# Page 3 | Froged Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Froged the right Live Chat solution for you? Explore 56 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/196490/Froged/reviews

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Froged

4.5 (56)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 26th, 2026

# Page 3 - Reviews of Froged

## Showing most helpful reviews

Showing 51-56 of 56 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

PS

Pawel S.  
CMO  
Automotive  
Used the software for: Less than 6 months

### "Great combo of chat software with marketing automation"

March 18, 2020

5.0

Nice onboarding, very easy event tracking setup, responsive team with Slack channel.

Pros

This tool is so powerful as you can set very detailed actions on the event level. Automations are not limited, and you can do quite a lot with it, to become your support center and lead generator at once.

Cons

It's new software on the market, so you need to help the team to frame functions. This is an advantage as well, as they are quite flexible.

Review Source

HN

Henry N.  
CTO  
Information Technology and Services  
Used the software for: Less than 6 months

### "Excelente producto"

January 30, 2023

5.0

Pros

Impacto inmediato y excelente soporte, muy recomendado.

Cons

La funcionalidad de knowledgebase podría ser mas versatil a nivel de look & feel.

Review Source

Martin W.  
Founder  
Computer Software  
Used the software for: Less than 6 months

### "An excellent way to engage with customers"

May 9, 2020

5.0

Pros

Froged is nice. It has a lot of features all bundled into one. It allows for a lot of behavioural triggering and the in-app widget is very handy to use, especially for customers of your product who may require additional assistance.

Cons

It takes a bit to setup and doesn't have Segment support. Hopefully they add Segment tracking in the future, as it would save a lot of time.

Review Source

JG

Jacqueline G.  
Founder & CEO  
Fund-Raising  
Used the software for: Less than 6 months

### "Great tool for customer engagement"

April 23, 2020

5.0

We are switching from another onboarding tool to Froged. We love the fact that we can reach out to user based on their actions, so we engage only when they need us. Unobtrusive and easy to tailor to our unique business needs.

Pros

Ease of use and a fully functioned solution.

Cons

So far so good. There is nothing to dislike.

Review Source

KM

Kyle M.  
Ceo  
Internet  
Used the software for: Less than 6 months

### "Great product"

April 19, 2020

5.0

10 out 10 great product

Pros

This is great for customer service they recommend this product

Cons

No cons

Reason for choosing Froged

Needed customer service software

Review Source

LC

Levi C.  
ceo  
Hospitality  
Used the software for: 6-12 months

### "Easy and its name is the title FROGED"

May 13, 2020

4.0

Froged was a good experience to use the ux design was awesome i can tell allot of work has been put into making this software for companys like mine

Pros

CUSTOMIZATION WAS EASY TO SET UP AND NAVIGATE WAS PRETTY SMOOTH AS WELL

Cons

INTERACTION WITH THE SOFTWARE WAS DIVINE, AND AGENTS WHO TESTED THE SOFTWARE AT THE OFFICE LIKE THIS THAN MOST OTHER SOFTWARE WE TRIED

Review Source

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