--- title: "H&L POS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about H&L POS Software - reviews, pricing plans, popular comparisons to other Restaurant Management products and more." source_url: "https://www.capterra.com/p/196445/H-L/" page_type: "product" language: "en" --- # H&L POS Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 10, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) H&L POS ## What is H&L POS? H&L Australia has been at the forefront of technology in the hospitality food and beverage industry for over 34 years providing Point of Sale Solutions, Back of House Solutions, Workforce Solutions, Marketing & Loyalty Solutions, and Booking Reservation Solutions to over 2000 customers including hotels, pubs, restaurants, cafes, bars, licensed clubs and bottle shops. ## What is H&L POS used for? [Restaurant Management](https://www.capterra.com/restaurant-management-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/)[Bar POS](https://www.capterra.com/bar-pos-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price A$156 Per Feature, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## H&L POS Overview Updated September 2026 AI summary H&L POS is a point-of-sale and restaurant management solution for small and midsize businesses, offering order entry, order management, online ordering, and table management. It features inventory tracking, reporting, loyalty programs, and integrates with popular finance and reservations platforms. The software is available via cloud, web, or Windows, supporting single and multi-location operations. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### H&L POS 5.0 (1) VS. [4.1 (554)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting Price A$156 Per Feature, Per Month Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.2 (3,011) Value For Money 4.0 (1) Value For Money 3.8 (2,247) Customer Service 4.0 (1) Customer Service 3.7 (1,951) ## H&L POS alternatives [3.8 (728)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars Highest Rated [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) [4.6 (3,037)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/275802/Square-Point-of-Sale/) [Clover](https://www.capterra.com/p/226864/Clover/) [3.8 (581)](https://www.capterra.com/p/226864/Clover/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 69% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/226864/Clover/) [TouchBistro](https://www.capterra.com/p/140677/TouchBistro/) [3.8 (414)](https://www.capterra.com/p/140677/TouchBistro/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 72% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/140677/TouchBistro/) ## FAQs about H&L POS Overview ### What company size and specific industries is H&L POS built for? H&L POS is designed for venue groups of varying sizes in hospitality and liquor retail, including hotels, pubs, restaurants, cafes, bars, licensed clubs, and bottleshops. It fits businesses that need point-of-sale support across single venues or multi-site operations in these sectors. Features and Usability ### What are the key features of H&L POS? H&L POS includes restaurant POS and retail POS tools, plus order entry, table management, reservations management, and separate checks. It also offers inventory management, purchase order management, payment processing, credit card processing, loyalty program, reporting and analytics, and integrations through API and third-party integrations. Integrations ### Which third-party tools and platforms does H&L POS integrate with? H&L POS integrates with 6 third-party platforms, including NetSuite, OrderUp, PayPal, SevenRooms, Worldpay for Enterprise, and Xero. Its catalog integrations cover finance, payments, and reservations tools, giving operators direct connections to common back-office and guest-management systems. Getting Started and Support ### What training and onboarding options does H&L POS offer? H&L POS provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide visual self-paced guidance. Getting Started and Support ### What customer support options does H&L POS offer? H&L POS provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback about support quality is available, so no claims can be made about response times, helpfulness, or common issues. Support experience details are not documented here. ## Features AI summary Based on 1,457 Restaurant Management reviews Capterra data shows that buyers of restaurant management software rank the following features as their top priorities: - **Order Entry** (**53%** of reviewers rated this feature as critical) - **Order Management** (**45%**) - **Online Ordering** (**46%**) H&L POS supports all three features that reviewers rate most important: **Order Entry**, **Order Management**, and **Online Ordering**. Together, these capabilities help restaurants take orders accurately, keep service moving across channels, and manage incoming demand more efficiently, allowing teams to improve daily operations and serve guests faster. Barcode/Ticket Scanning 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Scan barcodes to ensure accurate pricing and label tracking Customer Accounts 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Record customer information, purchase history, and other notes Discount Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track products that are for sale at a reduced price or part of coupon promotions Employee Management 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track employee schedules, availability, and performance across projects and tasks Inventory Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Payment Processing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions H&L POS 79 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Built-in Accounting: Accounting functionality within the system, not requiring integration with third-party tools - Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances - Clock In/Out: Track employees' arrival and departure timings for payroll purposes - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Delivery Management: Manage order deliveries until they are received by the customers - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Employee Management: Track employee schedules, availability, and performance across projects and tasks - For Restaurants: Serves restaurants - Forecasting: Form predictions based on past and present data/trends - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Kitchen/Menu Management: Allows users to view inventory and build a menu that's appropriate - Labor Cost Reporting: Report on the allocation and distribution of labor costs across projects - Layaway Management: Purchasing method in which a consumer places a deposit on an item for later pick-up when they come back and pay the balance - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Online Ordering: Tracks and processes online orders - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Ordering Automation: Automate order processes to improve operational efficiency in fulfillment, shipping, and more - Payment Processing: Accept, record, and reconcile financial transactions - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Product Catalog: Present a catalog of inventory that customers can view - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Purchase Order Management: Create, send, and track purchase orders and their statuses - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Restaurant POS: Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Retail POS: For retailers - Returns Management: Track and facilitate returns of products sold - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Separate Checks: Generate separate bills for various meals and combos within a complete order - Social Promotion: Market event via social media tools - Split Checks: Distribute a bill into multiple payers according to the proportion suggested by the payers - Stock Management: Manage the buying, selling, and holding of stocks - Table Management: Assign waitstaff and coordinate the table services - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Tips Management: Capture and record the tips received by servers and manage their distribution between all types of workers in a restaurant - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Wait List Management: Record, update and manage waiting lists --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 4.0 (1) Basic A$156.00 Per Feature,Per Month Value for money 4.0 (1) 4.0 Based on 1 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ Worldpay for Enterprise](https://www.capterra.com/p/165694/Virtual-Terminal/)[ SevenRooms](https://www.capterra.com/p/165480/SevenRooms/)[ OrderUp](https://www.capterra.com/p/151885/Retail-POS/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (1) 4.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent RH Rebecca H. Functions Coordinator Hospitality ### "Happy customers" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 18, 2021 Faster service for customers, easy to use system for new employees, lots of capabilities. Just feel its very expensive. Pros I am very familiar with it, easy customisable to what we require hear the functions centre. The back of house build is very easy to use. Cons You are not given a book or link to something to help out with questions that you have. You always have to wring through to support for questions which you feel could be answered through a guide. The guide we were given to start with helps a little but theres many things that do not appear that I believe could be in a self help guide. Also the resetting and downloading of the tills should be quicker. Alternatives considered [SwiftPOS](https://www.capterra.com/p/228837/SwiftPOS/) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 5, 2021 Hi Rebecca, We'd like to thank you for taking the time to write this review of H&L POS! We're glad that you enjoyed our product and it has been helping your venue improve operational efficiency with customisable features. We noticed you mentioned you'd like to get more information from guidance perspective and we will definitely put more effort into this to make sure we cover off as much information as we can, to ensure a smoother and hassle-free onboarding experience! :) Should you require any further information or assistance, please feel free to call our National Support Desk on 1800 778 340 (press 2 for support) or email us at support@hlpos.com. Our teams of technical experts and hospitality professionals will be available 24/7 to ensure your venue runs smoothly at any hour. At H&L POS, we always go the extra mile to make sure our product and services suit your needs perfectly. Thanks again for your review and we look forward to hearing from you soon! Best wishes, H&L POS Team ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.