# Page 7 | Wageloch Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is Wageloch the right Employee Scheduling solution for you? Explore 265 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/196911/WageLoch/reviews

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Wageloch

4.5 (265)

[View alternatives](https://www.capterra.com/p/196911/WageLoch/alternatives/)

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Last updated March 13th, 2026

# Page 7 - Reviews of Wageloch

## Showing most helpful reviews

Showing 151-175 of 265 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TC

Terrry C.  
Pharmacy operations manager  
Pharmaceuticals  
Used the software for: 2+ years

### "Wageloch User Review"

December 3, 2019

4.0

Very positive. Calculating staff times is a lot more accurate with Wageloch.

Pros

It is easy to use and navigate around. It enables me to see exactly who is here and their hours of work. Customer support is always extremely helpful. I like that Wageloch time, rosters and cloud can now be accessed all together.

Cons

The new look Wageloch took a little bit of getting used to. I don't like that you have to use the scroll bar on the side of the screen instead of being able to use the mouse roller when looking through the time sheets.

Review Source

WB

Wayde B.  
Retail manager  
Pharmaceuticals  
Used the software for: 2+ years

### "Cooroy amcal"

December 10, 2019

4.0

Over all I find the software to be user friendly and efficient. in my experience Support staff are always friendly and able to solve problems quickly.

Pros

Easy to access and use across multiple sites. Simple to copy and create new rosters from previous which is a great time saver. The budgeting features are also very useful.

Cons

Since the new format I find it difficult to locate and use the leave & unavailability options for planning ahead. Would be great if the software had an option to link to our POS provider (FRED) to upload sales figures

Review Source

SM

Sharni M.  
Retail Manager  
Retail  
Used the software for: 2+ years

### "Time consuming"

December 3, 2019

4.0

Have used superior platforms in the past (working in different employer to now), WageLoch however is functional - just clunky

Pros

There is nothing in this program that I think is overly innovative or individual to the program, it’s easy enough to use.

Cons

It takes a long time to load between screens. You cannot view an entire week on the screen, you need to go to print and view before printing. It does not automatically create a duplicated vacant shift when you change a filled shift to a leave shift. It is slow to navigate between screens.

Review Source

RK

Robert K.  
Practice Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "Working with Wageloch"

March 14, 2023

5.0

Very good. Telephone support has been excellent.

Pros

Set up and in house training. Technical support. Once up and running easy to use. Able to be used on computer and note book which enables it to be used any where.

Cons

Integration with MYOB good. Took a few payrolls to get a better understanding of the processing. The features in Wageloch are sufficient for our use. I am aware of any additions that are necessary for our use. It appears to me that Wageloch has been well thought out.

Reason for choosing Wageloch

Recommended to us.

Review Source

Response from Wageloch

May 24, 2023

Great to hear Wageloch has been able to provide everything you're looking for, Robert! We've got more on the way with our Wageloch HR tools launching in the very near future. You can stay up to date by signing up to our newsletter here: https://www.wageloch.com.au/contact/

AK

Anatole K.  
Bookkeeper  
Medical Practice  
Used the software for: 2+ years

### "Very Good Support"

March 19, 2023

5.0

Very positive and easy to use once you understand the process

Pros

The support of actually talking to a real person is fantastic

Cons

The interface takes a bit of time to get used to

Review Source

Response from Wageloch

May 25, 2023

Thank you for your lovely feedback, Anatole. We love talking to our clients too!

SD

Shae D.  
Director  
Education Management  
Used the software for: 1-2 years

### "Wage loch "

December 9, 2019

4.0

I like that the log in/out is simple process for staff, If they internet is down it won't be recorded which means we need paper back ups. The rostering could be simpler and more modern and simple interface.

Pros

I like that the finger print scanner is a simple press and walk away feature, there is no remembering numbers for time stamps and its unique for the individual. Help Desk is always rings you back and have great customer service and always offer to go through different features with me to show me it'a full use.

Cons

I don't find it really east to navigate, it can still be time consuming adding in shifts particularly if they rotate often and there are a few different staff.

Review Source

AM

Annie M.  
Business Manager  
Pharmaceuticals  
Used the software for: 2+ years

### "Wageloch"

December 9, 2019

5.0

Wageloch helps us immensely with our rosters and planning the support we receive is extremely helpful and professional.

Pros

Ease of use, grid planned rosters are very easy to read.

Cons

Sometimes it freezes and sometimes we are locked out.

Alternatives considered

[UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/)

Reason for choosing Wageloch

Ease of use and technical support/training being the most important for us.

