# UserReport Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about UserReport Software - reviews, pricing plans, popular comparisons to other Survey products and more.

Source: https://www.capterra.com/p/196527/UserReport

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# 

 UserReport Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

UserReport

## What is UserReport?

UserReport is user engagement software that provides website owners with tools to understand their audience. It offers a survey widget to gather demographic data and measure Net Promoter Score. It also provides a feedback widget where users can submit ideas and suggestions. The software aims to help companies improve their digital platforms and build better products based on direct user input.

## What is UserReport used for?

[Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/)[Review Management](https://www.capterra.com/review-management-software/)[Survey](https://www.capterra.com/survey-software/)

Top alternative

Featured

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for UserReport?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.userreport.com&name=UserReport)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### UserReport

4.5 (2)

VS.

[4.7 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (2)

Ease Of Use

4.7 (1,203)

Value For Money

4.5 (2)

Value For Money

4.5 (834)

Customer Service

4.5 (2)

Customer Service

4.6 (839)

## UserReport alternatives

[4.7 (86)](https://www.capterra.com/p/207396/GiveMe5-ai/reviews/)

Starting price

$119.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (43)](https://www.capterra.com/p/160682/ReputationStacker/reviews/)

Starting price

$63.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.3 (669)](https://www.capterra.com/p/141842/Weave/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.8 (35)](https://www.capterra.com/p/141023/ReviewInc/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Commenting/Notes

Leave comments and notes on documents for others to view

Complaint Monitoring

Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction

Customizable Branding

Add customized logos and colors to align with company branding

Customizable Questions

Tailored or customizable questions for more targeted and relevant data collection

Data Import/Export

Import and export data to and from software applications

UserReport 15 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Leave comments and notes on documents for others to view

Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction

Add customized logos and colors to align with company branding

Tailored or customizable questions for more targeted and relevant data collection

Import and export data to and from software applications

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Manage and support multiple languages

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Create and administer polls and surveys

Gauge satisfaction and receive information for improvement and success

Set up connections to third-party platforms to improve business processes

Review data from past periods to reveal recurring tendencies and predict future performance

An extended application or connector that enables users to perform additional services with their current set of tools

Get Advice

We can help you find the software with the features you need.

Features

4.5 (2)

4.5

Based on 2 reviews

## Pricing

Value for money

4.5 (2)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.5 (2)

4.5

Based on 2 reviews

## Integrations

[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (2)

4.5

Based on 2 reviews

## User reviews

Overall rating

4.5

Based on 2 reviews

Filter by rating

5(1)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JL

Joshua L.

Developer

Computer Software

### "Must have tool for getting user feedback"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 22, 2021

My experience has been really positive and integrating it into my site was super easy.

Pros

I really like UserReports embeddable feedback widget, I had considered making my own tool which allows users to file bug reports and submit ideas but UserReport ticked all the boxes for what I needed. Users can easily add ideas and I can communicate with them with my thoughts.

Cons

Over the few years I've been using UserReport, i've found nothing that I don't like about the software. It fits all my needs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Technology Lead

Information Technology and Services

### "Survey and Feedback Tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

February 24, 2020

Pros

1\. Can be easily integrated with websites to collect customer feedback. 2.Free Signup to understand and see the fitment for projects. 3. Standard Questions are available, users can of course add more as per need.

Cons

Not much cons, overall easy to use but most suited for bigger high traffic websites.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

## Top-rated software of 2026

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)