# Blackbaud K-12 Solutions Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Blackbaud K-12 Solutions Software - reviews, pricing plans, popular comparisons to other School Management products and more.

Source: https://www.capterra.com/p/196276/K-12-Schools

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# 

 Blackbaud K-12 Solutions Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 15, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Blackbaud K-12 Solutions

## What is Blackbaud K-12 Solutions?

Blackbaud K-12 Solutions are a suite of cloud-based education management platforms best suited for independent schools of all sizes. Enable your school to retain and attract families by offering a superior parent experience, cultivate a sustainable future by advancing your institution and driving a loyal and engaged constituent community, improve learning outcomes for students by equipping teachers with innovative education and communication tools, and much more.

## What is Blackbaud K-12 Solutions used for?

[School Management](https://www.capterra.com/school-administration-software/)[K-12](https://www.capterra.com/k-12-software/)

Overall rating

Based on 12 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$21000

Per Year

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Blackbaud K-12 Solutions alternatives

Highest Rated

[4.8 (74)](https://www.capterra.com/p/197828/DreamClass/reviews/)

Starting price

$99.00

Per User, Per Month

[4.7 (649)](https://www.capterra.com/p/118900/Gradelink-SIS/reviews/)

Starting price

$121.00

Per User, Per Month

[4.6 (451)](https://www.capterra.com/p/133283/Alma/reviews/)

Starting price

Contact vendor for pricing

[4.7 (69)](https://www.capterra.com/p/33869/PraxiSchool/reviews/)

Starting price

Contact vendor for pricing

[View all alternatives](https://www.capterra.com/p/196276/K-12-Schools/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Attendance Tracking

3.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Track the attendance of specific individuals or groups

Class Scheduling

3.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Schedule in-person or online classes

Student Information/Records

3.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Create lists of student grades, transcripts, class lists, course schedules, etc. to be shared with instructors and administration

Communication Management

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage and track all internal and external communication conducted via calls, email, text, or chat

Enrollments/Onboarding

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage the enrollment and onboarding of all new members and accepted applications

Financial Management

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Plan, manage, and track the financial activities of an individual or organization

Blackbaud K-12 Solutions 27 features

Handle the registration and admission process for existing and new students

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Creation, administration, and evaluation of assessments or tests

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

Supports learning paths that combine in-person classes with online/virtual courses

Schedule in-person or online classes

Plan and schedule lessons and maintain students' behavior in the classroom

Manage and track all internal and external communication conducted via calls, email, text, or chat

Map out the subjects that comprise courses of study

Manage the enrollment and onboarding of all new members and accepted applications

Plan, manage, and track the financial activities of an individual or organization

Store, manage and track all forms in a centralized location

Track student's scores and grades on course materials

Software designed for private/independent schools

Software designed for kindergarten through 12th grade schools

Organize and track educational activities

Online calendar of upcoming events/activities viewable to members and visitors

Accept and process online payment transactions

Portal for parents to see and update childrens' info, track progress & more

Online gateway through which parents and students can view material and communicate with teachers

Document and report the progress of ongoing projects

View and track pertinent metrics to find patterns and gain insights from data

Online portal through which end users can access the system, manage tasks, or obtain information

Software designed for special education institutions

Create lists of student grades, transcripts, class lists, course schedules, etc. to be shared with instructors and administration

Features

4.1 (11)

4.1

Based on 11 reviews

## Pricing

Value for money

3.7 (9)

Basic

$21,000

Per Year

Value for money

3.7 (9)

3.7

Based on 9 reviews

## Support, customer service and training options

Customer Service

4.1 (10)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (10)

4.1

Based on 10 reviews

## User reviews

Overall rating

4.1

Based on 12 reviews

Filter by rating

5(4)

4(5)

3(3)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Nicholas C.

