--- title: "Froged Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Froged Software - reviews, pricing plans, popular comparisons to other Live Chat products and more." source_url: "https://www.capterra.com/p/196490/Froged/" page_type: "product" language: "en" --- # Froged Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Froged ## What is Froged? Put your team in the drivers seat with personalized proactive customer support based on user behavior. \*Robust Knowledge Base \*In-App Widget \*Dynamic Chat \*Save Conversations & History \*Calls from within the App \*Assign the right agent for specific customer needs \*Product launch onboarding Try our FREE trial today! ## What is Froged used for? [Live Chat](https://www.capterra.com/live-chat-software/)[Customer Service](https://www.capterra.com/customer-service-software/)[Customer Success](https://www.capterra.com/customer-success-software/) Top alternative Featured Overall rating Based on 56 user reviews Reviews sentiment Positive 89% Neutral 9% Negative 2% Starting price $39 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Froged?[Manage this product listing](https://www.g2.com/products/froged/claim_requests/new?auto=true) ## Froged Overview Updated September 2026 AI summary Froged provides live chat and customer support tools for small and midsize businesses seeking to manage customer interactions and enhance engagement. Covering categories such as help desk, customer success, and chatbot, it features real-time chat, proactive messaging, reporting, surveys, and integration options. Froged is available via cloud, web, and multiple device platforms for flexible deployment. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Froged 4.5 (56) VS. [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price $39 Flat Rate, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (56) Ease Of Use 4.6 (1,769) Value For Money 4.6 (51) Value For Money 4.6 (1,519) Customer Service 4.7 (47) Customer Service 4.7 (1,538) ## Froged alternatives [4.4 (4,092)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting price $115.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.5 (3,481)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.3 (178)](https://www.capterra.com/p/216733/Vivantio/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/) [4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144040/Tidio-Chat/) ## FAQs about Froged Overview ### What problems does Froged solve? Froged solves slow, fragmented customer support and weak user visibility by combining live chat, in-app messaging, event tracking, segmentation, and automated campaigns in one workflow. SaaS support, customer success, marketing, and sales teams use it to guide users faster, personalize outreach, trigger upsells, and reduce manual follow-up. Answer based on 32 reviews Overview ### Which roles and teams benefit most from Froged? Froged is most used by founders, CEOs, COOs, and other business leaders who need visibility into customer engagement and team performance. Product managers and growth teams rely on it to analyze user behavior, improve onboarding, and drive retention, while customer-facing teams use it to manage conversations and support workflows. Answer based on 56 reviews Overview ### What company size and industries is Froged built for? Froged is built mainly for small businesses, which make up 95% of reviewers, especially in computer software at 25%. It also serves marketing and advertising companies at 11% and internet businesses at 9%, aligning with its focus on onboarding, retention, engagement, and proactive customer support. Answer based on 56 reviews Features and Usability ### What are the key features of Froged? Froged includes core customer support features like live chat, a knowledge base, and support ticket handling, plus differentiators such as user tracking, event-based automation, tagging, and customer segmentation. Reviewers also highlight onboarding messages, behavioral email campaigns, and an in-app widget for personalized support and engagement. Answer based on 32 reviews Pricing ### How much does it cost and what fees or limitations are included? Froged starts at $39/month for the Basic plan with 1 seat, while Starter costs 106/month for 3 seats and Professional 422/month for 7 seats; a free trial is available. Reviewers often call the pricing affordable, though some disliked paying extra for certain features or found it expensive for what it offers. Answer based on 10 reviews Integrations ### Which third-party tools and platforms does Froged integrate with? Froged integrates with Jira, Google Chrome, Google Meet, Slack, Twilio, WhatsApp, and Zapier. The catalog covers communication, browser, and automation tools, while Jira is the reviewer-mentioned integration for raising customer requests with the development team from chat. Answer based on 8 reviews Getting Started and Support ### What training and onboarding options does Froged offer? Froged provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided learning, while documentation offers written reference material and videos provide visual walkthroughs for reviewing setup steps and product features. Answer based on 2 reviews Getting Started and Support ### What customer support options does Froged offer, and how do users rate the experience? Froged offers email/help desk, a knowledge base, and chat. Users generally describe support as fast, helpful, and easy to work with, with smooth chat interactions and useful guidance during setup. Some mention dashboard refresh issues, integration complexity, and requests for more knowledge base video options or account-policy flexibility. Answer based on 35 reviews Ease of use ### Is Froged easy to set up and use? Froged feels easy to set up and learn for most teams, especially startups, support teams, and product-led businesses. The interface is generally intuitive for chat, segmentation, and user messaging, though some users find flows harder to build, the admin side crowded, or parts of the editor and interface less polished. Answer based on 20 reviews ## Features AI summary Based on 6,967 Live Chat reviews Capterra data shows that buyers of live chat software rank the following features as their top priorities: - **Chat/Messaging** (**54%** of reviewers rated this feature as critical) - **Real-Time Notifications** (**51%**) - **Multi-Channel Communication** (**44%**) Froged supports all three of the features reviewers value most: **Chat/Messaging**, **Real-Time Notifications**, and **Multi-Channel Communication**. Together, these capabilities help businesses respond faster, manage conversations across channels, and stay up to date on incoming customer interactions, allowing teams to deliver more timely and consistent support. Chat/Messaging 4.