# HeySummit Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is HeySummit the right Virtual Event solution for you? Explore 33 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/196934/HeySummit/reviews --- HeySummit 4.6 (33) [View alternatives](https://www.capterra.com/p/196934/HeySummit/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of HeySummit Ease of use 4.5 Customer Service 4.5 ## Pros and Cons in Reviews Jan K DirectorEntertainment, 2 - 10 employeesUsed the software for: 1-2 years. “There is a lot of experience and thought that went into the conceptualizing of this product and customer service is fast, proactive and solves issues at light speed.“ October 11, 2022 Tito D DirectorInternet, 11 - 50 employeesUsed the software for: More than 2 years. “This is a simple, yet powerful and elegant solution to manage any large event, from one central place you control the whole process, and if you use any of the platforms that are integrated with Heysummit the process is transparent. If, not, you can always use the API to connect to the platform of your choice.“ August 10, 2021 BB Bridget B FounderFood & Beverages, Self-employedUsed the software for: Less than 6 months. “Some of the features I liked most: speaker submissions via a direct link on the page, the auto population of the schedule and bios of speakers and their talks, the number of plug and play aspects eg. affiliate program, general analytics on referrals of attendees - and definitely the Hey Summit support team. “ July 7, 2020 SA Sue A Journal Journey Coach, Trainer and AuthorHealth, Wellness and Fitness, Self-employedUsed the software for: Less than 6 months. “It has also saved me so much time on setting all of the above up myself and money as I would have had to gotten outside help for this. “ August 30, 2020 ## Showing most helpful reviews Showing 1-25 of 33 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Yann I. Consultant Online Media Used the software for: 1-2 years ### "A solid platforms for hosting different types of virtual events" May 11, 2021 4.0 Pros As someone who has organized virtual summits in the past, before tools like HeySummit were available, I want to highlight two features that not only are my favorite ones, but that also address two key aspects of hosting an online event. The first one is talk management. Since content is at the core of a digital event, it's important to try to provide value and create a great user experience. With HeySummit, you can manage different kinds of talks (including live or pre-recorded), and even connect to popular video platforms such as Vimeo, Wistia, YouTube, Vidyard and Dubb, just to mention a few. Then, there's the speaker dashboard. What I like about it is the fact that it's an excellent way to manage speakers while also giving them the opportunity to promote themselves by having a professional-looking dashboard and page with all the key information – including their affiliate link. Cons While HeySummit does come with a landing page feature, I have to say that it gives you limited customization power – that's why, a few events I've seen organized through HeySummit have ended up having pretty much the same kind of layout and concept (talking about being unique...). Review Source LM Lindsey M. Owner Arts and Crafts Used the software for: 2+ years ### "Great for online events" January 13, 2025 5.0 HeySummit continues to exceed every expectation. Pros Excellent platform for hosting online events, conferences and other single or multi-day online events. Cons Theres not one thing that I dislike. They are a top notch support team at HeySummit. Review Source Response from HeySummit January 15, 2025 Hey Lindsey. Thank you so much for the positive review. Fantastic to hear how much value you got from the platform and our support team.  JM Jennifer M. Director of Operations Sports Used the software for: 2+ years ### "HeySummit is getting better with new features" September 22, 2022 4.0 It was an excellent replacement for in-person events during COVID and we are still finding it valuable with hybrid events and even just in-person events to use for registration. Pros We can clone events without having to go back and change all the default adjustments again. For a LONG time we were unable to manage attendees very well, with their latest updates we can at least help attendees with login issues and view their receipts. Cons The UI navigation has been changed several times and it is still not very user friendly. Reason for choosing HeySummit The amount of time we had to get an event deployed was minimal, we did not have an investment of time to deploy our own custom-built solution. Review Source VR Verified Reviewer Director Entertainment Used the software for: 1-2 years ### "Best in class of one!" October 11, 2022 5.0 Most importantly, we can have all best practice processes for event production while having complete control over attendee ownership. Pros I initially joined the training on HeySummit just prior to the global pandemic situation and took part in a training that connected me to several virtual event experts. There is a lot of experience and thought that went into the conceptualizing of this product and customer service is fast, proactive and solves issues at light speed. We have several use cases for HeySummit - from virtual live events, to evergreen summits and