# Vajro Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Vajro the right App Building solution for you? Explore 14 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/196857/Vajro/reviews

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Vajro

4.6 (14)

[View alternatives](https://www.capterra.com/p/196857/Vajro/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated December 13th, 2025

# Reviews of Vajro

Ease of use

4.9

Customer Service

4.9

## Showing most helpful reviews

Showing 1-14 of 14 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Ali K.  
Owner  
Retail  
Used the software for: 6-12 months

### "Love my app!"

February 3, 2020

5.0

I adore Vajro and their entire team. I have been in love with my app since the very beginning. Any time I've had an issue the team is so quick to answer and help me out.

Pros

I love the ease of use for myself editing the app and for all of my customers.

Cons

I have yet to have any issues nor do I have any complaints.

Review Source

Response from Vajro

February 4, 2020

Thanks Ali Kenon for taking time out to write this review about us! The Vajro team is thrilled to hear such good feedback.

SF

Sarah F.  
Owner  
Apparel & Fashion  
Used the software for: 2+ years

### "Vajro for mobile app for shopify is alright. "

June 19, 2024

4.0

It was great in the beginning but I have considered discontinuing services now that I can no longer integrate with my Facebook group.

Pros

Push notifications to notify people of sales is a great feature.

Cons

Templates are boring. The price has gone up yet our integration with facebook has changed so we pay more for less.

Review Source

KN

Kamal N.  
Business Development Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Excellent Mobile App builder"

December 6, 2022

3.0

Value for money

Pros

Integrates very well with Shopify api's. Simple and easy to use and to launch the app. Great customer support. Has Live streaming feature

Cons

The UI could be better. The scope of custom changes or integrations isn't possible in this app. Report/analytics need to be better

Review Source

MW

Megan W.  
Owner  
Retail  
Used the software for: 6-12 months

### "Totally worth the investment!"

February 17, 2020

5.0

After using a different app service for a year and dealing with major issues, Vajro was recommended to me. I contacted them. They were really fast in getting back to me and answering all of my questions. Once I pulled the trigger and signed up for a trial, they were amazing to work with. The app is gorgeous, customized to my brand, syncs to my Shopify store, so easy to use on my backend and on the customer end. My customers absolutely love it. Anytime an issue comes up, they are quick to tackle it and get it fixed. Highly recommend!!

Pros

It's gorgeous, easy to use, syncs with my shopify store. Customer service is really fast and efficient.

Cons

The initial set up took a few days longer than I had hoped, but I know there were kinks to work out, so I understood. I was just ancy and excited.

Review Source

Response from Vajro

February 18, 2020

Thanks, Megan for your feedback! We are thrilled to hear it.

DT

Darlene T.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "I love this app!"

February 3, 2020

5.0

My overall experience has been awesome!

Pros

This app looks very professional and was easy to set up. I love that my customers can shop my website quickly and see all that I offer. The push notifications are wonderful and I am excited to use the LIVE video function. I am even more excited that I am able to integrate other programs with the app. Looking forward to future developments.

Cons

I'd like to see a detail instruction video or write up for all the different capabilities. I will say if I have had a question, it has been answered quickly by support. Paypal continues to have issues for my customers. It's hit and miss if they can checkout with it. I'd like to see a buy now function added too.

Review Source

Response from Vajro

February 4, 2020

Thanks Darlene Turner for taking time out to write this review about us! The Vajro team is thrilled to hear such good feedback.

DC

David C.  
CEO  
Food & Beverages  
Used the software for: Less than 6 months

### "A lot of potential.. just needs improvements"

February 3, 2020

3.0

I would say my experience is ok with the app. Although I am very frustrated with them for the inability to integrate with the apps they say they integrate with, I do see the potential in this app.

Pros

I love the fact that it has the potential to become one of the best apps on Shopify and capabilities to integrate with so many Shopify apps that I use. The app definitely helps me generate sales and design it how I want. Customer service always responds.

