# Page 2 | Wageloch Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Wageloch the right Employee Scheduling solution for you? Explore 265 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/196911/WageLoch/reviews --- Wageloch 4.5 (265) [View alternatives](https://www.capterra.com/p/196911/WageLoch/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Wageloch ## Showing most helpful reviews Showing 26-50 of 265 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use EW Emma W. Assistant Manager Hospitality Used the software for: 1-2 years ### "Wageloch Review " November 13, 2025 5.0 Really good, I recommend Wageloch for small to midsized business, double check all the rules are correct to the award you are using. Pros Very easy to use time tracking and HR software, cloud based so can be used anywhere. Support and award setup is really good. Cons Some payroll rules are hard to set up, including different rates for overtime or conversion to TOIL. Alternatives considered [foundU](https://www.capterra.com/p/164402/foundU/)[Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/) Reason for choosing Wageloch Price and recommendation from the users. Review Source Response from Wageloch November 14, 2025 Thank you so much for the kind words and positive review. We are so happy we have been able to help you simplify and manage your workforce needs. If there is anything else e can do - please let me know DM Denise M. Office Manager Construction Used the software for: 2+ years ### "Great Product" February 20, 2024 5.0 Great product. Customer service is fantastic and the product is easy to use for myself as the administrator and also the workers to clock in and out and apply for leave. Uploading directly from timesheet to MYOB is brilliant, saves me so much time. Pros I like how the workers can clock in and out via the finger scanner without having to write down their times in a timesheet log book which can lead to mistakes. I like how it uploads to MYOB payroll so easily. Cons Can't find anything to dislike about Wageloch. Review Source Response from Wageloch January 7, 2025 We loved reading your feedback, Denise! Easy is Wageloch's middle name! JW Jackie W. Quality and Rostering Coordinator Hospital & Health Care Used the software for: 2+ years ### "Wageloch review" February 21, 2024 4.0 Our overall experience has been great. We are loving using the new wageloch set up now (we used to use the legacy look and found it difficult to use the new look at first). Has been great having the staff portal set up and allowing staff access via their app to put in unavailability / annual leave / sick leave, which in turn has helped us with rostering. Pros The ease of rostering across a 24 hour period Being able to monitor all shifts and adjust times with ease Ease of access Cons The history and leave / unavailability takes a long time to load Print set up for the rosters makes our roster about 20 pages long and difficult to see it over a fortnightly period - would be ok if we did weekly rosters but is not convenient and therefore we are needing to produce a paper roster aswell The app is reported to be very sensitive to touch and is difficult to set time off Review Source Response from Wageloch January 7, 2025 Thank you for your review, Jackie! Our technical team has been hard at work improving the responsiveness of Wageloch over the last few months. Hopefully you've noticed a marked improvement! There are some different roster printing options we can explore to see if there's a better solution for you. Don't hesitate to reach our to our Support Team for a closer look! ML Mark L. Pharmacy Manager Retail Used the software for: 2+ years ### "My favourite payroll software" February 21, 2024 4.0 Excellent. We had been using another provider for a while here (as they were free), however "free" wasn't good enough to put up with the pain compared to Wageloch. Pros Easy to use, Accurate. Company is pleasant to deal with, and the software is very cost effective. Cons Web-based platform is sometimes a little laggy. Unless you are maintaining your own staff, can be a pain to have to refer any little staff change to the payroll people maintaining the files. Reason for choosing Wageloch n/a - I went straight back to Wageloch when I could. Switched from [ClockOn](https://www.capterra.com/p/161737/ClockOn/) Ease of use. Clockon was an absolute pain compared to Wageloch. Review Source Response from Wageloch January 7, 2025 Thank you for your review, Mark! We're so happy to hear Wageloch has been relatively pain-free for you. Hopefully you've noticed some further improvements to performance over the last few months, too! AW Andrea W. Operations Assistant Veterinary Used the software for: Less than 6 months ### "Easy to use and fast customer service!" February 