---
title: "TIMP Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about TIMP Software - reviews, pricing plans, popular comparisons to other Fitness products and more."
source_url: "https://www.capterra.com/p/196549/TIMP/"
page_type: "product"
language: "en"
---

# 

 TIMP Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on August 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

TIMP

## What is TIMP?

For gyms and personal training studios, TIMP automates what eats your time: scheduling, recurring payments and room occupancy. Your trainers manage their day from the professional app, with time tracking and real-time capacity visibility. Clients book, pay and track their sessions from their own app — no phone calls, no WhatsApp. The result? 60% less time coordinating schedules, 50% fewer unpaid sessions with in-app payments, and 25% higher attendance with automatic SMS, email and push reminders. Over 2,400 businesses across 13 countries save 25 hours a week on admin. Electronic invoicing included, room and capacity management, class packs and memberships. Less paperwork, more training.

## What is TIMP used for?

[Fitness](https://www.capterra.com/fitness-software/)[Pilates Studio](https://www.capterra.com/pilates-studio-software/)[Business Management](https://www.capterra.com/business-management-software/)

Top alternative

Featured

Overall rating

Based on 8 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€50

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for TIMP?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.timp.pro&name=TIMP)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### TIMP

3.6 (8)

VS.

[4.9 (241)](https://www.capterra.com/p/190526/LegitFit/reviews/)

Starting Price

€50

Flat Rate, Per Month

Starting Price

$129

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (8)

Ease Of Use

4.8 (330)

Value For Money

3.5 (8)

Value For Money

4.7 (319)

Customer Service

3.4 (8)

Customer Service

4.9 (330)

## TIMP alternatives

[4.8 (346)](https://www.capterra.com/p/150357/Teamup/reviews/)

Starting price

$119.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[bsport](https://www.capterra.com/p/197172/bsport/)

[4.3 (330)](https://www.capterra.com/p/197172/bsport/reviews/)

Starting price

$150.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

[4.0 (2,993)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

75%

of reviewers

rated it above 4 stars

[WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/)

[4.4 (613)](https://www.capterra.com/p/145039/WellnessLiving/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/196549/TIMP/alternatives/)

## FAQs about TIMP

Overview

### What company size and specific industries is TIMP built for?

TIMP is designed for small to mid-sized fitness and personal training studios, pilates and yoga studios, physiotherapy and rehabilitation clinics, academies, and other in-person service businesses that manage bookings, classes, and payments.

Features and Usability

### What are the key features of TIMP?

TIMP offers scheduling and booking management for appointments, classes, events, and facilities, plus calendar sync, reminders, and wait list management. It also includes client portals, CRM, billing and invoicing, online payments, attendance tracking, reporting and analytics, and staff and instructor management.

Talk to an expert

### More questions?

Ask our experts

Pricing

### How much does it cost and what fees or limitations are included?

TIMP starts at €50 per month for the Starter plan, with Basic at €85, Pro at €130, and Premium at €170, all flat-rate monthly plans. A free trial is available. Starter includes one professional, booking, invoicing, reporting, support, and payment tools.

Integrations

### Which third-party tools and platforms does TIMP integrate with?

TIMP connects natively to ClassPass, Electronic Invoicing, Google Calendar, Jitsi, Stripe, Vimeo, and YouTube. These integrations cover scheduling, payments, video, and invoicing, giving TIMP a direct connection to seven third-party platforms.

Getting Started and Support

### What training and onboarding options does TIMP offer?

TIMP provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide visual walkthroughs for reviewing features and setup steps.

Getting Started and Support

### What customer support options does TIMP offer?

TIMP offers Email/Help Desk, FAQ/Forum, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback on support quality is available, so no claims can be made about response times, helpfulness, or common frustrations. The listed channels indicate multiple ways to reach support, including live assistance at any hour.

## Features

AI summary

Based on 2,674 Fitness reviews

Capterra data shows that buyers of fitness software rank the following features as their top priorities:

-   **Client Management** (**55%** of reviewers rated this feature as critical)
-   **Online Booking** (**60%**)
-   **Electronic Payments** (**53%**)

TIMP supports all three of the features reviewers value most: **Client Management**, **Online Booking**, and **Electronic Payments**. Together, these capabilities help fitness businesses manage member information, let clients schedule sessions online, and collect payments digitally, allowing teams to save time, reduce administrative work, and keep daily operations running efficiently.

