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Scal-e is an end-to-end agile platform that collects valuable data on how customers interact with a brand. Doing so, we cleanse and transform customer data from all sources, and manage privacy management to create consistent B2C or B2B customer profiles. This helps orchestrate omnichannel CX, distribute marketing or loyalty programs, and harness customer insights to reduce the cost of customer acquisition and retention
Provider
Scal-e
Located In
France
Foundation
2007
Open API
Yes
Deployment
Cloud, SaaS, Web-Based
Mobile Apps
Android, iOS
Training
Webinars, In Person, Documentation, Live Online, Videos
Support
Phone Support, Email/Help Desk, Chat, Knowledge Base
B2B and B2C companies in all sectors - Retail - E-commerce - Consumer goods - Financial services - Pharmaceutical - Travel & Hospitality - Telecommunications - Others
Content Source: Scal-e
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A product’s price can vary greatly based on features needed, support or training required, and customization requests. Some vendors want a chance to talk to you before being ruled out for pricing. When you find a product that fits your needs, you should talk to the vendor to figure out what they can offer.
Scal-e Reviews
Pros
Moreover, the team is always ready to help, it is very pleasant to work with them and to build up a relationship.
Working in a highly customer-centric focus myself, I appreciate that they are like-minded, and they have been helping me a lot on how to maximize my investment with them.
Cons
Some integrations were missing, but were addressed very quickly by the team.
It's hard to navigate the galaxy of marketing software packages. After several disappointments, I did my research to finally find the "Real CDP" label.
"Very useful tool to reach my sales goals "
Overall: I would say fantastic!
Pros: I would see two main pros here. 1) First, the tool is easy to use. The UX is intuitive so I don't have too look too much for the functionality I need. It makes me save time. I have full control over the messages I deliver and I can track that easily. My prospects' engagement has soared. 2) The Scal-e team delivers a great customer service. Working in a highly customer-centric focus myself, I appreciate that they are like-minded, and they have been helping me a lot on how to maximize my investment with them.
Cons: I think it works all good for me. Maybe I will need their support when I want an even more elaborate usage.
"Local and global marketing enhanced"
Overall: It's hard to navigate the galaxy of marketing software packages. After several disappointments, I did my research to finally find the "Real CDP" label. Among them, a French solution that I chose for practicality.
Pros: We use Scal-e for unify our marketing and communication across all our entities. This platform is a right step to take for Distributed Marketing : Very good interface and well optimized to be used globally and locally. The IT teams customized all the profiles I need for all types of users, according to my needs. Practical and convenient. Quickly integrated and adopted by all my affiliates.
Cons: As it's a all integrated hub , we replaces all our marketing tool by Scal-e platform. It took some time for the teams to get used to it . Good point, the online support and courses helped a lot.
"Scal-e MarTech Suite truly helped us to scale our digital marketing activities"
Overall: Step by step we are scaling up its use for additional marketing activities.
Pros: The software is easy of use and it was also pretty fast to perform all the initial setup. We very much like their "solution by industry" which helped us to start a live pilot in a matter of days.
Cons: So far so good! we still have lots of additional features to discover - to decide on using them or not.
"Say yes to Scal-e!"
Overall: My overall experience with Scal-e is utterly satisfying, I highly recommend this platform to anyone who wishes to take customer marketing to the next level !
Pros: Scal-e is able to customize everything depending on your needs and adapts perfectly to your business environment! The initial set-up stage was as professional as today's daily support. Handling your database, sending out communication campaigns, managing a loyalty program ... everything is easy and highly efficient with Scal-e. Moreover, the team is always ready to help, it is very pleasant to work with them and to build up a relationship.
Cons: Scal-e always offers new features and constantly strikes at becoming even more user friendly, the little feedback I have given in the past had been taken into account, there is nothing I can complain about today.
"Excellent end-to-end platform "
Pros: We use Scal-e on a daily basis and the solution has everything we need (marketing stack, privacy module, DQM, loyalty program, distributed marketing, etc.) is there. The goal is achieved for us, at a pretty good price, even with a large volume of data and users having to log in.
Cons: Everything is integrated and the coverage is vast, it means that you can replace pretty much every marketing tools with Scal-e but you also need teams which know their responsibilities and willing to get used to it. Good points, user friendly and the online support and courses helped a lot.