21, 2024 5.0 Extremely user friendly and great, fast customer service when there is an issue with Wageloch and the customer service (when needed) is local (Adelaide). Pros It's very easy to use for rostering employees and to see in real time if they have clocked in and out for their shift. The dashboard provides information at a glance, giving information of employee clocked times and who is on leave. It also helps to keep track of employee availability, rostered hours/costings per day and there are prompts to make sure changes aren't an accident, but if there's an error, it can be undone! It's also easy for employees to communicate their availability and checking their rosters. Cons Sometimes it can be slow to load and sometimes it can get stuck in loading and lose changes/new rosters when clicking save. There's no place to comment why an employee was late or left early, if someone else is submitting the finalized time-sheets for pays. It can be difficult to recollect to the payer the reason to why the late or leaving early clock times, and from the employee if pays are done on a fortnightly basis. Review Source Response from Wageloch January 7, 2025 Thank you for your in-depth feedback, Andrea! Our technical team have been hard at work improving Wageloch performance these past few months. Hopefully you've noticed a significant improvement! PPT Panagiotis Pete T. Partner Pharmacist Retail Used the software for: 2+ years ### "Good time sheet management software" February 20, 2024 5.0 Overall it's a great product and most of the time it works well and does what it is supposed to do - there is some back end integration issues sometimes - but that is the bookkeepers problem to sort out - not hours - apparently it integrates with Xero very well so just waiting for our bookkeeper to do that. Pros \- Ability to see availability of staff - Ability to enter sales figures in and calculate efficiency of staff - Ability to show who is on duty in an emergency situation (evacuation) - Ability to see staff leave accrual very quickly Cons \- Windows App is missing some minor functionality compared to the online portal - Online portal can be quite slow during use (regardless of browser or internet connection) - Unavailability function of staff is a lot better to use than the Annual Leave function - Unavailability will show you immediately what staff are not available - annual leave function you have to manually put in the unavailability - double handling - so I don't use it. Reason for choosing Wageloch Heard lots of negative things considering ease of use of the product for admins and normal staff - even though at the moment - with the way our accounting is set up - Wageloch feeds into Clock on which then creates the bank file to send to the bank - but again that is a bookkeeper issue - so it does not affect me in any way. Review Source Response from Wageloch March 22, 2024 Thank you for your feedback, Pete! You may be interested in a recent feature that allows booking leave and unavailability together through Wageloch! Please reach out to our Support Team if you'd like a quick demo. RT Raelene T. Business Manager Hospital & Health Care Used the software for: 2+ years ### "Clunky but effective" March 14, 2023 3.0 We went from a manual system so it saves time and reduces errors. Pros Perfect for a basic rostering/payroll. Rosters are clear to understand and like being able to colour code roles/departments. Clock in/out station assists with monitoring staff hours accurately. Saves time and integrates with MYOB. Cons Online Annual Leave Request section doesn't work (at least for our organisation). Still need to do this process manually. System also runs slowly - always watching the spinning wheel of death every time you save a change or change to another screen/section. Reason for choosing Wageloch I had a very small budget but 40 staff so it was most efficient system v's expense. Review Source Response from Wageloch April 14, 2023 Thank you for sharing your experiences with Wageloch. We love hearing how it saves you time and reduces errors! Our team are happy to take a closer look at your difficulties with leave requests. Please feel free to reach out on (08) 7123 2993, or you can email the details through to helpdesk@wageloch.com.au You can also find in-depth guides to Wageloch's leave tools in our user guides, located at: https://wiki.wageloch.com.au MG Markus G. HR Manager Pharmaceuticals Used the software for: 2+ years ### "Wageloch" March 22, 2023 4.0 Allows me to administer workplace flexibility with close to 30 employees. Pros Easy to use, efficient rostering tool. Streamlines communication with employees about the roster. Cons Administration of leave requests. Clumsy. Review Source Response from Wageloch April 14, 2023 Thank