# Parsey Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Parsey the right Data Extraction solution for you? Explore 21 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/196420/Parsey/reviews

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Parsey

4.8 (21)

[View alternatives](https://www.capterra.com/p/196420/Parsey/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Parsey

Ease of use

4.2

Customer Service

4.8

## Pros and Cons in Reviews

MH

Martin H

Vice President, EnrollmentEducation Management, 51 - 200 employeesUsed the software for: More than 2 years.

“The Docusign integration is something that has become an essential part of our CRM.“

July 17, 2020

MH

Martin H

Vice President, EnrollmentEducation Management, 51 - 200 employeesUsed the software for: More than 2 years.

“The email parser is very difficult to configure and isn't always 100% accurate“

July 17, 2020

MH

Martin H

Vice President, EnrollmentEducation Management, 51 - 200 employeesUsed the software for: More than 2 years.

“The Docusign integration is a game changer for us. “

July 17, 2020

## Showing most helpful reviews

Showing 1-21 of 21 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Rick H.  
Franchise Recruiter  
Staffing and Recruiting  
Used the software for: 2+ years

### "PARSEY is easy to use and has GREAT SUPPORT if it's ever not easy."

July 13, 2020

5.0

Excellent. No complaints

Pros

The software is very easy to use. But if you have ever have an issue beyond your capability the support team is very helpful and get any problems fixed.

Cons

Eh, not much. There were one or two bugs that they seemed to fix.

Alternatives considered

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)

Reason for choosing Parsey

Support. Price. Ease of use.

Switched from

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

To use with Infusionsoft and lower my costs.

Review Source

JA

John A.  
CEO  
Marketing and Advertising  
Used the software for: 2+ years

### "Parsey Review"

July 7, 2020

5.0

Happy with the purchase. Used daily.

Pros

Tight integration with Infusionsoft and Docusign. And, the support is great!

Cons

Last I checked I could still not copy actions from one parser to a new one.

Alternatives considered

[Zapier](https://www.capterra.com/p/130182/Zapier/)

Reason for choosing Parsey

It does a better job than Zapier at Docusign integration.

Review Source

MH

Martin H.  
Vice President, Enrollment  
Education Management  
Used the software for: 2+ years

### "Essential Tool"

July 17, 2020

5.0

The Docusign integration is something that has become an essential part of our CRM.

Pros

The Docusign integration is a game changer for us. Parsey automates the sending, receiving, and processing of the data. The web hook parser also integrates a lot of the apps we use like Formstack. It ties Formstack and Infusionsoft together nicely.

Cons

The email parser is very difficult to configure and isn't always 100% accurate

Reason for choosing Parsey

Parsey was the only game in town when we chose it about 5 years ago.

Review Source

CS

Colin S.  
V.P. of Marketing  
Real Estate  
Used the software for: 1-2 years

### "Parsey fills a much needed void"

July 20, 2020

5.0

Overall I have had a great experience with Parsey. We use it to pull data from incoming lead notification emails and import that data into our CRM - Keap by InfusionSoft. Helps us make sure we don't let any leads fall through the cracks.

Pros

Integration with my CRM - Keap by InfusionSoft.

Cons

Not always easy to set up parsing fields. Especially using HTTP emails.

Alternatives considered

[Zapier](https://www.capterra.com/p/130182/Zapier/)

Reason for choosing Parsey

Ease of set up. No need for lots of different users.

Review Source

CC

Chett C.  
Marketer  
Real Estate  
Used the software for: 1-2 years

### "Perfect for connecting Infusionsoft to DocuSign"

July 7, 2020

5.0

Pros

We bought Parsey to connect Infusionsoft to DocuSign. Our sales reps sold annual contracts that were previously manually created, sent, and filed. This process took a ton of time. Using Parsey, we were able to automatically send contact data from Infusionsoft to the DocuSign fields and have the contract sent to the customer. When the customer signed to contract, it was sent back tot eh rep and automatically attached to the contact's file box inside of Infusionsoft. Our reps no longer had to log into DocuSign anymore. It was all done and automated inside of Infusionsoft. This saved us a ton of time and labor costs for a whopping $50/month. The best part is that I had Parsey's staff set the whole thing up for $150. Worth every Penny. Colton created the Infusionsoft campaign, tags, and internal form that fired the campaign. It was a white glove service.

Cons

Their UI needs some work. A few small tweaks would go a long way.

Review Source

RR

Rochelle R.  
Marketing Director  
Automotive  
Used the software for: 2+ years

### "Parsey is a Valuable Tool for us!"

July 7, 2020

5.0

Pros

What I like most is that I can manage all of our lead sources and web form parsing in one place.

Cons

The software is easy to use, but I really wish there were more native integrations. For example, we use DocuSign, and they only integrate for one portion of the product. I wish they integrated with the entire platform. I have to do two different forms of set up to make DocuSign work for us.

Reason for choosing Parsey

We 100% chose Parsey as it integrated into InfusionSoft

Review Source

CM

Corinne M.  
Owner  
Printing  
Used the software for: 2+ years

### "We don't know where we'd be without Parsey"

July 16, 2020

5.0

They are incredibly quick to respond and help.

Pros

We have so many different funnels that our sales come through. Parsey has streamlined this for us and I love that the notifications and customers information shows up with a task to let us know we need to process an order.

Cons

During busy times, we have to remember to increase our account capacity but it's usually during these times that we don't have time to think about it until it's too late.

Review Source

AC

Anderson C.  
Student Services Manager  
Education Management  
Used the software for: 2+ years

### "Great Program -- Excellent Support"

July 7, 2020

5.0

Great!

