# Page 6 | Wageloch Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Wageloch the right Employee Scheduling solution for you? Explore 265 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/196911/WageLoch/reviews

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Wageloch

4.5 (265)

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Last updated March 13th, 2026

# Page 6 - Reviews of Wageloch

## Showing most helpful reviews

Showing 126-150 of 265 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MS

Masha S.  
HR Manager  
Pharmaceuticals  
Used the software for: 2+ years

### "Wonderful Wageloch "

March 14, 2023

4.0

Fantastic Great support always available

Pros

It keeps the rostering and wages in check

Cons

The leave schedule. I’d like to see all of the staff requests on a monthly calendar

Review Source

Response from Wageloch

May 12, 2023

Thank you for the kind words, Masha. Our support team loved hearing your feedback! You can view all booked leave via the Calendar tab of the Leave tool - and even export the calendar to Outlook! Please let us know if you have any questions about these features and we'll be happy to take a closer look with you.

LC

LUKE C.  
OWNER  
Pharmaceuticals  
Used the software for: 2+ years

### "STAR DISCOUNT CHEMIST NORTH WARD"

December 17, 2019

5.0

IM A PHARMACY OWNER WHO HAS USED WAGELOCH IN CONJUNCTION WITH PHARMACY GUILD PAYROLL FOR A COUPLE OF YEARS. THIS PROCESS HAS MADE WAGE SUBMISSIONS A BREEZE AND SAVED ME A COUPLE OF HOURS WORK EACH FORTNIGHT. I'VE ALSO BEEN ABLE TO STREAMLINE ROSTERING THROUGH USING THE ROSTER COSTING FEATURES, SAVING WAGE $ AND IMPROVING BUSINESS PROFITABILITY.

Pros

EASE OF USE, SIMPLE TO TRACK CLOCK IN/CLOCK OFF FOR STAFF AND EASY TO MANAGE PAY SUBMISSIONS AS A RESULT OF THIS. SIMPLE PROCESS HAS ALLOWED EASY DELEGATION TO OTHER STAFF. ABILITY TO COST TEMPLATE ROSTERS IS ALSO A VERY HELPFUL FEATURE

Cons

UPDATE HAS MADE WAGE SUBMISSION A LITTLE MORE TIME CONSUMING DUE TO CHANGE IN FORMAT (OLD STYLE WAGELOCH WAS MORE SIMPLE IMO)

Review Source

TF

Tracy F.  
Retail Manager  
Pharmaceuticals  
Used the software for: 2+ years

### "Wage loch "

December 3, 2019

5.0

Wages can be costed effectively and accurately . This helps to keep our costings under out set budgets. Makes managing wage cost easy. By copying rosters from the template it makes creating rosters quick. Simple to use and read.

Pros

The software is easy to use. It has everything you need to cost your rosters and simple to understand. It is also a very good template to train others in. Having the availability for team members to look at their rosters & apply for leave on their phones is a bonus. template are easy to create & copy . This makes my job so time efficient.

Cons

Sometimes it takes a little time to open up.

Review Source

SD

Scott D.  
Director  
Veterinary  
Used the software for: Less than 6 months

### "Use in the dog grooming industry"

March 19, 2023

5.0

I am finding it easier to track employee movements through the mobile app. Employees are finding it easier to let me no days they are unavailable

Pros

The ability to do rosters and do daily checks on time sheets produce reports to allocate super etc. Customer service is awesome.

Cons

I would like to be able to integrate it into my accounting system (which is underway). I would like it to calculate how much super to pay based on the employees base rate. I would also like to be able to integrate the roster into my Kitomba POS software to prevent double handling.

Review Source

Response from Wageloch

May 25, 2023

Thanks for your review, Scott! It's great to hear that our team are working on integration with your accounting system. If there's anything further we can assist with, just let us know!

VD

Veronika D.  
Bookkeeper  
Accounting  
Used the software for: 2+ years

### "Love Wageloch"

March 14, 2023

5.0

I use, recommend and implement Wageloch into businesses. The product is easy to use, and the support provided by Wageloch is amazing.

Pros

Ease of use and support being readily available

Cons

There is really nothing that I dislike or like least about Wageloch.

