# Page 8 | Wageloch Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Wageloch the right Employee Scheduling solution for you? Explore 265 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/196911/WageLoch/reviews

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Wageloch

4.5 (265)

[View alternatives](https://www.capterra.com/p/196911/WageLoch/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 8 - Reviews of Wageloch

## Showing most helpful reviews

Showing 176-200 of 265 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KC

Kira C.  
Practice Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "All in one"

December 17, 2019

4.0

Pros

It is simple and streamlines my rostering and payroll.

Cons

It crashes during the annual leave page a lot, I can't alternate annual leave unless I am in that page and it doesn't show unfilled shifts to the staff. In my previous program the weeks would be published and they could see the available shifts and take them. This part now takes me more time.

Review Source

ES

Emma S.  
Owner  
Hospital & Health Care  
Used the software for: 6-12 months

### "Wageloch review"

December 9, 2019

3.0

It makes paying and managing staff a lot quicker and easier and customer service has been great.

Pros

Once it is working it works well. It's hard to find how to do things yourself, I've had to ring support numerous times. They have been great, very helpful, however it would be nice to not have to call them every time I have an issue.

Cons

I use apple for everything. Have to pay to be able to use this from home to organise and pay my staff

Switched from

[Tanda](https://www.capterra.com/p/143817/Tanda/)

We became an Amcal franchise, Wageloch is included in our franchise fees

Review Source

DP

Darren P.  
Partner  
Retail  
Used the software for: 2+ years

### "Has given me back time"

December 3, 2019

4.0

Centralising rosters and allowing multiple user inputs into the one roster - across a multi-faceted business.

Pros

The ease of assembling rosters and identifying vacant shifts. It's made rostering a whole lot faster. It also incorporates insightful reports and is seamless in integrating into payment vendors.

Cons

It can sometimes be a bit glitchy and restrictive with saving data to the cloud.

Review Source

DB

David B.  
Director  
Recreational Facilities and Services  
Used the software for: 2+ years

### "Reduced costs and mistakes!"

December 3, 2019

4.0

Other than when there are changes (e.g. adding new staff, MYOB upgrades), it is fast easy and difficult to make a mistake. Their phone support has been exemplary.

Pros

WageLoch saved our book-keeper one to two hours' work every pay fortnight, and reduced keying errors, so pays are always correct first time. It's easy to allocate elevated duties to staff as needed, so changing pay rates is automatically managed by WageLoch. For the price, it is such a smart change from manual time sheets.

Cons

It's a pity you need to remap the MYOB file every time they (MYOB) release an update, but I'm getting pretty used to dong that now. It's a bit difficult to setup new pay rate categories, but their help desk are always there to remote in and assist you.

Review Source

AE

Azzam E.  
Pharmacy owner/manager  
Pharmaceuticals  
Used the software for: 2+ years

### "Review from SDC West Ryde"

December 10, 2019

5.0

Pros

Ease of use and convenient way to track staff hours. Has reduced the processing of staff wages significantly

Cons

The only con at the moment would be the fact that Wageloch needs to be setup on a PC as opposed to a stand alone device that can be accessed from any PC. That would simplify the processing and viewing of staff activities

Reason for choosing Wageloch

Recommended by head office

Review Source

PN

Penny N.  
Manager  
Retail  
Used the software for: 1-2 years

### "Phil Davies Pharmacy Wageloch review"

December 3, 2019

4.0

I find that our staffing is better due to the clarity of the rosters.

Pros

I love that the program is integrated with Xero/Myob and I think the rostering and leave application is fantastic.

Cons

This program needs to be accessible via cloud for the administrator as having to run the program on a particular computer is cumbersome and makes taking a vacation very hard for the business owners. Having administration access to Wageloch Cloud via an app would be a huge improvement.

Reason for choosing Wageloch

Amcal recommended Wageloch

Review Source

BM

Bradley M.  
Retail Manager  
Retail  
Used the software for: 2+ years

### "Seamless and Easy!"

December 12, 2019

5.0

It is making my retail management processes work so much better and helps with overall figures and monthly reporting

Pros

Easy to use format and very user friendly for anybody to use. No complex or hidden components!

