# DocuSend Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about DocuSend Software - reviews, pricing plans, popular comparisons to other Mailroom Management products and more. Source: https://www.capterra.com/p/196383/DocuSend --- # DocuSend Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) DocuSend ## What is DocuSend? DocuSend's cloud-based print-to-mail service eliminates stamps, envelopes, forms, labor, equipment, and trips to the USPS. Users simply upload PDF file(s). Documents are printed and mailed in one to two business days. No minimums, contracts, or data requirement. QuickBooks Online and FreshBooks apps are available, as well as API integration opportunities for software developers. QuickBooks Online users save 33% off and Freshbooks users save 25% off first DocuSend upload. ## What is DocuSend used for? [Direct Mail Automation](https://www.capterra.com/direct-mail-automation-software/)[Mailroom Management](https://www.capterra.com/mailroom-management-software/) Top alternative Featured Overall rating Based on 30 user reviews Reviews sentiment Positive 90% Neutral 3% Negative 7% Starting price $1.19 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for DocuSend?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://docusend.biz&name=DocuSend) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### DocuSend 4.6 (30) VS. [4.9 (53)](https://www.capterra.com/p/242279/PostGrid/reviews/) Starting Price $1.19 Flat Rate Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (30) Ease Of Use 4.9 (53) Value For Money 4.7 (26) Value For Money 4.9 (49) Customer Service 4.8 (24) Customer Service 4.9 (48) ## DocuSend alternatives [4.8 (461)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting price Contact vendor for pricing [4.4 (51)](https://www.capterra.com/p/159295/Click2Mail-Mailing-Online/reviews/) Starting price $0.40 Per User, Per Month [0.0](https://www.capterra.com/p/197677/PostPilot/#reviews) Starting price Contact vendor for pricing Highest Rated [5.0 (1)](https://www.capterra.com/p/232293/Handwriteio/#reviews) Starting price Contact vendor for pricing [View all alternatives](https://www.capterra.com/p/196383/DocuSend/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Data Import/Export 5.0 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Import and export data to and from software applications Mailer Templates 5.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Premade examples of mailings, such as cards, brochures, etc. Delivery Tracking 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Event Triggered Actions 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Predefined actions automatically performed on the occurance of specific events Reporting/Analytics 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Activity Dashboard 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities DocuSend 18 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Evaluate the accuracy of address matching software Import and export data to and from software applications Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Predefined actions automatically performed on the occurance of specific events For sorting and tracking mails and letters Captures invoice data and maintains comprehensive records for auditing and reporting purposes Premade examples of mailings, such as cards, brochures, etc. Outsource mailing services to a third party Sorting mails, letters & packages in compliance with PAVE program Helps control, track and monitor printing processes Outsource printing services to a third party View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Online portal through which end users can access the system, manage tasks, or obtain information Track the status over time for a request, process, asset, or transaction Set up connections to third-party platforms to improve business processes Features 4.5 (30) 4.5 Based on 30 reviews ## Pricing Value for money 4.7 (26) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/196383/DocuSend/pricing/) Plain paper $1.19 Flat Rate, It includes: - Document Paper - Envelope - Mailing Solution - API Print to mail - International mail Perforated paper (One paper document) $1.20 Flat Rate, It includes: - Document Paper - Envelope - printing and mailing solution - API Print to mail - Remittance Envelope Plain with Remit $1.23 Flat Rate, It includes: - Document Paper - Envelope - Remittance Envelope - Mailing Solution - printing and mailing solution Perforated with Remit $1.24 Flat Rate, It includes: - Document Paper - Envelope - Remittance Envelope - printing and mailing solution - API Print to mail Value for money 4.7 (26) 4.7 Based on 26 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/) ## Support, customer service and training options Customer Service 4.8 (24) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (24) 4.8 Based on 24 reviews ## User reviews Overall rating 4.6 Based on 30 reviews Filter by rating 5(25) 4(2) 3(1) 2(0) 1(2) Mentioned topic Sorted by most recent AT Anne T. Director Environmental Services ### "great & efficient & reasonably priced service!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 19, 2023 superb process & superb results Pros convenient & fast service with professionally produced end-product Cons no cons & so very pleased with all DocuSend offerings & service Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 20, 2023 Anne, Thanks for your kind words. We are so glad we have been able to help you with automating your print to mail process. Thanks for being a valued DocuSend customer. JM John M. Sales Construction ### "Did my stuff send " 1.0 Overall Rating 1.0 1.0 Ease of Use 5.0 5.0 Features 1.0 1.