Reason for choosing Wageloch

Easy of use, price and customer service

Review Source

Response from Wageloch

May 23, 2023

Thanks for your feedback, Veronika. We love that you love Wageloch! Please let us know if we can ever be of assistance.

NA

Nicholas A.  
Practice Manager  
Medical Practice  
Used the software for: 2+ years

### "Ease of use- adaptability"

December 3, 2019

5.0

Experience with wageloch has been great- supportive help centre. I recommend it all the time. Told everyone at RANZCO how great it was

Pros

The software allows you to easily adapt it to your own unique needs. It allows you to alter the roster on a daily basis if needed and update everyone instantly which is very important as we have 5 sites. All with different staffing requirements.

Cons

Least is the need to log in and out to update a change. Often doing updates when you try to log in.

Reason for choosing Wageloch

Enabled the different options for clocking in and the instant updates to staff where they were required. Also like the budgeting/ report features

Review Source

kR

karen R.  
pharmacist in charge  
Pharmaceuticals  
Used the software for: 1-2 years

### "wagelock review"

March 22, 2023

5.0

my part is only prioviding the pay information but it works well for that and doesn't take long

Pros

it is easy to enter staff hours and holidays etc once shown and then to see all the hours worked on 1 page

Cons

I don't know if it is my computer system but sometimes using the mouse clicks and puts in hours etc in the wrong place but this is easily fixed

Review Source

Response from Wageloch

June 6, 2023

Thank you for your review, Karen! It sounds like Wageloch has helped simplify your time and attendance needs. If we can assist further in any way, please don't hesitate to reach out! For more tips and tricks, you can also check out our new online User Guides: https://wiki.wageloch.com.au

GV

Grace V.  
Senior Perations Manger  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Good"

March 20, 2023

4.0

The rostering system was quiet difficult

Pros

Support Services. Roster reflection when completed

Cons

Reflecting leave for employees. When rostering using the time swipe bar it very time consuming . Would be so much easy if were able to enter times only eg 8.30 to 4.30.

Review Source

Response from Wageloch

April 14, 2023

It's great to hear your feedback, Grace! Wageloch features some rostering tools (like our Grid View) that we think could speed up your rostering workflow. Please contact our Client Support Team at your convenience and one of our staff will be happy to review them with you to see which ones are a good fit. You can reach us on (08) 7123 2993 or by emailing helpdesk@wageloch.com.au.

AV

ANAND V.  
Pharmacist Owner  
Pharmaceuticals  
Used the software for: 2+ years

### "Wageloch Time Management "

February 21, 2024

5.0

Fantastic best product on the market currently

Pros

It is a very user-friendly system and helps me manage my staffing costs, Budgets and KPIs

Cons

There is no fault with the system in how it works as it satisfies every functionality needed to run a business efficiently

Review Source

Response from Wageloch

April 11, 2024

Your feedback is music to our ears, Anand. Thanks for reaching out!

TG

Tanya G.  
Store Manager  
Hospitality  
Used the software for: 2+ years

### "Wageloch Review"

February 21, 2024

5.0

Pros

Easy to use Functional and easy to see COE

Cons

Happy with all aspects. Nothing I would change

Review Source

Response from Wageloch

April 11, 2024

Thank you for your feedback, Tanya. It's great to have you on board!

RC

Robyn C.  
CEO  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great timesaver"

December 2, 2019

5.0

Up front, implementing Wageloch saved our organisation over $50k per annum due to reduced staffing requirements to managing rostering and payroll. It has made rostering super easy and provides a daily snapshot of staffing costs which is critical in managing expenditure. The Support Desk is very easy to deal with, responding to issues promptly which when you are dealing with staff wages is really important. Another cricital factor for us is having a system that can change with our organisation's changing needs proactively - Wageloch does this very well.

Pros

Easy to use; Great for managing staff leave; Clarity around daily shift costs.

Cons

Sign on for staff can be a little glitchy - especially the fingerprint scan component

Review Source

AK

Amanda K.  
Systems Analyst  
Hospital & Health Care  
Used the software for: 1-2 years

### "Well supported local SA system"

December 17, 2019

5.0

I have found WageLoch to be a well supported time and attendance software that is constantly evolving based on feedback from us.