Cons

Unable to log peoples annual leave for their requested time off

Reason for choosing Wageloch

An easy and simple product for us to use across all our Taspharm stores

Review Source

JL

Jeng L.  
Director  
Retail  
Used the software for: 6-12 months

### "No regret"

March 20, 2023

5.0

So far no regret and no complaints

Pros

Roster has been so easy once it is setup. The product itself is good quality and the support them is very helpful.

Cons

I wish there is a help guide or FAQ for us to search any features needed at our own time.

Review Source

Response from Wageloch

May 25, 2023

Thanks for your feedback, Jeng! You will be glad to hear our online User Guides are now available at https://wiki.wageloch.com.au. Check them out and let us know what you think!

kS

kelly S.  
retail manager  
Pharmaceuticals  
Used the software for: 2+ years

### "Review"

December 3, 2019

5.0

Positive, easy to use on a daily basis. Constant communication between staff and roster managers.

Pros

User friendly display Linked to employees mobile via app Email rosters avail

Cons

Minor issues with app when first using (comments from staff) Some features such as booking leave from requests found a bit tricky to get use to

Review Source

TW

Tyson W.  
Pharmacist  
Pharmaceuticals  
Used the software for: 2+ years

### "A Wageloch Review"

December 12, 2019

4.0

Gives me a better overview as to how i am spending my wages and best ways to distrubute workforce

Pros

Transparent, easy to use, gives me a great overview of where and when my staff work.

Cons

Online version a bit clunky and different format to app version. Fails to log out leaving me unable to use the app based one.

Review Source

CC

Claudia C.  
Pharmacist In Charge/Store Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "User Friendly and Very Helpful!"

December 3, 2019

5.0

Pros

Extremely user friendly. easy to roster staff on and keep track of leave. Excellent!

Cons

Might not have all the details in one page. For example, when you view roster by staff, doesn't actually tell you which are their permanent shift and which are not. Could be handy for leave approval

Review Source

dW

david W.  
Proprietor  
Pharmaceuticals  
Used the software for: 2+ years

### "Does the job"

December 9, 2019

3.0

Pros

It provides all the information i need and allows development of rosters and timesheets quite easy

Cons

the phone app has had its troubles however does provide a good platform for development to enhance the capabilities for staff regarding roster viewing, leave requests and communication

Review Source

KG

Kylie G.  
Accounts/Admin Manager  
Building Materials  
Used the software for: 1-2 years

### "Wages definitely faster"

December 9, 2019

4.0

No one can lie about start times

Pros

I don't have to calculate hours worked. Reports are ok but honestly no faster than me going back through timebooks anyway.

Cons

Still have a lot I have to add to wages. Fingerprinter does not last longer than 12 months - would never have got this system if I knew that mine has been replaced twice and I didn't want to purchase another so everyone had to change to passwords.

Reason for choosing Wageloch

It was recommended by our IT company

Review Source

LV

Luke V.  
Director  
Wholesale  
Used the software for: 2+ years

### "Westaland Feedback "

December 8, 2019

5.0

Reduced payroll time to process 4hrs - now 1hr. Drivers being able to use APP to log in and out each day

Pros

Cloud based Drag and drop time for each day Auto adjustment for clock on and off

Cons

No notification when someone has signed in and not out when confirming the day . Can't swap PH days (we sometimes work a PH in lieu of the following day) NO RUNNING TOTAL of worked hours popping up when signing off for staff (being able to see their total worked hours) Can't apply for holidays or AL using there name. IE: click on name request AL or make as sick and that goes to supervisor for aproval that then automatically entered on to that day.

Review Source

ZS

Zarina S.  
Owner  
Pharmaceuticals  
Used the software for: 2+ years

### "Making the Switch"

December 13, 2019

4.0

Pros

Very easy to keep track of entitlements etc. Saves us a lot of time working out wages etc. We just check hours logged each day and submit once a fortnight

Cons

Setting it up - we had all the information, but passing it on, for me , was a challenge as I'm nor very computer literate

Review Source

BM

Bhavan M.  
Financial Accountant  
Civil Engineering  
Used the software for: Less than 6 months

### "Wageloch"

March 19, 2023

5.0

Pros

Roster and Timesheet features are amazing to use and very easy. The integration with accounting software is very useful

Cons

The facial recognition technology does not work some times. There should be an alternative to it like fingerprint recognition etc.

