charts and graphs in the reports are great for presentations and I've even used some of our statistics as selling points. The open responses are the most beneficial to us and we've found that nearly all of our customers have something to say, which we never would have know without Checkbox.

Cons: The only con I can think of is the template choices. The template manager easily allows you to incorporate your branding into surveys and the template we use works great for us, but I can see how some companies might like to see a few more ready-made options.

Overall: Checkbox survey software completely meets our needs. It was easy to learn and any questions I have are always promptly and clearly answered by the Checkbox support team. I can get surveys out very quickly and the response rate has been so high and the feedback so helpful that I would highly recommend this product to any company that values its customers.


Apr 06, 2015
2 / 5
Ease of Use
5 / 5
Customer Support

Comments: If you are not in a hurry, this is great. Surveys are nice, data collection is wonderful but it is sooooo slow you will pull your hair out creating a survey! The university I work for bought this and we must use it over survey monkey.

Vendor Response

by Checkbox Survey on April 06, 2015

Hi Leslie

Thanks for your feedback. Checkbox version 6 should actually be quite "snappy" compared to earlier versions, especially with the caching enhancements we've made in the last few updates. Since your installation is self-hosted, if you are having performance problems you may just not have enough server resources available for the size of your database. I would encourage you to reach out to our support team for suggestions on tweaks you can make or recommendations on server setup. Thanks!

Clear and organized analytics

Dec 12, 2016
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: We conduct surveys to measure our progress in all aspects of our nonprofit. A checkbox has helped us maintain accurate records of college students (our scholarship recipients) academic progress. We've been able to track event attendees option of different fundraising aspects, helping us to improve next year, as well as learn about our supporters.