# Tilde.AI Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Tilde.AI Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more.

Source: https://www.capterra.com/p/196919/Tilde-AI/pricing

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# 

 Tilde.AI Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Tilde.AI

## What is Tilde.AI?

Intelligent virtual assistant platform with cutting edge natural language understanding for customer support. Tilde.AI conversational platform allows building both guided and free form dialogue scenarios to create an intuitive and human-like experience. Tilde.AI virtual assistants are multilingual and use machine learning algorithms to dedicate customers' intent and provide the most suitable answers.

## What is Tilde.AI used for?

[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)

Overall rating

Based on 10 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€12000

Per User, One Time

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Tilde.AI

4.3 (10)

VS.

[5.0 (807)](https://www.capterra.com/p/276054/Fathom/reviews/)

Starting Price

€12000

Per User, One Time

Starting Price

$15

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (10)

Ease Of Use

5.0 (73)

Value For Money

4.1 (8)

Value For Money

4.9 (70)

Customer Service

4.3 (9)

Customer Service

5.0 (70)

## Tilde.AI alternatives

[UChat](https://www.capterra.com/p/239947/UChat/)

[4.9 (73)](https://www.capterra.com/p/239947/UChat/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/239947/UChat/)

[Darwin AI](https://www.capterra.com/p/10020420/Darwin-AI/)

[4.8 (17)](https://www.capterra.com/p/10020420/Darwin-AI/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10020420/Darwin-AI/)

[Denser AI](https://www.capterra.com/p/10019191/Denser-AI/)

[5.0 (31)](https://www.capterra.com/p/10019191/Denser-AI/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10019191/Denser-AI/)

[Botsonic](https://www.capterra.com/p/10016782/Botsonic/)

[4.8 (78)](https://www.capterra.com/p/10016782/Botsonic/reviews/)

Starting price

$16.67

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10016782/Botsonic/)

[View all alternatives](https://www.capterra.com/p/196919/Tilde-AI/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

AI/Machine Learning

4.0 (5)

20.00% of 5 reviewers that rated this feature as important or highly important

Software program that continuously adjusts its behavior based on observed data

Chatbot

4.6 (5)

40.00% of 5 reviewers that rated this feature as important or highly important

AI-based platform which conducts a conversation via auditory or textual methods

Live Chat

5.0 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

Ability to chat online in real time

Natural Language Processing

4.3 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

Process and analyze human language in text or audio form

Reporting/Analytics

4.5 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Code-free Development

4.3 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language

Tilde.AI 13 features

Software program that continuously adjusts its behavior based on observed data

AI-based platform which conducts a conversation via auditory or textual methods

Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language

Interprets what a user is doing based on context and helps guide them through the process.

For the intention to be used by developers

Helps understand a user's intentions/actions

Ability to chat online in real time

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Manage and support multiple languages

Process and analyze human language in text or audio form

View and track pertinent metrics to find patterns and gain insights from data

Train your system to interpret and transcribe voice messages

The ability of a bot to respond to user queries in synthesised voice

Get Advice

We can help you find the software with the features you need.

Features

4.2 (10)

4.2

Based on 10 reviews

## Pricing

Value for money

4.1 (8)

Free Trial

Basic

€12,000

Per User,One Time

Value for money

4.1 (8)

4.1

Based on 8 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.3 (9)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (9)

4.3

Based on 9 reviews

## User reviews

Overall rating

4.3

Based on 10 reviews

Filter by rating

5(3)

4(7)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Samuel I.

CEO

Information Technology and Services

### "The Chatbot That Does The Human Job Well"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

February 17, 2023

Pros

Tilde Ai chatbot is the first thing I fall in love with when I came across it. I used it to automate my customer service process on my website.

Cons

I really haven't found fault in this because I only use the chatbot feature which is quite good.

Switched from

[ManyChat](https://www.capterra.com/p/206636/ManyChat/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BY

Bob Y.

Network Administrator

Financial Services

### "Tilde empowers multilingual communication"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

December 22, 2022

Tilde helped with relationship building with the customers and was beneficial on many levels from revenue growth to acquiring more clients.

Pros

Tilde has a lot of competence packaged tightly together. Tilde facilitates in obtaining, translating and connecting the users with AI-driven, tailored, informal experiences across several channels and European languages.

Cons

Being a language technology software, I would like to see Tilde helping users for languages outside of Europe and handle conversational languages from Asia as well.

Reasons for choosing Tilde.AI

I was referred by an experienced user of Tilde.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HS

Hafiz S.

