--- title: "PackageLog Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about PackageLog Software - reviews, pricing plans, popular comparisons to other Mailroom Management products and more." source_url: "https://www.capterra.com/p/196618/PackageLog/" page_type: "product" language: "en" --- # PackageLog Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) PackageLog ## What is PackageLog? PackageLog is software that helps you to quickly log inbound packages and sends notifications (with reminders) by text and email. ## What is PackageLog used for? [Mailroom Management](https://www.capterra.com/mailroom-management-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $49 Per Feature, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PackageLog?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://logware.com&name=PackageLog) ## PackageLog Overview Updated August 2026 AI summary PackageLog supports organizations of all sizes seeking mailroom management solutions, offering package tracking, status updates, alerts, notifications, and signature capture. Additional features include duplicate management, data import/export, SMS messaging, reminders, and search/filter capabilities. With deployment on web, cloud, Android, and iPhone, it also integrates with select property management platforms to fit diverse operational needs. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PackageLog 4.8 (4) VS. [4.8 (191)](https://www.capterra.com/p/190220/Parcel-Tracker/reviews/) Starting Price $49 Per Feature, Per Month Starting Price $67 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (4) Ease Of Use 4.9 (191) Value For Money 4.3 (3) Value For Money 4.7 (164) Customer Service 4.3 (3) Customer Service 4.8 (176) ## PackageLog alternatives Highest Rated [4.9 (164)](https://www.capterra.com/p/181635/Postage-aver/reviews/) Starting price $98.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (51)](https://www.capterra.com/p/159295/Click2Mail-Mailing-Online/reviews/) Starting price $0.40 Per User, Per Month Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [4.8 (542)](https://www.capterra.com/p/136495/Notifii/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [PitneyShip](https://www.capterra.com/p/251583/PitneyShip/) [4.6 (143)](https://www.capterra.com/p/251583/PitneyShip/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/251583/PitneyShip/) ## FAQs about PackageLog Overview ### What company size and specific industries is PackageLog built for? PackageLog is designed for apartment and student housing communities, university residence halls, campus mailrooms, high-rise residential buildings, and corporate offices nationwide. It fits organizations that manage incoming packages across residential and office environments, especially property management teams and campus operations handling mailroom and package tracking needs. Features and Usability ### What are the key features of PackageLog? PackageLog offers package tracking and status tracking, plus barcode and ticket scanning for intake and processing. It includes access controls and user management, duplicate management, search and filter, and customizable templates with template management. Alerts and notifications, reminders, signature capture, SMS messaging, data import/export, and third-party integrations round out the feature set. Integrations ### Which third-party tools and platforms does PackageLog integrate with? PackageLog integrates with 3 third-party property management platforms: Entrata, Merlin, and RealPage. These catalog integrations connect PackageLog to leasing and operations workflows used by multifamily property teams. Getting Started and Support ### What training and onboarding options does PackageLog offer? PackageLog provides live online training for teams getting started. Live online sessions support guided setup and allow participants to ask questions in real time during the training process. Getting Started and Support ### What customer support options does PackageLog offer? PackageLog provides email/help desk, phone support, 24/7 live rep, and chat. These channels give users multiple ways to reach support, but no reviewer feedback is available here to describe response times, helpfulness, or common frustrations with the support experience. ## Features AI summary Based on 336 Mailroom Management reviews Not all Mailroom Management products cover every key requirement. Here’s what Capterra reviewers identify as the top priorities when choosing a solution: - **Package Tracking** (**67%** of reviewers rated this feature as critical) - **Intelligent Mail Support** (**45%**) - **Delivery Tracking** (**46%**) PackageLog supports **Package Tracking**, which helps teams monitor incoming and outgoing items more accurately. However, it does not include **Intelligent Mail Support** or **Delivery Tracking**. Instead, it offers **Data Import/Export** (**43%**), a feature that can make it easier to move mailroom data between systems and keep records up to date, helping businesses maintain visibility and manage package information more efficiently. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Data Import/Export Import and export data to and from software applications Package Tracking Track the parcel or consignment delivery status Reminders Timed notification for any upcoming task, deadline, appointment, or activity Search/Filter Search and filter data across systems to locate required information by entering keywords or certain criteria Signature Capture Digitally capture and store a person's handwritten signature PackageLog 9 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Data Import/Export: Import and export data to and from software applications - Package Tracking: Track the parcel or consignment delivery status - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Signature Capture: Digitally capture and store a person's handwritten signature - SMS Messaging: Send messages via SMS - Status Tracking: Track the status over time for a request, process, asset, or transaction - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Features 4.3 (4) 4.3 Based on 4 reviews ## Pricing Value for money 4.3 (3) Free Trial Basic $49.00 Per Feature,Per Month Value for money 4.3 (3) 4.3 Based on 3 reviews ## Integrations [ Entrata](https://www.capterra.com/p/20372/Entrata/)[ RealPage](https://www.capterra.com/p/183247/Real-Page/)[ Merlin](https://www.capterra.com/p/99975/Merlin/) ## Support, customer service and training options Customer Service 4.3 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (3) 4.3 Based on 3 reviews ## User reviews Overall rating 4.8 Based on 4 reviews Filter by rating 5(3) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MB Matt B. Assistant Property Manager Real Estate ### "Love it!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 21, 2021 Great and makes things way easier than other options! Pros This service is great for tracking resident deliveries and packages.. It keeps everything all in one place so it's easy to use and alerts the residents when they have items to be picked up. Cons You cannot check out all the packages at one time. You have to do them one by one. Reasons for choosing PackageLog The price was great and it connected to our system. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Administrative Assistant-Resident services Consumer Services ### "Logging for 450+ apartments" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 May 5, 2021 Using PackageLog was a learning experience. I found out the best ways to organize my package room. Pros It was easy because it also gave you options for the type of courier. It also provides the ability to schedule when your package notifications go out so that residents aren't trying to pick up packages at the same time you're logging them in. Cons A feature that PackageLog could implement would be messaging current and former residents to make it easier when auditing the package history. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AC Amanda C. Regional Manage Real Estate ### "Package Log" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 April 28, 2021 Pros Packagelog is very user-friendly and efficient. Cons The scanner portion did not always work. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CB Chuck B. Leasing and Marketing Manager Graphic Design ### "Great for student housing!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 March 31, 2021 Miss using this! Pros The fact that you could type manually the apartment number for a resident and select who Cons It would sometimes log two packages if you clicked twice Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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