Who Uses This Software?

Survey solution for survey authors and teams of field surveyors who are not technical, need to get a survey out in a hurry, don't have a lot of money to spend and need essential reporting tools.


Average Ratings

2 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $120.00/one-time/user
  • Pricing Details
    Discounts available for non-profit, government and
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
  • Training
    No
  • Support
    Online
    Business Hours

Vendor Details

  • Golden Hills Software
  • www.surveygold.com
  • Founded 2000
  • United States

About SurveyGold

SurveyGold survey software by Golden Hills Software provides a simple survey creation helping you setup your survey via a familiar explorer. Conduct your survey online, on the phone, on a paper questionnaire, via email, via kiosk, field surveyors or face-to-face in person. You can conduct any number of surveys and collect any number of responses. SurveyGold offers real-time reporting with email notifications and survey results data analysis with graphs and cross-tabs.


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SurveyGold Features

  • Custom Survey URLs
  • Data Analysis Tools
  • Email Marketing
  • Embeddable Survey
  • Mobile Survey
  • Offline Response Collection
  • Question Branching
  • Question Library
  • Site Intercept Survey
  • Skip Logic
  • Supports Audio / Images / Video

SurveyGold Reviews Recently Reviewed!


Capterra-loader

I have been using this software for many years now and have never needed any other software.

Feb 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of composition of a survey. I can now do quite complicated surveys with jump logic and test them and implement them in a matter of hours. I download the results to Excel and save them on my pc. I do like that I am notified by email when new data is to be downloaded. The ability to delete and add questions to a running survey is extremely useful. Also it does not matter how many respondents I have. Also I have never lost any data, even with server and internet crashes.

Cons: That I have to pay for it! (Just joking as it is not expensive). There is a free version but that is not useful to me as it only allows ten questions. From a price point of view it is very cost-effective.

Overall: It enables us to give very effective results to our users so they can analyse the answers in any way they prefer.

Great survey software I have used for 3 years

Oct 24, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy to learn and use, took a couple of hours to get surveys up and running. Used for 3 years on around 1000 surveys. Online web collection very easy, as is paper data entry. Shows custom page on 'submit' which allows me to get respondents to a thank you page on my web site. Good reporting and data export to various (I use excel, but all the obvious ones are there). Backup to the cloud saved me and worked a treat the one terrifying time I had to rely on it to restore after computer failure. You can back up to local hard disk also. Nice features and a very good price, customer service responses via email are also very good and usually within a day (1 day may be time difference between me in Europe and them in America, I have only emailed them in the middle of their night).

Really good software that I have used for 3 years, on around 1000 surveys, and I can highly recommend.