# Delve Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Delve Software - reviews, pricing plans, popular comparisons to other Qualitative Data Analysis products and more. Source: https://www.capterra.com/p/196428/Delve --- # Delve Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 10, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Delve ## What is Delve? Delve is an online tool that helps you code and analyze transcripts from in-depth interviews or focus groups. Make your research process structured and transparent by creating a coding structure that evolves into your final insights. Delve is more streamlined than coding with spreadsheets and documents, and more intuitive than traditional CAQDAS software. ## What is Delve used for? [Qualitative Data Analysis](https://www.capterra.com/qualitative-data-analysis-software/) Overall rating Based on 197 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $50 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... - Qualitative Data Analysis / 2025 Our "Best of" badge program showcases products with the highest ratings... ## Delve alternatives [4.6 (97)](https://www.capterra.com/p/174077/Dovetail/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [ATLAS.ti](https://www.capterra.com/p/171500/ATLAS-ti/) [4.7 (142)](https://www.capterra.com/p/171500/ATLAS-ti/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/171500/ATLAS-ti/) [Tableau](https://www.capterra.com/p/208764/Tableau/) [4.6 (2,351)](https://www.capterra.com/p/208764/Tableau/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/208764/Tableau/) Highest Rated [MAXQDA](https://www.capterra.com/p/174104/MAXQDA/) [4.8 (24)](https://www.capterra.com/p/174104/MAXQDA/reviews/) Starting price $45.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/174104/MAXQDA/) [View all alternatives](https://www.capterra.com/p/196428/Delve/alternatives/) ## FAQs about Delve Overview ### What problems does Delve solve? Delve solves the chaos of managing interview transcripts, scattered codes, and manual theme tracking by giving researchers one intuitive workspace for coding, organizing, comparing, and exporting qualitative data. Students, doctoral candidates, social scientists, and evaluation teams benefit most when facing steep learning curves, tight dissertation deadlines, or collaborative analysis workflows. Answer based on 162 reviews Overview ### Which roles and teams benefit most from Delve? Delve is most used by students, doctoral candidates, and academic researchers who need to organize qualitative data, code interviews, and identify patterns for theses and studies. Professors, lecturers, and education teams use it to support research projects, while directors, principals, and project leaders rely on it for structured analysis and reporting. Answer based on 195 reviews Overview ### What company size and industries is Delve built for? Delve is for qualitative researchers, most commonly in small businesses at 67% and in Education Management at 27%. It also serves enterprises at 21% and midsize businesses at 12%, with strong use in Higher Education at 16% and Research at 11%, primarily for qualitative data analysis. Answer based on 195 reviews Features and Usability ### What are the key features of Delve? Delve includes core qualitative analysis features such as transcript coding, code grouping, tagging, search/filter, and data import/export. Reviewers most often highlight its easy data organization across multiple transcripts and projects. Differentiator features include collaboration tools, visual analytics, and qualitative comparative analysis for theme development and reporting. Answer based on 80 reviews Pricing ### How much does it cost and what fees or limitations are included? Delve starts at $18/user/month on the Education Plan, while the standard plan costs 50/user/month; both include a 14-day free trial. Reviewers often call the student rate affordable and flexible, though some say the standard price feels high. Several also note missing extras like concept maps, word clouds, and more customization. Answer based on 41 reviews Integrations ### Which third-party tools and platforms does Delve integrate with? Delve integrates with 3 third-party tools: Otter, Dovetail, and Zoom Workplace. It connects to transcription and research workflows by importing transcripts from Otter, uploading Zoom Workplace transcripts, and working with Dovetail for audio and video analysis. Answer based on 9 reviews Getting Started and Support ### How easy is it to onboard and train a team on Delve? Delve is quick to onboard for most teams, with live online sessions, webinars, documentation, and video tutorials that help users start coding within minutes. Reviewers say beginners and researchers new to qualitative analysis learn fast, while admins or users exploring advanced features, help videos, or AI functions may need extra guidance. Answer based on 45 reviews Getting Started and Support ### What customer support options does Delve offer, and how do users rate the experience? Delve offers email/help desk, chat, a knowledge base, and FAQ/forum resources. Users generally describe support as fast, accessible, and helpful, with replies often arriving within hours and guidance that feels personal rather than automated. Reviewers also value the tutorials and learning materials, especially when getting started or troubleshooting. Answer based on 38 reviews ## Who uses Delve? Based on Capterra reviews from the past 4 years Company size