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Communicate using direct chat or messages within the system Multi-Channel Communication 5.0 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Mobile Access 2.7 (7) 0.00% of 7 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Transcripts/Chat History 3.8 (6) 16.67% of 6 reviewers that rated this feature as important or highly important View messages sent by both parties during the chat conversation Real-time Consumer-facing Chat 4.0 (7) 28.57% of 7 reviewers that rated this feature as important or highly important Engage in direct, instant messaging with consumers Reporting/Analytics 3.8 (6) 0.00% of 6 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Froged 94 features ### All Features - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automated Routing: Tickets are automatically assigned to specific agents based on predefined rules - Autoresponders: Create and automatically send premade copy in response to customer messages - Behavior Tracking: Track visitors'/audience's responses across web pages and other optimized content - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Canned Responses: Shortcuts for inputting frequently used messages - Chat/Messaging: Communicate using direct chat or messages within the system - Churn Management: Identify customers at risk of migration and activate strategies to retain them - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Complaint Monitoring: Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction - Configurable Workflow: Configure existing workflows to meet your organization's needs - Contact Management: Manage, organize, and store contact information - Content Creation: The ability to create unique content - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Communication: Ability to communicate to customers through at least one channel such as email, live chat, phone, or social media. - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Engagement: Initiate interactions with customers by proactively starting conversations or providing informational content - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Management: Manage, store and organize emails within the system or via third-party apps - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Geotargeting: Geographic location of visitors determines behavior of the software - Interaction Tracking: Track interaction history by documenting conversations for contacts - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - Live Chat: Ability to chat online in real time - Macros/Templated Responses: Templated responses for responding quickly to recurring support requests - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Data Collection: Collect information from multiple sources - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Language: Manage and support multiple languages - Negative Feedback Management: Identify, track, and respond to negative feedback - NPS of Customers: Calculate NPS of customers - NPS Survey Structure: Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels - Offline Form: Form to collect visitor contact information when live chat isn't available - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Predictive Analytics: Predict future data based on historical data sets - Proactive Chat: Copy on the page or chat window encouraging the user to engage with the chat option - Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Real-time Consumer-facing Chat: Engage in direct, instant messaging with consumers - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Screen Sharing: Digitally share screen view with others - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Support Ticket Management: Allow customers/users to submit support queries and service requests - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Ticket Management: Track, manage, or resolve user requests and IT incidents/issues - Transcripts/Chat History: View messages sent by both parties during the chat conversation - Transfers/Routing: Transfer queries and organize messages between agents - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - Video Conferencing: Connect with meeting participants remotely over video - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (56) 4.5 Based on 56 reviews ## Pricing Value for money 4.6 (51) Free Trial [View pricing plan details](https://www.capterra.com/p/196490/Froged/pricing/) Basic $39.00 Flat Rate,Per Month It includes: - 1 seat - Collaborative inbox - All channels - Knowledge Base - Preconfigured metrics Starter $106.00 Flat Rate,Per Month It includes: - 2 more seats (3 total) - Real time collaboration - Team performance analytics - Customer Satisfaction Survey - Knowledge Base PRO Professional $422.00 Flat Rate,Per Month It includes: - 4 more seats (7 total) - Groups and conversation historic - Conversation Routing - Multiple business hours - Inbox groups Corporate Custom Quote Available It includes: - Inbox Groups - Multiple Business Hours - Customer Reports - Call Recording\* 1 month storage Value for money 4.6 (51) 4.6 Based on 51 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Google Chrome](https://www.capterra.com/p/228985/Chrome/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (47) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (47) 4.7 Based on 47 reviews ## User reviews Overall rating 4.5 Based on 56 reviews Filter by rating 5(38) 4(12) 3(5) 2(0) 1(1) Mentioned topic Sorted by most recent Timothy M. FOunder Telecommunications ### "Cons at best. " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 15, 2023 horrible, overall. Pros I used to like froged a LOT before they pulled their most recent con move i have ever seen a company do, so now, It is my job to shed light on this company and their con practices. Cons I was a lifetime deal member. you pay 1 price for lifetime access through Appsumo. I wanted NPS surveys, and felt that this should be included with the LTD license. They disagreed, so they had me sign a contract for a year commitment for the NPS Surveys.Nowhere in the agreement did it say that if I miss a payment, or stop paying for the NPS surveys, they would nuke my LTD account, which was a seperate thing. If anything, they should have removed the NPS feature that the contract was for. Instead, they are holding my whole account hostage (an account that I paid for, with a lifetime deal). When I approached them, they claim that because the NPS survey contract was breached, they blocked my whole account until I pay the full amount of the annual agreement (the amount missed). This is insanely unethical to nuke an account that is already paid for, for a single feature that was never included in the LTD deal. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Business Development Representative Information Technology and Services ### "Very great product and a great platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 April 19, 2023 Pros It's a great product that works properly. The user interface is very easy to understand and I love the feature that you can see the live users also and you can communicate with them too. Their team is very responsive when you need help from them. Cons It takes some time to setup that platform and that's it. Not too much negative about Froged, for now. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. UP Utsav P. Product Manager Computer Software ### "Decent software but can improve" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 February 25, 2023 Overall, it was a decent experience with Frogged. If they could work on the product depth, it would make Frogged an outstanding product. Pros It was easy-to-setup. It offered all the features that we needed at very affordable pricing. Cons Lack of some basic functionalities like export and search. It was quite sluggish at times. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. IA Ignacio A. Product Designer Internet ### "Excellent Customer Service to cover a not so mature product" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 4/10 February 20, 2023 I think it's a tool that can work perfectly for products with not very complicated needs in terms of knowledge base, customer support, basic onboarding flows...But, if you're looking for complex product flows I think there are other tools that can serve you better. Because we have Hubspot covering some of the features that Froged covers (Live chat, customer support, knowledge base...), we decided to shift to a User Onboarding tool. Pros The customer service was amazing, trying to implement a strategy together on how to use the tool. Customer Support chat, NPS and Knowledge Base was good too! Cons The product flows functionality. It was pretty new by the time I used it so probably now it's much better. But this was a crucial feature for us and it didn't meet the quality standards at all.Also, the fact that it wasn't integrated wit our CRM (Hubspot), made sometimes difficult to create in-app announcements targeting the adequate users. Alternatives considered [UserGuiding](https://www.capterra.com/p/177546/UserGuiding/) [Stonly](https://www.capterra.com/p/202805/Stonly/) Reasons for choosing Froged It was in the same incubator as my company at the time Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 22, 2023 Thank you so much for your review. We're glad you enjoyed our Customer Service and CSM tools! We are constantly improving and updating our product, and we thank you for your feedback on our Product Flows and available integrations! We will keep you up to date regarding these features :) AS Adolfo S. Customer Service E-Learning ### "Muy buen producto con gran potencial" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 9, 2023 Buena Pros El potencial y la flexibilidad que tiene Cons A veces complica pasos, pero nada grave. Switched from [Jira](https://www.capterra.com/p/19319/JIRA/) Centralizar la atención en nuestro area de cliente de forma mas eficiente. Reasons for choosing Froged Por el potencial, por ser una empresa española y por que era facil de integrar Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. IZ Isaac Z. Co-Founder Sporting Goods ### "Gets the job done" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 February 6, 2023 Gets the job done, happy with the app Pros The application does what it needs to be. Cons If I had to pick something I didn't love its the interface. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CN Chris N. Product Owner E-Learning ### "A great new comer in the Customer Education and KB game!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 31, 2023 Driving customer education in our apps for several SaaS products, Froged has helped us establish better CSM practices and improved our standing with customers.The team in Spain is fantastic and always a delight to interact with. Pros The most features for its entry price point. The SDK allows a lot of customisation and fits our model perfectly.An amazing team of lively individuals looking after the customers and assisting every step of the way.A great \[sensitive content hidden\] who is open to challenges.Very cute product and easy to implement & use. Cons Can be slow for us in Australia, in particular the Chat. Thought Froged has been regularly working on upgrades and improvements to the speed.The KB editing can be arduous at times and could benefit from more flexible styling options. Alternatives considered [elevio](https://www.capterra.com/p/166667/elevio/) Reasons for choosing Froged Price point and the cute frog. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HN Henry N. CTO Information Technology and Services ### "Excelente producto" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 30, 2023 Pros Impacto inmediato y excelente soporte, muy recomendado. Cons La funcionalidad de knowledgebase podría ser mas versatil a nivel de look & feel. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JP Juan Pablo G. Control Desk Executive Accounting ### "Opinión Froged" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 30, 2023 Pros De muy facíl uso, muy amigable y sobre todo con las herramientas necesarias para realizar el trabajo dia a día. Cons Me gustaria ver cuando un cliente te responde sobre un mismo mensaje en las conversaciones. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DG Duvan G. Product Manager Computer Software ### "Fundamental para un software SaaS" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 26, 2023 Pros La facilidad de uso y la facilidad de implementación, nos ayuda a poder gestionar las peticiones de los clientes para poder gestionarlas desde soporte. Cons Quizas los flows son algo dificiles de crear a la hora de realizar test en la aplicación. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/196490/Froged/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.