you for your feedback, Markus. We especially like hearing about Wageloch's flexibility and usability! Leave requests are such an important aspect of rostering management and we'd like to ensure Wageloch is providing you the best possible experience. Please reach out to our team to see what improvements can be found for your workflow. We also have a number of excellent User Guides covering our leave tools available for your perusal at https://wiki.wageloch.com.au. KD Kelly D. BAS Agent Bookkeeper Accounting Used the software for: 2+ years ### "WageLoch - Save time & money on Employee Management & Payroll" February 25, 2024 5.0 WageLoch has reduced our processing time, saved clients' time, money & angst with efficiency gains and more accountability of staff management Pros Ease & efficiency of operation, first set up we ever did, saved the client $26,000 in wages. Time creep was reduced enormously with staff having to digitally log in & out to record timesheets. Rostering so much easier with staff able to assign availability, reducing the number of calls you have to make to find replacement staff Cons Reports are great, but take a little mastering, once mastered, excellent. Would love to see award interpretation and full payroll processing & reporting in the future Reason for choosing Wageloch Preferred functionality, ease of use, great support team - can always be relied upon to provide timely support when needed Review Source Response from Wageloch February 7, 2025 Thank you taking the time to provide such thorough feedback, Kelly. Those are enormous, material savings for your client - fantastic news! JS Jo S. Admin Manager Construction Used the software for: 2+ years ### "Best Time Clock System " March 23, 2023 5.0 Our experience with Wageloch is how simple and easy it is to use, and being able to track the hours against all our jobs our staff are working on and being able to cost out these hours to our clients correctly. Pros Im a Manager for a large Company and have used so many other Time Clock systems in the past and haven't found a system that works so well for all our needs. Its simple to use and Imports well into MYOB and now Zero, and the service we receive is fantastic.If we have any issues (which is rare) they are onto it quickly. We have been with Wageloch now for about 5 years.Highly recommend!! Cons There really isn't anything that comes to mind that I don't like at all. Review Source Response from Wageloch June 6, 2023 Thank you for your review, Jo! Our local team is a key element of our success. We're so glad to hear that support has been available and responsive whenever you've needed us. If we can be of further assistance in any way, please don't hesitate to reach out! AS Annie S. Finance Manager Pharmaceuticals Used the software for: 6-12 months ### "Wageloch Review" February 20, 2024 5.0 Really good. The customer service has helped and resolved any questions Pros The customer service is second to none. Being able to talk to a real person quickly makes everything so much easier. The system is user friendly as well. Cons Being able to allocate annual leave at timesheet level would really help and seeing the balances at this level as well Alternatives considered [Deputy](https://www.capterra.com/p/167811/Deputy/) Reason for choosing Wageloch Developed with Guild for the pharmacy industry Review Source Response from Wageloch January 7, 2025 Thank you for your feedback, Annie! You should already see a warning when employee exceeds their accrual balance in a timesheet. Please check in with our Support Team if this isn't working for you and we'll take a closer look! SB Shane B. General Manager Hospitality Used the software for: 2+ years ### "Murray Bridge Club" March 20, 2023 4.0 Basically it has been ok but due to having to check that most staff are getting paid the correct rate I havent found it as convenient as I felt it should be Pros It has made rostering and payroll convenient Cons It is difficult to have different payroll in different department. I dont think it is ideal that if I have to roster someone in the bar, I have to click on bar then the drop down bar list to ensure someone is paid the correct rate. I think that being asked every time about the public holidays when you go into timesheets is simply a waste of time. If I have answered the question remember what I have clicked on and dont ask me again until the following week. I was astounded to see the geo fencing was not accurate until I called. Tio know that I had spent time in readiness to terminate a staff member because the system had been telling me that they were clocking on 10km - 15km away. Since I called to check and this has been rectified, the same staff member is on site every time they clock in. Review Source Response from Wageloch