# Page 2 | Wageloch Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Wageloch the right Employee Scheduling solution for you? Explore 265 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/196911/WageLoch/reviews

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Wageloch

4.5 (265)

[View alternatives](https://www.capterra.com/p/196911/WageLoch/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Wageloch

## Showing most helpful reviews

Showing 26-50 of 265 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

EW

Emma W.  
Assistant Manager  
Hospitality  
Used the software for: 1-2 years

### "Wageloch Review "

November 13, 2025

5.0

Really good, I recommend Wageloch for small to midsized business, double check all the rules are correct to the award you are using.

Pros

Very easy to use time tracking and HR software, cloud based so can be used anywhere. Support and award setup is really good.

Cons

Some payroll rules are hard to set up, including different rates for overtime or conversion to TOIL.

Alternatives considered

[foundU](https://www.capterra.com/p/164402/foundU/)[Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)

Reason for choosing Wageloch

Price and recommendation from the users.

Review Source

Response from Wageloch

November 14, 2025

Thank you so much for the kind words and positive review. We are so happy we have been able to help you simplify and manage your workforce needs. If there is anything else e can do - please let me know

DM

Denise M.  
Office Manager  
Construction  
Used the software for: 2+ years

### "Great Product"

February 20, 2024

5.0

Great product. Customer service is fantastic and the product is easy to use for myself as the administrator and also the workers to clock in and out and apply for leave. Uploading directly from timesheet to MYOB is brilliant, saves me so much time.

Pros

I like how the workers can clock in and out via the finger scanner without having to write down their times in a timesheet log book which can lead to mistakes. I like how it uploads to MYOB payroll so easily.

Cons

Can't find anything to dislike about Wageloch.

Review Source

Response from Wageloch

January 7, 2025

We loved reading your feedback, Denise! Easy is Wageloch's middle name!

AS

Annie S.  
Finance Manager  
Pharmaceuticals  
Used the software for: 6-12 months

### "Wageloch Review"

February 20, 2024

5.0

Really good. The customer service has helped and resolved any questions

Pros

The customer service is second to none. Being able to talk to a real person quickly makes everything so much easier. The system is user friendly as well.

Cons

Being able to allocate annual leave at timesheet level would really help and seeing the balances at this level as well

Alternatives considered

[Deputy](https://www.capterra.com/p/167811/Deputy/)

Reason for choosing Wageloch

Developed with Guild for the pharmacy industry

Review Source

Response from Wageloch

January 7, 2025

Thank you for your feedback, Annie! You should already see a warning when employee exceeds their accrual balance in a timesheet. Please check in with our Support Team if this isn't working for you and we'll take a closer look!

MJ

Michael J.  
Pharmacy Retail Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great Product"

February 21, 2024

5.0

Pros

Wageloch is simple, easy to use, nice to look at.

Cons

I cannot list anything i don't like about wageloch it is a great system

Review Source

Response from Wageloch

January 10, 2025

Thank you for your glowing review, Michael! It's great to have you on board. Please be in touch if there's anything we can assist with.

JW

Jackie W.  
Quality and Rostering Coordinator  
Hospital & Health Care  
Used the software for: 2+ years

### "Wageloch review"

February 21, 2024

4.0

Our overall experience has been great. We are loving using the new wageloch set up now (we used to use the legacy look and found it difficult to use the new look at first). Has been great having the staff portal set up and allowing staff access via their app to put in unavailability / annual leave / sick leave, which in turn has helped us with rostering.

Pros

The ease of rostering across a 24 hour period Being able to monitor all shifts and adjust times with ease Ease of access

Cons

The history and leave / unavailability takes a long time to load Print set up for the rosters makes our roster about 20 pages long and difficult to see it over a fortnightly period - would be ok if we did weekly rosters but is not convenient and therefore we are needing to produce a paper roster aswell The app is reported to be very sensitive to touch and is difficult to set time off

Review Source

Response from Wageloch

January 7, 2025

Thank you for your review, Jackie! Our technical team has been hard at work improving the responsiveness of Wageloch over the last few months. Hopefully you've noticed a marked improvement! There are some different roster printing options we can explore to see if there's a better solution for you. Don't hesitate to reach our to our Support Team for a closer look!