Client Management

4.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Manage contact details and communication with clients

Online Booking

4.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Electronic Payments

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Electronically collect payments for goods or services

Membership Management

4.3 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Database of members to track personal information of individuals and families

Class Management

4.3 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Create and schedule group classes, recurring appointments, and private sessions, etc.

Billing & Invoicing

4.5 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

TIMP 74 features

### All Features
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Activities Booking: Allows businesses to offer customers reservations for a variety of activities.
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Attendance Management: Manage attendance for classes, shifts, meetings, or events
- Attendance Tracking: Track the attendance of specific individuals or groups
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Booking Notes: Keep notes on the specifics of a reservation including customer information and special requests
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar Sync: Synchronize with other calendars to view mutual availability and schedules
- Capacity Management: Monitor service demand and performance to plan for adequate resources that meet business needs
- Class Management: Create and schedule group classes, recurring appointments, and private sessions, etc.
- Class Scheduling: Schedule in-person or online classes
- Client Management: Manage contact details and communication with clients
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email
- Contract/License Management: Track, store, and access client contracts or licenses
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Accounts: Record customer information, purchase history, and other notes
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Electronic Payments: Electronically collect payments for goods or services
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Event Management: Schedule and manage the logistics of activities and other gatherings
- Event Scheduling: Plan an event's time and location
- Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability
- Financial Management: Plan, manage, and track the financial activities of an individual or organization
- For Physical Therapy: Designed specifically for physical therapy practices
- For Yoga/Pilates Studios: Designed for yoga and pilates studios
- Instructor Management: Manage the instructor/teacher's schedule, tasks, responsibilities
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Member Communication: Contact members listed in the database through email, SMS, social, phone, etc.
- Membership Management: Database of members to track personal information of individuals and families
- Mobile Access: Access software remotely via mobile devices
- Mobile Alerts: Notifications via mobile devices
- Multi-Location: Manage and support multiple locations
- Online Booking: Book meetings and appointments through a website or digital platform
- Online Payments: Accept and process online payment transactions
- Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc.
- Payment Processing: Accept, record, and reconcile financial transactions
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more
- Progress Notes: Customizable notes that help healthcare professionals document and track patient progress
- Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments
- Ratings/Reviews: Ratings/Reviews
- Real-Time Data: Receive data and information in real time
- Real-Time Updates: Receive system updates as soon as any changes are made
- Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Sales Automation: Automate processes to manage leads, contacts, opportunities and sales activities
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk
- SMS Messaging: Send messages via SMS
- Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll
- Task Management: Create, manage and track all task activities and progression
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress
- Wait List Management: Record, update and manage waiting lists
- Website Integration: Seamlessly integrates with 3rd party websites

---

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Features

4.1 (8)

4.1

Based on 8 reviews

## Pricing

Value for money

3.5 (8)

Free Trial

[View pricing plan details](https://www.capterra.com/p/196549/TIMP/pricing/)

Starter

€50.00

Flat Rate,Per Month

It includes:

-   Calendar management
-   App TIMP Express
-   App TIMP Booking
-   In-app Payment
-   Accounting
-   Reservations through App and Web
-   Resources
-   Exports and reporting
-   Notifications
-   Chat with customers
-   SMS
-   Email and chatbot support
-   1 professional
-   Electronic invoice
-   Progressive APP
-   Verifactu
-   TicketBAI

Basic

€85.00

Flat Rate,Per Month

It includes:

-   Calendar management
-   Reservations through App and Web
-   App TIMP Express
-   App TIMP Booking
-   In-app Payment
-   Exports and reporting
-   Accounting
-   Notifications
-   Chat with customers
-   Email and chatbot support
-   Resources
-   SMS
-   Medical records
-   Training module
-   Communication
-   Queue management
-   News wall
-   Up to 3 Professionals
-   Chat support with an agent
-   medical history
-   time recording
-   Electronic invoice
-   Verifactu
-   TicketBAI
-   Progressive APP

Pro

€130.00

Flat Rate,Per Month

It includes:

-   Calendar management
-   App TIMP Express
-   App TIMP Booking
-   In-app Payment
-   Accounting
-   Reservations through App and Web
-   Exports and reporting
-   Notifications
-   Chat with customers
-   Email and chatbot support
-   Medical records
-   Training module
-   Communication
-   Queue management
-   News wall
-   Chat support with an agent
-   Resources
-   SMS
-   Up to 10 Professionals
-   CRM
-   Streaming
-   Statistics
-   Online Store
-   Rankings
-   Integrations with third parties
-   Electronic invoice
-   time recording
-   medical history
-   Progressive APP
-   Verifactu
-   TicketBAI