April 24, 2023 Thank you for your detailed response, Shane. It's great to hear that Wageloch has helped improve your rostering and payroll processes! I'm concerned to hear of the difficulties you have experienced. Timesheets shouldn't ask you to confirm public holidays as long as your public holiday list is up to date, and setting correct rates of pay should be a breeze. Please drop a line to our Client Support Team and we will be glad to assist you further with both these queries and with mobile clocking. TT Tina T. Cafe manager Hospitality Used the software for: 2+ years ### "Love Wageloch!" February 21, 2024 5.0 Wagelock have been amazing! They have helped us so much with rostering and pay calculations. Payment errors are now very rare. Once implemented and customised to your business you'll never regret it! Pros Wageloch was quite easy to set up and it made the chore of rostering a lot easier. Calculating total hours worked and the wages total per staff member is now a breeze as Wageloch is paired with MYOB and everything is calculated automatically. Cons I can't really say anything bad about Wageloch. Whenever we encountered a problem in the early stages,the team at Wageloch were very easy to contact and their over the phone support was excellent. Review Source Response from Wageloch January 10, 2025 Thank you for your lovely feedback, Tina! It's fantastic to hear that payment errors are now a thing of the past with Wageloch. Mark L. Pharmacist Proprietor Pharmaceuticals Used the software for: 2+ years ### "Payroll Time Saver" December 17, 2019 5.0 In my opinion, every business should be using WageLoch. It takes away the hassle of keeping a track of who worked and what hours they worked. With the complexity of payroll increasing and the need for transparent compliance with industry awards and government reporting, the time saving afforded by using WageLoch is huge. I used to dread processing payroll when I would have to pore over paper roster sheets and try to verify each workers hours for the fortnight. With just a few clicks now, I can upload all staff shifts to MYOB to create the payroll run with ease. Pros WageLoch is a powerful payroll tool, and along with a myriad of sophisticated features, keeps an accurate track of when staff start and finish shifts. Our store is open seven days per week with several full and part time staff working varying shifts. Keeping an accurate record of these shifts used to be a bit of a headache. The software makes payroll a breeze as it keeps a track of these staff shifts and can be configured to export time, wage, and penalty rates to accounting software (we use MYOB). The software is easy to use and adapt to your individual requirements. The Help-Desk is always just a phone call away if you do have any issues. Cons The software has three distinct and separate modules CONTROL, TIME, and ROSTER. It is sometimes confusing as to which module I will find the required information if I want to access a certain feature or reporting function. It would be ideal if all functionality was combined into a single user interface. Review Source AS Alex S. General Manager Hospitality Used the software for: 2+ years ### "The best Wage system I have used" March 13, 2023 5.0 Love working with WageLoch. I have control of my wages and can manage things remotely if needed. Pros Easy, efficient and effective. Their support is second to none. Other companies could learn a lot from the way the resolve issues and questions quickly and never leave an issue unresolved. Cons sometimes there is a lag when confirming times which slows down the process. Alternatives considered [Deputy](https://www.capterra.com/p/167811/Deputy/) Reason for choosing Wageloch We have multiple properties with staff that are employed by one property but work across all properties. Wageloch was the only one that was able to deal with this situation. Review Source Response from Wageloch May 23, 2023 We love to hear such positive feedback - especially that you feel in control of your wages. That is exactly the feeling we set out to achieve for all of our clients. Thank you, Alex! RB Renton B. Director Arts and Crafts Used the software for: 2+ years ### "Using Wageloch as a SME in Australia" February 21, 2024 5.0 Our favourite part of Wageloch is their amazing support team who are always ready and waiting to help out with any challenges that pop up! Pros We love the Wageloch platform for it's simplicity, without sacrificing functionality. Cons We are a manufacturing business and we have not found it easy to maintain fingerprint recognition on our HUGO device for all staff due to manual labor wearing fingerprints. Switched from [Xero](https://www.capterra.com/p/120109/Xero/) Needed something more functional as our team grew Review Source