# SmartTouch AP Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about SmartTouch AP Software - reviews, pricing plans, popular comparisons to other Accounts Payable products and more.

Source: https://www.capterra.com/p/196925/SmartTouch-AP

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# 

 SmartTouch AP Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

SmartTouch AP

## What is SmartTouch AP?

Scale your Accounts Payable department by unlocking more efficiencies from your Workday Financial Management system. Get better data with industry-leading Optical Character Recognition (OCR) and process invoices with fewer touches using automated Accounts Payable workflows.

## What is SmartTouch AP used for?

[Accounts Payable](https://www.capterra.com/accounts-payable-software/)[OCR](https://www.capterra.com/ocr-software/)

Top alternative

Featured

Overall rating

Based on 10 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$25000

Other, Per Year

Free trial  
not available

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Do you work for SmartTouch AP?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.ascendsoftware.com&name=SmartTouch AP)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### SmartTouch AP

4.6 (10)

VS.

[4.4 (3,269)](https://www.capterra.com/p/120109/Xero/reviews/)

Starting Price

$25000

Other, Per Year

Starting Price

$25

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (10)

Ease Of Use

4.4 (7,619)

Value For Money

4.5 (4)

Value For Money

4.2 (6,535)

Customer Service

5.0 (7)

Customer Service

4.0 (6,240)

## SmartTouch AP alternatives

[4.4 (221)](https://www.capterra.com/p/188698/Yooz/reviews/)

Starting price

$199.00

Per User, Per Month

[4.3 (2,238)](https://www.capterra.com/p/380/Concur-Expense/reviews/)

Starting price

Contact vendor for pricing

[4.2 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Highest Rated

[4.5 (4,506)](https://www.capterra.com/p/142390/FreshBooks/reviews/)

Starting price

$21.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/196925/SmartTouch-AP/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Invoice Processing

4.3 (9)

100.00% of 9 reviewers that rated this feature as important or highly important

Creation, processing, verification, and execution of invoices till the payment is made

Duplicate Payment Alert

4.8 (8)

87.50% of 8 reviewers that rated this feature as important or highly important

Receive an automatic notification when the exact same payment is about to be initiated for the second time

Aging Tracking

4.6 (7)

71.43% of 7 reviewers that rated this feature as important or highly important

Categorizes outstanding invoices based on the amount of time they have remained unpaid

Data Extraction

4.2 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

Purchase Order Reconciliation

4.8 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Aligns purchase orders with incoming invoices and receiving reports

Approval Process Control

4.3 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Manage the process of evaluating documents or requests submitted for approval

SmartTouch AP 22 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Categorizes outstanding invoices based on the amount of time they have remained unpaid

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage the process of evaluating documents or requests submitted for approval

A record of all activities within the system, including user access, changes made, etc.

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

Import and export data to and from software applications

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Receive an automatic notification when the exact same payment is about to be initiated for the second time

Plan, manage, and track the financial activities of an individual or organization

Identify and prevent suspicious activity

Compile and organize data into specific metrics

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Creation, processing, verification, and execution of invoices till the payment is made

Manage and handle various international currencies

Aligns purchase orders with incoming invoices and receiving reports

Receive data and information in real time

View and track pertinent metrics to find patterns and gain insights from data

Track the status over time for a request, process, asset, or transaction

Set up connections to third-party platforms to improve business processes

Create, design and manage workflows for repetitive tasks

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Features

4.5 (10)

4.5

Based on 10 reviews

## Pricing

Value for money

4.5 (4)

Basic

$25,000

Other,Per Year

Value for money

4.5 (4)

4.5

Based on 4 reviews

## Integrations

[

Workday Financial Management](https://www.capterra.com/p/66909/Workday-Financial-Management/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (7)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (7)

5.0

Based on 7 reviews

## User reviews

Overall rating

4.6

Based on 10 reviews

Filter by rating

5(6)

4(4)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

BS

Brandie S.

Director of Accounting

Financial Services

### "Knowledgeable, Friendly and organized"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

May 24, 2022

Pros

Ease of use and integration with Workday

Cons

I am not sure there is anything we don't like about the software

Reasons for choosing SmartTouch AP

The knowledge and relationship they have with Workday

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ET

Elania T.

AP Specialist

Hospital & Health Care

### "User Friendly and Expedites the invoice processing"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

March 9, 2022

Eliminates duplicates, which can be time consuming if this feature was not offered.

Pros

Easy to move through the review process and auto populates PO information from other platforms.

Cons

Nothing so far, all seems to be working well.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TC

Tina C.

Sr. AP Specialist

Hospital & Health Care

### "Ascend Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 25, 2022

We were able to consolidate our OCR systems into one simple process saving our team time and money.

Pros

Ascend allows us to integrate our invoices quickly and easily. The accuracy level is amazing.

Cons

Ascend works best in a full screen view, however this is not always the best thing for a busy department that constantly has multiple screen operating at any given time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LD

Laurel D.

AP Analyst

Hospital & Health Care

### "Chrome makes it easy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 23, 2022

Pros

The images are crisp and clean. Much better than previous

Cons

It is frustrating that every time I view an invoice I have to do SSO each time

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SB

Stephanie B.

Accounts Payable Lead

Hospital & Health Care

### "Ascend Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

February 23, 2022

Pros

That we are able to add the name of the vendor to the invoice file even when the vendor is not in our processing system.

Cons

That we were not able to code our invoices in Ascend like we originally had hoped.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TL

Tiffany L.

AP Specialist

Hospital & Health Care

### "AP Specialist"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 23, 2022

I believe it really helps high volume entities with inovice processing.

Pros

I like the responsiveness of the program, and the OCR to pre-fill the invoice details for review.

Cons

Occasionally the information is wrong and has to be modified.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SK

Shavon K.

AP Specialist

Hospital & Health Care

### "My review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

February 23, 2022

Overall, the software is awesome and user friendly.

Pros

The verification team's role to verify the correct information has been entered is very important to processing the invoice in a timely manner.

Cons

We were told that we would have page/file to use to separate the invoices but it hasn't worked since we started with the software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TC

Ted C.

AP Specialist

Hospital & Health Care

### "Great"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

February 23, 2022

Pros

The PO matching software along with the approval chain is critical.

Cons

There are certain features that were present in our previous system which are missing currently.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AB

Aurea B.

AP Specialist

Hospital & Health Care

### "Ascend Smart Touch AP rocks!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 23, 2022

Very happy...I just got this job three months ago and during training I was able to catch everyhting very well, the system is very user friendly.

Pros

Everything, its very well "jointed" system.

Cons

I'm really satisficed my employer has this system no complains.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MG

Megan G.

Finance Shared Services Clerk

Market Research

### "Great Customer Service and Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 25, 2022

Have had an awesome experience with SmartTouchAP ever since the upgrade from using AIR.

Pros

Recognition of invoices is very high and accurate. Very easy to use and makes my life very simple. Also, customer service is exceptional, the team is very responsive, quick and friendly.

Cons

Sometimes invoices have difficulties with recognition when there are no PO's or contracts to match the invoice to. For duplicating lines I wish there was a feature to include the Worktags in the duplication.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/196925/SmartTouch-AP/reviews/)

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