# Page 3 | Wageloch Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Wageloch the right Employee Scheduling solution for you? Explore 265 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/196911/WageLoch/reviews

---

Wageloch

4.5 (265)

[View alternatives](https://www.capterra.com/p/196911/WageLoch/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 3 - Reviews of Wageloch

## Showing most helpful reviews

Showing 51-75 of 265 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AH

Annmarie H.  
Owner, Accounts  
Construction  
Used the software for: 2+ years

### "Awesome system, Awesome support"

March 13, 2023

5.0

We have had a positive experience from start to finish, from the implementation to the daily use. Support staff are extremely responsive and helpful.

Pros

The roster section and clock in and out functions are by far the best features of Wageloch. They have made my life so much easier organising the crews and completing wages each Monday.

Cons

It would be great to have a way to resend links to staff that promise me they haven't received the email link, or changed their email address.

Review Source

Response from Wageloch

May 23, 2023

Thank you for the kind words, Annmarie. Our Support team will love hearing how happy you've been with their work! You should be able to send a password reset email for employees via portal.wageloch.com.au - let us know how that goes and if we can assist further on that front.

RG

Rosie G.  
Finance IT/Manager  
Wholesale  
Used the software for: 2+ years

### "Finance IT/Manager"

March 23, 2023

4.0

Really good. Staff support are very helpful and friendly. The application is relatively easy to understand and use. Some of the reports are not what I'm after, but generally the basic ones are adequate on a fortnightly basis.

Pros

The ease of use and visual presentation of the data.

Cons

Works really well, just internet speed for the pages to update.

Reason for choosing Wageloch

Looked easy to use. Recommended by another customer who could show how it worked.

Review Source

Response from Wageloch

April 14, 2023

Thank you for your feedback, Rosie! We're so glad to hear about your positive experiences with both the Wageloch software and our support team. We'd love you to send an email to helpdesk@wageloch.com.au detailing what kind of report you're looking for and we will see what we can rustle up!

KH

Kerrie H.  
Bookkeeper  
Hospitality  
Used the software for: 1-2 years

### "Best system change for our business"

March 15, 2023

5.0

Manual time reporting and onboarding is dead!I have gained hours of time each week to apply to other tasks

Pros

Integration with ReckonLess errors than manual systems and more time accountability on staffCustomer service is exceptional

Cons

Looking forward to a little more tweaking of the HR aspects of the software - but no real complaints

Reason for choosing Wageloch

Features and customer service

Review Source

Response from Wageloch

May 24, 2023

Thank you for your feedback, Kerrie! Manual timesheets and onboarding are a thing of the past! You'll also be glad to hear that our Wageloch HR suite is very close to release and I'm sure it will provide the tweaks you're looking for. Sign up to our newsletter here to be all set for launch: https://www.wageloch.com.au/contact/

kW

karen W.  
Operations Manager  
Education Management  
Used the software for: 2+ years

### "Childcare - Usage"

March 14, 2023

4.0

Its pretty good. I currently have 4 centres that use the product. I have only struggled with one-centre learning use.

Pros

Easy to roster staff, Easy for staff to access information

Cons

Some features: It would be great to be able to save sick certificates and qualifications against names.

Reason for choosing Wageloch

Recommendation

Review Source

Response from Wageloch

May 12, 2023

We really appreciate your feedback, Karen! You will be glad to hear we have a full suite of HR features launching in the very near future, including document storage. You can sign up to our new features newsletter via our website for all the latest news and updates: https://www.wageloch.com.au/contact/

JM

Joanne M.  
Accounts Manager  
Packaging and Containers  
Used the software for: 6-12 months

### "Nupak - Wageloch "

March 20, 2023

5.0

Excellent assistance through the whole process. Can not fault

Pros

The ease of using the program. We trialled other programs which we felt were very clunky and difficult for staff to use.

Cons

It would be of benefit to supply all customers with a handbook on how to use different features in the program

Alternatives considered

[Deputy](https://www.capterra.com/p/167811/Deputy/)[Tanda](https://www.capterra.com/p/143817/Tanda/)

Reason for choosing Wageloch

Ease of using the program

Review Source

Response from Wageloch

May 25, 2023

It's lovely to hear such positive feedback. Thank you for your review, Joanne! You will be glad to hear User Guides covering all aspects of Wageloch are now available online. You can check them out by clicking on the question mark icon in Wageloch, or by following this link: https://wiki.wageloch.com.au

AB

Anita B.  
Administration  
Construction  
Used the software for: 2+ years

### "Electrical Contractors"

February 21, 2024

5.0

Would recommend to anyone wanting to use and electronic mobile clock in and out system that allows GPS tracking

Pros

The facility that allows staff to clock in and out on the road - avoiding returning to base at all times.