ML

Mark L.  
Pharmacy Manager  
Retail  
Used the software for: 2+ years

### "My favourite payroll software"

February 21, 2024

4.0

Excellent. We had been using another provider for a while here (as they were free), however "free" wasn't good enough to put up with the pain compared to Wageloch.

Pros

Easy to use, Accurate. Company is pleasant to deal with, and the software is very cost effective.

Cons

Web-based platform is sometimes a little laggy. Unless you are maintaining your own staff, can be a pain to have to refer any little staff change to the payroll people maintaining the files.

Reason for choosing Wageloch

n/a - I went straight back to Wageloch when I could.

Switched from

[ClockOn](https://www.capterra.com/p/161737/ClockOn/)

Ease of use. Clockon was an absolute pain compared to Wageloch.

Review Source

Response from Wageloch

January 7, 2025

Thank you for your review, Mark! We're so happy to hear Wageloch has been relatively pain-free for you. Hopefully you've noticed some further improvements to performance over the last few months, too!

AW

Andrea W.  
Operations Assistant  
Veterinary  
Used the software for: Less than 6 months

### "Easy to use and fast customer service!"

February 21, 2024

5.0

Extremely user friendly and great, fast customer service when there is an issue with Wageloch and the customer service (when needed) is local (Adelaide).

Pros

It's very easy to use for rostering employees and to see in real time if they have clocked in and out for their shift. The dashboard provides information at a glance, giving information of employee clocked times and who is on leave. It also helps to keep track of employee availability, rostered hours/costings per day and there are prompts to make sure changes aren't an accident, but if there's an error, it can be undone! It's also easy for employees to communicate their availability and checking their rosters.

Cons

Sometimes it can be slow to load and sometimes it can get stuck in loading and lose changes/new rosters when clicking save. There's no place to comment why an employee was late or left early, if someone else is submitting the finalized time-sheets for pays. It can be difficult to recollect to the payer the reason to why the late or leaving early clock times, and from the employee if pays are done on a fortnightly basis.

Review Source

Response from Wageloch

January 7, 2025

Thank you for your in-depth feedback, Andrea! Our technical team have been hard at work improving Wageloch performance these past few months. Hopefully you've noticed a significant improvement!

PPT

Panagiotis Pete T.  
Partner Pharmacist  
Retail  
Used the software for: 2+ years

### "Good time sheet management software"

February 20, 2024

5.0

Overall it's a great product and most of the time it works well and does what it is supposed to do - there is some back end integration issues sometimes - but that is the bookkeepers problem to sort out - not hours - apparently it integrates with Xero very well so just waiting for our bookkeeper to do that.

Pros

\- Ability to see availability of staff - Ability to enter sales figures in and calculate efficiency of staff - Ability to show who is on duty in an emergency situation (evacuation) - Ability to see staff leave accrual very quickly

Cons

\- Windows App is missing some minor functionality compared to the online portal - Online portal can be quite slow during use (regardless of browser or internet connection) - Unavailability function of staff is a lot better to use than the Annual Leave function - Unavailability will show you immediately what staff are not available - annual leave function you have to manually put in the unavailability - double handling - so I don't use it.

Reason for choosing Wageloch

Heard lots of negative things considering ease of use of the product for admins and normal staff - even though at the moment - with the way our accounting is set up - Wageloch feeds into Clock on which then creates the bank file to send to the bank - but again that is a bookkeeper issue - so it does not affect me in any way.

Review Source

Response from Wageloch

March 22, 2024

Thank you for your feedback, Pete! You may be interested in a recent feature that allows booking leave and unavailability together through Wageloch! Please reach out to our Support Team if you'd like a quick demo.

RT

Raelene T.  
Business Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Clunky but effective"

March 14, 2023

3.0

We went from a manual system so it saves time and reduces errors.

Pros

Perfect for a basic rostering/payroll. Rosters are clear to understand and like being able to colour code roles/departments. Clock in/out station assists with monitoring staff hours accurately. Saves time and integrates with MYOB.