video content deposits for our communities. For each of these use cases, HeySummit serves us well with bringing event user interfaces to market fast. The solution focuses on helping event producers to adhere to best practices while integrating with other relevant platforms for video streaming or webinar hosting. So we can have the best of all worlds. We have not found a comparable solution. Cons We'd enjoy for more customization options on the event front page. While the software does a great job in English for some languages, the translation automations don't work perfectly. However, both of these topics are addressed. Instead of directing us to a roadmap, we can get involved in helping translate the back- and front-end. There is not a week without a new feature helping virtual event producers. Review Source EC Erica C. Founder Primary/Secondary Education Used the software for: Less than 6 months ### "Platform great, but have a few recommendations" July 2, 2020 4.0 Pros Our event, Champions For Science, was a huge success due to your platform, with its easy Zoom integration, ticket options, and speaker dashboards. Loved how we could customize some phrases and the landing page was so easy to use and looks spectacular! Cons 1\. Request: Add an email that enables you to add an attachment for a "completion certificate". 2. Correction: The event wrap-up email says it's delivered to attendees, which makes me think ticket holders, when in fact it's delivered to ALL who have added email to site. 3. Correction: The email that says they've paid needs to offer a receipt with more information about what person has purchased, especially since they may need to get reimbursement and the email shares nothing. For this event, I had to create "Paid" reciepts to send so teachers could get reimbursed. 4. Correction: Wording used on site saying "good to go" after they have registered confuses MANY, and they think they are now in the event. It needs to be clarified better that they can view sessions, but still need to purchase a ticket. In the US, when we "register" for something, that means we now have full access. 5. Request: Have a separate component for the landing page where hosts can feature keynote speakers only. 6. Request: Speakers should be able to add their own media files such as handouts/pdfs to their talks. 7. Request: Email template that should be sent out 1 week before event to folks who have registered, but have not checked out reminding them that they still have yet to purchase a ticket. 8. Request: Add a survey option we could send to attendees so hosts could get feedback for future events. Review Source Response from HeySummit July 12, 2020 Hi Erica - thanks so much for your thorough review. So glad that the HeySummit platform helped you make the Champions For Science event a huge success! Kudos to you! Really appreciate the time you took to write your feedback from the experience. These will be passed along to the product team as we are constantly working on new features and improvements. Feel free to get in touch to expand on any of your thoughts or if you have additional feedback! LK Laura K. President Events Services Used the software for: Less than 6 months ### "Champaign product for beer budgets! (But don't expect it to be what it isn't)" July 20, 2020 4.0 This product is perfect if you are doing summits, if you are jerryrigging for other events, expect to be a little frustrated. Even though they promote being usable for everything, it really is designed for a income generating sales summit. We got it to work for a one day conference with a bit of massaging and settling. The plus is it is plug and play, the minus is it is plug and play. If you don't like something you can't expect to change it. FYI. Customer service was very good (ended up reaching out more than expected because their online guidance is average). Pros It was plug and play; really easy to learn and once you uploaded key information, the system did the rest for you. With a little extra poking around, found ways to customize for my needs. Cons Needs more flexibility. Some of the email templates have frozen items that just don't apply to our event. Also, can't send any custom emails, no matter how simple. The language they use is very informal, which doesn't mix with all of our clients. Wish I could also change some of the templated layout, some things just didn't make sense where user would look for information, for example, the "media" section is burried and file name length too short. Also, session description too far down on the page. The social assets feature was a tease. It would have been great if it worked, but the art it created was unuseable; didn't even match brand colors. Reason for choosing HeySummit The user interface was very good and the price point, excellent. The learning curve was very quick too. The fact that you could test it for 2 weeks was the BIG SELLING POINT. Most people don't even let you see the back end in their demos. Review Source Response from HeySummit July 23, 2020 Thank you, Laura, for taking the time to review and provide your feedback. Pleased to hear your thoughts on the ease of use and value for money of our platform. We agree with your input that platform flexibility, custom emails, and online guidance could be improved. We are working on adding these exact features and improvements