Cons

sometimes setting up can be tricky, but the helpline is always available or they call you back quickly.

Review Source

Response from Wageloch

January 7, 2025

It's lovely to hear from you Anita! It's great to hear Wageloch mobile clocking has been so handy for your business. Please don't hesitate to reach out if we can offer any further assistance!

ES

Emma S.  
Accounts Manager  
Printing  
Used the software for: 2+ years

### "Wagelock has saved us so much time!"

February 21, 2024

5.0

I have been in contact with\[sensitive content hidden\] in the customer service department multiple times while re-setting up wageloch and they have been amazingly helpful and patient.

Pros

I really love being able to alter employees timesheets based on what they have and have no worked. Seeing it at a glance for all employees also helped greatly.

Cons

It is expensive but I think its worth it. It can be a bit tricky to learn but the customer support team are amazing.

Reason for choosing Wageloch

We had wageloch implemented already just not used to the best of the software's ability. It also seemed to track everyone's shifts a lot better.

Review Source

Response from Wageloch

April 11, 2024

It's so lovely to hear your feedback, Emma! I'm glad you've had such positive experiences with our Support Team. Please let me know if we can assist further in any way.

DS

Debra S.  
Payroll Manager  
Construction  
Used the software for: 6-12 months

### "Wageloch streamlines "

March 27, 2023

5.0

Processing payroll is much more efficient and accurate. Also, clocking other contractors enables a more transparent cross-check to the invoices they submit.

Pros

Training and support staff are exemplary is responding and assisting when required. Easy to learn to navigate. Reports are well displayed. Customization refines it to our needs.

Cons

A couple of clunky functions when needing to adjust timesheets.

Review Source

Response from Wageloch

May 25, 2023

Thank you for your review, Debra. Our team will be thrilled to hear your positive feedback. We'd love to see if we can smooth out those clunky moments with your timesheets. Please drop us a line to helpdesk@wageloch.com.au and we'll take a look!

MF

Michelle F.  
Bookkeeper  
Pharmaceuticals  
Used the software for: 2+ years

### "User friendly "

February 21, 2024

5.0

Pros

Wageloch is easy for all to use from employees to management. Adding new categories or staff is easy and the helpdesk are wonderful and very helpful. Wageloch work very well with importing/exporting to/ from MYOB and never had any issues

Cons

We have been using for many years and I have not found anything negative with the program or the company

Review Source

Response from Wageloch

January 10, 2025

Thank you for the lovely review, Michelle! We are so proud of our helpdesk team; feedback like this is why!

MJ

Mel J.  
Assistant Director  
Education Management  
Used the software for: 1-2 years

### "Wageloch - makes rostering easy! "

February 20, 2024

4.0

Great service; I love how easy it is to communicate and be talked through the steps when needed.

Pros

Being able to set up templates to save time with rostering. Easy to track leave etc.

Cons

The fingerprint scanner sometimes doesn't work

Reason for choosing Wageloch

Cost was better and the service seemed better

Review Source

Response from Wageloch

March 22, 2024

The easier the better, Mel! There are some basic troubleshooting steps we can assist you with to make sure your fingerprint scanner is operating effectively. Please reach out to our Support Team and we can work through some checks together!

DM

David M.  
CEO  
Education Management  
Used the software for: 1-2 years

### "MHP review"

March 27, 2023

5.0

Excellent, if there ever was anything I needed there was real person to talk to and get the issue resolved immediately everytime!

Pros

The Way the team assisted us to set up and then the ease of use made this product one I would highly recommend.

Cons

I was using it and did not realise it could already manage some things I was doing manually, once I knew it was easy to have Wageloch manage these thigs for me!

Reason for choosing Wageloch

It is Local, it is simple to understand and use and it is cheap!

Review Source

Response from Wageloch

May 25, 2023

Thanks, David! We're glad you had such a positive experience with the initial setup of Wageloch, and even happier to hear you've continued to find ways to automate and simplify! Check out our User Guides for more inspiration here: https://wiki.wageloch.com.au/

NW

Nick W.  
Pharmacist  
Hospital & Health Care  
Used the software for: 2+ years

### "What a fantastic product!"

February 20, 2024

5.0

Pros

Rostering and Timesheets made easy. Wageloch has taken all the hassle out of our admin.