Cons

Online Annual Leave Request section doesn't work (at least for our organisation). Still need to do this process manually. System also runs slowly - always watching the spinning wheel of death every time you save a change or change to another screen/section.

Reason for choosing Wageloch

I had a very small budget but 40 staff so it was most efficient system v's expense.

Review Source

Response from Wageloch

April 14, 2023

Thank you for sharing your experiences with Wageloch. We love hearing how it saves you time and reduces errors! Our team are happy to take a closer look at your difficulties with leave requests. Please feel free to reach out on (08) 7123 2993, or you can email the details through to helpdesk@wageloch.com.au You can also find in-depth guides to Wageloch's leave tools in our user guides, located at: https://wiki.wageloch.com.au

VF

Vicki F.  
Finance Officer  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Easy Easy Easy"

March 23, 2023

4.0

Wageloch have been Easy to connect with, their online help system where they jump into the program with you and the training provided at the start are all commendable.

Pros

Easy to read timesheet screens, colour coding, rosters and timesheet hour viewed together.Easy set up, Easy customisation, Easy access to HelpEasy Easy EasyWe love it.

Cons

We had some hiccups with customising Wageloch to read our Modern Award - which happens to be one of the most difficult to navigate - Social, Community, Housing and Disability Services Award! We have all different types of employee from Full Time, Part Time and Shift Workers doing shifts rolling past midnight, 24 hour shifts you name it! We perservered with the software and had it interpreting all the rules correctly at each location within 4 payruns.

Reason for choosing Wageloch

The interface was easy to read and understand, the access for employees was flexible with either mobile app or desktop log in, the price was manageable, the training and support were there, they are Australian, and they were flexible enough with their programming to interpret our crazy SCHADS Award.

Review Source

Response from Wageloch

May 12, 2023

Thank you so much for your feedback, Vicki! Modern awards can be very complex, but there's nothing our team can't handle. It means the world to us that we were able to pull everything together in a simple to use package for you. If there's anything further we can do, please be in touch!

KD

Kelly D.  
BAS Agent Bookkeeper  
Accounting  
Used the software for: 2+ years

### "WageLoch - Save time & money on Employee Management & Payroll"

February 25, 2024

5.0

WageLoch has reduced our processing time, saved clients' time, money & angst with efficiency gains and more accountability of staff management

Pros

Ease & efficiency of operation, first set up we ever did, saved the client $26,000 in wages. Time creep was reduced enormously with staff having to digitally log in & out to record timesheets. Rostering so much easier with staff able to assign availability, reducing the number of calls you have to make to find replacement staff

Cons

Reports are great, but take a little mastering, once mastered, excellent. Would love to see award interpretation and full payroll processing & reporting in the future

Reason for choosing Wageloch

Preferred functionality, ease of use, great support team - can always be relied upon to provide timely support when needed

Review Source

Response from Wageloch

February 7, 2025

Thank you taking the time to provide such thorough feedback, Kelly. Those are enormous, material savings for your client - fantastic news!

LC

Leonie C.  
Finance and Administration Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "We love wageloch"

February 21, 2024

5.0

We have loved using wageloch - the customer support is excellent - no question is silly, and every query responded to in a timely manner.

Pros

Wageloch means that we can see at a glance who is rostered AND who is in - 2 very different things. It means that our payroll is reviewed and approved prior to processing - team leaders are responsible for their staff rather than a payroll officer who may not be aware of unapproved absences.

Cons

There is a pretty steep learning curve, however the initial investment is worthwhile

Review Source

Response from Wageloch

January 10, 2025

Thanks for your review, Leonie! One of the strongest elements of Wageloch empowering team leaders with easy rostering and timesheet confirmation. It's great to hear these features have been useful for you!

