# Casetext Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Casetext the right Legal Research solution for you? Explore 134 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/196820/CARA/reviews --- Casetext 4.7 (134) [View alternatives](https://www.capterra.com/p/196820/CARA/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Casetext Ease of use 4.7 Customer Service 4.7 ## Pros and Cons in Reviews WH William H AttorneyLaw Practice, Self-employedUsed the software for: 1-2 years. “Case citation feature with quoted sections is good.“ June 29, 2023 WH William H AttorneyLaw Practice, Self-employedUsed the software for: 1-2 years. “Casetext refused to make any accommodation. That someone at Casetext could not see to making a very reasonable, very limited exception for a good cause, on a good faith clerical mistake that was reported immediately, was disappointing, to say the least.“ June 29, 2023 JT Julie T ServerEntertainment, 51 - 200 employeesUsed the software for: I used a free trial. “At a great price point, it's a great alternative to other legal research online databases.“ June 9, 2022 Jon M AttorneyLaw Practice, 11 - 50 employeesUsed the software for: 1-2 years. “The company engages in shady business practices.“ December 19, 2023 TP Tim P Associate DirectorPharmaceuticals, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “The flexibility of CARA is my favourite feature, and how straightforward it is to set up to align with each organisation's specific needs.“ November 16, 2021 DT David T PartnerLaw Practice, 2 - 10 employeesUsed the software for: More than 2 years. “Dies not use proper citations for NY state courts and does not allow searches limited to discrete intermediate appellate courts (needed in CA and NY(“ October 26, 2020 DF David F CEOComputer Hardware, Self-employedUsed the software for: More than 2 years. “Probably the most useful feature is the ability to upload a pleading, have it reviewed within seconds and return a list of suggested cases to strengthen the argument.“ November 2, 2020 NT Nona T Retired from local government managementPublic Policy, Self-employedUsed the software for: 1-2 years. “I don't know if it's possible to use the cite check program to show when an opposing counsel just recites the elements of a legal doctrine but does not cite any facts that show it is applicable in a given situation.“ October 26, 2020 ## Showing most helpful reviews Showing 1-25 of 134 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sean F. Attorney Law Practice Used the software for: 6-12 months ### "Excellent legal research tool for a frim of any size. " March 24, 2022 5.0 Legal research and writing. Pros The first thing was the price. I had just started my firm so I needed legal software that I could afford but functional. The search feature and ability to use natural language made it easy for me to find what I was looking for. Cons There are features such as the A.I. search features that are super powerful and great tools. They were just outside of my need and price range. Review Source KC KIMBERLY C. Sr. Paralegal Law Practice Used the software for: 2+ years ### "Excellent Tool" October 26, 2020 5.0 Support is excellent, not that it is needed much. It is feature rich, easy to use and nice layout. Pros Is great tool for drilling down to find cases that are on point. Cons It works really well, nothing I really dislike. If I have to pick something I wish it had a way to allow the user to build folders and save cases/bookmark cases under the folder for easy reference. I also wish you could receive alerts on specific statutes, case, or black letter law items to be notified if a new case is published. Reason for choosing Casetext Easier to use, much more competitive in pricing. Switched from [Lexis](https://www.capterra.com/p/196819/Lexis-Advance/) This is easier, more inexpensive and incredibly easy to access support on those occasions when needed. Review Source TM Thomas M. Legal Assistant Law Practice Used the software for: 1-2 years ### "Good but not great case research tool" October 26, 2020 3.0 Its been a mediocre experience overall. Pros We have access to most (not all) cases in all jurisdictions in the United States without having to pay for add-on jurisdictions like Lexis forces you to do. It is also easier to conduct CALR. Cons Not all cases are available in Casetext. Also, the format of case cites for Texas appellate courts prevents the user from identifying WHICH appellate court is being cited - very frustrating indeed. Reason for choosing Casetext CARA - which we did not find useful at all. Switched from [Lexis](https://www.capterra.com/p/196819/Lexis-Advance/) Cost and easier to use. Casetext promised to buy out our contract in a marketing ploy but they renegged and did not. Review Source GM Greg M. Owner Legal Services Used the software for: 1-2 years ### "The Best Legal Research Tool" October 20, 2020 5.0 The use of Casetext is one of the best desisions I have made and would not hesitate to recomend it to anyone. Pros Easy to use and very reliable. Research results are on the spot. Casetext is my choice for legal research in over 35 years experience in the legal profession. Casetext has so many tools available and