Cons

Adjusting Clock on clock off times to coincide with rostered hours for timesheets, before pay runs can be be a chore. It would be nice if Wageloch only flagged timesheets that significantly differed from the hours work (eg autocorrect someone who was late or early by 5 minutes)

Review Source

Response from Wageloch

March 22, 2024

The less hassle the better, Nick! We have a few tricks up our sleeve to speed up the timesheet confirmation process. Please feel free to reach out to our Support Team and we can explore your options!

SB

Shylie B.  
Owner  
Hospital & Health Care  
Used the software for: 2+ years

### "Wageloch review"

December 3, 2019

4.0

Wageloch are excellent to work with. They are very responsive and have made numerous changes to the software over the years at my request - for example I kept deleting my rosters accidentally and so they moved the delete button further away from the other buttons! I think with a bit of modernising of the platform it would be as good as any other provider can offer.

Pros

It is fairly easy to use. We have recently been able to introduce visibility for staff leave status which is a huge plus.

Cons

It needs to be updated to be more modern. The reporting modules are very clunky so we basically don't use them. It is frustrating that you constantly have to jump in and out of programs to make changes, for example when in View Calculations you can't make changes to a timesheet, you have back out to Confirm Hours, open up that day, find the staff member etc and then go back to View Calculations. It would be good to be able to Confirm Hours by staff member. It would also be good if the template roster automatically updated the staff annual leave template. The staff requesting annual leave doesn't work very well from a rostering point of view, particularly for part days so we don't use that functionality.

Reason for choosing Wageloch

Because the people are excellent and because I know the platform and just use the bits I need.

Review Source

AC

Amanda C.  
COO  
Retail  
Used the software for: 2+ years

### "Staff scheduling made easy!"

March 26, 2023

4.0

WageLoch provides an easy-to-use Time and Attendance and Rostering platform. The more recent additions of an On Boarding package, as well as Dash Board reports, makes it a valuable tool in managing the wages.

Pros

Very easy to use and implement time and attendances and employee rostering system that integrates well with backend payroll systems such as XERO.

Cons

The software can be slow to use at times.

Review Source

Response from Wageloch

May 12, 2023

Thank you for your kind words, Amanda! We're especially glad to hear you're enjoying the benefits of our Staff Onboarding tools. Please let us know if we can assist further with any of Wageloch's growing feature list.

SM

Stephen M.  
Pharmacist in Charge  
Pharmaceuticals  
Used the software for: 2+ years

### "Love Wageloch"

February 21, 2024

5.0

Simplicity it key, great product very easy to use and never need to contact their support!

Pros

We moved from another system to Wageloch, I love its simplicity.

Cons

Don't use the mobile app features at all

Review Source

Response from Wageloch

March 22, 2024

Thanks, Stephen! Our happiest clients are often the ones we don't hear from too often, but please don't hesitate to reach out if there's anything we can do to assist.

lC

lisa C.  
Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Very simple to use very quick to commit"

February 22, 2024

5.0

I like how you can now access the program anywhere, not just tied to the computer that has it installed as a program (accessible via browser)

Pros

easy to use desktop system; i can easily see staff accruals, log in time, roster

Cons

I am still not able to use effectively on my phone

Review Source

Response from Wageloch

February 7, 2025

Thanks Lisa! We've had really positive responses to the web version of Wageloch since it came online a few years back. I'm glad to hear it's been a successful transition for you too!

DH

Darren H.  
Pharmacist  
Retail  
Used the software for: 2+ years

### "Make Paying Wages a Breeze"

February 21, 2024

5.0

Pros

The ease of updating timesheets with multiple staff clocking in/out. The ability to amend rosters easily has to be the best feature.

Cons

Can get tricky when your staff do not have enough personal leave and the system warns you at every step. Best to have an acknowledge button as to not show this popup screen all the time.

Review Source

Response from Wageloch

January 10, 2025

Thanks for your feedback, Darren! We're glad to hear Wageloch's easy-peasy roster edits are making your workday simpler. Please reach out to the helpdesk if accrual balance warnings are still giving you trouble. The team will be happy to take a look!

KW

Kelly W.  
Executive Business Support  
Design  
Used the software for: 2+ years

### "Wageloch Review"

February 21, 2024

4.0

Very good, easy to use and interfaces with our payroll system

Pros

User Friendly, helpdesk support, timesheet management, interface with Payroll

Cons

A few hiccups when originally set up, however these were resolved

Review Source

Response from Wageloch

January 7, 2025

Thank you for your feedback, Kelly! We're glad to hear those initial hiccups were ironed out. Please don't hesitate to reach out if there's anything further we can assist you with!