Response from Wageloch January 10, 2025 Thank you for your glowing feedback, Renton! We're glad to hear Wageloch has been such a positive experience for you and your business. The issue with fingerprint scanning certainly sounds frustrating for you. We have several alternative biometric clocking options which could be a better fit. Please check out our website for the full list! BB Bronwyn B. Practice Manager Medical Practice Used the software for: 1-2 years ### "Easy to use Wageloch" February 21, 2024 4.0 exceptionally good. helpdesk is prompt and supportive. Payday problems are sorted exceptionally fast. Pros Ease of roster - great use of colour, departments, integration with payroll software Cons takes a while to upload refresh pages etc. Reason for choosing Wageloch ease of use, based in South Australia, prompt support, integration with MYOB Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) no roster system, support was overseas, no mobile roster, no clocking in & out Review Source Response from Wageloch April 11, 2024 It's great to hear from you, Bronwyn! We're working on some incremental changes to keep performance nice and snappy. Hopefully you'll see improvements on refresh times going forward! CD Christina D. Manager Leisure, Travel & Tourism Used the software for: 1-2 years ### "Great HR Software" February 21, 2024 5.0 The online clock in/out with GPS allows the management to check the location where the employees clock in/out. This feature is suitable for a small business in transportation because it helps the operational running smooth with minimum supervision. Excellent integration with Xero makes the weekly payroll runs smoothly. Even mostly the system sets up semi automatic, you are still able to edit it manually. Pros User friendly. The mobile access and online clock in/out are the features that our team use daily. Excellent integration with Xero to submit the timesheet. Excellent customer support. Cons Sometime they have a glitch on their system and this is create hassle during the payroll day. Reason for choosing Wageloch Mobile access, GPS tracking for online clock in/out Review Source TL Tania L. Finance & Administration Packaging and Containers Used the software for: 2+ years ### "Automated Payroll Genius" March 14, 2023 5.0 The implementation of Wageloch has been an extremely easy process. From it's analytical reporting to it's real-time clocking on/off, rostering, leave functions and timesheet import makes the entire payroll process very smooth. Pros Wageloch is one of the most common sense, efficient payroll software systems available on the market today. Comprehensive but easy to use, backed by an efficient support team and with minimal up-front costs, it has added major value to our business. Cons I feel that there is nothing really missing from the full functions of the Wageloch system - I believe that you get the complete package and more. Reason for choosing Wageloch Familiar with the product having used in another organisation for 5+ years; extremely easy to navigate around. Review Source Response from Wageloch May 24, 2023 You're the payroll genius, Tania! We're just happy to help facilitate! We're expanding the complete Wageloch package with new HR tools in the very near future. You can sign up to our newsletter to hear more about it: https://www.wageloch.com.au/contact/ DC Deanne C. Office Manager Farming Used the software for: 2+ years ### "MCNE Wageloch Review" March 23, 2023 2.0 Overall can see good benefits with how the system has been set up but there are some features that need to be improved Pros Being able to calculate Overtime for casual employees, Night shift hour times. Cons Finger scanning not working correctly. Location data sometimes giving incorrect locations. Mobile phones with employees being able to clock out and they haven't clocked in. Reason for choosing Wageloch Our General Manager used your product with his other company and recommended that we implement Wageloch but his employees are located in one place. Our employees work on different locations some being remote Review Source Response from Wageloch April 14, 2023 Hi there, Thank you for providing your valuable feedback. We are disappointed to hear your experience has been mixed so far. Our fingerprint scanning technology is tried and tested, and should be a very reliable form of clocking for your staff. We encourage you to call our Client Support Team to address any difficulties you're experiencing. The location data collected when staff utilise mobile clocking is drawn directly from their phone's current GPS coordinates. If you have ongoing issues with the mobile clocking feature, please let us know and we will assist with further troubleshooting. We also launched our new Wageloch User Guides at