--- title: "Active911 Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Active911 Software - reviews, pricing plans, popular comparisons to other Fire Department products and more." source_url: "https://www.capterra.com/p/196556/Active911/" page_type: "product" language: "en" --- # Active911 Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pricing](#pricing)[Support](#support) Active911 ## What is Active911? Active911 is emergency response software that helps first responders coordinate, communicate, and respond faster to save more lives. The software provides tools like mobile alerts, radio integration, mapping, and personnel scheduling tailored for EMS, firefighters, government agencies, law enforcement, and other emergency response teams. With Active911, responders can streamline dispatch, response, and reporting workflows. ## What is Active911 used for? [Fire Department](https://www.capterra.com/fire-department-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $14 Flat Rate, Per Year Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Active911?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.active911.com&name=Active911) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Active911 0.0 VS. [### eDispatch](https://www.capterra.com/p/168810/eDispatch/) [4.0 (2)](https://www.capterra.com/p/168810/eDispatch/#reviews) Starting Price $14 Flat Rate, Per Year Starting Price $0.01 Per Feature Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 5.0 (2) Value For Money 0.0 (0) Value For Money 5.0 (1) Customer Service 0.0 (0) Customer Service 4.0 (1) ## Active911 alternatives [Tablet Command](https://www.capterra.com/p/156300/Tablet-Command/) [5.0 (1)](https://www.capterra.com/p/156300/Tablet-Command/#reviews) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/156300/Tablet-Command/) [ESO Electronic Health Record (EHR)](https://www.capterra.com/p/175575/EHR-Software/) [4.4 (5)](https://www.capterra.com/p/175575/EHR-Software/#reviews) Starting price $1000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/175575/EHR-Software/) [MP-FEUER](https://www.capterra.com/p/214620/MP-FEUER/) [0.0](https://www.capterra.com/p/214620/MP-FEUER/#reviews) Starting price $150.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/214620/MP-FEUER/) Highest Rated [Stratotask Vantage](https://www.capterra.com/p/161430/Vantage/) [5.0 (2)](https://www.capterra.com/p/161430/Vantage/#reviews) Starting price $2000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/161430/Vantage/) [View all alternatives](https://www.capterra.com/p/196556/Active911/alternatives/) ## FAQs about Active911 Overview ### What company size and specific industries is Active911 built for? Active911 is designed for emergency medical services, firefighters, government agencies, law enforcement agencies, and other first responder organizations. It is best suited for public safety teams and emergency response groups rather than general business use, serving agencies that coordinate urgent alerts, dispatching, and incident response. Features and Usability ### What are the key features of Active911? Active911 offers facility management, in-vehicle navigation, and scheduling as its core features. Facility management supports organizing site and resource information, in-vehicle navigation provides route guidance for responders, and scheduling manages shifts and assignments. These features cover operational coordination, dispatch support, and field navigation. Getting Started and Support ### What training and onboarding options does Active911 offer? Active911 provides live online training and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced review of features and procedures. Getting Started and Support ### What customer support options does Active911 offer? Active911 provides 24/7 live rep support for users needing direct help at any time. With no reviewer feedback available on support experiences, no reliable claim can be made about response speed, helpfulness, or common frustrations. ## Features AI summary Based on 166 Fire Department reviews According to Capterra reviewers, these are the features buyers prioritize most when evaluating fire department software: - **Records Management** (**50%** of reviewers rated this feature as critical) - **Incident Management** (**57%**) - **Reporting & Statistics** (**47%**) Active911 focuses on other capabilities that reviewers also consider important, including **Scheduling** (**42%**). This feature helps fire departments coordinate staffing, manage shift coverage, and keep personnel availability organized, allowing teams to respond more efficiently and maintain day-to-day operational readiness. Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version Basic $14.00 Flat Rate,Per Year Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.