IT Manager

Education Management

### "A very capable behemoth"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

June 2, 2022

We had an in depth investigation process to determine we needed to replace our School Management Platform and with a very friendly and helpful sales person at Blackbaud we were convinced they were the best option for the price. While not the best option purely on features and output, they beat the top choice by being 30% less expensive. By no means inexpensive, they seemed the affordable option. The Toyota Camry of cars for this if you will. Once we signed the papers, the on-boarding and implementation process was a highly templated meat grinder of a process. In some ways the deployment on rails process relieved a lot of stress in that it answered questions we didn't know we had and removed a lot of deliberation that would have slowed down our launch. However, in the areas that we knew there would be nuance to our situation, it also left a lot of frustration because of the inflexibility. Subject Matter Experts during the onboarding were also very niche. Two products might overlap and if we had questions about how one might impact the other, we would have a specialist in one and a specialist in the other but very hard for them to discuss the one that wasn't their or talk to each other. Once we slogged through an on-boarding and launch we had purposely taken slow to build our internal capability, it has been like an old car that has a reliable engine, but that doesn't look very impressive and takes a lot of elbow grease to keep running.

Pros

Through the longevity of the organization and their focus on the products as well as strategic acquisition of other products and services they have folded into the platform it is capable of being used for so many of the things we need in the operations of a school. If looking to simplify the number of organizations with whom you have to make contact for the variety of operations, aligning on a single platform can be attractive and sometimes cost saving.

Cons

Because of the comprehensiveness of the platform and the longevity of some of its parts, there are many things about the systems that are incongruous or inflexible to the adaptation needed for an organization trying to remain nimble. I've used the analogy of building a wheel from the outside toward the hub before but also feel like it can be akin to the two teams building a bridge from opposite banks only to reach the middle and realize they will not connect because they were not aligned. There are part of the system that require you to build up to the end result in such a way that you cannot see that the end result is not what you desired until you are done with a lot of work that when failing at the end you have to unpack and redo again and again until it is right.

Switched from

[My BackPack](https://www.capterra.com/p/80649/My-BackPack-Mobile/)

[Ascendance Software](https://www.capterra.com/p/56929/Ascendance-Software/)

The platform was having more problems than not for something that was already feeling over priced and out of date.

Alternatives considered

[Veracross](https://www.capterra.com/p/20395/Veracross/)

Reasons for choosing Blackbaud K-12 Solutions

Price.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Gihan N.

IT Officer

Banking

### "Blackbaud K-12 Solutions"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

June 23, 2021

overall this is really good remote learning and presenting a solution and recommending for purchase.

Pros

Blackbaud K12 is one of the best solutions for doing attendance tracking/class schedule. The analysis of the attendance is also very helpful when we doing assessments.

Cons

As like most of software, the help desk support is very less and had to send reminders for fix my issues

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ZC

Zachary C.

Principal

Education Management

### "Blackbaud Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 4, 2019

Blackbaud can be a great solution for a fully integrated solution for independent schools' business and educational needs; training and learning time will be needed.

Pros

Blackbaud was a great move at our high school for combining business needs and the LMS functionality. It was a single tool that served the full community well.

Cons

There is a definite learning curve in the transition to the LMS side. It sounded as if the business end was much smoother.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Samantha K.

Teacher

Primary/Secondary Education

### "Teachers for Teachers"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

July 18, 2019

Overall it has been a decent experience using K-12. No software is perfect, but this software gets the job done and is functional.

Pros

I love that there are so many different options available on this software. I can see my students' information, their parents' contact information, birthdays, grades, and assignments all in the same place. It is a good central location for all the important information of my classroom.

Cons

This software can be hard to predict when it will time out. Unfortunately there were occasions when putting in grades that I would lose entire portions and have to retype the grades because the page would time out without warning, and the grades hadn't been saved. I had to be very diligent about saving the page manually after entering any grades.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Director of Christian Service; Department Chair, Theology

Education Management

### "Blackbaud is a solid LMS with a pretty interface"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

September 17, 2018

Pros

The home screen pops up your daily schedule which makes it easy to review your classes and take attendance. Attendance function includes student photographs which is helpful when just getting to know a new class.

Cons

Some functions, like running reports, are not intuitive to use at all and seem almost buried in the software. It's colorful and very visually driven which may work well for some but I find it unnecessary and distracting.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AM

Ashley M.