makes research very easy. Cons At first, it takes a little getting used to, but Casetext offers instructional webinars and a very good customer service. Once you learn the basics and all that Castext has to offer, using Castext becomes second nature. Reason for choosing Casetext Casetext offered the same results and more at a better price. Switched from [Westlaw Edge](https://www.capterra.com/p/197144/Westlaw-Edge/) Price and Casetext multiple tools and reliability. Review Source PM Patricia M. Attorney Law Practice Used the software for: 2+ years ### "Casetext is Second to None!" October 26, 2020 5.0 I just completed an Appellate Brief and Casetext really made it quick and easy for me to find cases that were on point. I am very pleased with Casetext and I have shared my experience with others, encouraging them to give Casetext a try. Pros Casetext is extremely user-friendly, whenever I need to pull up relevant caselaw, or run a Complaint or Motion through Casetext, I am always pleased with the results. Casetext is very innovative and sensitive to the needs of its customer base. I don't know what I can say to give you more ideas, as it seems you are very creative with your programs and seminars through your own abilities. Thank you for being such a wonderful service provider. Cons No cons coming from here! I cannot think of anything that I do not like about Casetext. Alternatives considered [Lexis](https://www.capterra.com/p/196819/Lexis-Advance/)[VerifyRX](https://www.capterra.com/p/201881/VerifyRx/) Reason for choosing Casetext Same quality for a much more affordable price. Review Source TP Tim P. Associate Director Pharmaceuticals Used the software for: 2+ years ### "Great document management software!" November 16, 2021 5.0 Pros The flexibility of CARA is my favourite feature, and how straightforward it is to set up to align with each organisation's specific needs. I find it very user friendly. The Generis team are also very collaborative with a real "can do" attitude to our business challenges and always come up with innovative solutions and new ways that we could use their tool to help streamline our activities. Cons I would like to see more investment into AI type engines within this tool and the ability to mine information from documents, auto-classify, etc. Alternatives considered [Veeva Vault](https://www.capterra.com/p/173465/Veeva-Vault/) Reason for choosing Casetext More advanced tool and better flexibility to meet our business needs Review Source RD Robin D. Owner Law Practice Used the software for: 1-2 years ### "Perfect for a Small Firm" November 3, 2020 5.0 Pros Casetext is perfect for a small law firm. The content, search functions, and accessibility is incredible, especially for the price. And the CARA function, which allows the user to upload pleadings and briefs to search for relevant authorities is amazing. I am duly impressed and have recommended Casetext to my friends and colleagues. Cons The software could be improved by including more practice guide materials. Switched from [Lexis for Microsoft Office](https://www.capterra.com/p/157351/Lexis-for-Microsoft-Office/) Casetext provides more content at a substantial cost savings. Review Source RD Russell D. Attorney at Law Law Practice Used the software for: 1-2 years ### "Excellent Value for the Money" November 2, 2020 5.0 Pros I like that I can find cases almost as soon as they're reported. Also, I like the brief checking feature. That's been helpful. I find it easy to identify other cases nationwide that would be helpful to my work. Cons I'd like Casetext to have legislative histories and more secondary materials when there isn't case law available. Switched from [Lexis](https://www.capterra.com/p/196819/Lexis-Advance/) It was less expensive, and I could drop cases directly into my case management software (Clio). Review Source DC Dale C. Attorney Law Practice Used the software for: 2+ years ### "Incredible value" November 18, 2020 5.0 Pros First and foremost, I save money on the subscription alone. However, the REAL value is in the time Casetext saves me. I feel like it takes 25-33% of the time I used to spend on Westlaw to find the same or better case law because the search function is superior, and the structure of the results allows me to much more efficiently find what I need. Cons I have no suggestions for improvement. I feel the Casetext team exceeds expectations on continuing to develop the software. Switched from [Westlaw Edge](https://www.capterra.com/p/197144/Westlaw-Edge/) Initially I was attracted by the cost, but I am forever converted due to the excellence of the product. Thank you Review Source JC John C. Attorney Law Practice Used the software for: 6-12 months ### "Finally, affordable legal research!" October 20, 2020 5.0 An overall excellent experience as Casetext is intuitive and I trust the searches are comprehensive. Pros Casetext provides high quality, intuitive legal research capabilities for a truly good value. I'll never go back to the others. Cons I wish there were more secondary sources. Alternatives considered [Lexis](https://www.capterra.com/p/196819/Lexis-Advance/) Reason for choosing Casetext The price and ability to conduct comprehensive