# Rungway Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Rungway Software - reviews, pricing plans, popular comparisons to other Human Resources products and more. Source: https://www.capterra.com/p/196747/Rungway/reviews --- # Rungway Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Rungway ## What is Rungway? Rungway is a platform that connects leaders with employees at scale and helps them understand emerging issues, prioritise what matters most, and increase the speed of intervention to deliver meaningful change. Rungway offers proactive insights into employee needs, identifying critical issues in real-time for prioritisation and swift action. By facilitating top-down and bottom-up communication, it surfaces hidden challenges, streamlines common themes, and empowers leaders to make informed decisions quickly. Rungway's leader dashboard provides executive teams and boards with real-time workplace sentiment. Capture insights that are otherwise inaccessible and create a positive environment with anonymity and independent moderation. Our expert support extends beyond the legwork of simple moderation by routing enquiries, providing sentiment analysis and advising on handling difficult conversations. ## What is Rungway used for? [Employee Engagement](https://www.capterra.com/employee-engagement-software/)[Survey](https://www.capterra.com/survey-software/)[Employee Communication Tools](https://www.capterra.com/employee-communication-tools-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Rungway?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.rungway.com&name=Rungway) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Rungway 4.9 (11) VS. [4.6 (5,193)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price Contact vendor Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (11) Ease Of Use 4.7 (5,193) Value For Money 4.8 (9) Value For Money 4.5 (4,953) Customer Service 5.0 (11) Customer Service 4.6 (4,969) ## Rungway alternatives [4.3 (3,038)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.6 (97)](https://www.capterra.com/p/169660/Leapsome/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.9 (4,274)](https://www.capterra.com/p/205015/Deel/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (3,425)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Mobile Access 4.2 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Customizable Questions 5.0 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Tailored or customizable questions for more targeted and relevant data collection Reporting/Analytics 4.6 (5) 80.00% of 5 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Surveys & Feedback 4.8 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Gauge satisfaction and receive information for improvement and success Survey Builder 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Create and manage surveys Access Controls/Permissions 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Rungway 80 features Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Continuous profile-based stream of news and activity Generate one-off reports that meet information requirements System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Allow reviewers to provide anonymous feedback to encourage honest conversations Manage the process of evaluating documents or requests submitted for approval A record of all activities within the system, including user access, changes made, etc. Compare key metrics for the business against prominent players in the industry Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Communicate using direct chat or messages within the system Manage contact details and communication with clients Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Customize data fields to support various needs and use cases Tailored or customizable questions for more targeted and relevant data collection Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Analyze survey results via statistical testing or crosstabs directly within the software Import and export data to and from software applications Reminders sent via email Tools to improve and measure employee satisfaction and involvement Track employee schedules, availability, and performance across projects and tasks Process of familiarizing new employees with the company, their position, and responsibilities Online portal where employees can access and track their own information Centralized storage for employee data, records, and performance metrics Acknowledge and reward employees for reaching specific goals and/or for exemplary performance Tracks metrics that provide insight into how a user interacts with any interface or product Track and ensure quality of products in accordance with food and drug administration (FDA) act Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Automates core HR functions such as talent management, employee evaluation and learning management Guidelines set by the International Organization for Standardization Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills Facilitate training materials that help employees grow and progress in their positions Allows managers to praise, recognize skills, and give feedback to their employees Send messages to multiple recipients at the same time Match mentors and mentees through self-matching, admin-led matching, or automatically based on skills, interests and other parameters Access software remotely via mobile devices Access the system via a mobile application Distribute a survey via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Manage and support multiple languages Manage and support multiple locations Identify, track, and respond to negative feedback Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Allows employees to praise one another in a social network-like feed visible to the whole organization Organize and manage the accomplishments and development of employees or performance of applications or systems Reporting on how each user, task or process has advanced since its initiation Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group Survey design technique that directs respondents to different questions based on their previous answers Pre-written repository of questions that can be reused within a course or for assessment or interviews Integration of respondents' answers from previous survey questions into subsequent questions or text Analyze and gain insights into data in real-time Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Limit the number of participants with certain characteristics you want to complete the survey Ensure the answer provided fits set parameters (numerical, positive number, etc.) Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Send individual or bulk text messages at predetermined times Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Allow users to access multiple services after entering their login credentials once Forums and/or tools where employees/ers recognize and showcase peers' achievements to boost workplace culture & community engagement Create and manage surveys Gauge satisfaction and receive information for improvement and success Set up connections to third-party platforms to improve business processes Interact with data visualization elements, such as charts and graphs, to drill down into data Get Advice We can help you find the software with the features you need. Features 4.5 (11) 4.5 Based on 11 reviews ## Pricing Value for money 4.8 (9) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.8 (9) 4.8 Based on 9 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Domo](https://www.capterra.com/p/119119/Domo/)[ Single Sign-On](https://www.capterra.com/p/209022/Single-Sign-On/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (11) 5.0 Based on 11 reviews ## User reviews Overall rating 4.9 Based on 11 reviews Filter by rating 5(10) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MW Mary W. SVP| Culture & People Experience Marketing and Advertising ### "Rungway encourages open two-way dialogue" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 30, 2023 The platform has had a tremendous impact on our ability to encourage open, two-way dialogue with leaders & peers across our network of agencies and groups. Pros The platform has had a tremendous impact on our ability to encourage open, two-way dialogue with leaders & peers across our network of agencies and groups. Cons Looking forward to future enhancements such as hard hyperlinks, the ability to "tag" an individual in a post that they receive a notification they've been tagged. Would also like to see more graphics integrated into the platform such as emojis, memes, pics, etc. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Julie M. People Director Facilities Services ### "Employee Engagement tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 23, 2023 Pros The team at Rungway have partnered with us to implement their employee engagement tool seamlessly into our organisation, dealing with our last minute requests and changes with true professionalism. The insights gained from our employee survey have been invaluable to us. Cons The tool is extremely easy to use, nothing negative to say Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AT Alice T. Head of HR Financial Services ### "Excellent survey system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 20, 2023 Rungway is an excellent platform for us to regularly get feedback from our staff body on a whole range of issues, from the important to the more mundane. It is easy to use and we have high engagement scores with the survey functionality across our staff body. Pros The customer service we get from Rungway is excellent, and over time they have helped us to launch a number of personalised full staff surveys and given us some incredibly insightful analytics. We regularly use the product to launch short pulse surveys, and from an internal communications perspective it is useful to have a platform for people to anonymously talk with us. Cons We don't use all of the core functionality (our teams prefer to be open in their communications rather than anonymous!) It is also hard for us to get a read on how our data compares with comparator organisations. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RH Rachel H. Senior Communications Manager Facilities Services ### "Excellent platform for measuring colleague engagement " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 13, 2023 Excellent. Would highly recommend Pros Easy to use survey- clear and simple for people to follow and was well received by our colleagues. We saw an increase in participation rates this year in survey take up. We haven't yet used the always on function but we have been shown several demos and again looks clear and simple and help us to more regularly pulse our people so that we can unearth problems quicker and find solutions. Rungway team are fabulous! So helpful and accommodating and provided an excellent report on our survey findings. Cons That there isn't anywhere for our colleagues to host their action/ improvement plans from the survey on the platform Reasons for choosing Rungway A better deal and a slicker, more easy to use product Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 18, 2023 Thanks for leaving us such a positive review, Rachel! AR Alan R. D&I Lead Environmental Services ### "Excellent tool for engagement and recognition - its fast become fundamental to our approach" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 12, 2023 Overall experience has been massively positive Pros The ease of use and ability to use in real time, along with the ability to reach large numbers of people quickly. The anon feature gives those a voice who may not otherwise speak up or use such a tool, and it gives us a real "warts and all" view of what people are thinking. The data analytics are excellent and the support from the entire Rungway team is exceptional. Cons There isn't anything specific I would want to be done differently - the system gives us exactly what we need. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 15, 2023 Hi Alan, Thanks so much for leaving us a review and for your kind comments about the team. Veronica O. Global Employee Engagement Manager Marketing and Advertising ### "Great platform to bring people together" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 6, 2023 When we started using Rungway and employees understood its value, it turned out to be a great tool for having better, easier, faster communication with everyone in the organization. Pros We are transitioning, and Rungway has become one of the best ways to cope with change and bring people together, especially with leaders: They are now more accessible to all employees, facilitating communication, transparency, and psychological safety. Cons Sometimes UX is not as intuitive as it should. We are so accustomed to social media that we want to use Rungway as if it were Facebook or Instagram, which of course is not, but navigation is sometimes a bit complicated. