# UserReport Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about UserReport Software - reviews, pricing plans, popular comparisons to other Survey products and more. Source: https://www.capterra.com/p/196527/UserReport --- # UserReport Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) UserReport ## What is UserReport? UserReport is user engagement software that provides website owners with tools to understand their audience. It offers a survey widget to gather demographic data and measure Net Promoter Score. It also provides a feedback widget where users can submit ideas and suggestions. The software aims to help companies improve their digital platforms and build better products based on direct user input. ## What is UserReport used for? [Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/)[Review Management](https://www.capterra.com/review-management-software/)[Survey](https://www.capterra.com/survey-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for UserReport?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.userreport.com&name=UserReport) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### UserReport 4.5 (2) VS. [4.7 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (2) Ease Of Use 4.7 (1,204) Value For Money 4.5 (2) Value For Money 4.5 (835) Customer Service 4.5 (2) Customer Service 4.6 (840) ## UserReport alternatives [4.9 (46)](https://www.capterra.com/p/160682/ReputationStacker/reviews/) Starting price $63.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Trustpilot](https://www.capterra.com/p/169618/Trustpilot/) [4.5 (1,205)](https://www.capterra.com/p/169618/Trustpilot/reviews/) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169618/Trustpilot/) [GiveMe5.ai](https://www.capterra.com/p/207396/GiveMe5-ai/) [4.7 (86)](https://www.capterra.com/p/207396/GiveMe5-ai/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207396/GiveMe5-ai/) Highest Rated [Shopper Approved](https://www.capterra.com/p/179680/Shopper-Approved/) [4.9 (132)](https://www.capterra.com/p/179680/Shopper-Approved/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/179680/Shopper-Approved/) ## FAQs about UserReport Overview ### What company size and specific industries is UserReport built for? UserReport is designed for SaaS companies, media and news organizations, brands, e-commerce businesses, gaming platforms, and social networks. It suits teams in these sectors that need a user feedback and engagement tool, including both growing companies and larger organizations that manage digital products and online communities. Features and Usability ### What are the key features of UserReport? UserReport offers widgets for collecting feedback, along with survey and poll management, customizable questions, and customizable branding. It also includes complaint monitoring, commenting and notes, activity dashboard reporting, reporting and analytics, trend analysis, data import/export, multi-language support, and third-party integrations. Integrations ### Which third-party tools and platforms does UserReport integrate with? UserReport connects natively to Google Analytics 360 for analytics and reporting workflows. It integrates with this third-party platform to support tracking and analysis in a familiar environment. Getting Started and Support ### What training and onboarding options does UserReport offer? UserReport provides webinars, documentation, and videos to help teams get started. Webinars offer guided live instruction, documentation supports written self-paced reference, and videos provide visual walkthroughs for learning features and setup steps. Getting Started and Support ### What customer support options does UserReport offer? UserReport provides email/help desk, FAQ/forum, knowledge base, and chat support. With no reviewer feedback available about support experiences, user sentiment on response speed, helpfulness, or common frustrations cannot be summarized from the catalog data. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Commenting/Notes Leave comments and notes on documents for others to view Complaint Monitoring Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction Customizable Branding Add customized logos and colors to align with company branding Customizable Questions Tailored or customizable questions for more targeted and relevant data collection Data Import/Export Import and export data to and from software applications UserReport 15 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Leave comments and notes on documents for others to view Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction Add customized logos and colors to align with company branding Tailored or customizable questions for more targeted and relevant data collection Import and export data to and from software applications Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Manage and support multiple languages Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Set up connections to third-party platforms to improve business processes Review data from past periods to reveal recurring tendencies and predict future performance An extended application or connector that enables users to perform additional services with their current set of tools Get Advice We can help you find the software with the features you need. Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing Value for money 4.5 (2) ### Starting price Free trial available Value for money 4.5 (2) 4.5 Based on 2 reviews ## Integrations [ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (2) 4.5 Based on 2 reviews ## User reviews Overall rating 4.5 Based on 2 reviews Filter by rating 5(1) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JL Joshua L. Developer Computer Software ### "Must have tool for getting user feedback" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 22, 2021 My experience has been really positive and integrating it into my site was super easy. Pros I really like UserReports embeddable feedback widget, I had considered making my own tool which allows users to file bug reports and submit ideas but UserReport ticked all the boxes for what I needed. Users can easily add ideas and I can communicate with them with my thoughts. Cons Over the few years I've been using UserReport, i've found nothing that I don't like about the software. It fits all my needs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Technology Lead Information Technology and Services ### "Survey and Feedback Tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 24, 2020 Pros 1\. Can be easily integrated with websites to collect customer feedback. 2.Free Signup to understand and see the fitment for projects. 3. Standard Questions are available, users can of course add more as per need. Cons Not much cons, overall easy to use but most suited for bigger high traffic websites. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.