research. Switched from [Westlaw Edge](https://www.capterra.com/p/197144/Westlaw-Edge/) Westlaw was far too expensive for my needs. Review Source DM Daniel M. CEO Judiciary Used the software for: 1-2 years ### "A great value in Legal Research" October 27, 2023 5.0 Pros The Cara AI feature and the ease of use on all facets. Cons n/a every feature works as it should and the cost is fair. Reason for choosing Casetext Price and features and the ability to adapt as tech changes. Review Source cG charles G. Attorney Law Practice Used the software for: 1-2 years ### "CaseText Overview" October 20, 2020 5.0 I have been quite pleased with my decision to switch to CaseText, and have no intention to change, although I have been courted by other companies, even recently. Pros First, I must admit that the price was quite attractive, but I was skeptical as to what it might provide. However, I was soon quite pleasantly surprised by the breadth of the information that was available to me, and the relative ease I had to be able to gain access. I found the use of CARA especially useful in instances, and found CaseText overall much more friendly and expedient than either Lexis or West products, both of which I have previously used. I have actually recommended CaseText to several of my colleagues. Cons I really do not have any criticism of the software except there are times I apparently do not phrase things that immediately lead to results, but I attribute that to my lack of knowledge about using the software, not the software itself. I refer to CaseText when I have an issue I need to brief of need a quite citation for, but I do not use it every day. Review Source LF Lydia F. Founder Law Practice Used the software for: 2+ years ### "Casetext helps you save time with your research." October 29, 2020 5.0 Pros I started using Casetext over two years ago. You can easily drag and drop a brief or legal research memo into the platform. I call it the "magic box." Casetext then uses A.I. to help you identify cases that address legal issues in the document. Casetext also recently launched Parallel Search. This feature allows you to write a sentence and then suggests cases law to support that sentence. Both of these features will help you save precious time by quickly identifying the key cases on a topic. It's a wonderful way to double check that you've not missed a case or quickly identify authority that opposing counsel did not cite. Cons I'm a huge fan. I've tried many platforms and this is my favorite one by far. Review Source eM esteban M. owner-attorney Legal Services Used the software for: 2+ years ### "It's slim, fast, easy to use" October 20, 2020 5.0 I love it - I love the cost, I love the product - and, unlike with Westlaw and Lexis, I don't feel like a giant company is taking advantage of my small firm by charging prices it knows I will pay because no good alternatives exist - NOW, of course, an alternative exists, a good one: casetext Pros It's way faster than Westlaw and Lexis in terms of producing results - the time saved is not as crucial as the ability of Casetext to produce results quickly enough for my mind when I'm researching and need an immediate answer to something so I can move to the next thought Cons I wish the data base included more briefs written by other attorneys Reason for choosing Casetext It's a better product Review Source WR William R. Attorney/Managing Member Law Practice Used the software for: 1-2 years ### "A No-Brainer. " October 27, 2020 5.0 I've stopped using its competitors/contemporaries for primary source legal research. It is just a cleaner, more versatile product for such purposes Pros Casetext is quite versatile, is very reasonably priced, is simple to use despite not being a simplistic product, has great tech support, and is constantly being improved. It is everything I (and you should) look for in a legal research tool. Cons The biggest con was that it did not provide state regulatory materials, but that is one of the improvements that has been subsequently added. It would be nice to have secondary sources of research as well, but that would not doubt significantly increase the cost of the product. Review Source CO Cynthia O. Managing partner Law Practice Used the software for: 1-2 years ### "Case text's coverage and ease of use save time and improve results" October 26, 2020 5.0 We use it for legal research. Pros The ease of using casetext and its AI feature produces great research results beyond what my opponents find. What an advantage it provides. Cons That is does not yet cover the federal sentencing guidelines Reason for choosing Casetext The assistance I received when performing searches Review Source KS Kyle S. Attorney Law Practice Used the software for: 1-2 years ### "2 Attorney Law Firm" October 29, 2020 4.0 Overall, casetext has provided a good user experience and is a great resource for the price. Pros I like that I can get federal and case law with a cite checker to make sure it is good law for a relatively cheap price. The search bar works well to bring up accurate results. Cons I do not like that the site has limited case summaries and does not have a feature similar to key cite or headnotes. It also does not have any