# Mux Video Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Mux Video Software - reviews, pricing plans, popular comparisons to other Live Streaming products and more. Source: https://www.capterra.com/p/196923/Mux-Video/reviews --- # Mux Video Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Mux Video ## What is Mux Video? Mux is a video infrastructure platform that provides developers with APIs and tools to build videos into their applications. The platform offers on-demand and live video encoding, a customizable web player, and real-time analytics to monitor streaming performance. Mux aims to help software teams quickly launch scalable video features across web, mobile, and OTT devices. The platform enables developers to build unique live and on-demand video experiences, customize the player, and understand user engagement to improve video streaming quality. ## What is Mux Video used for? [Live Streaming](https://www.capterra.com/live-streaming-software/)[Video Hosting](https://www.capterra.com/video-hosting-software/)[Video Making](https://www.capterra.com/video-making-software/) Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Mux Video?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.mux.com&name=Mux Video) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Mux Video 5.0 (1) VS. [4.7 (172)](https://www.capterra.com/p/82313/Wistia/reviews/) Starting Price Contact vendor Starting Price $19 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.7 (202) Value For Money 5.0 (1) Value For Money 4.3 (185) Customer Service 5.0 (1) Customer Service 4.6 (170) ## Mux Video alternatives Highest Rated [Gumlet](https://www.capterra.com/p/207067/Gumlet/) [4.9 (202)](https://www.capterra.com/p/207067/Gumlet/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207067/Gumlet/) [YouTube](https://www.capterra.com/p/237905/YouTube/) [4.7 (913)](https://www.capterra.com/p/237905/YouTube/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/237905/YouTube/) [ClickMeeting](https://www.capterra.com/p/157063/ClickMeeting/) [4.5 (179)](https://www.capterra.com/p/157063/ClickMeeting/reviews/) Starting price $32.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/157063/ClickMeeting/) [Enterprise Video Platform](https://www.capterra.com/p/183378/Enterprise-Video-Platform/) [4.6 (15)](https://www.capterra.com/p/183378/Enterprise-Video-Platform/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/183378/Enterprise-Video-Platform/) [View all alternatives](https://www.capterra.com/p/196923/Mux-Video/alternatives/) ## Pricing Value for money 5.0 (1) ### Starting price Contact vendor for pricing Free trial not available Value for money 5.0 (1) 5.0 Based on 1 reviews ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent RF Renato F. Software developer Information Technology and Services ### "Amazing product when you need video stream in your project" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 25, 2022 Excellent. No other word to define my experience with Mux. In every level they have and amazing product and team. Pros It just works. Everything seems in the right place. The documentation is clear and up to date. The API makes sense, the dashboard is clean and easy to use. Their support is fast and assertive. Using Mux in our project was one of the best decisions that we made since we are not experts in video hosting/streaming. Cons It would be really nice if they have some WebRTC solutions also. Everything is based on RTMP, which works well but if you want to have real time communication, you need to use WebRTC. I would like to use Mux for WebRTC too Alternatives considered [Amazon S3](https://www.capterra.com/p/174285/Amazon-S3/) Reasons for choosing Mux Video Mux is a true service for hosting and streaming video. Out of the box we have HLS, simulcasting, MP4 version of videos, video clips, watermarks and a lot of video data. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)