Cons

The integrations they say they have do not work properly. I have lost over $30,000 because of an integration that has not worked for over four months. I have been in correspondence with their tech team almost every day for the last four months trying to fix it. I also do not like the fact that the app has to be updated every time because customers may not know to update the app.

Alternatives considered

[Plobal Apps - Mobile Commerce App](https://www.capterra.com/p/156863/Plobal-Apps-Mobile-Commerce-App/)

Reason for choosing Vajro

App Integrations

Review Source

JC

Jessica C.  
Owner  
Apparel & Fashion  
Used the software for: 1-2 years

### "Amazing App! "

February 3, 2020

5.0

Great!

Pros

I love that it easily works with Shopify’s. The customer service is amazing as well.

Cons

Nothing at the moment. I like all the features.

Reason for choosing Vajro

They seemed the easiest to work with

Review Source

Response from Vajro

February 4, 2020

Thank you Jessica Cecrle for taking time out to write this review about us! The Vajro team is thrilled to hear such good feedback.

AN

Anna N.  
owner  
Retail  
Used the software for: 6-12 months

### "Vajro is great!"

February 3, 2020

5.0

Pros

The ease of set up is great! Very easy to customize and make it look like your existing website/branding.

Cons

That it does not have a wait list feature.

Reason for choosing Vajro

ease of set up and availability for any size store

Review Source

Response from Vajro

February 4, 2020

Thanks Anna Nutt for taking time out to write this review about us! The Vajro team is thrilled to hear such good feedback.

OZ

Omar Z.  
CEO  
Retail  
Used the software for: 6-12 months

### "Price & Apps"

February 27, 2020

4.0

Maximum support as a start from customer supprort, they really helped me out from A to Z even though I was on trail period

Pros

Customer Support, is the best thing about varjo

Cons

the plans the plan i selected has nothing extra than the basic plan but the pro has eveything and its very expensive , and the integrated apps - there should be more apps

Reason for choosing Vajro

Customer Support

Review Source

AR

Amber R.  
Owner  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Easy To Use"

February 3, 2020

5.0

Very good experience

Pros

Easy to use. Great customer service and my customers love it!

Cons

Just initial set up as I am not tech savvy

Review Source

Response from Vajro

February 4, 2020

The Vajro team is thrilled to hear such good feedback! Thank you for taking time out to provide your feedback!

AP

Amy P.  
owner  
Retail  
Used the software for: Less than 6 months

### "So easy to use"

February 3, 2020

5.0

Pros

The soft ware is very easy to use and intuitive.

Cons

I really don't have any negatives regarding vajro.

Review Source

Response from Vajro

February 4, 2020

Thank you Amy Poynter for taking time out to write this review about us! The Vajro team is thrilled to hear such good feedback.

CL

Caitlin L.  
Boutique Owner  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Must Have in a Smart Phone Dominant World"

February 17, 2020

5.0

I have had nothing by positive experienes with the app and the support team.

Pros

Very easy to set up - the support team works non stop to complete your app and is always available for questions and support. Customers love having the ease of shopping through an app rather than trying to navigate a mobile website.

Cons

Only draw back is the need to sync products manually once added to your store if you'd like them to appear immediately - otherwise the software syncs hourly.

Review Source

Response from Vajro

February 18, 2020

Thanks, Caitlin for your feedback!

JE

Jennifer E.  
Owner  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Owner"

February 3, 2020

5.0

Customer service is wonderful

Pros

Access all the time for customers and availability for on the go customers!

Cons

Cost. Wish there was a ramp up for cost!

Review Source

Response from Vajro

February 4, 2020

Thanks Jennifer Earp for taking time out to write this review about us! The Vajro team is thrilled to hear such good feedback.

TW

Titia W.  
CEo  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Bling By Titia Review "

February 3, 2020

5.0

Great!

Pros

User friendly. Very great app. Customer service amazing.

Cons

Takes too long to update the products from website to app.

Reason for choosing Vajro

It had the best customer service

Review Source

Response from Vajro

February 4, 2020

Thank you Titia for reviewing Vajro.

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