Premium

€170.00

Flat Rate,Per Month

It includes:

-   Calendar management
-   App TIMP Express
-   App TIMP Booking
-   In-app Payment
-   Accounting
-   Reservations through App and Web
-   Exports and reporting
-   Notifications
-   Chat with customers
-   Email and chatbot support
-   Medical records
-   Training module
-   Communication
-   Queue management
-   News wall
-   Chat support with an agent
-   Resources
-   SMS
-   CRM
-   Streaming
-   Statistics
-   Online Store
-   Rankings
-   Integrations with third parties
-   Up to 15 Professionals
-   Progressive APP
-   Session recordings
-   Electronic invoice
-   medical history
-   time recording
-   Verifactu
-   TicketBAI

Value for money

3.5 (8)

3.5

Based on 8 reviews

## Integrations

[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Vimeo](https://www.capterra.com/p/122348/Vimeo-Pro/)[

YouTube](https://www.capterra.com/p/237905/YouTube/)[

Jitsi](https://www.capterra.com/p/162665/Jitsi/)[

ClassPass](https://www.capterra.com/p/249675/ClassPass/)[

Electronic Invoicing](https://www.capterra.com/p/218701/Electronic-Invoicing/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.4 (8)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.4 (8)

3.4

Based on 8 reviews

## User reviews

Overall rating

3.6

Based on 8 reviews

Filter by rating

5(3)

4(1)

3(2)

2(2)

1(0)

Mentioned topic

Sorted by most recent

AE

Aitor E.

CEO

Health, Wellness and Fitness

### "Un pilar fundamental para mi negocio"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 8, 2026

Hemos crecido como centro de entrenamiento, fisioterapia y pilates usando TIMP como programa. Los años han ido pasando y este software es ahora una pilar de nuestra gestión diaria y un aliado de la salud del negocio.

Pros

Un sistema completo que se adapta a centros como el nuestro, con diferentes tipos de servicios, permitiendo sacarle el máximo rendimiento a mis salas y equipo humano. Una complejidad que se vuelve muy sencilla en las manos de mis clientes, ya que la app de reservas es la más fácil e intuitiva que he probado.

Cons

Al principio, hace más de 10 años, se notaba que el programa acababa de nacer, que la tecnología no estaba al nivel actual y que los hábitos de nuestros clientes eran mucho menos digitales. Ahora, la verdad es que todo va como la seda.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

CK

Cecilia K.

Directora

Sports

### "Aplicación mediocre, política de precios engañosa"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

3/10

April 3, 2026

a empresa ha aumentado el precio de sus servicios un 44% (CUARENTA Y CUATRO %) este año (abril2026). Dicha "modificación" se "informó" el 20/dic/25 (víspera de vacaciones) mediante un mensaje en el que nos comentaban la baja en comisiones de pagos in app, otras tonterías y que la tarifa "SE AJUSTARIA" oportunamente. Esta forma de comunicación engañosa y falsa, junto con el "ajuste" de tarifas totalmente desproporcionado e injustificable es la realidad de la empresa. Desgraciadamente, estos productos son "comodities" que es indispensable tener en empresas como la mía hoy en día, por lo que estamos cautivos de los abusos a los que nos someten. Por lo demás, el producto es mediocre, customizado en muuuuchos módulos para los que hay que pagar independientemente (y seguir sumando a la factura) y muy difícil de personalizar según el modelo de gestión que uno tenga. Cuando me quejé por la factura, tuvieron la soberbia de objetar mis argumentos y justificarse.

Pros

He podido personalizar bastante bien la vista del horario semanal para el administrador y soporta una gran cantidad de clientes.

Cons

44% de aumento de precios en 2026 (contra el año anterior). Pobre diseño de la app versión móvil para administradores y usuarios. Diseño dividido en múltiples módulos a fin de que aún para el uso más básico haya que contratar varios de ellos, encareciendo el precio final. Muy difícil de personalizar según el modelo de gestión que uno tenga (por ej: flexibilidad para optar entre diversos tipos de bonos y mensualidades). El servicio de atención al cliente, como es habitual hoy día, consiste en un robot inútil y un chat de respuesta lenta. No hay teléfonos de contacto disponibles. A pesar de los servidores carísimos que según ellos han contratado, la app sigue siendo inestable a la hora de reflejar cambios (tarda en actualizarse, queda el pop up en blanco, etc)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 10, 2026

Hola, Cecilia, lamentamos que te sientas así y entendemos que quisieras seguir con tu tarifa de 30€ como estos últimos años, pero no se ajusta a la realidad de los precios del mercado actual. Además, la regularización la hemos hecho incluyendo módulos que antes se pagaban (como el de Verifactu, cuyo valor ya equivale a la subida de precio en tu plan) y reduciendo comisiones por los cobros a través de la app. También es necesario aclarar que sí contamos con un equipo humano para atender a los ya más de 2300 centros que confían en TIMP. La IA en el Chat sirve para que tengáis una primera respuesta inmediata cualquier día a cualquier hora.

