--- title: "ReachFive Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ReachFive Software - reviews, pricing plans, popular comparisons to other Identity Management products and more." source_url: "https://www.capterra.com/p/196671/ReachFive/" page_type: "product" language: "en" --- # ReachFive Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) ReachFive ## What is ReachFive? ReachFive platform is the only CIAM (Customer Identity and Access Management) solution built for the modern, omnichannel, mobile-first customer experience, driven by trust, convenience, and user control. ReachFive empowers businesses to deliver personalized, omnichannel experiences by simplifying customer access and ensuring secure authentication. It's a trusted choice for building value, improving journeys, preventing fraud, and securing customer data. ## What is ReachFive used for? [Multi-Factor Authentication](https://www.capterra.com/multi-factor-authentication-software/)[Customer Identity and Access Management (CIAM)](https://www.capterra.com/ciam-software/)[Identity Management](https://www.capterra.com/identity-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ReachFive?[Manage this product listing](https://www.g2.com/products/reachfive/claim_requests/new?auto=true) ## ReachFive Overview Updated September 2026 AI summary ReachFive provides small businesses with cloud-based tools for managing customer identities and access, supporting categories like Identity Management, CIAM, and Multi-Factor Authentication. Its features include authentication, credential and access management, single sign-on, and user provisioning, with options for biometric login, fraud detection, customizable branding, and compliance controls for secure, policy-driven customer authentication experiences. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ReachFive 0.0 VS. [4.9 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting Price Contact vendor Starting Price $8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.9 (4,880) Value For Money 0.0 (0) Value For Money 4.8 (3,726) Customer Service 0.0 (0) Customer Service 4.7 (4,013) ## ReachFive alternatives [4.7 (945)](https://www.capterra.com/p/119653/Okta/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (147)](https://www.capterra.com/p/154900/Auth0/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Cisco Duo](https://www.capterra.com/p/228827/Duo-Security/) [4.7 (548)](https://www.capterra.com/p/228827/Duo-Security/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/228827/Duo-Security/) [miniOrange](https://www.capterra.com/p/158608/miniOrange/) [4.4 (37)](https://www.capterra.com/p/158608/miniOrange/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/158608/miniOrange/) ## FAQs about ReachFive Overview ### What company size and specific industries is ReachFive built for? ReachFive is designed for customer-centric retailers and B2C companies, especially organizations with technology, security, and customer experience decision-makers involved in identity and access projects. The description does not specify a company size, but it points to consumer-facing businesses rather than a single segment such as small business or enterprise. Features and Usability ### What are the key features of ReachFive? ReachFive offers access management and authentication features such as single sign-on, multi-factor authentication, two-factor authentication, biometric login, and password management. It also includes user provisioning, role-based permissions, audit trail, fraud detection, real-time monitoring, reporting, and third-party integrations, plus Active Directory integration and mobile access. Integrations ### Which third-party tools and platforms does ReachFive integrate with? ReachFive integrates with over 20 third-party tools and platforms, including identity and cloud services such as Microsoft Azure, Microsoft Entra ID, Okta, Ping Identity, and Akamai Identity Cloud, plus marketing and commerce systems like Adobe Campaign, Salesforce Commerce Cloud, Salesforce Customer360, Twilio, and Google Cloud. Getting Started and Support ### What training and onboarding options does ReachFive offer? ReachFive provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars share scheduled product information, documentation serves as written reference material, and videos provide self-paced learning content for teams getting started. Getting Started and Support ### What customer support options does ReachFive offer? ReachFive provides email/help desk, FAQ/forum, knowledge base, phone support, and 24/7 live rep assistance. Support details are listed in the product catalog, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 894 Identity Management reviews Capterra data shows that buyers of Identity Management rank the following features as their top priorities: - **Access Management** (**57%** of reviewers rated this feature as critical) - **Password Management** (**65%**) - **Secure Login** (**58%**) ReachFive supports all three of the features reviewers rate most important: **Access Management**, **Password Management**, and **Secure Login**. Together, these capabilities help businesses control user permissions, manage credentials more effectively, and protect account access, allowing teams to improve security while maintaining a smooth sign-in experience. Access Certification Verify user access rights within systems to confirm each user has appropriate and authorized access to resources Access Control Regulate who can view information within the system Access Controls/Permissions Define levels of authorization for access to specific files or systems Access Management Control and manage access to company resources Active Directory Integration Integrates with Active Directory Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities ReachFive 59 features ### All Features - Access Certification: Verify user access rights within systems to confirm each user has appropriate and authorized access to resources - Access Control: Regulate who can view information within the system - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Access Management: Control and manage access to company resources - Active Directory Integration: Integrates with Active Directory - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Ad hoc Reporting: Generate one-off reports that meet information requirements - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Authentication: Verify the identity of users/devices to enable secure access - Automatic User/Device Recognition: The system can automatically recognize a user and/or device - Behavioral Analytics: Track and analyse user behavior within a system or network - Biometrics: Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns. - Credential Management: Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Security: Protect sensitive data for digital privacy - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Data Verification: Process of checking different types of data for accuracy to avoid errors or inconsistencies - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Event Logs: A chronological record of actions or occurrences within a network, software, or process - Fraud Detection: Identify and prevent suspicious activity - Member Accounts: Accounts held by members of an organization - Mobile Access: Access software remotely via mobile devices - Mobile Authentication: Verify user identity through mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Factor Authentication: Request two or more credentials to prove user's identity before granting access to systems - Multiple Authentication Methods: Authenticate user identities through different methods such as ID cards, PINs, passwords, RFID, and biometrics - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Password Management: Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords - PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) - Policy Management: Create, manage, and track policies and procedures within an organization - Privileged Account Management: Control, monitor, and secure privileged accounts and their access to critical data and IT applications - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scalability: Manage a growing amount of work to meet increased demand without compromising performance - Secure Data Storage: Securely stores data to prevent data loss or breaches - Secure Login: At least a username and password is required to access the system - Security Auditing: Systematic evaluation of the security of a company's overall security system and situation - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Self-Service Access Request: Enable end users to request access or request changes to their account privileges - Single Sign On: Allow users to access multiple services after entering their login credentials once - Social Login: Lets users sign in through third-party accounts such as Google, GitHub, or Apple. - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - Unified Directory: Store, modify, and track user accounts and access in a centralized directory - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - User Provisioning: Create, modify, disable, or delete user accounts and their profiles across IT infrastructures --- Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available ## Integrations [ Google Cloud](https://www.capterra.com/p/268690/Google-Cloud-Platform/)[ Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[ Okta](https://www.capterra.com/p/119653/Okta/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ Adobe Campaign](https://www.capterra.com/p/135159/Adobe-Campaign/)[ Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/)[ Microsoft Entra ID](https://www.capterra.com/p/219692/Azure-Active-Directory/)[ Salesforce Customer360](https://www.capterra.com/p/10017314/Salesforce-Customer360/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. 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