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 October 19, 2023 Pros I like that I don’t take time send out documents. Cons I’m not sure if my documents were sent to the location Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 20, 2023 Hi John, Did you check your DocuSend portal? In there you can see the Mail Trail information which shows you where your document is in the mail stream. We mail through the USPS and their delivery stats are exceptional. If you need help, our customer support team would be happy to walk you through a quick demo so you can see how DocuSend works. MW Matthew W. Manager Health, Wellness and Fitness ### "Professional Mail Service at the Right Price" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 12, 2023 Excellent service and ease of use. At a great price. Pros The professional services provided by Docusend Cons There is nothing that I don't like about DocuSend Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Stopped servicing quickbooks Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 13, 2023 Matthew, We are so glad DocuSend is working well for you in sending out your QuickBooks invoices. Alice JS Jeremy S. President Telecommunications ### "Automate your mailings! Do it today! You can thank me later!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 12, 2023 This service has worked incredibly well for us. Pros We save 16 hours of labor per month. Cons There is nothing at this time that we do not like. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 13, 2023 Jeremy, We are so glad DocuSend is serving you so well, saving you both time and money! Thanks for being a valued customer. Alice AG Andrew G. CFO Utilities ### "DocuSend Saves us Time and Money!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 6, 2023 Outstanding! Our invoices didn't quite match the return envelope within the window parameters and \[sensitive content hidden\] and her team quickly and easily (at least in my mind) came up with a solution and we've been using it now for 6+ years. We also recently switched billing software and that created a similar issue and a quick email to \[sensitive content hidden\] go that resolved no problem. Finally, we created a mass-mailing postcard campaign and didn't think twice who we were going to use - we scheduled a conference call with \[sensitive content hidden\] and she got us everything we needed to process the campaign. Pros Ease of use, upload feature for .pdfs, the review feature to delete or edit pages and addresses, all of it! Cons There is nothing about DocuSend that I don't like. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 9, 2023 Thanks Andrew! We so enjoy working with you and your team. So glad DocuSend has been a good solution for printing and mailing your invoices. PW Paul W. Associate Entertainment ### "Awesome Easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 15, 2021 Pros DocuSend could be called the new standard in online business agreements. I have never had any issues. Seamless ease. Cons There is nothing that comes to mind that I could say negatively about the product. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TF Tara F. Counselor Financial Services ### "Docusend is convenient and easy to use!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 July 30, 2021 The overall experience is very positive for basic, everyday mailing needs. Pros Docusend has simplified our mailing needs. It allows us to send out our invoices or any mailing options with a professional appeal. The price is well worth the time and manpower it has saved us. This has covered our mailing responsibilities with ease of use. Set-up took no time! Cons We have found no negative issues with this software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RB Rob B. Project Manager Construction ### "Good Doc Sharing App" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 July 15, 2021 We needed to try something new out to send e-docs rather than emailing. This has worked ell for us so far Pros I like being able to have branded documents sent to our customers and clients. Vieable on any device Cons The signature feature would be better if you personalize the signature with your own actual signature Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 19, 2021 Rob, Thanks for the review, but I believe you meant this for DocuSign, not DocuSend. If you ever need your documents to be printed and mailed, please consider DocuSend, our cloud-based mailroom! IK Igor K. Office manager Computer Hardware ### "Excellent software, decent price - Would highly recommend" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 14, 2021 Pros It's always up and running, easy to set up relevant forms, and never gives me any issues nor bugs. I use it to get compliance documents signed and filed. Works without private cloud and many users. Cons Price could be better, bit I am still satisfied with the package. Alternatives considered [DocuSend](https://www.capterra.com/p/196383/DocuSend/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 19, 2021 Thank you for your review. I'm glad you found DocuSend easy to use to print and mail your documents through our cloud-based mailroom. DH Douglas H. attorney Law Practice ### "DocuSend" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 3, 2020 Pros We deal with a lot of mail, so this makes it much easier to get our documents out, particularly forms and letters that need to be signed. We can also choose to have a return envelope included, which makes it much easier on our clients to return the documents. It's always a struggle to get clients to return documents as fast as possible, so anything that can streamline that process is worth it. Cons There wasn't anything that I liked least Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 9, 2020 Thanks for your review! We're glad that DocuSend works so well for you and makes it much easier to get your documents in the mail! [View all Reviews](https://www.capterra.com/p/196383/DocuSend/reviews/) Popular comparisons [PostGrid Print & Mail vs DocuSend](https://www.capterra.com/compare/196383-242279/DocuSend-vs-PostGrid)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)