https://wiki.wageloch.com.au which are an excellent way to explore everything we offer. Please feel free to reach out on (08) 7123 2993 for further assistance with any of these points. Alternatively, you can email us on helpdesk@wageloch.com.au and our team will be happy to respond in detail. Kind regards, Andrew Wageloch Client Support Team AH Andrea H. Business and Administration Manager Pharmaceuticals Used the software for: 2+ years ### "Wageloch Review" February 20, 2024 4.0 It is good but needs improving. Needs options for some business that you can select if you require Pros Everything is in one place. Timesheets, leave, rosters Cons Needs improvements and changes to suit both countries as we are in NZ. Would like to be able to talk and discuss our requirements and suggest improvements. Alternatives considered [MYOB Acumatica](https://www.capterra.com/p/179531/MYOB-Advanced/) Reason for choosing Wageloch MYOB was a better product but the price was expensive. Review Source Response from Wageloch March 1, 2024 I'm sorry to hear you've found Wageloch lacking features. We'd love to see what we can do to improve your experience! Please send an email to helpdesk@wageloch.com.au with more details about what you're missing and we'll take a closer look together. KW Kylie W. Retail managet Pharmaceuticals Used the software for: 2+ years ### "Wageloch easy and practical " February 21, 2024 5.0 From a retail managers perspective I enjoy using Wageloch in the work place and from home where I can check timesheets and update rosters accordingly . Pros Ease and functionality of Wageloch helps maintain accurate logging of staff attendance and rostering Cons Sometimes I find Wageloch to be a little slow in loading Review Source Response from Wageloch January 20, 2025 Thank you for reviewing Wageloch, Kylie! The flexibility to work on rosters and timesheets from any device is one of our favourite features too! We've made some big strides on loading speeds over the last few months. Hopefully you've noticed an improvement on your side! PC Phil C. Manager Supermarkets Used the software for: 2+ years ### "Small Business User" March 13, 2023 5.0 Pros It's easy to use and saves time and mistakes! I use to do the rostering manually and would have a staff member on in 2 places at once. Doesn't happen now! Cons I would love to see the day a staff member asks for a day off (not A/L) greyed out on the roster, so if I need to find a quick replacement for a shift, I know they are not available and I don't waste time ringing them! Review Source Response from Wageloch March 22, 2023 Hi Phil, it's great to hear Wageloch is saving you time and eliminating mistakes. The web app will show you staff unavailability (not just A/L). Our helpdesk can get it set up for you so please reach out when you have some time. PC Patrick C. Managing Director Pharmaceuticals Used the software for: 2+ years ### "Comprehensive system" February 21, 2024 5.0 It is a good end to end tool for managing staff and payroll, providing a good audit trail if needed. Pros It is an easy system providing end to end management of staff and payroll. The roster function makes it easy to see what staff are on when as well as swapping shifts between casual workers when required. The leave management function allows staff to easily apply for leave, which is then copied in to the roster when approved. Cons It can be a bit laggy on occasion, but other than that I have no complaints. Review Source Response from Wageloch January 7, 2025 Thanks Patrick! Our technical team recently released an upgrade which has really sped things up. Hopefully your Wageloch experience is now better than ever, but please reach our to our helpdesk if you're still experiencing any performance difficulties. JB Jim B. Operations Coordinator Hospitality Used the software for: 1-2 years ### "Feedback" March 23, 2023 4.0 Pros Pre submit feature to double check any anomalies prior to submitting to payroll team. Cons When going to roster shifts, it is relatively easy to select the wrong days, by not lining it up horizontally especially with people starting on pm shifts. If this could be improved somewhat would assist.The other would be the difficultly of reading times as they overlap, especially for short breaks e.g. tea break which is around 10 minutes. Reason for choosing Wageloch not applicable as i wasn't employed when this decision was being made. Review Source Response from Wageloch May 12, 2023 Thanks for your review, Jim. Great to hear you're taking advantage of our pre-submit screen. We'd love to hear more about your concerns with readability and shift alignment. If you like, please pop a few examples into an email to helpdesk@wageloch.com.au and we'll see what we can do! 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