--- title: "Blackbaud K-12 Solutions Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Blackbaud K-12 Solutions Software - reviews, pricing plans, popular comparisons to other K-12 products and more." source_url: "https://www.capterra.com/p/196276/K-12-Schools/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # Blackbaud K-12 Solutions Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Blackbaud K-12 Solutions ## What is Blackbaud K-12 Solutions? Blackbaud K-12 Solutions are a suite of cloud-based education management platforms best suited for independent schools of all sizes. Enable your school to retain and attract families by offering a superior parent experience, cultivate a sustainable future by advancing your institution and driving a loyal and engaged constituent community, improve learning outcomes for students by equipping teachers with innovative education and communication tools, and much more. ## What is Blackbaud K-12 Solutions used for? [School Management](https://www.capterra.com/school-administration-software/)[K-12](https://www.capterra.com/k-12-software/) Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $21000 Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Blackbaud K-12 Solutions alternatives Highest Rated [4.8 (167)](https://www.capterra.com/p/135075/Classe365/reviews/) Starting price $100.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (455)](https://www.capterra.com/p/133283/Alma/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (735)](https://www.capterra.com/p/118900/Gradelink-SIS/reviews/) Starting price $121.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.8 (75)](https://www.capterra.com/p/197828/DreamClass/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/196276/K-12-Schools/alternatives/) ## FAQs about Blackbaud K-12 Solutions Overview ### Which roles and teams benefit most from Blackbaud K-12 Solutions? Blackbaud K-12 Solutions is most used by teachers, IT teams, and school administrators who manage student records, class information, family communications, and access permissions. Technology directors, managers, officers, and specialists maintain system configuration and data processes, while principals, department leaders, program coordinators, and HR directors support school operations, staff administration, and reporting. Answer based on 11 reviews Overview ### What company size and specific industries is Blackbaud K-12 Solutions built for? Blackbaud K-12 Solutions is designed for independent private schools, making it a fit for the education sector rather than general business use. The vendor description does not specify company size tiers, but its target audience is clearly private K-12 school organizations. Features and Usability ### What are the key features of Blackbaud K-12 Solutions? Blackbaud K-12 Solutions offers admissions management, student information and records, attendance tracking, class scheduling, gradebook, and assessments for school operations. It also includes learning management, curriculum and course tracking, parent and learner portals, communication management, reporting and analytics, online calendar, financial management, and API access. Getting Started and Support ### What training and onboarding options does Blackbaud K-12 Solutions offer? Blackbaud K-12 Solutions provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled topic-based sessions, documentation offers written reference material, and videos provide self-paced learning resources. Getting Started and Support ### What customer support options does Blackbaud K-12 Solutions offer? Blackbaud K-12 Solutions provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. These channels give users several ways to find answers or contact support, but no reviewer feedback is available here to describe response times, helpfulness, or common frustrations with the support experience. ## Features AI summary Based on 1,318 K-12 reviews Capterra data shows that buyers of K-12 solutions rank the following features as their top priorities: - **Attendance Tracking** (**49%** of reviewers rated this feature as critical) - **Student Information/Records** (**45%**) - **Gradebook** (**56%**) Blackbaud K-12 Solutions supports all three features that reviewers identify as most important: **Attendance Tracking**, **Student Information/Records**, and **Gradebook**. Together, these capabilities give schools a clear view of student attendance, maintain accurate academic and administrative records, and track grading in one system, helping teams make informed decisions and keep daily operations organized. Attendance Tracking 3.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Track the attendance of specific individuals or groups Student Information/Records 3.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Create lists of student grades, transcripts, class lists, course schedules, etc. to be shared with instructors and administration Class Scheduling 3.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Schedule in-person or online classes Communication Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Enrollments/Onboarding 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage the enrollment and onboarding of all new members and accepted applications Financial Management 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Plan, manage, and track the financial activities of an individual or organization Blackbaud K-12 Solutions 27 features ### All Features - Admissions Management: Handle the registration and admission process for existing and new students - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Assessment Management: Creation, administration, and evaluation of assessments or tests - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Blended Learning: Supports learning paths that combine in-person classes with online/virtual courses - Class Scheduling: Schedule in-person or online classes - Classroom Management: Plan and schedule lessons and maintain students' behavior in the classroom - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Curriculum Management: Map out the subjects that comprise courses of study - Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Forms Management: Store, manage and track