# IWD Platform Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about IWD Platform Software - reviews, pricing plans, popular comparisons to other Space Management products and more. Source: https://www.capterra.com/p/196745/IWD-DISPLAY --- # IWD Platform Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) IWD Platform ## What is IWD Platform? IWD allows users to define, plan, and build visual merchandising recommendations and seamlessly share them with store teams. Save time, maximize sales, and establish clear branding rules when creating guidelines. \_Centralize all brand assets \_Create 2D and/or 3D guidelines easily \_Implement stores accurately \_View your entire retail network \_Receive feedback from the field \_Analyze sales performance ## What is IWD Platform used for? [Space Management](https://www.capterra.com/space-management-software/)[Brand Management](https://www.capterra.com/brand-management-software/)[Retail Management Systems](https://www.capterra.com/retail-management-systems-software/) Overall rating Based on 33 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## IWD Platform alternatives Highest Rated [4.8 (1,176)](https://www.capterra.com/p/138689/Booqable/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [3.8 (726)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars [4.8 (349)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $28.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (658)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) Starting price $160.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/196745/IWD-DISPLAY/alternatives/) ## FAQs about IWD Platform Overview ### Which roles and teams benefit most from IWD Platform? IWD Platform is most used by merchandising, visual merchandising, and brand marketing teams that manage store execution, campaign rollouts, and in-store consistency. Creative services and project managers use it to coordinate assets and timelines, while regional directors and sales operations leaders rely on it for visibility, compliance, and faster field communication. Answer based on 33 reviews Overview ### What company size and specific industries is IWD Platform built for? IWD Platform is designed for brands across small, mid-sized, and enterprise environments, especially those in beauty, apparel, wine and spirits, jewelry, mass market, and travel retail. It is used by more than 500 brands, including large consumer-facing companies such as L'Oréal, Timberland, and Bio c' Bon. Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of IWD Platform? IWD Platform offers customizable branding, customizable reports, and data import/export for workspace management. It includes floor plans and maps, drag and drop tools, and visual analytics for office and retail planning. Core capabilities also cover planogramming, shelf planning, forecasting, multi-location support, and reporting and statistics. Getting Started and Support ### What training and onboarding options does IWD Platform offer? IWD Platform provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided instruction, webinars provide scheduled group learning, documentation offers written reference material, and videos give visual guidance for self-paced review. Answer based on 7 reviews Getting Started and Support ### What customer support options does IWD Platform offer? IWD Platform provides email/help desk, phone support, and chat. Users describe the support team as responsive, accommodating, and helpful, with issues usually resolved quickly. The platform is also described as easy to learn, and some users stay in regular contact with support for guidance during onboarding and daily use. Answer based on 3 reviews Features and Usability ### Is IWD Platform easy to use for merchandising teams? IWD Platform feels easy to learn and use for most merchandising teams, even those with limited digital design experience. Users often mention intuitive navigation, simple exporting, and fast planogram updates. Some teams note a learning curve during setup and less flexibility when creating custom 3D fixtures without vendor support. Answer based on 15 reviews Features and Usability ### How intuitive is the IWD Platform interface? IWD Platform offers an intuitive interface that helps visual merchandising, marketing, and retail teams build, review, and share display plans quickly. Many users like the clear navigation, shortcuts, tagging, and visual communication tools. Some mention slower loading in the web app and a few interface preferences around navigation and file imports. Answer based on 14 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Drag & Drop 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Assemble applications and processes by dragging over and arranging pre-built components Reporting & Statistics 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Customizable Branding Add customized logos and colors to align with company branding Customizable Reports Alter the layout and content of reports Data Import/Export Import and export data to and from software applications Floor Plans & Maps Actual floor locations and directions with the virtual floor map to reflect a realistic view of the floor during the virtual tour IWD Platform 12 features Add customized logos and colors to align with company branding Alter the layout and content of reports Import and export data to and from software applications Assemble applications and processes by dragging over and arranging pre-built components Actual floor locations and