# ESET Secure Authentication Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ESET Secure Authentication the right Authentication solution for you? Explore 21 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/196384/ESET-Secure-Authentication/reviews --- ESET Secure Authentication 4.2 (21) [View alternatives](https://www.capterra.com/p/196384/ESET-Secure-Authentication/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of ESET Secure Authentication Ease of use 4.2 Customer Service 3.7 ## Pros and Cons in Reviews Jeffrey B Senior Software Development EngineerOil & Energy, 10,001+ employeesUsed the software for: 6-12 months. “I have done very well using the program, it came at an essential moment for me in which I needed to be able to give extra security to the files with which I work so that attendees could enter only what is allowed and prevent misunderstandings.“ March 2, 2023 Elizabeth G chief risk officerStaffing and Recruiting, 10,001+ employeesUsed the software for: 1-2 years. “If it weren't for the only cons that I put above, it would be the best program I've had in double authentication, it's a real lock that you can trust so that nobody accesses your information in a violent way.“ February 17, 2023 LS Leonardo S Project ManagerComputer Software, 2 - 10 employeesUsed the software for: I used a free trial. “Doesn't consume much resources of your computer and it's handy to make your computer a bit safer.“ July 30, 2021 ## Showing most helpful reviews Showing 1-21 of 21 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Rajesh K. Systems Administrator Computer & Network Security Used the software for: 2+ years ### "Perfect application" July 23, 2021 5.0 It's perfect tool for authentication Pros ESET has secure authentication and high level encryption. Two factor and dingle based authentication are an amazing feature of it. Cons Slight has higher cost but I terms of feature it is the best application Review Source VR Verified Reviewer chief risk officer Staffing and Recruiting Used the software for: 1-2 years ### "Prevent unauthorized system access with ESET." February 17, 2023 4.0 If it weren't for the only cons that I put above, it would be the best program I've had in double authentication, it's a real lock that you can trust so that nobody accesses your information in a violent way.It protects very well the information that we have in the databases about our collaborators in human resources, it is really true that it also prevents unauthorized departments from snooping on information that does not correspond to them by faculties. Pros We precisely grant the servers and their access to only authorized personnel, the easiest way we have is to have implemented this program, it is very fair to say that when starting it and installing it, the coding is very simple, just like the setup.Key pairing to each user with a simple key is very interesting and there can be reliable and effective secure access management which is what we like best Cons In the sense of aspects that I dislike within the software, I think what it could indicate is that it blocks some IPs by default, I think this is somewhat distressing when you do not initially know that the program does this by default and you do not know how to solve it immediately, The other thing is that push notifications often get stuck when you read too much information or the servers are very large. Switched from [Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/) The old program was excessively priced, the cost did not correspond to the benefit obtained. Review Source Response from ESET February 20, 2023 Thank you for choosing ESET for your cybersecurity and for taking the time to write such a kind review. We look forward to continuing to serve you in the future. GY Greg Y. Sys Admin Legal Services Used the software for: 2+ years ### "Love it when it works" March 24, 2020 2.0 Once again love it when it works, gets slow at times, and give up for a week if it breaks. --- see above Pros Simple for users to use, on premise based Cons When it works fine, when it does not I have found support is useless. I have found functions on the app for Android that tech support does not know about and told them. Reinstalling is not always an option. Tech support always wants me to run all kinds of different diagnostics on our server, it is NEVER our server. It seems like ESET does not know what both hands are doing, the problems are always on some server there the techs do not know about. I have found that all problems go away if I just disable the software for a week and just wait for someone at ESET to discover they need to reboot a server and the problem goes away. I also know from talking with counterparts when ours does not work theirs does not a well for the most part. Not our server... Reason for choosing ESET Secure Authentication On premise solution, not cloud based. Review Source VC Vincent C. Owner Wholesale Used the software for: 1-2 years ### "Second Level Authentication" March 31, 2020 4.0 Remote Desktop is more secure Pros The ability to be integrated into windows OS Cons PUSH NOTIFICATIONS ARE SOMETIMES DELAYED. Server IP addresses are not US.. Layer 7 filtering does not work. s Alternatives considered [Viber](https://www.capterra.com/p/180348/Viber/)[RSA eBusiness