# Page 9 | Wageloch Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is Wageloch the right Employee Scheduling solution for you? Explore 265 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/196911/WageLoch/reviews

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Wageloch

4.5 (265)

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Last updated March 13th, 2026

# Page 9 - Reviews of Wageloch

## Showing most helpful reviews

Showing 201-225 of 265 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

PS

Paul S.  
Director  
Retail  
Used the software for: 2+ years

### "Wageloch review"

December 3, 2019

4.0

Pros

Wageloch has good functionality and does everything we need as a business. It communicates well with our staff and they find it easy to use.

Cons

As the administrator on occasion the software fails and logs itself out for no apparent reason.

Review Source

NM

Nigel M.  
Manager  
Hospitality  
Used the software for: 2+ years

### "Great product to use!"

December 2, 2019

4.0

Great company to deal with.

Pros

Saves a lot of time processing payroll as well as its great for costing out rosters.

Cons

Some of the software updates don't really make the product easier to use but to have the ability to use to older versions is great.

Review Source

CS

Carolyn S.  
Admin  
Import and Export  
Used the software for: 2+ years

### "Wageloch Review"

December 4, 2019

4.0

We have found the team at Wageloch very helpful and work with us to get the best out of the program and our many changes to shift patterns, which has been our biggest hurdle.

Pros

Once the program is set up with the shift rules, it is easy to ensure that staff are paid the correct penalties as the program calculates this instead of manually having to allocate overtime and weekend penalties. Easy to see when employees have clocked on and off.

Cons

We are still learning how to make the most of the software and reporting functions, we have been using the software for award staff not salary, but about to change that.

Review Source

lC

leah C.  
manager  
Retail  
Used the software for: 2+ years

### "survey wageloch "

December 2, 2019

4.0

I like it very easy to follow always an option if I need to change anything

Pros

I like the bar you drag across! makes life easy

Cons

the colours ! I have now worked out how to change that !

Reason for choosing Wageloch

my company thought it was best option !

Review Source

FM

Fran M.  
Finance Manager  
Hospitality  
Used the software for: Less than 6 months

### "Leeton Soldiers Club - less than impressed"

December 9, 2019

2.0

This whole experience has been frustrating. We firstly signed up to the program in June/July, we then decided not to use it for a few months, not using it until November, yet we were still charged from June/July when no real set up occurred until October. While this experience showed me that my payroll employee lacked the skills to co-ordinate the set up of such a project, I feel there was also some lack of assistance and direction from wageloch as to what was required in terms of forthcoming information. The departmental splits are still not working & we were told we wouldn't have to use Reckon to process the payroll, instead turns out we had to. Reckon has also let us down in flexibility and not being able to deliver what we want so we are now going to be using Xero, which I will be speaking to Wageloch about to ensure this time round things are set up correctly.

Pros

It looked like it was going to do the job for us, still missing departmental allocations and correct hourly rates etc.

Cons

We were told we could get departmental splits, as we had in our previous software however that is still not occurring correctly.

Reason for choosing Wageloch

I liked the scan onto work hardware available and the program was sold to me as though it could do the job we needed, not entirely the case up to now.

Review Source

sD

sean D.  
Venue Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "A good total package "

December 9, 2019

5.0

Excellent solution for all sized business wanting an all-round software for rostering and payroll

Pros

Comprehensive reporting and easy to use interface.

Cons

Could use a fully fledged IPAD/Mac app to assist those who don't use a pc system

Review Source

sM

stephen M.  
Director of Nursing  
Hospital & Health Care  
Used the software for: 2+ years

### "Good program that would benefit from some tweaks."

December 3, 2019

4.0

Pros

It is reasonably intuitive to use however not all features are easy to understand/use and take some time to become familiar with.

Cons

Not having the ability to customize staff displayed in a roster is annoying.

Review Source

LN

Louise N.  
Practice Manager  
Veterinary  
Used the software for: 2+ years

### "Good Product"

December 3, 2019

4.0

Good program

Pros

The basic features are easy to use, good to have different colours for different departments.