directions with the virtual floor map to reflect a realistic view of the floor during the virtual tour Designed to be used in offices For Retail Stores Form predictions based on past and present data/trends Manage and support multiple locations Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Process of arrangement and optimization of product placement on retail shelves using data-driven insights Interact with data visualization elements, such as charts and graphs, to drill down into data Get Advice We can help you find the software with the features you need. Features 4.3 (33) 4.3 Based on 33 reviews ## Pricing Value for money 4.5 (28) Value for money 4.5 (28) 4.5 Based on 28 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (32) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (32) 4.7 Based on 32 reviews ## User reviews Overall rating 4.6 Based on 33 reviews Filter by rating 5(22) 4(10) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent MF Margaux F. Merchandising Manager Cosmetics ### "Great collaboration with IWD Display since many years " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 1, 2022 IWD Display has been implemented since many years in the company and we are very happy of our collaboration with IWD. Pros The software is very easy to use: it's used internally by many people all over the world (central retail teams and local team in subsidiaries) The software is connected with other internal software to automatize a part of the product database synchronization. Cons Slowless of the software is sometimes an issue Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Aline N. Marketing Manager Cosmetics ### "Great & easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 31, 2021 Pros IWD is a great program that was very easy to learn and makes designing VM renderings a breeze. I've never used this program before starting at my company a year ago and the IWD team was extremely helpful in training me and getting me up and running. They are always available should I have any questions and frequently check in on us to make sure things are still going smoothly. The transition from web-based to desktop app has also been very smooth! Cons It can be a little slow to load when you move between guidelines or if you have a lot of files uploaded in the database. Also would love more grouped actions for guidelines - a mass export to PDF and mass copy guideline function would be amazing as it can be a little tedious to do them one by one. But honestly these are really minor suggestions and not sure I would even consider these to be "cons". Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 13, 2021 Hi Aline, your review made our day! We love working with clients like you and strive to provide you with the best user experience. Thank you for taking the time to provide us with feedback. BB bryan B. Visual Merchandising Specialist Retail ### "Very User Friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 26, 2021 Overall IWD is the best Planogram Software I've used. It is the easiest and clearest by far. The whole team is very easy to work with and the customer service is top notch. Pros IWD is amazing it has a very easy to use platform from uploading my products to downloading product lists. The software has all the functions I need to make my planograms clear and concise. Cons I wish this had Fixture heights and fixture lists. So that stores would know heights or peg holes to set fixtures at. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 13, 2021 Hi Bryan, we're delighted to read that your experience with IWD's planogram software has been enjoyable! Thanks for sharing it with the community. DM Deanna M. Regional Visual Merchandiser Retail ### "Powerful Visual Merchandising Tool " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 22, 2021 I never want to go back to 2D planograms of 3D spaces. Thanks IWD! Pros IWD functions very similar to SketchUp, so it was very easy to learn. Their team provided ample training resources to gain fluency in the software. It is a powerful tool for planning and communicating merchandising directives. It's been especially helpful during COVID, when site visits are not always possible. Cons There seem to be some limitations to creating and uploading 3D items on your own in the program. Detailed custom fixtures often have to be created and/or uploaded by the IWD team. That said, the ease of use and specific retail merchandising tools (for example changing the fold on a piece of apparel with the click of a button) generally make up for the lack of control. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 13, 2021 Hi Deanna, your kind words are one of the reasons why we love what we do! We are working towards making the usage easier for clients that want to be more independent; stay tuned for software updates! ML Mathilde L. Field Visual Merchandiser Retail ### "Admin review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 November 25, 2020 Pros I like a lot the easy way to find a picture, to upload documents and survey I think it's really intuitive the way of using it. The tags uses is super nice also. One of the best thing is also the easy way to export pictures in .ppt or .zip. Cons I don't like a lot the application. Stores can't consult their documents on it and the fact that the Chat App isn't connected with the network is painful too. Also, it's a pity that we need to create a bookmark when you want to send a survey. For example, if I need to send a survey to only 3 stores I need to create a dedicated bookmark for this even if it's just for one survey. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 13, 2021 Hello Mathilde, we are happy you find Network easy to use. We will take your feedback into consideration for future updates! VM VERONIQUE M. GRAPHISTE/CHEF DE PROJET Cosmetics ### "LOGICIEL SIMPLE D'UTILISATION, ERGONOMIQUE ET TRES FONCTIONNEL" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 November 24, 2020 Ce logiciel nous permet d'avoir une base de données de nos cassettes produits avec une visualisation simple, rapide et de créer avec aisance de nouveau module 3D. La fonctionnalité RECOMMANDATIONS PLANOS est également assez modulables, sans formation cet outil est très intuitif quand on l'utilise au quotidien, il faut juste avoir une rigueur d'archivages. Pros Produit très simple à utiliser, ergonomie logique et facile. Outil très intuitif car pas plein d'options dans tous les sens. J'ai eu recours 2-3 fois au service support qui a de suite comprit la problématique et trouvé une solution adéquate rapidement, ce qui est important lors de l'achat d'un logiciel de savoir que le support informatique sera de bonne qualité. Cons En 5 ans d'utilisation, je n'ai perdu qu'1 seule fois un planogramme sans pouvoir le récupérer. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 13, 2021 Bonjour Veronique, merci beaucoup d'avoir pris le temps de nous ecrire une review! Nous sommes contents que les logiciels IWD repondent bien a vos besoins merchandising. AM Alison M. FO Global Merchandising Manager Retail ### "IWD rollout Salomon" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 23, 2020 It has been great. A good comprehensive tool but of course not without things we would like to add! Pros I like that you can easily discuss issues with certain contacts in reference to photos. This is what I use the most and that you can upload documents specific to each store. Cons The fact that the app and the network do not sync and the opening page dashboard is not customizable. Reasons for choosing IWD Platform The platform seemed easier to use and further along in development. It has some great overall functions like a map that add value. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 25, 2020 Thank you for taking the time to leave us a review, Alison! FG Faye G. VM Manager Retail ### "IWD Review " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 November 23, 2020 Pros Ease of use and communication to store teams. Cons No link between app and desktop version Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 25, 2020 Thanks for the review, Faye! We appreciate your business. CN Chi N. Trade Marketing Project Manager Luxury Goods & Jewelry ### "first year comment" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 October 30, 2020 the tool has a very strong value proposition, compared to the external competitors (Simplifield/ Yoobix..) in terms of functions, ease of using, price, operational excellence. however, some function in reality should really automate the process for VM manager (as mentioned above) For richemont brands the competition is also with Booster/ POS identity which is developped by the group. the challenge will be to clearly show the advantages of the tool (maximize automation), or else in the near future the chance we have to merge with Booster or replaced by Booster is possible. Pros \- Clear added values & Proposition. - Instance selling points (centralize network, Professionalize the work flow, support the daily taks of VM community, facilitate communication among the community. Cons some functions are nice, but it still not maximizing the automation. example: Post launch review with all installation photos, we can extract all photos of global POS network, but the report will not be categorised by market. we hence still have to do manual work which is not exactly the selling point of the tool : automation, reporting in 1 click. Survey function: possibility to see on global map, sorted by status of survey is not feasible App version: issue in China with VPN/ connection? Reasons for choosing IWD Platform reliable supporting team, good price, instant support, convincing advantages, user friendly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 25, 2020 Hi Chi, thank you for taking the time to write this review and provide us with some feedback! We love hearing from our clients on how we can improve their experience with IWD. AY Artem Y. Regional Director Retail ### "Good software to manage different operational processes in stores" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 27, 2020 We use IWD for all field work of area managers: store visits, regular or full checks, changing animation campaigns, photo-reports. Pros IWD allows to manage all regular monitoring and controlling activities made by area managers via cloud platform including regular store checks, animation campaigns, safety audits etc. Easy way of filling check-list using mobile phone or tablet. Cons Export of completed forms of check-lists is not very user-friendly. Absence of ability to count percentage rate of store visits results. Reasons for choosing IWD Platform It was central recommendation from HQ. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 18, 2020 Hi Artem, Thanks for the review, we appreciate receiving feedback from our users and love hearing that they are enjoying our product! [View all Reviews](https://www.capterra.com/p/196745/IWD-DISPLAY/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.