Solutions](https://www.capterra.com/p/74364/RSA-eBusiness-Solutions/) Reason for choosing ESET Secure Authentication ESET reviews, pricing, ease of installation.. Review Source JD Joshua D. Support Engineer Information Technology and Services Used the software for: 2+ years ### "Reliable MFA That Works Once It’s Set Up" January 7, 2026 4.0 Overall positive experience. We’ve been using it for about four years in select use cases, and once it was up and running, it’s been stable and dependable. It gets the job done and doesn’t demand much day-to-day effort. Pros ESET Secure Authentication has been reliable and consistent for us over the last several years. It fills in the significant security need for 2FA in environments that don't natively support it, even though by now they really should. Once it’s configured, it runs quietly in the background and doesn’t require much ongoing attention. For the specific environments where we use it, it’s done exactly what we need it to do without issues. Cons The initial setup was a bit confusing and more complicated than it probably needed to be, especially in certain areas of the configuration. Support is fine overall, but it hasn’t stood out as exceptional. Review Source CF Chad F. Customer success Information Technology and Services Used the software for: 6-12 months ### "Adding on account security." January 8, 2025 5.0 Pros ESET secure Authentication feature is per of ESET PROTECT which enhance encryption and security of accounts with Two factors authentication. Cons It's easy to install on mobile devices from Google play and app store. Switched from [Microsoft Authenticator](https://www.capterra.com/p/219694/Microsoft-Authenticator/) Easy to get ESET authentication license. Review Source Response from ESET January 23, 2025 Thank you for your honest review and endorsement of ESET, we truly appreciate it! We're glad to hear that you've had a positive experience with our software. We'll be sure to pass on your compliments to the team. VR Verified Reviewer Senior Software Development Engineer Oil & Energy Used the software for: 6-12 months ### "A good partner of double layer authentication in security." March 2, 2023 4.0 I have done very well using the program, it came at an essential moment for me in which I needed to be able to give extra security to the files with which I work so that attendees could enter only what is allowed and prevent misunderstandings. Pros It is especially for large companies with professionals who have sensitive data, this eset generates a tool capable of covering all the essential files and data in the eyes of the curious and thus being able to provide an information security barrier. This is stable and does not have problems with passwords or its extension like other softs. Cons At the beginning it is quite difficult to enter and interleave everything in the same system, you have to generate a scheme when you have a lot of data and different departments as well. Switched from [Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/) for the price Review Source Response from ESET March 7, 2023 We appreciate your fantastic review of ESET! Thank you for sharing and for your continued loyalty! CB Chris B. CTO Accounting Used the software for: 2+ years ### "Easy Setup and Administration" April 3, 2020 5.0 We started using it a few years ago to secure remote access and Outlook web access for users. Pros It's incredibly easy to set up the server side, add licenses and roll out the app to users. Cons In previous versions, the upgrade process was very inefficient. There are some issues where support hasn't been able to help very much as well. Alternatives considered [Cisco Duo](https://www.capterra.com/p/228827/Duo-Security/) Reason for choosing ESET Secure Authentication Ease of setup and less outages Review Source VR Verified Reviewer Graphic Designer Design Used the software for: 1-2 years ### "User friendly Software" April 4, 2021 5.0 Pros it is fast scanning software Alert for Antivirus Cons I could not use more because some of the features were expensive to me. Review Source MS Mark S. Network Administrator Insurance Used the software for: 2+ years ### "ESET secure authentication" March 19, 2020 4.0 Pros Software is generally easy to use, install, upgrade and (now) has most of the features we need. Cons keys\\tokens on the clients get corrupted fairly often without any warning or indication to the end user that something is wrong. We need to have the end user delete the app, resend them the invite text, etc. Review Source SS Stephen S. Manager of Information Technolgies Chemicals Used the software for: 1-2 years ### "QUick and east 2FA" March 31, 2020 5.0 Pros Installed easily. Integrated with out Radius server easily. The app works well. SMS does as well. I'd say the only issues were simple understandings of how the service worked. Cons Activating a new user is a tad of a chore, but once setup it is seamless. Reason for choosing ESET Secure Authentication Already had experience with other ESET products Review Source CJ Cara J. Outreach Non-Profit Organization Management Used the software for: 2+ years ### "Frustrating does it’s job " July 30, 2021 3.0 Pros Works- keeps information safe no issues Cons Can do things too well- a pain to get to your own information Review Source KH Kevin