Cons

functionality could be better. Would be good to be able to drop and drag people into shifts

Review Source

DL

Daniel L.  
Retail Manager Pharmacist  
Pharmaceuticals  
Used the software for: 2+ years

### "GPPW Capalaba"

December 9, 2019

4.0

Pros

The ease of use for scanning in and out to monitor staff roster times.

Cons

A little bit clunky when it comes to easily blocking annual leave. Currently requires a little bit of double handling

Review Source

BI

Bianca I.  
Pharmacist  
Pharmaceuticals  
Used the software for: 2+ years

### "Everyone is on the same page"

December 9, 2019

5.0

If I have any problems I just call & they the technicians fix it without delay

Pros

Ease of use for staff working and the administrator paying the staff

Cons

Doesn’t give me a weekly figure for spending. Only hours

Review Source

AA

Ahmad A.  
General Manager  
Pharmaceuticals  
Used the software for: 1-2 years

### "Great Software"

December 3, 2019

5.0

WageLoch has been a great software. So easy to use and the staff find it useful when submitting leave. etc. Also a great software for community to staff in the organisation.

Pros

Ease of use. Ability to communicate to staff

Cons

Nothing really. Software is great. No improvements needed

Reason for choosing Wageloch

Ease of use and customer service. Cost too.

Review Source

Mel M.  
Bookkeeper / Registered BAS Agent  
Accounting  
Used the software for: 6-12 months

### "WageLoch Review"

December 3, 2019

4.0

The support is very good. I have identified a lot of things in the award that can be set up so they automate and the support team are very good at working with you to achieve pretty much anything the software is capable of.

Pros

It makes large payroll processing less time consuming as there is a lot of automation that can be implemented.

Cons

Not the easiest to navigate but you do get used to it. A lot of hidden menu items. People who aren't very computer literate may struggle to use it to its full capacity.

Review Source

MM

Mark M.  
Pharmacist  
Retail  
Used the software for: Less than 6 months

### "Makes payroll and rostering easier"

March 23, 2023

5.0

Saves us time with rostering and payroll

Pros

Everyone has access to the roster. Templates make rostering easier, and dames time during payroll

Cons

Difficult for my casual staff to submit swaps and arrange holidays

Review Source

Response from Wageloch

June 6, 2023

It's great to hear how Wageloch has simplified rosters and payroll for you, Mark! Wageloch's Unavailability tools can assist your casual staff to book time off. You can read more about our Leave tools in the online User Guides available here: https://wiki.wageloch.com.au.

CF

Claudia F.  
Administration Manager  
Pharmaceuticals  
Used the software for: 2+ years

### "WageLoch"

December 3, 2019

5.0

Pros

WageLoch is easy to use. Easy to navigate between entities and payroll. App access is very useful.

Cons

Having to repeat some steps in Payroll and stores when new staff are entered.

Review Source

JO

Jules O.  
Financial Assistant  
Financial Services  
Used the software for: 2+ years

### "Great product"

December 3, 2019

4.0

Love Wageloch & their helpful staff

Pros

Easy to use & teach to employees to use, fingerprint scanning

Cons

Compared to other rostering software systems, it is missing employee on boarding

Review Source

kE

katie E.  
retail manager  
Medical Practice  
Used the software for: 2+ years

### "TWCM Essington"

December 3, 2019

5.0

Excellent to keep track of log on and off times.

Pros

Always easy to use. looking forward to setting up the app in the near furture

Cons

Nothing, easy to use and support is always available.