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 12, 2023 Hi Verónica, thank you for leaving us a review. It's great to hear Rungway has helped during a period of organisational change. In terms of improving the UX of the platform, this is something we are currently working on so stay tuned! NP Nick P. Reward Director Financial Services ### "Giving employees a direct voice" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 5, 2023 Rungway has been great at enabling a broader section of employees to voice concerns directly or ask questions without fear of embarrassment or fear of being singled out. It's been great for that and well supported by Rungway. It does take time though. You can can get multiple queries / comments a week and providing considered responses does take up resource. Pros It's easy to use and it's well moderated and controlled. We can filter questions and comments and respond privately. It allows for flexible responses according to nature of the comment. It also means a wider range of employees have a direct voive and can ask questions or make points without fear of being singled out. Cons It would be good if questions could be more easily categorised. To be fair we probably can we we don't at present. Sometimes the ability to post anonymously means we get aggressive and personal emails, but we can respond privately to ask they re-phrase before it's posted publicly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 12, 2023 Thanks so much for this helpful review. Our upcoming release has a new categorisation feature which we will make sure you have sight of. HG Hannah G. Employee Communications Specialist Financial Services ### "A great platform to support employee engagement" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 September 5, 2023 The platform supports employee communications by giving insight into what topics are on employees minds and what concerns they have. This allows the team to tailor communications to support these needs and provide additional support to topics that need additional explanations. Pros It provides a safe environment for employees to ask questions and raise concerns. I also allows for timely discussions from all employees within the business.The moderation tool supports sensitive discussions to be held until the business specialist has the correct information/answer to share. Cons I wasn't part of the initial implementation team however I am now responsible for monitoring the discussions. It would be good if some generalist questions can be sent back to the user with an initial response/contact appose to going live on the wall. e.g asking for air con to be turned down. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 12, 2023 Thanks so much for this helpful review. Did you know all questions can be discussed privately with the poster before they appear on the feed? We'll get your customer contact to get in touch and show you how this works. Team Rungway PW Paul W. Employee Relations Manager Environmental Services ### "Excellent product!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 5, 2023 Transformative to our business. It has modernised the way we communicate to align us to societal shift. Pros Anonymous feature encourages employee engagement. Excellent customer support from Rungway team. Cons I find the approval system (after moderation, to the feed) could be improved (I know plans are in place) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 12, 2023 Hi Paul, thanks for taking the time to leave a review. I believe your "approver" feedback has already been sorted! AM Angharad M. Corporate Communications Director Capital Markets ### "Does everyone feel safe to speak up?" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 4, 2023 The team are incredibly engaging and knowledgeable about how the data can help understand what's going on in your business, and why certain sectors might compare or differ. It's useful to benchmark how we we're doing but also internally to see where pockets of the business differ in understanding or culture. A wealth of information that they are incredibly good at pulling insight from with you as a client. Pros I most like the clear focus on data that's useful to understand how different demographics feel. Especially those demographics that feel more compelled to anonymise and potentially therefore, feel less psychological safety. This help build an understanding on where we need to work to improve. Cons I can't think of any right now to be honest. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 12, 2023 Hi Angharad, thanks for leaving such a positive review. HC Harriet C. Group Head of Internal Communications Facilities Services ### "Great, intuitive product that has made engagement more accessible to all " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 31, 2023 Pros The user experience of the portal is excellent, from a very easy log in, to a seamless survey entry. We have received great feedback on how easy the survey was to complete, which i think certainly contributed to us recording our highest response rate to date.Having full access to personalised results has been game changing for us as an organisation. Being able to empower so many leaders with such rich data and meaningful insights has made the action and improvement planning so much easier. I have no doubt this will enable us to reach higher levels of engagement in our future surveys. Cons None that come to mind at the moment, overall we have found Rungway’s product to suit our business needs more than our previous provider. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 12, 2023 Thanks for your generous review, Harriet. We're so glad our data and insights have been able to be a game changer for you. Speak soon. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)