Review Source

Response from Wageloch

May 25, 2023

Thank you for your review, Bhavan! There are troubleshooting steps we can assist you with to make sure facial recognition is working as best it can. Give our team a call on (08) 7123 2993 and we'll be happy to take a closer look!

AP

Aneel P.  
Managing Director  
Hospitality  
Used the software for: 2+ years

### "Positive Feedback"

December 5, 2019

5.0

Great customer service and queries are always resolved a timely manner. The national manager \[SENSITIVE CONTENT HIDDEN\] has also been very proactive in ensuring my concerns are resolved.

Pros

The visibility of wages spent, daily and weekly.

Cons

Having two screens for control and roster. The SOE version times out quickly.

Review Source

HL

Heidi L.  
Financial Controller  
Printing  
Used the software for: 2+ years

### "Wageloch"

December 10, 2019

4.0

Pros

Wageloch is easy to use. We have 3 locations and all three sites are managed through head office. The Wageloch support team and friendly and helpful.

Cons

The setup was time consuming and the wageloch mobile app doesn't give accurate location when staff log on and off.

Review Source

FT

Fiona T.  
Pharmacist  
Pharmaceuticals  
Used the software for: 6-12 months

### "Wageloch review "

December 9, 2019

4.0

Pros

There is an app so staff can log in on the go

Cons

The app doesn’t have many features at all. Other providers have options for shift swap. When generating rosters you have to republish every time you make a change. Should be able to save without republishing. If staff haven’t signed in then you have to go back and forward from timesheets to the roster which is very time consuming

Alternatives considered

[Deputy](https://www.capterra.com/p/167811/Deputy/)

Review Source

WH

Wendy H.  
owner  
Hospitality  
Used the software for: 2+ years

### "Multiple User"

December 9, 2019

4.0

It is great to have an accurate reading of staff movements, and then for it to work seamlessly with MYOB to complete makes it worthwile

Pros

Once setup it is easy to use, integrates well into MYOB New version is better

Cons

add ons like the finger scanner are temperamental.

Reason for choosing Wageloch

was recommended to us

Review Source

IM

Ingrid M.  
Retail manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Wonderful program"

December 3, 2019

5.0

Since having wageloch I have found costing and rostering so much easier

Pros

Easy to use. Everything well displayed. Love that I can use it on my phone away from work

Cons

I am not a big fan of the holiday requesting. But this is due to staff not using it correctly. More training needed

Review Source

NM

Nick M.  
Owner  
Restaurants  
Used the software for: 2+ years

### "Wageloch"

December 3, 2019

5.0

Wageloch saves me time allowing me to other important things.

Pros

I like the ease of organising wages. No more manually counting hours for our casuals. I like the rostering systems and the ‘cost’ portion too.

Cons

There is nothing I don’t like. There is nothing I don’t like.

Review Source

MG

Maro G.  
Pharmacist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great product"

February 21, 2024

5.0

Pros

Customer support is above and beyond if any issues but minimal issues faced

Cons

Visibility features somewhat restrictive

Review Source

Response from Wageloch

April 11, 2024

Such lovely feedback, thank you Maro! We'd love to hear more about any visibility features you would prefer. Please send some details through to our Support Team and we'll be happy to pass it on to our developers!

TH

Trac H.  
Pharmacist Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Ok but doesn't set the world on fire"

December 9, 2019

4.0

It is sufficient for my purpose but it does not wow me enough to rave about it

Pros

Gives me all the info I need however, it takes a bit of getting use to

Cons

Lines are too small, program runs too slowly, too many screens in order to get the info that i need immediately

Review Source

TK

Teena K.  
Store Manager  
Retail  
Used the software for: 2+ years

### "Price Busters Variety"

December 8, 2019

5.0

Pros

Easy to use and easy to follow instruction.

Cons

The only thing we don't have on our system is the Public Holiday not worked as an option when doing the roster. We have annual leave and sick but not P/H not worked eg. Christmas day not worked

Review Source

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