SB

Shane B.  
General Manager  
Hospitality  
Used the software for: 2+ years

### "Murray Bridge Club"

March 20, 2023

4.0

Basically it has been ok but due to having to check that most staff are getting paid the correct rate I havent found it as convenient as I felt it should be

Pros

It has made rostering and payroll convenient

Cons

It is difficult to have different payroll in different department. I dont think it is ideal that if I have to roster someone in the bar, I have to click on bar then the drop down bar list to ensure someone is paid the correct rate. I think that being asked every time about the public holidays when you go into timesheets is simply a waste of time. If I have answered the question remember what I have clicked on and dont ask me again until the following week. I was astounded to see the geo fencing was not accurate until I called. Tio know that I had spent time in readiness to terminate a staff member because the system had been telling me that they were clocking on 10km - 15km away. Since I called to check and this has been rectified, the same staff member is on site every time they clock in.

Review Source

Response from Wageloch

April 24, 2023

Thank you for your detailed response, Shane. It's great to hear that Wageloch has helped improve your rostering and payroll processes! I'm concerned to hear of the difficulties you have experienced. Timesheets shouldn't ask you to confirm public holidays as long as your public holiday list is up to date, and setting correct rates of pay should be a breeze. Please drop a line to our Client Support Team and we will be glad to assist you further with both these queries and with mobile clocking.

Mark L.  
Pharmacist Proprietor  
Pharmaceuticals  
Used the software for: 2+ years

### "Payroll Time Saver"

December 17, 2019

5.0

In my opinion, every business should be using WageLoch. It takes away the hassle of keeping a track of who worked and what hours they worked. With the complexity of payroll increasing and the need for transparent compliance with industry awards and government reporting, the time saving afforded by using WageLoch is huge. I used to dread processing payroll when I would have to pore over paper roster sheets and try to verify each workers hours for the fortnight. With just a few clicks now, I can upload all staff shifts to MYOB to create the payroll run with ease.

Pros

WageLoch is a powerful payroll tool, and along with a myriad of sophisticated features, keeps an accurate track of when staff start and finish shifts. Our store is open seven days per week with several full and part time staff working varying shifts. Keeping an accurate record of these shifts used to be a bit of a headache. The software makes payroll a breeze as it keeps a track of these staff shifts and can be configured to export time, wage, and penalty rates to accounting software (we use MYOB). The software is easy to use and adapt to your individual requirements. The Help-Desk is always just a phone call away if you do have any issues.

Cons

The software has three distinct and separate modules CONTROL, TIME, and ROSTER. It is sometimes confusing as to which module I will find the required information if I want to access a certain feature or reporting function. It would be ideal if all functionality was combined into a single user interface.

Review Source

AS

Alex S.  
General Manager  
Hospitality  
Used the software for: 2+ years

### "The best Wage system I have used"

March 13, 2023

5.0

Love working with WageLoch. I have control of my wages and can manage things remotely if needed.

Pros

Easy, efficient and effective. Their support is second to none. Other companies could learn a lot from the way the resolve issues and questions quickly and never leave an issue unresolved.

Cons

sometimes there is a lag when confirming times which slows down the process.

Alternatives considered

[Deputy](https://www.capterra.com/p/167811/Deputy/)

Reason for choosing Wageloch

We have multiple properties with staff that are employed by one property but work across all properties. Wageloch was the only one that was able to deal with this situation.

Review Source

Response from Wageloch

May 23, 2023

We love to hear such positive feedback - especially that you feel in control of your wages. That is exactly the feeling we set out to achieve for all of our clients. Thank you, Alex!

RB

Renton B.  
Director  
Arts and Crafts  
Used the software for: 2+ years

### "Using Wageloch as a SME in Australia"

February 21, 2024

5.0

Our favourite part of Wageloch is their amazing support team who are always ready and waiting to help out with any challenges that pop up!

Pros

We love the Wageloch platform for it's simplicity, without sacrificing functionality.

Cons

We are a manufacturing business and we have not found it easy to maintain fingerprint recognition on our HUGO device for all staff due to manual labor wearing fingerprints.

Switched from

[Xero](https://www.capterra.com/p/120109/Xero/)

Needed something more functional as our team grew

Review Source

Response from Wageloch

January 10, 2025

Thank you for your glowing feedback, Renton! We're glad to hear Wageloch has been such a positive experience for you and your business. The issue with fingerprint scanning certainly sounds frustrating for you. We have several alternative biometric clocking options which could be a better fit. Please check out our website for the full list!

