# Page 4 | Wageloch Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Wageloch the right Employee Scheduling solution for you? Explore 265 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/196911/WageLoch/reviews

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Wageloch

4.5 (265)

[View alternatives](https://www.capterra.com/p/196911/WageLoch/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 4 - Reviews of Wageloch

## Showing most helpful reviews

Showing 76-100 of 265 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RW

Rhonda W.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Wagelock Revies"

February 21, 2024

4.0

Over all experience with the program is ok

Pros

I like the visual look of it lets you see the shifts

Cons

The time it takes to load onto screen is way too long

Switched from

[Microkeeper](https://www.capterra.com/p/176357/Microkeeper/)

Better Industrial Relations control control

Review Source

Response from Wageloch

April 11, 2024

Thank you for your feedback, Rhonda! Our team are working on incremental improvements to software performance. Hopefully you'll feel these coming to fruition over coming months.

JG

Jemms G.  
2IC Retail Manager  
Pharmaceuticals  
Used the software for: 2+ years

### "WacgLoch Review "

March 19, 2023

5.0

Pros

It is very easy to use and learn, Makes scheduling a lot easier because you can use templets

Cons

You cant minimize it when no one is clocked in

Review Source

Response from Wageloch

May 25, 2023

I love our templates tools too, Jemms! They make scheduling a breeze, and they're so easy to update. It sounds like your Time Kiosk is behaving a little strangely if it won't let you minimise the program. Please give our team a call on (08) 7123 2993 and we'll take a closer look!

DC

Daniel C.  
Owner  
Hospitality  
Used the software for: 2+ years

### "Wageloch helps me know my business"

February 20, 2024

4.0

Pros

I like that I know expected labor cost, rostering and mobile app functionaility.

Cons

I believe WL could have more features and for the to implement feedback I have provided them with several times but am yet to see.

Review Source

Response from Wageloch

March 1, 2024

Thank you for your thoughtful feedback, Daniel! Our technical team are always looking for ways to improve the Wageloch experience. We definitely appreciate any feedback you've already provided. Hopefully you'll see those ideas brought to fruition in the near future. If you'd like to discuss any further particulars , please don't hesitate to reach out to our Support Team.

KS

Keita S.  
Nominated supervisor  
Education Management  
Used the software for: 2+ years

### "Amazing product "

March 14, 2023

5.0

This product helped with ensuring all staff correctly clock in out , no misuse of work hours .

Pros

Correct input of times, easy to use, always have help when we call for any issues

Cons

There is nothing we do not like about this product , it has made my job easier .

Review Source

Response from Wageloch

May 24, 2023

Thank you for your lovely feedback, Keita. I'm so glad we've been able to make your job easier by ensuring staff hours are recorded accurately. Please reach out if there's anything further we can assist you with!

ML

Michelle L.  
director  
Education Management  
Used the software for: 2+ years

### "feedback"

March 22, 2023

5.0

Pros

copying of rosters and seeing what hours staff at at work

Cons

doesnt include the award rates for the sector which we have to manually have to enter

Review Source

Response from Wageloch

May 25, 2023

Thank you for review, Michelle! It sounds like you may be interested in Wageloch's Pay Levels tool, which make it easy to update base rates for multiple staff at once. You can read more about this feature in our online User Guides, or feel free to call our Client Support Team for assistance setting this up: https://wiki.wageloch.com.au/index.php?title=Pay\_Levels

MB

Michael B.  
Owner  
Pharmaceuticals  
Used the software for: 1-2 years

### "Wageloch Review"

March 19, 2023

4.0

Wageloch has increased our efficiency.

Pros

The Rostering Component is fantastic and it is great to have visibility of when team members clock on and off.

Cons

Although the employee availability feature has its positives I found that there was a huge increase in staff unavailability when this feature was switched on compared to our manual process.

