# Checkbox Survey Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Checkbox Survey Software - reviews, pricing plans, popular comparisons to other Survey products and more. Source: https://www.capterra.com/p/19626/Checkbox-Survey/alternatives --- # Checkbox Survey Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Checkbox Survey ## What is Checkbox Survey? Checkbox is a professional survey tool for enterprises, organizations, teams, and individuals that can be hosted in the cloud or on-premises. Create beautiful branded surveys, deliver and track invitations, and analyze results from your desktop and mobile. Completely customize Checkbox with white-labelling features, advanced developer features and extensive API documentation. Checkbox is the trusted tool for market-leading companies, government organizations, and academic institutions. ## What is Checkbox Survey used for? [Survey](https://www.capterra.com/survey-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/)[Review Management](https://www.capterra.com/review-management-software/) Top alternative Featured Overall rating Based on 9 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $480 Per User, Per Year Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Checkbox Survey?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.checkbox.com&name=Checkbox Survey) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Checkbox Survey 4.1 (9) VS. [4.7 (944)](https://www.capterra.com/p/137289/Typeform/reviews/) Starting Price $480 Per User, Per Year Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (9) Ease Of Use 4.6 (937) Value For Money 4.0 (5) Value For Money 4.2 (671) Customer Service 4.3 (6) Customer Service 4.4 (533) ## Checkbox Survey alternatives [4.4 (121)](https://www.capterra.com/p/168823/SurveySparrow/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars Highest Rated [4.7 (2,782)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (450)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (318)](https://www.capterra.com/p/72549/Alchemer/reviews/) Starting price $55.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Data Import/Export 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Import and export data to and from software applications Question Branching 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Survey design technique that directs respondents to different questions based on their previous answers Customizable Forms 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Customize contracts and forms to collect specific information Data Analysis Tools 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Analyze survey results via statistical testing or crosstabs directly within the software Negative Feedback Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Identify, track, and respond to negative feedback Question Piping 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Integration of respondents' answers from previous survey questions into subsequent questions or text Checkbox Survey 68 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Capability of a software or system to make decisions and perform actions based on specified conditions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Tailored or customizable questions for more targeted and relevant data collection Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Analyze survey results via statistical testing or crosstabs directly within the software Import and export data to and from software applications Graphical representation of data Assemble applications and processes by dragging over and arranging pre-built components Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Reminders sent via email Tracks metrics that provide insight into how a user interacts with any interface or product Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Distribute a survey via mobile devices Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Manage and support multiple languages Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Identify, track, and respond to negative feedback Calculate NPS of customers Measure employee engagement and loyalty towards a business using the Net Promoter Score Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group Survey design technique that directs respondents to different questions based on their previous answers Pre-written repository of questions that can be reused within a course or for assessment or interviews Integration of respondents' answers from previous survey questions into subsequent questions or text Randomize the displayed order of questions and answer options Ratings/Reviews Analyze and gain insights into data in real-time Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Limit the number of participants with certain characteristics you want to complete the survey Ensure the answer provided fits set parameters (numerical, positive number, etc.) Search and filter data across systems to locate required information by entering keywords or certain criteria Allow users to access multiple services after entering their login credentials once Skip over or route respondents to different questions based on their previous answers Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Allow media to be embedded in the question or answer options Create and manage surveys Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Create, save, and re-purpose templates for emails, forms, etc. Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc Open text box field Set up connections to third-party platforms to improve business processes Review data from past periods to reveal recurring tendencies and predict future performance Modifying a website's URL to enhance readability, branding, or campaign alignment Interact with data visualization elements, such as charts and graphs, to drill down into data Seamlessly integrates with 3rd party websites An extended application or connector that enables users to perform additional services with their current set of tools Get Advice We can help you find the software with the features you need. Features 4.3 (7) 4.3 Based on 7 reviews ## Pricing Value for money 4.0 (5) Basic $480.00 Per User,Per Year Value for money 4.0 (5) 4.0 Based on 5 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (6) 4.3 Based on 6 reviews ## User reviews Overall rating 4.1 Based on 9 reviews Filter by rating 5(4) 4(3) 3(1) 2(1) 1(0) Mentioned topic Sorted by most recent Mohamed E. Customer Success Specialist Food & Beverages ### "Create an effective survey" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 13, 2023 Good and easy usage. Pros I like this software and its features as I can collect massive data for any branching. Cons Unfortunately, it doesn't have email access for marketing and other things. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Global SHEQ Director Management Consulting ### "Fit for purpose and inexpensive " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 December 4, 2022 I think that this solution is cost effective and reliable. It is a basic solution, hence the price point, so don't expect all the bells and whistles when compares to other similar products. Pros This solution is ideal for startups on a budget. It's easy to use, practical and I.T. experience is not needed to navigate and figure out how Checkbox Survey works. It's easily customizable and yields good results. This solution also supports branding and theming - surveys are professionally designed with a selection of modern templates. Cons You can experience a little lag or unresponsive from time to time. Other than that, it works well. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Shahrul I. Information Technology Assistant Financial Services ### "Survey with Checkbox Survey" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 December 3, 2021 Pros This software is quite unique for creating the survey form. The survey template is really helpful in guiding user to creating the survey form, and pointing out things that are missing on the survey. Cons I have use it for almost 1 years, and really satisfied with all the feature and tools that this software has provided. Some of feature my be missing, but with the cheap price, i have no complaint. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Principal Pharmaceuticals ### "Survey Made Easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 28, 2019 Pros Customizable templates allow us to quickly set up our projects to provide unique client experiences Cons There has been very little to complain about Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Director, Analytics Pharmaceuticals ### "Version 7 was not an equal product or upgrade" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 3/10 August 19, 2019 No longer ideal. I am still waiting on follow up after a lengthy discussion of issues. Pros Cost efficient existing familiarity by users/ ease of use Cons Many tabs/ screens, maneuverability required to create survey. Version 7 upgrade came with many bugs and lack of full functionality ( PDF'ing surveys), fidelity, speed, accessibility. Lost market share of responses due to change to domain name creating need for users to manage access themselves, very low communication, customer service. Reasons for choosing Checkbox Survey Incumbent system +8 years. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Manager, Infrastructure Applications Computer Software ### "Value for the money" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 November 19, 2018 Overall, it has been good. The support has been decent and they are coming out with a new version that may provide a better interface and faster response. It does what it purports to do, so we are satisfied so far. Pros The price on this versus other survey software was a big factor. some of them are very expensive, so if you are unsure of whether you will get responses and results, making a smaller investment is wise. It has the same features as the others, but was several thousand dollars less annually. Cons The web interface is a bit klunky, and can be slow. Also, the way security is set up is strange, because you set it up on a folder, then an individual survey. It is not the most intuitive interface, but once you get used to it, it gets the job done. If cost is a key point, you should check it out. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. kalyn H. ### "Clear and organized analytics" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 December 12, 2016 We conduct surveys to measure our progress in all aspects of our nonprofit. A checkbox has helped us maintain accurate records of college students (our scholarship recipients) academic progress. We've been able to track event attendees option of different fundraising aspects, helping us to improve next year, as well as learn about our supporters. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LL Leslie L. coordinator ### "SLOW" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 6, 2015 If you are not in a hurry, this is great. Surveys are nice, data collection is wonderful but it is sooooo slow you will pull your hair out creating a survey! The university I work for bought this and we must use it over survey monkey. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 6, 2015 Hi Leslie Thanks for your feedback. Checkbox version 6 should actually be quite "snappy" compared to earlier versions, especially with the caching enhancements we've made in the last few updates. Since your installation is self-hosted, if you are having performance problems you may just not have enough server resources available for the size of your database. I would encourage you to reach out to our support team for suggestions on tweaks you can make or recommendations on server setup. Thanks! JB Jaimee B. Marketing Coordinator ### "Completely Meets Our Needs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 10, 2010 Checkbox survey software completely meets our needs. It was easy to learn and any questions I have are always promptly and clearly answered by the Checkbox support team. I can get surveys out very quickly and the response rate has been so high and the feedback so helpful that I would highly recommend this product to any company that values its customers. Pros We struggled with client-vendor communication for years before Checkbox. With customers all over the country it's difficult to determine what everyone's needs are without asking them directly. Our goal was to find a product that would allow us to quickly and easily touch base with and collect feedback from these clients. We achieved that goal using Checkbox. The interface is extremely user friendly. I find the variety of question types to be more than adequate, which enables me a lot of flexibility when creating my surveys. The charts and graphs in the reports are great for presentations and I've even used some of our statistics as selling points. The open responses are the most beneficial to us and we've found that nearly all of our customers have something to say, which we never would have know without Checkbox. Cons The only con I can think of is the template choices. The template manager easily allows you to incorporate your branding into surveys and the template we use works great for us, but I can see how some companies might like to see a few more ready-made options. 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