Pros

The system is easy to use for employees clocking in and out each day. It allows for multiple ways of doing this e.g. mobile or computer clock ins. The processing of the timesheets is done accurately and informs you if there are any errors in the file load. Support is local and they are always extremely helpful and understanding, even if you ask the same thing multiple times.

Cons

Future dated leave does not save based on the template roster. I am aware that the generated roster will impact if has been loaded but in most cases for future dated leave this won't have happened and this generally means that leave can potentially be paid incorrectly.

Review Source

kY

kavitha Y.  
QA manager  
Food Production  
Used the software for: 6-12 months

### " Wageloch - Review"

March 19, 2023

4.0

Pros

Easy to use. customer support is good, very helpful team.

Cons

When entering pin code, requires the user to enter twice. Once should be sufficient.

Review Source

Response from Wageloch

April 14, 2023

Thank you for your feedback, Kavitha. We're so glad to hear your positive experiences with our team! Once should certainly be enough when entering pin codes! We'd love to investigate this for you. Please call (08) 7123 2993 at your convenience and we'll take a closer look.

RS

Ruth S.  
Administration Assistant  
Pharmaceuticals  
Used the software for: 6-12 months

### "Excellent Customer Service."

March 28, 2023

4.0

Pros

Your support people are fantastically patient and understanding. I feel like ringing each time I do the wages just for a boost to my confidence.

Cons

It is still to new for me to comment, but I am becoming more and more familiar and find it is not so daunting.

Reason for choosing Wageloch

It was in place when I took over the position.

Review Source

Response from Wageloch

April 14, 2023

Thank you for your kind words, Ruth. It's lovely to hear how positive your experiences with our support team have been! We recently launched our new User Guides available at https://wiki.wageloch.com.au. It features lots of step-by-step walkthroughs to help Wageloch feel less daunting, but we're more than happy to have a chat any time you feel like a boost!

AB

Abhilash B.  
Manager  
Retail  
Used the software for: 1-2 years

### "Fairly ok to use"

February 21, 2024

4.0

Not bad, don't have to think about moving to other provider

Pros

Ease of use, you canlook into clock in/out and availability.

Cons

No info about industry awards, data management can do bit better

Review Source

Response from Wageloch

January 7, 2025

Thank you for your considerate feedback, Abhilash! We're always looking at new ways to improve our software - including data management! If you have any ideas for us on this front, please don't hesitate to drop us a line!

AK

Amy K.  
Pharmacist  
Pharmaceuticals  
Used the software for: 2+ years

### "Makes Rostering and Wages a Breeze!"

February 20, 2024

5.0

Pros

I love that it is integrated with Xero and easy to publish rosters.

Cons

The mapping can be a little confusing but customer service is always easy to get onto and very helpful.

Review Source

Response from Wageloch

March 22, 2024

Easy and breezy, Amy! Thank you so much for sharing your feedback with our team!

MH

Marisa H.  
Manager  
Hospitality  
Used the software for: 6-12 months

### "Feedback"

December 10, 2019

3.0

Have contacted to solve majority of issues above, the scan now we enter staff pin. Ive had someone look into the freezing, but cant seem to get that one sorted. It takes awhile to load so not sure if it needs a system update or not. Everyone is helpful when we do contact i just think the system has a few teething issues.

Pros

Pros easy to use and navigate. Helpful to have block out periods as well during busy periods so staff don't all request time off.

Cons

Freezes quite regularly when trying to complete a roster If someone has requested LWOP for only half a day and i add them onto roster for the half they can work, it completely wipes them out and they are visible on roster. When i confirm requests for time off, it doesn't load it into my system, have had this happen a few times. Staff having issues with clock on/off finger print scan.. i now have a few entering in a digit pin. The finger print scan is clean and nobody uses it incorrectly.

Review Source

CB

Chrissy B.  
Payroll Officer  
Supermarkets  
Used the software for: 6-12 months

### "WageLoch in my World"

December 3, 2019

4.0

Generally fine, this is my first position using payroll software for so many employees, so while I have nothing to compare it to, Wageloch software is integral to the organisation and management of daily rostering and sign on records it seems to do this well.

Pros

I love the note pad section on each page; colour-coded shifts make for clear visual distinctions; the divisions of time / pay period / general sections are logical and clear.