Review Source

Response from Wageloch

April 24, 2023

Thank you for your feedback Michael! It's great to hear how Wageloch's rostering tools are making your life easier. If you can think of any changes to make the Unavailability features more effective for your business, then please let us know and we can pass your feedback on to our developers for further review.

TS

Tony S.  
Employer  
Education Management  
Used the software for: 1-2 years

### "Wageloch Review"

February 22, 2024

5.0

very positive as I have been using it since 2016 for pharmacy and childcare industry

Pros

IT has simplified Rostering, Timesheets, onboarding staff and keeping all files electronically. I have definitely saved a lot of paper. Policies and procedures are very easily signed by staff

Cons

Not able to to separate the financials from the administrative role

Reason for choosing Wageloch

previous experience from pharmacy industry

Review Source

Response from Wageloch

February 7, 2025

Thank you for your feedback, Tony! We have some admin finances tricks we can share. Please get in touch with our Support Team and we can run through it with you!

CE

Chris E.  
Accounts Officer  
Printing  
Used the software for: 2+ years

### "Wageloch Payroll System"

February 20, 2024

5.0

Pros

Integration with MYOB Customer support Ease of use / navigation Leave/Unavailability function and Calendar

Cons

Customized reports may need more effort to get them right.

Review Source

Response from Wageloch

March 22, 2024

Thank you for your feedback, Chris! Please let us know your particular pain points with customised reports and the team can investigate any available avenues for improvement.

HJ

Harinder J.  
Accountant  
Building Materials  
Used the software for: 2+ years

### "cost and time saving, easy to use, good customer service"

March 13, 2023

5.0

cost and time saving

Pros

easy to use, easy to integrate with our accounting package

Cons

if you upload a file twice accidentally then you have to remove records' time clock in manually.

Alternatives considered

[Timesheets.com](https://www.capterra.com/p/132754/Timesheets-com/)

Review Source

Response from Wageloch

May 23, 2023

Thank you for the lovely review, Harinder! Please let us know some more details about removing timesheet data manually and we can investigate to see if there's an easier way!

BM

Bev M.  
Practice Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Wageloch "

December 9, 2019

5.0

No questions about hours worked at all - all recorded on clock which is great! Payroll can be prepared in about half the time it took previously and leave accruals all available easily to aid in granting leave etc. The reporting is great, giving feedback constantly with staff budgeting .

Pros

Using WageLoch has helped to streamline our payroll processes. It is easy to use and the reporting features are so helpful to roster efficiently and cost effectively. No more unexpected leave being taken - employees can easily apply for leave on the phone app and see if it has been approved or declined. I especially like the leave calendar so that I can see at a glance the overall staffing situation. Tracking overtime and attendance times etc. is so easy with WageLoch, together with publishing rosters to employees. Has transformed the time taken to prepare payroll.

Cons

The only negative is that I can't see a month's roster on one page to give an overall view of who is available and what I have rostered.

Review Source

HP

Hayley P.  
Retail Manager  
Pharmaceuticals  
Used the software for: 2+ years

### "Easy to use"

February 21, 2024

5.0

Pros

It is easy to use and everything is colour coded so it makes it easy to look at over all

Cons

I don't think that there is anything that i dont like.

Review Source

Response from Wageloch

January 7, 2025

Thank you for your lovely review, Hayley! The Colours menu might be my favourite too!

CF

Cecilia F.  
Team Leader  
Education Management  
Used the software for: 2+ years

### "My review"

March 24, 2023

4.0

Pros

It is easy to use. I also like the support over the phone from wageloch people; the last time I spoke with a man who was very patient and supported me in resolving the issues I was experiencing at the time

Cons

I would like to see in the calculations section an option to alter/update the timesheet

Review Source

Response from Wageloch

April 14, 2023

Thank you for sharing your positive experience with our Client Support Team, Cecelia; I know they will be delighted to hear it! You may be interested in trying our "Edit by Staff Member" feature to make quick and easy edits to timesheet data. Our team would love to walk you through this to see if it can speed up your workflow. You can also find more tips and tricks in our User Guide, available at https://wiki.wageloch.com.au