Review Source

RL

Rachel L.  
Director  
Education Management  
Used the software for: 2+ years

### "?"

December 3, 2019

3.0

SO far, I like it some of the new features are weird however it's maybe that I am not used to it. Overall it does the job well

Pros

That it adds all hours up All staff are record there and I just have to click on a name I can use it anywhere It can be across 2 services printable roster email able roster

Cons

the AL is hard to use and understand Calculating AL / SL / Toil have had issues in the past with the link to Myob

Reason for choosing Wageloch

I don't remember the other products we looked at, however the price was good and

Review Source

WA

Waqas A.  
Manager  
Retail  
Used the software for: 1-2 years

### "Easy for Wages Processing"

March 14, 2023

5.0

Overall made the job easy

Pros

Easy to maintain roster and processing for wages

Cons

Can not login 2 users on same system, Have to turn off the PC again if need to login another one .

Review Source

Response from Wageloch

May 24, 2023

We love to hear how Wageloch has make your rostering and wages easy, Waqas! You should be able to sign in with 2 different Users on the same PC. Please reach out to our Client Support Team on (08) 7123 2993 and we'll take a look!

IJ

Izzy J.  
Pharmacy manager  
Pharmaceuticals  
Used the software for: Less than 6 months

### "Wageloch "

March 13, 2023

4.0

Pros

It is easy to edit rosters and there is a 3 step process before submitting pays, this ensures i double check everything and dont make mistakes

Cons

It is not mobile user friendly and it would be great if there was a function to hide staff that are no linger working their

Review Source

Response from Wageloch

May 12, 2023

Thanks for your review, Izzy. Wageloch was designed to make payroll quicker and easier and we're glad to hear it's delivering for you. We have a number of options for terminating ex-staff or hiding employees that need to stay on the books - give our Client Support Team a call and we will show you how!

KL

Kelly L.  
Practice Manager  
Medical Practice  
Used the software for: 2+ years

### "Wageloch Review"

December 2, 2019

5.0

Overall experience has been great! I have been able to keep track of all the staff hours daily rather than working it out at the end of each fortnight. Also an advantage has been keeping records of annual leave. I love that at the end of each fortnight, I can submit the timesheets to payroll in minimal time.

Pros

The Roster - creating templates and just re-using them each time

Cons

Generating Reports - I never know which report is best to print and end up spending too much time clicking into each report to find the appropriate one.

Review Source

JO

Joanne O.  
Practice Manager  
Medical Practice  
Used the software for: 2+ years

### "WageLoch Review"

December 3, 2019

5.0

Wageloch makes it easy to upload rosters, track staff in and out hours and submit payroll. My experience has been very pleasing. Helpdesk staff are always great and problems are solved quickly. The program is very user friendly and easy to make changes and create new staff as required.

Pros

This software is very user friendly and easy to understand. Whenever I have had any questions the problem has been solved quickly.

Cons

The fingerprint scanner doesn't work for all staff however there is an option for password log in.

Review Source

CS

Cameron S.  
General Manager  
Hospitality  
Used the software for: 2+ years

### "Simple, Powerful, Value Packed"

December 9, 2019

5.0

Great customer service and support. Australian based.

Pros

\- User interface is simple - Detailed reports are available - Cost effective - Integrates with MYOB - Load the award, and customise state/ local public holidays - Ability to breakdown your rostering job by job for high clarity around labour costings - Email and Communicate Rosters quickly and easily

Cons

Waiting for them to release a cloud version we can use in web browser.

Reason for choosing Wageloch

Ease of use and onboarding support.

Review Source

NA

Nidhi A.  
Consultant  
Computer Software  
Used the software for: Less than 6 months

### "Wageloch and MYOB Advanced"

February 21, 2024

4.0

It is good I am happy and my clients are happy with the product

Pros

Easy to use easy connection with other ERP Good customer service covers most requirements

Cons

Few files like employee List can not be downloaded from the system. Mapping is manual.

Review Source

Response from Wageloch

January 7, 2025

Thank you for your feedback, Nidhi. We're so glad to hear your clients are satisfied with the results! We have a report that can generate an employee list for you! Please reach out to our Support Team and we'll be happy to walk you through the process!

JB

Jodi B.  
Operations manager  
Pharmaceuticals  
Used the software for: 2+ years

### "Awesome service"

March 22, 2023

5.0

Always easy to use and fast service

Pros

Ease of use, mobile ability, staff friendly

Cons

Setting up rosters and constant changes

Review Source

Response from Wageloch

June 6, 2023

Easy to use, fast, and friendly - We couldn't ask for better feedback. Thank you, Jodie!

TL

Taf L.  
Pharmacy Manager  
Retail  
Used the software for: 2+ years

### "Ease of use"

December 4, 2019

5.0

Wageloch has made it easier to see how cost effective the day is and what areas need improvement

Pros

I really like the way you can interchange staff members for specific shifts and it auto adjusts cost of day for you.

Cons

I dont like the leave booking tool that makes you put in the time rather then the hours when putting leave into the calendar

Review Source

LP

Laura P.  
Practice Manager  
Medical Practice  
Used the software for: 1-2 years

### "Very user friendly, plenty of support when needed. "

December 3, 2019

5.0

Less time spent doing rosters and pays and calculating budgets as can see everything at a click of a button

Pros

Easier and quicker to process rosters, staff pays, ease of access to all staff via the App to apply for annual leave.