CW

Christine W.  
Payroll Manager  
Pharmaceuticals  
Used the software for: 2+ years

### "Wageloch review"

February 21, 2024

4.0

Over the years it has been very easy to use once the managers have been informed how to use it to there best advantage

Pros

The ease of use. How it is easy to train the staff to use it.

Cons

With the new system the managers can add in new employees without having them submit their information.

Review Source

Response from Wageloch

January 10, 2025

Thank you for your review, Christine! We have settings that can limit the Onboarding tool for use only at Payroll level. Please get in touch with our Support Team if you think this might solve any issues you were experiencing.

SS

Shabih S.  
FINANCE OFFICER  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Best Payroll Software"

March 23, 2023

5.0

I have very good experience with wageloch and its team. \[sensitive content hidden\] and other are always there to help us.

Pros

I would say. it is the best software for payroll and Hr.very well integrated and easily talk to MYOB.we are very happy with it.

Cons

It does not calculate annual leave laoding ( Sat and Sun, Penalize one) . If, it does.It would be awesome

Review Source

Response from Wageloch

June 6, 2023

Thank you for your lovely review, Shabih! Wageloch has several possible solutions for Leave Loading. Please send details of your requirements through to helpdesk@wageloch.com.au and our team will work on a solution to match!

MF

Mario F.  
Pharmacist  
Pharmaceuticals  
Used the software for: 2+ years

### "Review for Wageloch"

February 21, 2024

4.0

Good, Overall I’m pleased with product and support

Pros

Functionality, ease to use. Allows changes easily

Cons

So slow, very frustrating. When making changes and saving.

Review Source

Response from Wageloch

January 10, 2025

Thank you for your review, Mario! Our dev team have been hard at work on performance improvements over the last few months. Hopefully you've noticed a marked improvement! Please reach out to our Support Team if you're still finding it slow-going and we can take a closer look.

WT

Wendy T.  
Administration Manager  
Retail  
Used the software for: 2+ years

### "Wageloch review"

March 23, 2023

5.0

Easy to see our staff costings per day/week and where we need to adjust staffing levels.Wageloch staff are always helpful when needed.

Pros

Rostering is very easy to use, clocking on/off process very easy to monitor. Easy integration with payroll system. Support/help desk is always very efficient

Cons

Rarely have any issues and when we do they are easily sorted.

Reason for choosing Wageloch

Ease of use

Review Source

Response from Wageloch

June 6, 2023

We're so glad you found us, Wendy! If there's anything we do, please don't hesitate to reach out.

KF

Kate F.  
Practice Manager  
Medical Practice  
Used the software for: 6-12 months

### "WageLoch makes tings streamlined and save hours of time"

February 20, 2024

5.0

Both staff and management enjoy using wageloch. Its easy to use and save hours with rosters and time sheets.

Pros

Pay week is a breeze with wageloch. Once you have finalised the timesheets its all just uploads to reckon.

Cons

Face recognition can at times be finiky to pick up staff.

Review Source

Response from Wageloch

March 22, 2024

Thank you for your feedback, Kate! There's nothing we like more than hearing about Wageloch giving hours of your life back. Please reach out If that facial recognition scanning gives you too much trouble and we can discuss some troubleshooting steps to try.

CW

Cheryl W.  
Director  
Education Management  
Used the software for: 2+ years

### "Staff Management "

March 27, 2023

5.0

Using Wageloch has made our staff rostering seamless. The support team at wageloch are always very helpful.

Pros

Wageloch allows me to roster staff both annually and on a day to day basis when staff are on Annual leave or ring in sick. It also enables me to generate Timesheets to be sent to payroll

Cons

Wageloch provides all the features we need to use as we have an external payroll company so we do not use the submit to payroll feature

Review Source

Response from Wageloch

June 6, 2023

Thank you for your review, Cheryl. Seamless rostering is a Wageloch specialty!

VA

VIJAY A.  
Owner  
Pharmaceuticals  
Used the software for: 2+ years

### "Happy Customer!"

February 21, 2024

5.0

Happy with my experience. The most user-friendly system I have used yet.

Pros

Ease of use, integration with smart phones, live monitoring.

Cons

Creating and transmitting of rosters to staff could be made easier

Review Source

Response from Wageloch

April 11, 2024

Thank you for your feedback, Vijay. We love hearing about Wageloch's approachability and usability! We'd love to hear any particular feedback about roster creation you have. Feel free to send an email through to our Support Team and we will take a look!

Similar Products

Featured