Cons

Sometimes feels a little clunky - having to step in and out of 'roster' or 'timesheet' function to make alterations that best reflect the staff events of the day; The Reports section could be clearer and more intuitive; I'm still getting around the public holiday/time off in lieu structures (but perhaps this is as there is less opportunity to practice and repeat); I wonder if a more robust fingerprint touch pad would ever be developed we consistently have issues with fingerprints not reading.

Review Source

MR

Madi R.  
Manager  
Retail  
Used the software for: 6-12 months

### "Really Happy with wageloch"

February 21, 2024

5.0

Pros

Has made doing wages and rosters faster and easier.

Cons

Can get a little annoying when trying to adjust the timesheets moving the timings slightly

Review Source

Response from Wageloch

April 11, 2024

Thanks for your feedback, Madi. We have a few neat tricks that could make adjusting timesheet timings a little easier. Feel free to reach out to our Support Team and we'll see if any are a good fit!

LH

Lesley H.  
General Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "? Not sure what this means"

December 9, 2019

4.0

Trying to get the app to work on my phone. No one has come back to me after emailing to reset password x 2 times.

Pros

When the roster is updated or changed you cannot go any further until you republish so staff affected get the change instantly. Automatically adds up hours and costs. Great that staff have roster on their phones and computer. Its easy to use. Report function good.

Cons

When in Timesheets and finalising, it would be good to have the same function as when in Roster where you can choose, Roster by Employee. It would be Timesheet by Employee and you could have a look and alter it in this one screen, you have to keep going back to each day and you get everyone else in that departments swipe times.

Reason for choosing Wageloch

Changed via a recommendation.

Review Source

KM

Kimberley M.  
Administration Manager  
Warehousing  
Used the software for: Less than 6 months

### "Improving staff roster and timesheet processing"

February 20, 2024

5.0

Pros

"One stop shop" for all information that can be easily updated/amended as required.

Cons

Changing the timesheet hours to match hours worked can be a bit time consuming.

Review Source

Response from Wageloch

March 1, 2024

Thank you for your great feedback, Kimberley. We're glad to hear Wageloch has all the features you were looking for. We have a few handy tips to speed up the timesheet finalisation process. Feel free to send an email to helpdesk@wageloch.com.au and we'll share our best tricks!

MB

Maricar B.  
Owner  
Hospitality  
Used the software for: 2+ years

### "Zoie Cafe use of Wageloch"

March 20, 2023

5.0

Very good so far

Pros

great customer service. everyone is always responsive and very helpful

Cons

the unavailability meaning confuses some of the team members

Review Source

Response from Wageloch

May 26, 2023

Thank you so much for your review, Maricar. If we can assist further with Wageloch's availability tools, please let us know!

CS

Christine S.  
Payroll Officer  
Broadcast Media  
Used the software for: 1-2 years

### "A Great Supportive Product"

March 14, 2023

5.0

Having used many time and attendance products, this one might be my favorite.

Pros

The functionality of this system is a great tool to assist in payroll processing. The rostering is great along with its award interpretation.The helpdesk is punctual and extremely focussed on client care.

Cons

Not much to dislike - all programs have their faults however this time and attendance program compares to the best

Review Source

Response from Wageloch

May 24, 2023

Thank you for your review, Christine! I will pass your feedback on to our helpdesk team; they will love hearing about their client focus showing through.

GA

Georgina A.  
Pharmacist  
Pharmaceuticals  
Used the software for: 2+ years

### "Time saving and easy to use !"

March 19, 2023

5.0

Pros

Easy to use, visually appealing. Makes my life easier

Cons

I like everything about it, cant fault anything

Review Source

Response from Wageloch

May 26, 2023

It's lovely to hear your feedback, Georgina. We're so pleased Wageloch has made your life easier! Check out our more online User Guides for more time saving tips and tricks here: https://wiki.wageloch.com.au

FJM

Fady Joseph M.  
Managing partner  
Pharmaceuticals  
Used the software for: 2+ years

### "Review"

March 13, 2023

5.0

Okay

Pros

Cloud, user friendly, good support, updated

Cons

Reports are some time hard to navigate through

Review Source

Response from Wageloch

May 23, 2023

Thank you for your feedback, Fady. We're so pleased that you find Wageloch easy to use. Please let us know if we can offer any assistance with your regular reports and we'll be happy to take a look with you!

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