BB

Bronwyn B.  
Practice Manager  
Medical Practice  
Used the software for: 1-2 years

### "Easy to use Wageloch"

February 21, 2024

4.0

exceptionally good. helpdesk is prompt and supportive. Payday problems are sorted exceptionally fast.

Pros

Ease of roster - great use of colour, departments, integration with payroll software

Cons

takes a while to upload refresh pages etc.

Reason for choosing Wageloch

ease of use, based in South Australia, prompt support, integration with MYOB

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

no roster system, support was overseas, no mobile roster, no clocking in & out

Review Source

Response from Wageloch

April 11, 2024

It's great to hear from you, Bronwyn! We're working on some incremental changes to keep performance nice and snappy. Hopefully you'll see improvements on refresh times going forward!

CD

Christina D.  
Manager  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "Great HR Software"

February 21, 2024

5.0

The online clock in/out with GPS allows the management to check the location where the employees clock in/out. This feature is suitable for a small business in transportation because it helps the operational running smooth with minimum supervision. Excellent integration with Xero makes the weekly payroll runs smoothly. Even mostly the system sets up semi automatic, you are still able to edit it manually.

Pros

User friendly. The mobile access and online clock in/out are the features that our team use daily. Excellent integration with Xero to submit the timesheet. Excellent customer support.

Cons

Sometime they have a glitch on their system and this is create hassle during the payroll day.

Reason for choosing Wageloch

Mobile access, GPS tracking for online clock in/out

Review Source

TL

Tania L.  
Finance & Administration  
Packaging and Containers  
Used the software for: 2+ years

### "Automated Payroll Genius"

March 14, 2023

5.0

The implementation of Wageloch has been an extremely easy process. From it's analytical reporting to it's real-time clocking on/off, rostering, leave functions and timesheet import makes the entire payroll process very smooth.

Pros

Wageloch is one of the most common sense, efficient payroll software systems available on the market today. Comprehensive but easy to use, backed by an efficient support team and with minimal up-front costs, it has added major value to our business.

Cons

I feel that there is nothing really missing from the full functions of the Wageloch system - I believe that you get the complete package and more.

Reason for choosing Wageloch

Familiar with the product having used in another organisation for 5+ years; extremely easy to navigate around.

Review Source

Response from Wageloch

May 24, 2023

You're the payroll genius, Tania! We're just happy to help facilitate! We're expanding the complete Wageloch package with new HR tools in the very near future. You can sign up to our newsletter to hear more about it: https://www.wageloch.com.au/contact/

DC

Deanne C.  
Office Manager  
Farming  
Used the software for: 2+ years

### "MCNE Wageloch Review"

March 23, 2023

2.0

Overall can see good benefits with how the system has been set up but there are some features that need to be improved

Pros

Being able to calculate Overtime for casual employees, Night shift hour times.

Cons

Finger scanning not working correctly. Location data sometimes giving incorrect locations. Mobile phones with employees being able to clock out and they haven't clocked in.

Reason for choosing Wageloch

Our General Manager used your product with his other company and recommended that we implement Wageloch but his employees are located in one place. Our employees work on different locations some being remote

Review Source

Response from Wageloch

April 14, 2023

Hi there, Thank you for providing your valuable feedback. We are disappointed to hear your experience has been mixed so far. Our fingerprint scanning technology is tried and tested, and should be a very reliable form of clocking for your staff. We encourage you to call our Client Support Team to address any difficulties you're experiencing. The location data collected when staff utilise mobile clocking is drawn directly from their phone's current GPS coordinates. If you have ongoing issues with the mobile clocking feature, please let us know and we will assist with further troubleshooting. We also launched our new Wageloch User Guides at https://wiki.wageloch.com.au which are an excellent way to explore everything we offer. Please feel free to reach out on (08) 7123 2993 for further assistance with any of these points. Alternatively, you can email us on helpdesk@wageloch.com.au and our team will be happy to respond in detail. Kind regards, Andrew Wageloch Client Support Team

AH

Andrea H.  
Business and Administration Manager  
Pharmaceuticals  
Used the software for: 2+ years

### "Wageloch Review"

February 20, 2024

4.0

It is good but needs improving. Needs options for some business that you can select if you require

Pros

Everything is in one place. Timesheets, leave, rosters

Cons

Needs improvements and changes to suit both countries as we are in NZ. Would like to be able to talk and discuss our requirements and suggest improvements.