BR

Borja R.

Consultor

Management Consulting

### "La app más sencilla y útil de usar"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

January 14, 2026

Pros

El módulo de Estadísticas es el apartado que más uso para el análisis de métricas. Es sencillo, mejorable, pero con las métricas básicas de control de negocio.

Cons

El apartado de CRM debería tener disparadores para enviar mails de marketing así como poder contactar vía WhatsApp con los clientes de forma automática.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

IF

isaac F.

CEO

Health, Wellness and Fitness

### "Es la mejor app para Centros de Pilates y fisioterapia"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 27, 2025

Es la mejor app que se puede utilizar en un estudio de método Pilates y/o clínica. No solo por el excelente servicio al cliente y la infinidad de opciones que ofrece, sino también por los completos recursos administrativos y de contabilidad que pone a nuestra disposición. El servicio técnico es increíble, resuelve a diario todas las dudas que nos van surgiendo con una rapidez y eficacia excepcionales. La tenemos integrada en todos nuestros centros Xtensall y se ha convertido en una herramienta clave en nuestro funcionamiento diario.

Pros

Lo que más me ha gustado de TIMP es: La facilidad de uso: es muy intuitivo, permite que todo el equipo se adapte rápido sin necesidad de largas formaciones. La gestión de reservas y horarios: el control de clases, ocupación y cambios es ágil y visual, ahorra muchísimo tiempo de organización. La comunicación con los clientes: recordatorios automáticos, mensajes y notificaciones que mejoran la experiencia del usuario y reducen ausencias. Los informes y estadísticas: ofrecen una visión muy clara del negocio para tomar decisiones con datos reales. El soporte técnico: rápido, cercano y resolutivo siempre que hemos necesitado ayuda. En resumen, TIMP se ha convertido en una herramienta clave para la gestión del centro y ha mejorado mucho nuestra organización interna y la experiencia de nuestros clientes.

Cons

Sinceramente, hasta el momento no he encontrado ninguna desventaja relevante. La herramienta cumple e incluso supera nuestras expectativas en el día a día, y cualquier pequeño detalle que pudiera mejorarse se ha ido puliendo con las actualizaciones y el soporte del equipo de TIMP.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DG

David G.

Admin

Sports

### "TIMP. No hagais caso a los comerciales y probad la app antes de contratarla"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

April 15, 2025

Bastante mala. Te metes en la app con tus alumnos, para mejorar la gestion y ahorrar tiempo, pero te das cuenta que el tiempo que le dedicas a la app para configurarla y mantenerla, ademas de arreglar los fallos que provoca... este tiempo perdido a veces es mayor que el que utilizabamos antes cuando no disponiamos de app y gestionabamos "a mano". Lo peor, es que volver atras y salir de TIMP o irse a otra plataforma, supone tanto trabajo y tiempo, que uno no se anima a cambiarlo. Pero el año que viene no vamos a renovar. Cueste lo que cueste

Pros

Deberia ayudar a gestionar las asitencias, recuperaciones y demás asuntos de nuestro negocio. App completa, pero a la vez farragosa de aprender a usar, si no eres informatico o desarrollador.

Cons

Tiene fallos intermitentes, que pueden dar al traste con una buena organización. Los asistentes del chat intentan ayudar, pero muchos no están a la altura, y aveces saben menos que el propio usuario. Jamás he podido hablar con un encargado, o elevar una queja. Los asistentes filtran las quejas, y no llegan a ningun sitio. No atienden a reclamaciones, alegando que nosotros, las empresas que la utilizamos, no tenemos derecho a poner reclamaciones