Based on 133 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 133 reviews Education & Learning 36% Education & Learning 36% Research & Development 18% Administrative 10% Health & Medical 7% Others 30% Top industries Based on 133 reviews Education Management 35% Higher Education 30% Research 22% E-Learning 7% Other 6% ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Categorization/Grouping 4.7 (123) 80.49% of 123 reviewers that rated this feature as important or highly important You can efficiently cluster codes into themes and manage large data sets. Reviewers appreciate the intuitive grouping, easy reordering, and time savings, though some mention occasional lag and request more grouping options. Data Coding 4.9 (123) 86.18% of 123 reviewers that rated this feature as important or highly important With this capability, you can easily assign, revise, and organize codes across transcripts. Reviewers appreciate its intuitive interface, quick setup, and seamless code management, though some mention it remains manual and requires clean transcriptions for best results. Data Import/Export 4.9 (114) 83.33% of 114 reviewers that rated this feature as important or highly important It gives you a straightforward way to bring in transcripts and export coded data in various formats like PDF, Word, and CSV. Users think importing and exporting is fast, reliable, and flexible, though some mention document length limits and minor formatting changes. Search/Filter 4.8 (104) 79.81% of 104 reviewers that rated this feature as important or highly important This aspect helps you quickly locate codes, phrases, or themes across transcripts. Reviewers indicate it saves time, is intuitive, and supports large datasets, making it easier to verify findings and extract key content for analysis. Drag & Drop 4.8 (83) 65.06% of 83 reviewers that rated this feature as important or highly important Delve offers a simple drag-and-drop system for moving codes, transcripts, and themes. Some reviewers find it speeds up organizing and reordering, enhances usability, and integrates well with Microsoft Teams, though a few report occasional issues with nesting. Text Analysis 4.7 (52) 63.46% of 52 reviewers that rated this feature as important or highly important Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc Delve 19 features Define levels of authorization for access to specific files or systems Highlight content and/or make notations about parts of content You can efficiently cluster codes into themes and manage large data sets. Reviewers appreciate the intuitive grouping, easy reordering, and time savings, though some mention occasional lag and request more grouping options. Provides a channel for team members to share media files, communicate, and work together Alter the layout and content of reports With this capability, you can easily assign, revise, and organize codes across transcripts. Reviewers appreciate its intuitive interface, quick setup, and seamless code management, though some mention it remains manual and requires clean transcriptions for best results. It gives you a straightforward way to bring in transcripts and export coded data in various formats like PDF, Word, and CSV. Users think importing and exporting is fast, reliable, and flexible, though some mention document length limits and minor formatting changes. Manage and store data in a database Graphical representation of data Delve offers a simple drag-and-drop system for moving codes, transcripts, and themes. Some reviewers find it speeds up organizing and reordering, enhances usability, and integrates well with Microsoft Teams, though a few report occasional issues with nesting. Manage and support multiple languages Allows users to manage data from a number of sources Collection, analysis, and representation of numerical data and generation of reports to understand various patterns This aspect helps you quickly locate codes, phrases, or themes across transcripts. Reviewers indicate it saves time, is intuitive, and supports large datasets, making it easier to verify findings and extract key content for analysis. Apply statistical/mathematical models to sets of data Attach digital tags to documents and assets for identification, search, or monitoring purposes Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc Analyze and gain insights into user experience Interact with data visualization elements, such as charts and graphs, to drill down into data Features 4.7 (197) 4.7 Based on 197 reviews ## Pricing Value for money 4.8 (183) Free Trial [View pricing plan details](https://www.capterra.com/p/196428/Delve/pricing/) Delve $50.00 Per User,Per Month It includes: - Customer Support - Transcripts and Codes - Unlimited Projects Delve Education Plan $18.00 Per User,Per Month It includes: - Customer Support - Transcripts and Codes - Unlimited Projects - Search Transcripts Value for money 4.8 (183) 4.8 Based on 183 reviews ## Support, customer service and training options Customer Service 4.9 (183) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (183) 4.9 Based on 183 reviews ## User reviews Overall rating 4.9 Based on 197 reviews Filter by rating 5(180) 4(17) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent EL Eric L. Researcher Research ### "The essential dissertation partner" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 25, 2026 Delve is the only coding app that I found actually FUN to use for coding my PhD research interviews, versus convoluted software like