all forms in a centralized location - Gradebook: Track student's scores and grades on course materials - Independent/Private: Software designed for private/independent schools - K-12: Software designed for kindergarten through 12th grade schools - Learning Management: Organize and track educational activities - Online Calendar: Online calendar of upcoming events/activities viewable to members and visitors - Online Payments: Accept and process online payment transactions - Parent Portal: Portal for parents to see and update childrens' info, track progress & more - Parent/Student Portal: Online gateway through which parents and students can view material and communicate with teachers - Progress Reports: Document and report the progress of ongoing projects - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Special Education: Software designed for special education institutions - Student Information/Records: Create lists of student grades, transcripts, class lists, course schedules, etc. to be shared with instructors and administration --- Features 4.1 (11) 4.1 Based on 11 reviews ## Pricing Value for money 3.7 (9) Basic $21,000 Per Year Value for money 3.7 (9) 3.7 Based on 9 reviews ## Support, customer service and training options Customer Service 4.1 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (10) 4.1 Based on 10 reviews ## User reviews Overall rating 4.0 Based on 11 reviews Filter by rating Counts reflect reviews available in this feed. 5(3) 4(5) 3(3) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful IM IT Manager IT Manager Used the software for: 1-3 years ### "A very capable behemoth" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 June 3, 2022 We had an in depth investigation process to determine we needed to replace our School Management Platform and with a very friendly and helpful sales person at Blackbaud we were convinced they were the best option for the price. While not the best option purely on features and output, they beat the top choice by being 30% less expensive. By no means inexpensive, they seemed the affordable option. The Toyota Camry of cars for this if you will. Once we signed the papers, the on-boarding and implementation process was a highly templated meat grinder of a process. In some ways the deployment on rails process relieved a lot of stress in that it answered questions we didn't know we had and removed a lot of deliberation that would have slowed down our launch. However, in the areas that we knew there would be nuance to our situation, it also left a lot of frustration because of the inflexibility. Subject Matter Experts during the onboarding were also very niche. Two products might overlap and if we had questions about how one might impact the other, we would have a specialist in one and a specialist in the other but very hard for them to discuss the one that wasn't their or talk to each other. Once we slogged through an on-boarding and launch we had purposely taken slow to build our internal capability, it has been like an old car that has a reliable engine, but that doesn't look very impressive and takes a lot of elbow grease to keep running. Pros Through the longevity of the organization and their focus on the products as well as strategic acquisition of other products and services they have folded into the platform it is capable of being used for so many of the things we need in the operations of a school. If looking to simplify the number of organizations with whom you have to make contact for the variety of operations, aligning on a single platform can be attractive and sometimes cost saving. Cons Because of the comprehensiveness of the platform and the longevity of some of its parts, there are many things about the systems that are incongruous or inflexible to the adaptation needed for an organization trying to remain nimble. I've used the analogy of building a wheel from the outside toward the hub before but also feel like it can be akin to the two teams building a bridge from opposite banks only to reach the middle and realize they will not connect because they were not aligned. There are part of the system that require you to build up to the end result in such a way that you cannot see that the end result is not what you desired until you are done with a lot of work that when failing at the end you have to unpack and redo again and again until it is right. SI School Information System Specialist School Information System Specialist Used the software for: Less than 1 year ### "Fantastic holistic program. Horrible implementation experience" 4.0 May 17, 2017 In 2016, we made the decision to move from our former database (Rediker) to Blackbaud Cloud hosted products: Core, OnRecord, OnCampus, OnBoard, Raiser's Edge NXT, Financial Edge NXT and Smart Tuition. We wanted a holistic database for all of our departments to pull from and for information to move seamlessly in realtime. We are in the middle of the first year and we are very pleased with the functionality, User friendliness and wide variety of reports that are available. Customer support is phenomenal. Every person, without exception, has been friendly, professional and competent. I really enjoy using the chat feature and appreciate case central's ticketing system. Our implementation experience has been horrible. Most of it seems to be attributed to the Whipple Hill acquisition along with a confusing model. Even though we paid thousands of dollars for implementation fee, I felt like we did 90% of the work. Our Project Manager only provided a confusing project mgmt. software and introduced us to our product specialists. The implementation comprised of a series of useless group sessions and one-on-one sessions implementation consultations which were really training sessions in disguise. The grading setup is incredibly complex and non-intuitive, however our specialist was instructed to only setup our Upper School and we would have to setup the lower and middle schools on our own. The whole process left us feeling confused, frustrated and behind schedule. We highly recommend Blackbaud Products, but here are a few pointers for anyone considering the program: 1. Give yourself a year. No matter the timeline Blackbaud gives you, double it. 2. Keep your former SIS one more year and work in tandem with the new OnProducts. We are halfway through the year and we're still importing information over from our prior system. 