Pros

Parsey is a great software for communicating between other programs. Whenever I have questions about getting something to work, their support team is responsive and helps me troubleshoot. I really enjoy having Parsey as part of our work flow!

Cons

Sometimes if you update a feature in a different program that is already connected to Parsey, you need to recreate the entire Parsey connection--it doesn't update automatically.

Review Source

BN

Brian N.  
owner  
Financial Services  
Used the software for: 2+ years

### "good service"

July 13, 2020

5.0

The Parsey folks have helped me thru the set-up. As I say, I couldn't really figure it out, they did it for me. They have been extremely helpful!

Pros

It came to our rescue years ago when we needed to get leads into a CRM - lead sources were just a email that had to be parsed

Cons

It is tough to get to do what I need - I don't change it often, so it is set and run

Reason for choosing Parsey

Helpful people, reasonable price.

Review Source

Joseph W.  
Partner  
Investment Management  
Used the software for: 6-12 months

### "Very happy user"

July 7, 2020

5.0

For our automation purposes, Parsey saves tons of time and headaches. It's nice when software just works.

Pros

What I like most about the software is how reliable it is. It just works.

Cons

There were a few questions on setup, but the team got me going quickly with no problems.

Review Source

RW

Ross W.  
Ownder  
Marketing and Advertising  
Used the software for: 2+ years

### "Powerful tool!"

July 7, 2020

5.0

very happy with all it can do

Pros

This is like a techy swiss army knife... I constantly surprise myself with what it can do.

Cons

This is not a con.. but a warning. This is very powerful but best if it is set up by someone with a little more developer background.. unless you use their customer support, which is great.

Review Source

JW

Jason W.  
Director of Marketing  
Law Practice  
Used the software for: 2+ years

### "API Functionality Easily"

July 20, 2020

5.0

Good experience. We use it to further communicate with leads and potential clients at a quicker pace.

Pros

The ease of setting things up once you get the hang of how it works.

Cons

Its not cut and dry when there is an error, you have to research a bit to find it and figure out how to fix it.

Review Source

KE

Kelly E.  
CEO  
E-Learning  
Used the software for: 2+ years

### "Parsey Review"

July 7, 2020

5.0

Very Good

Pros

Its easy and I don't have to think about it.

Cons

This survey is forcing me into this and I don't have a con. So I'll make one up to be able to exit!! Ease of Use

Reason for choosing Parsey

A part of an email campaign with Infusion soft/Keap - that my developer recommended

Review Source

DA

David A.  
Sales Manager  
Automotive  
Used the software for: 2+ years

### "Parsey Review"

July 14, 2020

5.0

We receive emails in various formats that parsey integrates into our CRM system saving me and my team a good deal of time every day.

Pros

Saves us a significant amount of time daily

Cons

Can be tricky to set up or adjust, but online chat support is very good.

Review Source

PM

Peter M.  
Owner  
Retail  
Used the software for: 1-2 years

### "Parsey"

July 7, 2020

5.0

Very pleased. Could not have automated my marketing without it.

Pros

It automates my marketing in ways I could. It do on my own.

Cons

You need to get use to the interface when setting up or making adjustments. But once you are set you are all good with minor interaction needed.

Reason for choosing Parsey

Price and ease of implementation. Works great with Infusionsoft.

Review Source

JM

John M.  
President  
Financial Services  
Used the software for: 2+ years

### "Good Parse Software "

July 7, 2020

4.0

Pros

Email Flows and applying Tags. Software functions well as long as the email format does not change.

Cons

Not as intuitive as it could be. UI could be improved.

Review Source

SS

Scott S.  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "Bulletproof reliability, excellent service"

July 16, 2020

5.0

Hassle-free, trouble-free, and worry-free. I wish all my programs worked as well!

Pros

Easy to set up and remains trouble-free. I never worry about whether or not Parsey is firing.

Cons

No faults to report. I love this application and the service they provide.

Switched from

[Zapier](https://www.capterra.com/p/130182/Zapier/)

Reliability and ease of use. Parsey wins hands down!

Review Source

DM

Daniel M.  
Director  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "Good for integration"

July 9, 2020

4.0

Pros

Easy to integrate our booking system to CRM.

Cons

Sometimes the fields didn't match and needed manually changing

Review Source

JS

Jay S.  
President  
Capital Markets  
Used the software for: 6-12 months

### "Parsey Review"

July 7, 2020

4.0

Really good experience so far and the support folks are very helpful.

Pros

Very easy to set up and once complete, it's an automated system that saves tons of time.

Cons

There has been nothing I dislike about this product.

Review Source

JK

Jillian K.  
CEO  
Marketing and Advertising  
Used the software for: 1-2 years

### "Great product, great features, but you have to use it!"

July 17, 2020

5.0

Pros

We were very grateful that Parsey could solve some automation issues that we needed to fix for our client that other softwares couldn't do.

Cons

it's cumbersome, it's not intuitive, it's hard to follow the directions if you aren't so familiar with the platform

Review Source

DH

Daniel H.  
VP, Marketing  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Does What I Expect and Need"

July 20, 2020

4.0

We needed an automated way to input leads collected via outside vendors into Infusionsoft. Many of these vendors only send warm leads to us via email. Parsey allows us to quickly and automatically integrate these leads into our automated sales process.

Pros

It's easy to confidently set up each parser because Parsey gives a preview of the data it would be able to parse.

Cons

The first time I used it, it was slightly confusing to figure out how/where to start. Once I figured that out, it's been great to use.

Review Source

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