secondary resources that can sometimes help steer research. However, I understand that those sort of resources come at a price. I think Casetext does a great job at providing what you need to find good, on point case law without unnecessary clutter. Alternatives considered [Westlaw Edge](https://www.capterra.com/p/197144/Westlaw-Edge/)[Lexis](https://www.capterra.com/p/196819/Lexis-Advance/) Reason for choosing Casetext Price. Review Source ARR Abussamaa Rasul R. Student/Gig Worker Civic & Social Organization Used the software for: 1-2 years ### "My experience with CASETEXT " October 20, 2020 5.0 I'm very satisfied and excited for what has yet to come. Pros I like the ease of the formatting and how you can save information with just a click of mouse, and the memory of the system so your research work is never lost. I'm very proud to say that CASETEXT has made me a more successful independent worker with their system. Especially the case parallel sentence description.... Wow.... Cons I wish that a tracing or tracking system was a part of their package as a bundle. Review Source EY Eric Y. Attorney Legal Services Used the software for: 2+ years ### "CARA & Casetext Give Westlaw and Lexis a Run for their Money" April 22, 2021 5.0 Excellent - All things Casetext, including CARA, are amazing! Pros I like that this software as a service is easy to use, intuitive, and I appreciate the company's willingness to constantly improve and add new services for users. Cons Design is a bit too minimal for my tastes. It is mostly white background with dark lettering. I am a fan of dark mode and it would be nice if users could switch up how the program looks or add a feature to make it easier on the eyes. Reason for choosing Casetext I use both, but CARA & Casetext is my go-to for a lot of my research needs that are not included with Lexis. Review Source MP Michael P. Attorney Law Practice Used the software for: 2+ years ### "Great Customer Support and a Solid Evolving Product" October 21, 2020 4.0 Fantastic and getting better. Pros There are features about the interface that I like a lot. I suggested some of them. And that is the point. The Casetext people really pay attention to their customers and have shown a devotion to making the best possible product. So, if you join the Casetext family you are not just subscribing to a product, you are part of a process to make an outstanding research tool. Cons I wish they could develop a way to find cases through a more topical search and provide via AI some editorial assistance. Reason for choosing Casetext I use them both. Review Source CK Caleb K. Assistant General Counsel Defense & Space Used the software for: 6-12 months ### "ease of use" October 20, 2020 5.0 it covers 98% of my legal research and fast. and not having to worry about the cost of each search is amazing - especially for novel (at least to me) areas of law. Pros The improved CFR and Statute search. Also the case database is good. Cons the lack of secondary sources and current cases Switched from [Lexis](https://www.capterra.com/p/196819/Lexis-Advance/) the combination of cost and performance. Review Source MS Mark S. Attorney Law Practice Used the software for: 6-12 months ### "More cost-effective than other platforms, but there are improvements needed." October 29, 2020 4.0 Very good. Pros 1) Cost 2)Ease of use 3) Customer service. It seems as if West (I know, not the name anymore) and Lexis see their corner on the market ending soon and don't put money into product development. Casetext has (a lot) fewer frills, but that's why the price is so much less. Cons 1) Algorithms don't seem as semantic as they should be Review Source eS errol S. Attorney at Law Law Practice Used the software for: 2+ years ### "Ease fo effort" October 29, 2020 5.0 Casetext is excellent to use and is always being updated for ease of usage. Pros I can write my question or case cite and the cites come up - but then you can limit (as I do) the range in dates which is brought up on the cite. Cons the arrangement of wording used to get the correct case (without using a cite) such as "enhancement 12022.5 that are not applicable" the cases may not come up. Review Source AR AJ R. Attorney Law Practice Used the software for: 6-12 months ### "Great product" October 20, 2020 5.0 Pros Super easy to you. I like how it links other cases to certain paragraphs in the opinions. Cons I wish it offered secondary sources, such as treatises. Review Source TW Tina W. Registered Nurse/Master's level Student Hospital & Health Care Used the software for: 1-2 years ### "Complicated Search methods" October 26, 2020 4.0 I find a lot of information but need help narrowing information down. Pros If you know how to use the search methods, this AI format can save A LOT of time and energy. However, I need to take a course just to learn how to use the program. Cons I need to take a course just to learn how to use the program. I would like a PDF on how to use the search engines and variations. I am not using this for work, I am using this for school work and as I am heading into my thesis papers I will need to be able to find case information and help with citing it in my papers. Review Source Similar Products Featured