H. Engineer Computer Networking Used the software for: 6-12 months ### "Easy to use product. Support is lacking" March 19, 2020 4.0 good product support not good. Pros Simple on premise software that works. Yearly fee, but not forced to be in the cloud. Lots of API's Cons Software is always evolving in features. When there is an issue support is lacking on what to do but uninstall and reinstall. Biggest issue is when other companies update their tech and we lose compatibility with eset. like checkpoint updating their firewalls and now radius does not work to 2FA Alternatives considered [Cisco Duo](https://www.capterra.com/p/228827/Duo-Security/) Reason for choosing ESET Secure Authentication on premise Review Source KG Kevin G. Owner Information Technology and Services Used the software for: Less than 6 months ### "ESET Secure Authentication" March 19, 2020 5.0 This is a great product to solve the security concerns we were seeking when connecting remote users. The setup was fairly straightforward and easy. The support team was a great help as well. Pros This is a great product to solve the security concerns we were seeking when connecting remote users. The setup was fairly straightforward and easy. The support team was a great help as well. Cons It would have been nice to have a simple set up video for Active Directory and the workstations to view prior to installation. Once I was able to get it installed and working I understand how simple it was. However, having a video or something to refer to would have been a great help. Review Source JP Jeff P. President Computer Networking Used the software for: Less than 6 months ### "Quality security addition without complex setup" March 19, 2020 5.0 The ease of setup makes this product better than the competition. Pros The ease of setup, We didn't have to jump through any hoops to get it done. Cons We have had couple of brief outages. The issue of not allowing pop ups on an iphone Reason for choosing ESET Secure Authentication Price and ease of use Review Source KA Kevin A. Network Engineer Information Technology and Services Used the software for: Less than 6 months ### "Just do it! " March 19, 2020 4.0 First and foremost I want to say that if you are using RDP you must use some sort of dual factor authentication. RDP without that is a sitting duck for compromise. That being said, ESET Secure Authentication is not expensive, and it not difficult to setup. Pros I didn't find this difficult at all to setup. In fact, I have some very low tech users I assisted with setting this up on their smart phones and could do it by check talking to them over the phone. It is a big help to not have to set it up on everyone's phone for them. Cons There are a few wrinkles that you have to understand in order to make this work correctly, but over all it isn't difficult to setup. Review Source tN teran N. software engineer Computer Software Used the software for: 6-12 months ### "Seure service" April 1, 2023 4.0 Used this only once and I felt like this added an extra layer of security to transactions. Pros This provides another layer of security in terms of authentication. This prevent data leakages and unauthorized access to data by asking both token and password. This is using in different industries such as banking and healthcare. Cons If someone lost his/her physical device, then it will be a problem since they cannot get the code. Review Source Response from ESET April 6, 2023 Thank you for choosing ESET as your cybersecurity provider, and for taking the time to write such a positive review. We appreciate your time and look forward to continuing to serve you in the future. MD Mark D. Network Systems Engineer Education Management Used the software for: 6-12 months ### "My Review" March 20, 2020 4.0 Pros Able to configure it with our ASA firewall for VPN users. Cons I had a problem with setting up ESET SA. I had to contact support multiple times on getting it resolved. I found that ESA was having a problem recognizing users in the VPN group that didn't have 2FA enabled. Alternatives considered [Cisco Duo](https://www.capterra.com/p/228827/Duo-Security/) Reason for choosing ESET Secure Authentication Because ESET SA was on premises software. Review Source BM Brian M. Attorney Law Practice Used the software for: 1-2 years ### "Works for our 2FA Needs" March 19, 2020 5.0 Pros The push notification/approval though the app is very useful. Cons I wish that I could integrate with the generic authenticator I already use. Review Source eH emmanuel H. manager Medical Devices Used the software for: 1-2 years ### "eset secure" December 7, 2022 4.0 Pros really useful to secure username and passwords Cons sometime it may be hard to figure out how to get a safe password Review Source Response from ESET December 15, 2022 Thank you for your kind words, ESET is proud to serve as your security solution. LS Leonardo S. Project Manager Computer Software Used the software for: I used a free trial ### "Very useful security software" July 30, 2021 4.0 Pros Easy to install, and run. Doesn't consume much resources of your computer and it's handy to make your computer a bit safer. Cons Appears some spam windows time to time and this may be annoying when you're focus on your work. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.