Alternatives considered

[MYOB Acumatica](https://www.capterra.com/p/179531/MYOB-Advanced/)

Reason for choosing Wageloch

MYOB was a better product but the price was expensive.

Review Source

Response from Wageloch

March 1, 2024

I'm sorry to hear you've found Wageloch lacking features. We'd love to see what we can do to improve your experience! Please send an email to helpdesk@wageloch.com.au with more details about what you're missing and we'll take a closer look together.

KW

Kylie W.  
Retail managet  
Pharmaceuticals  
Used the software for: 2+ years

### "Wageloch easy and practical "

February 21, 2024

5.0

From a retail managers perspective I enjoy using Wageloch in the work place and from home where I can check timesheets and update rosters accordingly .

Pros

Ease and functionality of Wageloch helps maintain accurate logging of staff attendance and rostering

Cons

Sometimes I find Wageloch to be a little slow in loading

Review Source

Response from Wageloch

January 20, 2025

Thank you for reviewing Wageloch, Kylie! The flexibility to work on rosters and timesheets from any device is one of our favourite features too! We've made some big strides on loading speeds over the last few months. Hopefully you've noticed an improvement on your side!

PC

Phil C.  
Manager  
Supermarkets  
Used the software for: 2+ years

### "Small Business User"

March 13, 2023

5.0

Pros

It's easy to use and saves time and mistakes! I use to do the rostering manually and would have a staff member on in 2 places at once. Doesn't happen now!

Cons

I would love to see the day a staff member asks for a day off (not A/L) greyed out on the roster, so if I need to find a quick replacement for a shift, I know they are not available and I don't waste time ringing them!

Review Source

Response from Wageloch

March 22, 2023

Hi Phil, it's great to hear Wageloch is saving you time and eliminating mistakes. The web app will show you staff unavailability (not just A/L). Our helpdesk can get it set up for you so please reach out when you have some time.

PC

Patrick C.  
Managing Director  
Pharmaceuticals  
Used the software for: 2+ years

### "Comprehensive system"

February 21, 2024

5.0

It is a good end to end tool for managing staff and payroll, providing a good audit trail if needed.

Pros

It is an easy system providing end to end management of staff and payroll. The roster function makes it easy to see what staff are on when as well as swapping shifts between casual workers when required. The leave management function allows staff to easily apply for leave, which is then copied in to the roster when approved.

Cons

It can be a bit laggy on occasion, but other than that I have no complaints.

Review Source

Response from Wageloch

January 7, 2025

Thanks Patrick! Our technical team recently released an upgrade which has really sped things up. Hopefully your Wageloch experience is now better than ever, but please reach our to our helpdesk if you're still experiencing any performance difficulties.

JB

Jim B.  
Operations Coordinator  
Hospitality  
Used the software for: 1-2 years

### "Feedback"

March 23, 2023

4.0

Pros

Pre submit feature to double check any anomalies prior to submitting to payroll team.

Cons

When going to roster shifts, it is relatively easy to select the wrong days, by not lining it up horizontally especially with people starting on pm shifts. If this could be improved somewhat would assist.The other would be the difficultly of reading times as they overlap, especially for short breaks e.g. tea break which is around 10 minutes.

Reason for choosing Wageloch

not applicable as i wasn't employed when this decision was being made.

Review Source

Response from Wageloch

May 12, 2023

Thanks for your review, Jim. Great to hear you're taking advantage of our pre-submit screen. We'd love to hear more about your concerns with readability and shift alignment. If you like, please pop a few examples into an email to helpdesk@wageloch.com.au and we'll see what we can do!

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