Manager

Warehousing

### "Tilde Gives immediate, assured, and safe translations"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

December 9, 2022

When I came to know last year that Tilde is used by the Finland Government for their translation services for the next 4 years, it gave me confidence. The usage of Tilde has made possible multilingual messages in my routine work, serving me to overcome verbal communication obstructions and reach international clients with ease. The fact that all my translations are encrypted helps me in data safety as well.

Pros

I like Tilde for several reasons. Firstly their website translator impeccably integrates into any site or platform, Moreover, the outlook plugin allows to translate sent or received emails without leaving the application. Also, the Tilde API supports the assimilation of conversion functionalities into any essential environment. I like the Free Trial as well that goes to show how confident they are of their product.

Cons

Tilde is a great tool but it's not "perfect" or "error-free". The application (especially the mobile app) can go wrong and break down with bugs at times and support may be required to fix those.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PE

Prince E.

filmmaker

Motion Pictures and Film

### "best chatting tool for website"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

December 2, 2022

Tilde meetings rooms are instant, it makes meeting more efficient, effective, and inclusive.

Pros

The fact that I can manage my content and make sure it's performing adequately.

Cons

sometime the system can be a bit complicated.

Alternatives considered

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)

[LiveChat](https://www.capterra.com/p/62194/LiveChat/)

Reasons for choosing Tilde.AI

The fact that I can manage my content and make sure it's performing adequately.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

FU

Festus U.

Lead Consultant

Marketing and Advertising

### "Be Smart With Your Response With Tilde.Ai"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 13, 2022

using Tilde.ai was the best automation and live chat software we have ever used. it made conversation with our website visitors and customers seemless and great.

Pros

1\. ease of use2. multi lingual feature3. predict possible thought of the customer4. fast response5. simple interphase

Cons

1\. past conversions should be kept and not closed2. unable to capture location

Reasons for choosing Tilde.AI

simple automationease of usesmart botintent prediction feature

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VV

Varis V.

Chief Communication Project Manager

Banking

### "First central bank's virtual assistant in Europe - Mona "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

July 2, 2020

Pros

With a virtual assistant we can offer information about central bank's services to our clients instantly 24/7. At the same time it reduces workload to the colleagues answering basic questions of the clients via e-mails or phone. Virtual assistant allows our services to the general public be more accessible.

Cons

The interface for handling and improvement of the virtual assistant is quite complex and complicated. It takes time to understand and to adapt oneself to it. Therefore it isn't encouraging to learn and use all possible features of the virtual assistant.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KB

Kalvis B.

Senior officer of Information system and development division

Government Administration

### "Modern product"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

May 6, 2020

The product we use has reduced the work of our user support division.

Pros

The product is easy to use, it is trendy and frequent updates are made to further improve the product.

Cons

There were a few times when communication with product user support team was not fast enough

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VB

Vikija B.

Chatbot UNA coach

Government Administration

### "First virtual assistant in the state administration in Latvia"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 6, 2020

Great experience and great communication. If something isn't clear, we'll always get an answer in time. Thank you for the work that has been done and for continuing to cooperate successfully.

Pros

We were the first who introduced the virtual assistant in the state administration in Latvia and we are very proud of it. Product use is relatively simple and does not require IT skills. This solution is a good assistant for both the employees of our institution and our clients. This is another way for customers to communicate with an institution or company, not only during working days, but also on holiday at any hour of the day.

Cons

Using this product for 2 years, scenario building has been technically improved but would nevertheless like this process to be slightly simpler (more transparent). Statistics, such as correct and wrong negotiating statistics, could possibly be improved.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EK

Elmars K.

Klientu pašapkalpošanās informācijas sistēmu daļas vadītāja vietnieks

Government Administration

### "Latvian State Revenue Service chatbot project"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 5, 2020

Pros

The chatbot solution created a new communication channel with customers and provided them with information on various topics. We had no serious issues while implemeting this solution.

Cons

Chatbot platform is still under development, so for now some nice-to-have features are missing.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KI

Kristine I.

Head of Public Relations Deparment

Government Administration

### "Virtual assistant IEVA "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

April 29, 2020

Tilde is an open and collaborative-oriented organisation. The key people we had to work with from Tilde are high professionals. Tilde is innovative business thinking about development, introducing new approach, technologies.

Pros

This helps to provide convenient and easily accessible information to customers about the main questions they ask. This makes it easier for our client service to work and consult clients - no need answer frequently asked questions. It was easy to integrate software with our systems. It works on-line in our web page. Very important - persuade all colleagues that it will help in our work process.

Cons

Uncomfortable error reporting process, but it improved now. Here are some awkwardness of how information appears for customers , for example, peaces of information appears too fast, but there is no way to solve this problem now.

Reasons for choosing Tilde.AI

Received good recommendations.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/196919/Tilde-AI/reviews/)

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