RR

Renato R.  
Proprietor  
Pharmaceuticals  
Used the software for: 2+ years

### "Pharmacy Wageloch Review"

March 27, 2023

5.0

Good also need to have face recognition

Pros

Ease of use and reporting and link to Xero

Cons

If it could maintain Long Service Leave

Reason for choosing Wageloch

Was first to market

Review Source

Response from Wageloch

May 25, 2023

It's great to hear from you Renato! Thank you for your feedback. Wageloch is expanding its features all the time and there may already be a solution for your long service needs. Feel free to have a chat with our Client Support Team to check out the options.

RR

Rebecca R.  
Retail Manager  
Pharmaceuticals  
Used the software for: 2+ years

### "Great Program!"

March 20, 2023

5.0

Pros

Easy to use program. Features are easy to navigate.

Cons

Would like to see the rostering component easier to use.

Review Source

Response from Wageloch

May 25, 2023

Thank you for sharing your positive experience with Wageloch, Rebecca! There are lots of tips and tricks for our rostering tools available in our online User Guides here: https://wiki.wageloch.com.au. You can also give us a call and we'll walk through it together!

KM

Kylie M.  
Retail Manager  
Retail  
Used the software for: 2+ years

### "Great Product"

March 26, 2023

5.0

Over the years I have been us8ng Wageloch I have found for it to be an amazing product for rostering, team management etc

Pros

It's easy to use rostering product and has mobile access which make rostering coverage easy for me

Cons

Nothing. I love everything about this program.

Review Source

Response from Wageloch

May 25, 2023

We love hearing about such positive experiences with Wageloch. Thank you for sharing, Kylie!

GT

Gary T.  
Pharmacist  
Pharmaceuticals  
Used the software for: 2+ years

### "Wageloch ease of use"

March 20, 2023

4.0

Pros

Send roster to all team members via email once published

Cons

Can't add/delete staff members in roster easily.

Review Source

Response from Wageloch

April 24, 2023

It's great to hear from you, Gary! There are some excellent tips and tricks for rapid rostering available here in our User Guides: https://wiki.wageloch.com.au - take a look and please let us know if you have any questions.

DV

Dijana V.  
Retail Manager  
Pharmaceuticals  
Used the software for: 2+ years

### "review"

March 13, 2023

5.0

Happy with it

Pros

Easy access for staff members, easy to use

Cons

The newer web version is a little bit slow when adjusting rosters

Review Source

Response from Wageloch

March 17, 2023

Thanks for your review Dijana. It's great to hear you are happy with Wageloch. We are constantly working on improving the speed of the system and create a great experience for all our clients to enjoy.

IC

Irene C.  
owner  
Pharmaceuticals  
Used the software for: 2+ years

### "Wageloch Product is excellent!"

February 21, 2024

5.0

Excellent experience overall. I have been using Wageloch for years.

Pros

It is very easy to use! It helps with budgeting, creating new roster templates and then easy to export to our accounting software. The best feature though - is Wageloch customer service. They are always very helpful and will answer your calls in a very timely manner!

Cons

Sometimes I can't work out a problem by navigating the portal, but then customer service is always able to help.

Review Source

Response from Wageloch

January 10, 2025

Our favourite feedback to receive hearing about our wonderful Support Team. Thanks, Irene!