3. Historical Grade Data ' This can only be done for current students. They will not do it for previous students and Alumni. 4. LMS ' Blackbaud does not integrate with any other LMS. OnCampus is highly functional, but lacking in a few features we like in Haiku. 5. Smart Tuition - The Smart Tuition integration is new and still going through development. We've been working at this for several weeks and delayed re-enrollment contracts pending their resolution. If you're considering a transition, you should wait another few months for the bugs to work out. Pros Holistic, cloud-based platform which allows data to move seamlessly and in realtime. Cons The implementation process needs a lot of work. TE Teacher Teacher Used the software for: 1-3 years ### "Teachers for Teachers" 3.0 July 24, 2019 Overall it has been a decent experience using K-12. No software is perfect, but this software gets the job done and is functional. Pros I love that there are so many different options available on this software. I can see my students' information, their parents' contact information, birthdays, grades, and assignments all in the same place. It is a good central location for all the important information of my classroom. Cons This software can be hard to predict when it will time out. Unfortunately there were occasions when putting in grades that I would lose entire portions and have to retype the grades because the page would time out without warning, and the grades hadn't been saved. I had to be very diligent about saving the page manually after entering any grades. DO Director of Human Resources Director of Human Resources Used the software for: 3-5 years ### "Very helpful for benchmarking" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 9, 2017 Pros We have used blackbaud for over 15 years. We use this for tuition payments and payables. Extremely easy to use. Cons If there are 5 people in the system then you can't get in. Not a problem except for busy times of the month Gihan N. IT Officer Used the software for: Less than 1 year ### "Blackbaud K-12 Solutions" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 June 25, 2021 overall this is really good remote learning and presenting a solution and recommending for purchase. Pros Blackbaud K12 is one of the best solutions for doing attendance tracking/class schedule. The analysis of the attendance is also very helpful when we doing assessments. Cons As like most of software, the help desk support is very less and had to send reminders for fix my issues TS Tech Specialist Tech Specialist Used the software for: Less than 1 year ### "After one year, price is sky-rocketing" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 May 17, 2017 The program is fairly "dossy, but they are upgrading to a new interface. We were provided a demo and it looks good, but it comes with a price - like times 10, almost. The old program we have will no longer be supported. We can't afford the new one. We have implemented a system and finally got to the point of our teachers not complaining about issues, and now we'll need to start the process again. Pros The program is multi-functional, addressing most needs any school would need. Cons There have been separate purchase options, and we purchased just what we felt we needed. Later we discovered that many functions of the program we purchase would not work without purchasing another part of the program. The new software appears to well-integrated, but at a much higher cost to the customer. DO Director of Christian Service; Department Chair, Theology Director of Christian Service; Department Chair, Theology Used the software for: Less than 1 year ### "Blackbaud is a solid LMS with a pretty interface" 4.0 September 19, 2018 Pros The home screen pops up your daily schedule which makes it easy to review your classes and take attendance. Attendance function includes student photographs which is helpful when just getting to know a new class. Cons Some functions, like running reports, are not intuitive to use at all and seem almost buried in the software. It's colorful and very visually driven which may work well for some but I find it unnecessary and distracting. TE Teacher Teacher Used the software for: 3-5 years ### "Overall, I've had a positive experience using backbaud software and tools" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 8, 2017 Pros One of the great pros of using blackbaud has been it's reliability and ease of use. It's the most intuitive program I've found as far as simplicity for new users, as well as customization for those advanced or more experienced. I also like that any time I ever had an issue, a quick google search or email usually cleared up the error. Overall, it was a solid product and I would use it again Cons The problem with this product as well as some others by the same company is that they can be cost prohibitive. While I had a positive experience with this particular software, one school I was at dropped it due to cost. ZC Zachary C. Principal Used the software for: 1-3 years ### "Blackbaud Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 6, 2019 Blackbaud can be a great solution for a fully integrated solution for independent schools' business and educational needs; training and learning time will be needed. Pros Blackbaud was a great move at our high school for combining business needs and the LMS functionality. It was a single tool that served the full community well. Cons There is a definite learning curve in the transition to the LMS side. It sounded as if the business end was much smoother. DO Dir of Technology Dir of Technology ### "Recent Down Hill" 3.0 November 7, 2017 Been using it for years. The past few years the product has really gone down hill. We have an issue and have been waiting for 2 years! for a decent resolution. Still pending. Its a mess. Very disappointed. Now an update is changing some of the access of data in queries crossing relations. [View all Reviews](https://www.capterra.com/p/196276/K-12-Schools/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.