Helping businesses choose
better software since 1999
better software since 1999
Guides & Research
Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
Health sciences cloud applications to automate trial management and streamline workflow, therapies, global deliveries, content & more.
Provider
SureClinical
Located In
United States
Foundation
2014
Open API
Unverified
Deployment
Cloud, SaaS, Web-Based
Training
Webinars, In Person, Documentation, Live Online
Support
Chat
Designed for sponsors and CRO's and businesses within healthcare and ifescines who need clinical trial management software to streamline trial workflow and improve compliance.
Content Source: SureClinical
Green rating bars show the winning product based on the average rating and number of reviews.
SureClinical Reviews
"SureClinical safe and secure Clinical Trial data "
Overall: At first it felt cumbersome to maneuver; but, after repeated use, the familiarity of the dashboard and various commands have become second nature.
Pros: SureClinical is easy to use with a dashboard which clearly captures all the information you need to review a document.
Cons: Often times zooming in a document is the only way to completely review an entire document or page.
"Clinical Trial Assistant"
Overall: I enjoy the how easy it is to upload documents and change information if it is incorrectly applied. The signing of documents is easy and straight forward to complete. Sure Clinical is both logical and intuitive to navigate. Customizing documents has been a great feature for our organization. Sure Clinical's technical support team is responsive, knowledgeable and patient. My questions are always answered quickly and respectfully.
Pros: I enjoy the ease of being able to drag and drop files into Sure Clinical.
Cons: Some documents that are uploaded and have been altered during finalization will appear as little boxes in the text once uploaded. However, the document does download/print clearly.
Vendor Response
"Lots of potential but too many glitches and not user friendly enough"
Overall: I started my SureClinical experience in September 2018 when I joined the company I'm with. There definitely was a huge learning curve as I was tasked with being the next head and administrator for my company. The tools that were provided to my predecessors from Sureclinical for operating the software weren't helpful. I found the tools to be either obsolete or just not comprehensive enough to address the issues I encountered. Being the administrator for my company and having to train many other users internally and externally it wasn't easy to teach the people how to use the system with the tools provided by SureClinical. I had to create further break the interface down, how to calibrate it etc. I had to also make a guide for the troubleshooting / known glitches portion which was rather substantial. Overall SureClinical can be a very useful tool, but I do believe it was released too early, especially without having addressed the glitches.
Pros: I like how there's a lot of functionality and room for customization.
Cons: It's not very user friendly, there's still many glitches, the troubleshooting / help guides tend to be a bit obsolete.
Vendor Response
"Super eTMF"
Overall: From Day 1 it has been a very easy system to use. I love the way you can modify the structure, category, metadata without special programming.
Pros: I love everything about it. It's user friendly. Quick and easy set-up, digital signing, create and modify metadata easily. The reporting and analytics outstanding. Drag and drop features, and the Sureportal link capability. Support help is great!
Cons: Can't think of anything I don't like. It's just a great system.
"Great System"
Pros: You can sign documents directly in SureClinical.
Cons: It's a bit clunky and can use some work on the UI.
Vendor Response