Cons

Won't let me make changes to rosters without sending email when it is only minor change

Reason for choosing Wageloch

As I only have limited experience with other products it is hard to comment but using Wageloch saves time that I can spend doing other tasks

Review Source

AB

Anne B.  
Practice Manager  
Hospital & Health Care  
Used the software for: 6-12 months

### "wage loch "

December 9, 2019

5.0

time saving , more analysis of where i am spending our payroll budget and in what areas.. leave requests much more streamlined , i now dont have a line of staff at my door asking me for leave , they must do it via the app only ..

Pros

the ease of function , the time saving , no more chasing timebooks that are not filled in on time , or cant read the writing. good way to monitor attendance , arrival times etc .. our previous finance officer was doing a very long way round manual employee payroll , she has retired and now I also do her job as well , I could not have done this without this software - just brilliant..

Cons

have not found an issue that bugs me yet...

Reason for choosing Wageloch

excellent service , simple straight forward information and \[SENSITIVE CONTENT HIDDEN\] !! amazing service

Review Source

NL

Nicole L.  
Pharmacist  
Pharmaceuticals  
Used the software for: 2+ years

### "Makes rostering easy"

December 16, 2019

4.0

Pros

The app allows staff to communicate their availability really effectively and a lot better than before when we were doing it manually. Also really love the roster templates and the way we can edit them a lot easier. Need to look more into getting the budgeting feature up and running so we have a better understanding of our wages costs.

Cons

Not compatible with mac..!! Really would be useful to have so can use remotely from home!!

Review Source

SA

SUE A.  
Accounts and Administration  
Mining & Metals  
Used the software for: 2+ years

### "Wageloch review"

December 3, 2019

5.0

We have halved the time it takes to process payroll each week. Their help is always very good and prompt.

Pros

We changed from using a timeclock to using the finger scanner version of Wageloch. The software is so much easier to use than doing manual calculations from time cards. Wageloch is very easy to use even though our payroll is quite complex.

Cons

Because we have several GL codes that our payroll is allocated to, I still need to do a lot of it manually.

Review Source

RS

Rebekah S.  
Managing Pharmacist  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Employee management made easy"

February 21, 2024

5.0

Pros

The clock in/clock out function of wageloch is very easy and quick to use. Rostering is also made simple and there are many other features which as a small business I don't need but would come in handy as I manage more employees.

Cons

I prefer using the desktop version compared with the mobile application.

Review Source

Response from Wageloch

April 11, 2024

Thanks Rebekah! We're continuing to make improvements to the web based version of Wageloch. Please be sure to log in occasionally to experience any changes first hand!

SK

Sharlene K.  
Manager  
Hospitality  
Used the software for: Less than 6 months

### "New to Wageloch"

March 13, 2023

4.0

Pros

Functionality is the most important requirement when considering any software packages along with ease of use Wageloch I have found to be very user friendly.

Cons

Still learning all the areas of Wageloch about to start organising leave for employees so will put that to the test

Review Source

Response from Wageloch

May 12, 2023

Sharlene, we love hearing you've found Wageloch easy to use as a new client. If you have any questions about our leave management tools, please reach out to our Client Support Team and we'll be glad to help you put them through their paces!

AH

Adam H.  
Pharmacist  
Pharmaceuticals  
Used the software for: 1-2 years

### "Amcal Pharmacy"

February 21, 2024

4.0

Pros

The ease of use with the program and the customer service being based here.

Cons

No mobile access and sometimes it could be a bit fiddly to use.

Review Source

Response from Wageloch

January 20, 2025

Cheers, Adam! We really appreciate you taking the time to provide feedback. We'll keep working on those fiddly bits!

MH

Murray H.  
Store Manager  
Retail  
Used the software for: 2+ years

### "Fantastic improvements in efficiency"

December 3, 2019

5.0

Excellent. Overall management of staff in a medium format retail store was significantly improved after introducing WageLoch. Tracking availability, designing rosters and templates and daily/weekly management of our staff load was improved considerably after moving to the WageLoch platform.

Pros

Makes rostering and tracking staff availability extremely easy. Very well designed, useable software.

Cons

Nothing! We have indentified no drawbacks in using WageLoch over our previous platform.

Review Source

kD

kylie D.  
Manager  
Pharmaceuticals  
Used the software for: 1-2 years

### "Work great "

March 27, 2023

5.0

Quick to set rosters from templates each fortnightStaff get emails with their days

Pros

I like at when ever there is a problem call centre are happy to walk you through

Cons

I don’t have a problem, it work well for me

Review Source

Response from Wageloch

May 25, 2023

We're always happy to catch up with our clients! Thanks for the great feedback, Kylie!

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