AE

Anne E.  
Company Secretary  
Pharmaceuticals  
Used the software for: 2+ years

### "Wageloch Review"

March 19, 2023

5.0

Staff time records are recorded accurately

Pros

Very easy to use and submits direct to MYOB

Cons

Would like to be able to keep a record of personal leave taken without a sick certificate

Review Source

Response from Wageloch

May 25, 2023

Thank you for your review, Anne. We have exciting new HR tools just on the horizon which will help you keep track of certificates and other employee documents. You can sign up to our newsletter to find out more about the launch of Wageloch HR here: https://www.wageloch.com.au/contact/

yC

yolanda C.  
Manager  
Pharmaceuticals  
Used the software for: 1-2 years

### "Amazing software"

February 21, 2024

5.0

Pros

Scheduling is easy and the interface is good

Cons

adding new user and there is not wage disclose

Review Source

Response from Wageloch

January 7, 2025

Thank you so much, Yolanda! We think you're amazing too! It sounds like you might be interested in some of the customised onboarding tools found in our Wageloch HR suite. Check out our website to find out more: https://wageloch.com.au/solutions/hr/

CH

Carmel H.  
Pharmacy Assistant / Retail Manager  
Pharmaceuticals  
Used the software for: 6-12 months

### "Time Rostering Made Easy"

March 21, 2023

5.0

We can see very easily with WageLoch if our Daily Sales and Cost of Wages are in Balance, it is a real benefit to be able to know as it helps when preparing rosters.

Pros

I love how easy it is to use and to write a Roster. Its also ideal to organize Public Holidays and Rates

Cons

It does integrate with our POS System - however at times reloading the Daily Sales does not always work

Review Source

Response from Wageloch

May 25, 2023

Thank you for your feedback, Carmel! We're always happy to hear about the real benefits Wageloch provides to clients. It's troubling to hear daily sales aren't always working as smoothly as they should, however. Pop the details in an email to helpdesk@wageloch.com.au and our team will take a closer look!

AS

Aymie S.  
Payroll Officer  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Good All Rounder"

February 20, 2024

4.0

Pros

Good for rostering, easy for employees to use.

Cons

Unable to add special charge out rates to roles without getting Wageloch to do it for you.

Reason for choosing Wageloch

Accessability to Help desk, price and ease of use

Review Source

Response from Wageloch

March 22, 2024

We're glad to hear you've had a well-rounded experience with Wageloch so far, Aymie! Please don't hesitate to reach out if we can assist further with any rate or role queries.

SY

Sally Y.  
Retail Manager  
Pharmaceuticals  
Used the software for: 2+ years

### "Wageloch review"

March 19, 2023

4.0

Pros

Product east to use. Help desk on hand to assist with any issues

Cons

At this point in time there aren't any issue to submit

Review Source

Response from Wageloch

April 24, 2023

Thank you for the lovely words, Sally! It's great to hear you find our Client Support Team reliable and accessible. Please let us us know if there's anything we can assist with!

HE

Heather E.  
Assistant Business Manager  
Education Management  
Used the software for: 1-2 years

### "Going Digital"

December 3, 2019

5.0

From the first time I used Wageloch, the helpdesk was amazing to deal - they assisted in so much more than just their product. Their product specialist are all knowledgable and if they do not know how to assist then they always look further into my problem. They return calls when they say they do. So if you are in the middle of a pay run and contact the helpdesk, they remote into your computer and assist where need be. Thank you for making my life so much easier what was an 8-hour process can be now be completed in 2 hours tops

Pros

I used to receive clock in cards and then have to calculate all the hours on the card into an excel spreadsheet. Then that was sent to each manager for approval and finally returned to payroll. I would have employees not record hours on a clock card and sometimes receive manual sheets weeks after the fact. Unaccrued wages leading to cash forecast issues. So my major PRO is time-saving

Cons

It is really hard for me to find a con on the Wageloch product itself, it is more to do with the actual internet connectivity, if the connection is down then we have not allowed an alternative option to record their hours.

Review Source

MN

Madonna N.  
Retail manager  
Pharmaceuticals  
Used the software for: 2+ years

### "Retail manager"

March 14, 2023

5.0

Happy

Pros

It’s very easy to use and everything is a click of a button away

Cons

There is Nothing I don’t like. It’s easy to use

Review Source

Response from Wageloch

May 24, 2023

Thank you for your review, Madonna! Our developers have worked hard to make using Wageloch a breeze and it's wonderful to hear about it paying off!

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