Program Coordinator

### "I use Blackbaud to look up information on alumni and potential donors."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

December 6, 2017

Pros

I love the "recently accessed" side bar that comes up every time I sign in. This allows me to go back to a record that I was previously looking at, which makes it much easier when researching donors and alumni. I also like that their constituent ID is right there next to their name for a quick reference!

Cons

Blackbaud does pretty much everything I could want it to do. If there was something to improve on, I think it would be the constituent search screen. When I search for a constituent, Blackbaud brings up all possible matches. Sometimes, I use broad search words and the system will only show me the first 100 matches or so, limiting the number I can see. When I'm searching for someone with a very common name, this can make it difficult to go down the list and try to find the one I'm looking for.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Director of Human Resources

Education Management

### "Very helpful for benchmarking"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 8, 2017

Pros

We have used blackbaud for over 15 years. We use this for tuition payments and payables. Extremely easy to use.

Cons

If there are 5 people in the system then you can't get in. Not a problem except for busy times of the month

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JF

Josh F.

Teacher

### "Overall, I've had a positive experience using backbaud software and tools"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 9, 2017

Pros

One of the great pros of using blackbaud has been it's reliability and ease of use. It's the most intuitive program I've found as far as simplicity for new users, as well as customization for those advanced or more experienced. I also like that any time I ever had an issue, a quick google search or email usually cleared up the error. Overall, it was a solid product and I would use it again

Cons

The problem with this product as well as some others by the same company is that they can be cost prohibitive. While I had a positive experience with this particular software, one school I was at dropped it due to cost.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JP

Jeremy P.

School Information System Specialist

Education Management

### "Fantastic holistic program. Horrible implementation experience"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

February 1, 2017

In 2016, we made the decision to move from our former database (Rediker) to Blackbaud Cloud hosted products: Core, OnRecord, OnCampus, OnBoard, Raiser's Edge NXT, Financial Edge NXT and Smart Tuition. We wanted a holistic database for all of our departments to pull from and for information to move seamlessly in realtime. We are in the middle of the first year and we are very pleased with the functionality, User friendliness and wide variety of reports that are available. Customer support is phenomenal. Every person, without exception, has been friendly, professional and competent. I really enjoy using the chat feature and appreciate case central's ticketing system. Our implementation experience has been horrible. Most of it seems to be attributed to the Whipple Hill acquisition along with a confusing model. Even though we paid thousands of dollars for implementation fee, I felt like we did 90% of the work. Our Project Manager only provided a confusing project mgmt. software and introduced us to our product specialists. The implementation comprised of a series of useless group sessions and one-on-one sessions implementation consultations which were really training sessions in disguise. The grading setup is incredibly complex and non-intuitive, however our specialist was instructed to only setup our Upper School and we would have to setup the lower and middle schools on our own. The whole process left us feeling confused, frustrated and behind schedule. We highly recommend Blackbaud Products, but here are a few pointers for anyone considering the program: 1. Give yourself a year. No matter the timeline Blackbaud gives you, double it. 2. Keep your former SIS one more year and work in tandem with the new OnProducts. We are halfway through the year and we're still importing information over from our prior system. 3. Historical Grade Data ' This can only be done for current students. They will not do it for previous students and Alumni. 4. LMS ' Blackbaud does not integrate with any other LMS. OnCampus is highly functional, but lacking in a few features we like in Haiku. 5. Smart Tuition - The Smart Tuition integration is new and still going through development. We've been working at this for several weeks and delayed re-enrollment contracts pending their resolution. If you're considering a transition, you should wait another few months for the bugs to work out.

Pros

Holistic, cloud-based platform which allows data to move seamlessly and in realtime.

Cons

The implementation process needs a lot of work.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ES

Erik S.

### "Expensive but does it all"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

December 7, 2016

If you are looking for one suite to meet your school's full needs, this would definitely be a legitimate candidate. The content management piece has made great improvements and can really fit any specific needs. User data management has improved a lot since WhippleHill was acquired by Blackbaud, and the development piece is really where Blackbaud is the gold standard.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/196276/K-12-Schools/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)