NVivo which I tried using multiple times before giving up and searching for a more sane alternative. Delve has been absolutely integral to my ability to finish my dissertation. I was able to code and translate my data with ease and to see the results quickly. The exported CSV and Excel files are perfectly organized and allow for natural sorting and filtering of data. Creating and applying new codes is a smooth process. Everything I needed to see while coding transcripts was effectively on one page. The organization of the app and ability to create cases and participant data offers just the right amount of personalization for researchers who are just seeking essential coding data without having to spend months learning the software. The folks at Delve respond personally to issues with using the app. I was amazed that improvements I asked for were implemented within days. Pros Super quick learning curve. Very intuitive and clear interface. Coding process is simple. Extremely dependable app. Fast search functions. Exporting data to Excel or CSV files makes it easy to then triangulate between cases, codes, transcripts and participants. Cons I tried using the AI feature and did not find that it gave me a lot of assistance since it only used "some" of the coding and made choices and inferences I did not agree with. I probably could have given it more of a chance but I found that just exporting and doing it myself was more reliable, and that way the AI wasn't interfering with my Delve data directly. Also, some optional way of visualizing codes while looking at transcripts would be great. I had to scroll through the entire list every time I coded a new sentence or paragraph, to see what codes I already had that might be applicable. I did not use the survey feature since I didn't do surveys, but this seems like it would be equally as helpful as the coding feature. Switched from [MAXQDA](https://www.capterra.com/p/174104/MAXQDA/) [NVivo](https://www.capterra.com/p/171501/NVivo/) [ATLAS.ti](https://www.capterra.com/p/171500/ATLAS-ti/) The others have insufferable learning curves just to use basic features and to achieve usable data. Their extensive functions seem meant for teams of experienced researchers who have been using the software for years, versus one researcher needing to parse essential data about a single qualitative project that can be completed within a year. They cost a lot more and tech support is difficult to obtain. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TU Tim U. Education Officer Education Management ### "A gift for the Rookie Researcher." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 21, 2026 First time of using this level of qualitative coding software, and I was genuinely conerned about my ability to pull my research project off and where to start. The data analysis tools at the back end - once my intitial analysis was done was so wonderful and many of these tools have appeared in my final product. Pros Amazing value for money - particularly for a student price. For a novice researcher the qualitative analysis tool with AI assistance was invaluable. Cons Minor detail - more colours would have assisted, however the customer support in terms of providing further detail and 'professional development makes it so worthwhile. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JW Jessica W. Student Research ### "Excellent coding software!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 11, 2026 I’ve had a very positive experience! I feel this is a software that is perfect for qualitative researchers in both professional and academic settings. I would definitely use this software again. Pros I feel the software was super easy to use! I was able to come up with meaningful codes and add them to my transcript seamlessly. Cons They have an AI tool to help with coming up with codes. I wish that some of the codes that AI has come up with could be imported into the transcript. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TM Tracy M. Counselor and Student Education Management ### "I love Delve! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 6, 2026 It was great! It was seamless. It was easy to use, and I am not a techy person. The ease of use was extremely valuable to me with the stress of all the data to organize and analyze. Pros I love Delve. This program helped me organize my qualitative analysis. The research project I was completing, had a great deal of data to be analyzed. I needed assistance to organize, analyze, and keep everything straight so that I may complete my work. The customer support was amazing and they were always willing to help with any questions I had. The value for the money was unbelievable. Cons There is nothing about Delve that I did not like. Sincerely, the customer support was top-notch, and I do believe it helped me to complete my qualitative analysis more seamlessly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Researcher Public Policy ### "Definitely worth trying out for fast qual analyses" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 6, 2026 Pros First of all, excellent support with refunds, when I reached out about not using it for 2 months, which always is a good sign for a legit company interested in actually providing a service, and not just making money. Cons Waiting for the AI capabilities to improve, and IT does take a little bit of time to get used to, but overall, pretty straightforward Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Student Education Management ### "User Friendly and Great Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 28, 2026 It helps me a lot for me to highlight and categorize my interview transcripts with several interviewees. Pros It is easy to use for someone who's new to the qualitative analysis tool, like me. The feature was not overwhelming and let me focus on coding my data. Cons The price is quite high for a student like me. I hope there will be a discount sometime later, which I believe will benefit other students who need a qualitative analysis tool. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NOEL A. Professor Higher Education ### "I love Delve!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 13, 2026 I have been using Delve as my qualitative tool for data analysis since I started doing qualitative studies just as when Delve started, sometime in 2021, if I remember it correctly. I've found Delve user-friendly. More importantly \[sensitive content hidden\] have been very hospitable and always there to respond to my questions and concerns. I feel very much at home using Delve. Pros What I like most about Delve its very affordable price. Given that I am a freelance researcher, I've found its pricing very reasonable and helpful. Cons Well, none really. But if compel to give at least one, I think it is the security concern. I am not quite sure whether my data are secured with Delve. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Thao T. Researcher Hospitality ### "Delve is a life-changing experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 6, 2026 Pros 1\. The UI/UX is highly friendly for new researchers, but the underlying engines are strong enough for heavy-duty qualitative and quantitative research. 2. The files exported from the post-analysis process are quite clean and easy to navigate. It helps with the process of finding quotes to input into the research-writing process. 3. I feel like it is much cheaper than other research tools, which is a huge plus. 4. The customer support team is amazing, and the best thing is they do not generate AI-like or automated emails, which is very good because they will directly help you with any troubles you have. 5. The transcript feature is amazing because it can help you easily classify Interviewer-Interviewees. This is extremely time-saving from cleaning the transcripts to understanding your transcript. Cons Honestly, if I could change the color of the background when I was doing my data analysis, it would be perfect. For example, Arc browser has a feature that allows users to change fonts, positions of the tabs as they like, or the color of the background with extensive options. However, it is technically annoying to code this in the UI, so I understand that it might not be worth it as a feature. I think surveys to understand researchers can be launched to understand them more. Switched from [NVivo](https://www.capterra.com/p/171501/NVivo/) Nvivo is too expensive and genuinely to complicate. I only had 3 days to do my data analysis and learning Nvivo from scratch is extremely time-consuming Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. David H. Mathematics Lecturer Higher Education ### "Don't keep searching, just Delve" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 13, 2026 Fabulous. 10 out of 10. No, let's be realistic here... 11 out of 10. Faultless. NVivo? It's a no-no! Pros So, many of the seminal textbooks eulogise about NVivo. Well, I can tell you that by comparison, Delve is exponentially superior. If you are looking for a platform to transcribe your MS Word document into coded Thematic Analysis data, look no further. Ideal for Master's level dissertations, research projects, and any other similar uses. I have experienced no security or ethical issues and received excellent 'real-time' customer service when I became 'stuck'. Without Delve, I worry that my final dissertation would not be submitted by its due date. Thank you to Kate in customer service. What an amazing value-for-money (almost priceless) product. Thank you. Cons Nothing to report. My experience of Delve to date leaves me lost for words, way short of the character count! Switched from [NVivo](https://www.capterra.com/p/171501/NVivo/) Could not understand NVivo, even after watching loads of Youtube tutorials. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NS Naomi S. Director E-Learning ### "Love Delve, it's been such a lifesaver " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 15, 2026 Absolutely loved this service. The cost was so generous for a student novice and the sales, admin, user-ease were all fantastic. I have honestly really loved working with Delve. Pros Delve stood out in the market for being really intuitive and easy to use. There were a lot of other options available but they all seemed a bit intense and complicated. For a novice, I really appreciated Delve's simplicity and I wasn't disappointed: and it took me about two minutes to understand so I could begin my analysis immediately. It is really seamless and elegant to work with. A true pleasure - if it's possible to say that of thematic analysis! Cons On user-friendliness you won't be disappointed. It's a dream to operate. If you need very advanced coding technologies and AI generated codes then you might want to try a different option. But for my MA this is great. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/196428/Delve/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)