Alternatives considered

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Reasons for choosing TIMP

Porque el comercial me lo vendió muy bien y me la metió doblada

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 2, 2026

Hola David. Gracias por la reseña, en especial por valorar las funcionalidades con un 4/5. Sobre lo que señalas: La configuración: TIMP es una herramienta potente y tiene una curva de aprendizaje, sí. Por eso cada centro recibe un agente dedicado que configura el panel contigo y te acompaña durante toda la formación. También hemos añadido videotutoriales y artículos en el centro de ayuda para resolver dudas de forma autónoma. Trabajamos continuamente para hacer el programa más accesible sin perder profundidad. El soporte: el chat con IA es un primer filtro para cuando estamos fuera del horario o para dudas rápidas. Detrás hay un equipo humano. Hoy los tickets se resuelven en 12 horas de media y el chat lo responde una persona en menos de 10 minutos en horario de soporte. Más de 2.400 centros trabajan con nosotros a diario y ese estándar lo sostiene. Siento que tu experiencia no haya estado a la altura. Si quieres volver, te enseñamos todo lo nuevo. Gracias por la honestidad.

JL

Josep L.

Gerente

Health, Wellness and Fitness

### "Software práctico pero poco flexible"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

December 19, 2023

Pros

Detallismo en la gestión de las reservas en las clases.

Cons

Poca empatia en el sentido de que si bien es una aplicación para pequeños usuarios no flexibiliza su politica de precios en periodos de inactividad de la empresa.

Switched from

[Trainingym](https://www.capterra.com/p/166022/Trainingym/)

Más funcionalidades integradas. El nuevo software incluia funciones de TIMP y otras diversas.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 2, 2026

Hola Josep. Gracias por la reseña, sobre todo por el 4/5 en funcionalidades y facilidad de uso. Sobre lo que comentas de la flexibilidad de precios: TIMP es un servicio de suscripción, como el teléfono, internet o cualquier otra herramienta que mantiene tu negocio funcionando. Aunque cierres, por ejemplo en agosto, TIMP sigue activo: conserva los datos de tus clientes, mantiene las reservas de los siguientes meses visibles y permite que los alumnos sigan gestionando sus sesiones. Esa infraestructura no se para. Dicho esto, entendemos que para un negocio pequeño cada euro cuenta, y tu comentario nos ayuda a seguir pensando cómo adaptarnos mejor a la realidad estacional de centros como el tuyo. Me alegra que el detallismo en la gestión de reservas te haya funcionado. Si quieres retomar la conversación, te cuento todo lo que ha cambiado desde 2023. Gracias de nuevo.

AN

Anonymous User

Fisioterapeuta

Health, Wellness and Fitness

### " Simplifica y organiza tus reservas fácilmente"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 28, 2023

Pros

Timp ofrece una plataforma intuitiva y fácil de usar para gestionar reservas. Permite a los usuarios administrar horarios, disponibilidad y confirmaciones de manera eficiente, lo que resulta especialmente útil para negocios que dependen de la programación y citas

Cons

Como Timp es una plataforma basada en la web, es necesario tener una conexión a internet estable para acceder y utilizar todas sus funciones. Esto puede resultar un inconveniente para aquellos usuarios que se encuentren en áreas con una conexión limitada o inestable.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Franco S.

Manager

Health, Wellness and Fitness

### "It enough for a small fitness studio"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

6/10

July 28, 2020

The daily management of the activities with the trainers in return proceeds successfully without major hitches. Customer support is not efficient and everything is managed via chat with Intercom, there is no problem management with ticketz so that requests are often lost. I find little knowledge of the dynamics of a fitness studio and this creates a lot of discomfort in the management of the support.

Pros

The software has a good and easy calendar management as well as having an excellent user experience for the mobile application.

Cons

I state that the software is Spanish therefore being Italian all the administrative and legislative management is currently not managed and in any case the team is very attentive to the development of new functions. There are no integrations with third party software so many communication and CRM activities are excluded. There is no possibility to manage automatic messages to customers according to certain conditions. It is not possible to make installment payments for services or to plan personalized payments. The administrative management of the customer is very basic and it often becomes difficult to extrapolate the necessary information relating to an account statement. Business statistics are very confusing and often do not provide what is necessary for my business.

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

A great user experience of the mobile APP and a lower management price

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 2, 2026

Hi Franco. It's been six years since your review, and TIMP in 2026 is a very different product from the one you used in 2020. Today the platform is fully adapted to the Italian market: Italian interface, Italian electronic invoicing, Italian-speaking support, and local regulatory compliance. Support no longer runs on chat alone: we now have a ticketing system with full tracking, a human team that responds in under 10 minutes during business hours, and a dedicated agent for every centre during onboarding. Over 2,400 businesses across 13 countries work with us every day. We've also added third-party integrations, improved analytics and reporting, and expanded payment options. If you'd like to see how far it's come, I'll set up a no-commitment demo. Thanks for your review.

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