Review Source

AM

Annette M.  
Administration  
Hospitality  
Used the software for: 1-2 years

### "Wageloch"

December 13, 2019

4.0

Benefits - reduction in the amount of time spent processing wages for admin - making management more accountable

Pros

Easy to use - not a lot of training required

Cons

As we are continually having issues with thumb print scanner & the system continually needs to be restarted to solve the issue

Reason for choosing Wageloch

mostly price & ease of use for both admin & staff

Review Source

PH

Peter H.  
General Manager  
Automotive  
Used the software for: 2+ years

### "Sprint"

December 3, 2019

4.0

when will there be a mobile application for Wageloch? staff complain figure print scanners are unreliable.

Pros

keeps all staff clock times tidy reporting is pretty good

Cons

I didn't use the new version and stayed on the legacy version. I didn't like how the new version looked and it appeared confusing at first use. so switched back. it would be great to have all functions in 1 place, admin rosters and clock times. I know it is in new version. when switching from clock times to admin the need to enter passwords multiple times is annoying.

Review Source

KB

Krish B.  
Prooprietor  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Benefits of using Wageloch"

December 9, 2019

5.0

Great

Pros

The information I need to do my work as an analyst/forecaster is easy to obtain.

Cons

There is nothing I can think of. The experience I have had is great

Review Source

SR

Stuart R.  
General Manager  
Hospitality  
Used the software for: 1-2 years

### "Stuart's Review - McCracken Country Club"

December 12, 2019

4.0

Support is generally pretty good and helpful.

Pros

being able to review costings by department, the functionality/user friendliness of the software.

Cons

When reviewing "hours" on the roster, it doesn't differentiate for those hours which are "on call" shifts - makes it hard when giving or taking away shifts in housekeeping!

Review Source

GO

Gabriela O.  
Finance Manager  
Medical Practice  
Used the software for: 2+ years

### "Automated - Time and Attendance Tracking"

December 17, 2019

4.0

Used this product for several clients since 2014 - Dental Practice and Pharmacy group, saved huge amount of time, with rostering and no longer chasing timesheets, accurate easy to use - their support response is excellent, they are always available by phone

Pros

Easy to use for employers and employees. Sign On and Off with fingerprint scanner - the ability to choose more than on finger very helpful with password back up. Integrates well with MYOB and Xero. Rostering, excellent time saving.

Cons

Initially reporting was limited - but this has now improved

Review Source

JT

Jasmine T.  
Retail Manager  
Pharmaceuticals  
Used the software for: 2+ years

### "Easy to use and access anywhere!"

December 3, 2019

5.0

Pros

The fact I can access my rosters from anywhere and plan my staff accordingly.

Cons

I would prefer a clearer layout and colours on the computer program.

Review Source

CC

Clarissa C.  
Practice Manager  
Medical Practice  
Used the software for: Less than 6 months

### "Positive Investment & Experience "

December 9, 2019

5.0

The implementation of WageLoch at our practice has been fantastic! It has provided transparency of accruals for staff, recording attendance times accurately, reducing the time spent completing payroll drastically & providing numerous accurate reports to assist in financial planning, reviewing staff attendance and the whole program overall is easy to use & support is accessible, even the installation of the program was made easy. Overall, to date it's been very beneficial for the practice.

Pros

Ease of use, integrates with MYOB, able to be completely customized as per used award & staff agreements.

Cons

All staff members age are shown and there isn't a function to hide or remove from main screen.

Reason for choosing Wageloch

I had used the program at a previous practice & therefore had experienced it's ease of use, benefits and the great support/customer service that's consistently provided by WageLoch.

Review Source

LK

Louise K.  
pharmacist  
Hospital & Health Care  
Used the software for: 2+ years

### " Pharmacy"

December 9, 2019

3.0

Pros

it makes keeping track of staff hours much easier

Cons

the way it locks you out is someone else is logged in

Reason for choosing Wageloch

guardian pharmacy affiliation

Review Source

PB

Paul B.  
Owner  
Pharmaceuticals  
Used the software for: 2+ years

### "pharmacy"

December 9, 2019

3.0

Pros

easy to use, quick to adjust and view times, rosters are pretty easy to use

Cons

leave is a bit fiddly, also use of the app needs improving.

Review Source

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