to the platform. I will also make sure to pass along your feedback regarding the social assets. Thanks for choosing HeySummit! Tito D. Director Internet Used the software for: 2+ years ### "If you do large online events, this is the MUST have tool!" August 10, 2021 5.0 I just love it, the platform is simple and intuitive to use, the support team is always helpful. On top of that there's a fairly active community to get help and ideas. Pros This is a simple, yet powerful and elegant solution to manage any large event, from one central place you control the whole process, and if you use any of the platforms that are integrated with Heysummit the process is transparent. If, not, you can always use the API to connect to the platform of your choice. I've tried other platforms to manage events, and this is by far the one I like the most. Cons Is not flexible enough to personalize yet. (more personalize options are being added) Review Source VR Verified Reviewer Software Engineering Consumer Services Used the software for: I used a free trial ### "HeySummit: Your Complete Virtual Event Solution" March 10, 2024 4.0 Overall experience with HeySummit is positive. It provides a comprehensive solution for hosting virtual events, conference call, providing seamless experience for organizers and attendees. Pros The best thing about HeySummit is its user-friendly interface and smooth navigation across the platform. Great place to host events and is so simple to use, the popups or texts make it very clear even for beginners on how to proceed in the platform. Cons Technical issues or bugs are very less but are present, which sometimes disrupt the user experience. Also, HeySummit's pricing tier makes it restrictive to small organizations or those who host infrequent events. Review Source Max H. Executive Director Professional Training & Coaching Used the software for: 6-12 months ### "By far the best virtual summit platform" June 20, 2020 4.0 It has been a great experience working with HeySummit team, fantastic support! Pros HeySummit offers the most comprehensive set of features while keeping a good pricing. Cons Conversion, up-selling and enagement features must be improved. Review Source Response from HeySummit July 12, 2020 Thanks so much for the review and feedback, Max! Your review title as the best virtual summit platform is high praise and we are so glad you've had a great experience with our comprehensive feature set and support team. Thanks for your feedback on improving the conversion, up-selling, and engagement features. We are always working on new features and improvements! Please feel free to get in touch to give us more detail on how we can improve. VR Verified Reviewer Marketing Consultant Marketing and Advertising Used the software for: 2+ years ### " Best event management company that specializes in virtual events!" June 28, 2022 5.0 I have used HeySummit on two events and have been extremely pleased with the results. I've used it for virtual events and everything runs smoothly. Highly recommend! Pros With HeySummit I am able to handle all of the details of my events, from registration to marketing to customer service. The attendees were happy with the quality of the events, and I received a lot of positive feedback. Cons I would like the events to be more customizable. But in general it is a very good platform :) Review Source EE Elisa E. COO Marketing and Advertising Used the software for: 6-12 months ### "One stop for all things Summits" November 26, 2019 5.0 Amazing software and the possibilities are endless. Pros This is wonderful software to easily and quickly set up online summits. It gives options to have preregistration, notifications, etc. it is great to have everything all in one. Cons I got a deal from app sumo and was not able to stream video for some reason but I need more time to play around with it to see if it was just because of my plan or if it was software limited. Review Source Response from HeySummit July 12, 2020 Thank you for your review, Elisa! So glad that you found HeySummit quick and easy for setting up your online summit. SA Sue A. Journal Journey Coach, Trainer and Author Health, Wellness and Fitness Used the software for: Less than 6 months ### "Easy to use and navigate " August 30, 2020 4.0 Not being a technical person it has solved all the automated emailing issues, setting up ticket sales and gives so many options so that each summit can be slightly different. It has also saved me so much time on setting all of the above up myself and money as I would have had to gotten outside help for this. By allowing the speakers to sign in and enter their details it also enables me to concentrate on the marketing side of things and gives a certain amount of responsibility to the speaker. The affiliate program is an awesome idea to encourage the speakers to advertise the events too as so many times they want to have their say but not assist in marketing the events. Pros Hey Summit had thought of pretty much everything for setting up and running a summit to make it easy. People , like myself who may not be all that technical, should not be afraid to use Hey Summit. It was really easy to navigate my way around and for the speakers who signed in to place their details on the dashboard too. From the email templates that go out automatically to the option to be able to giveaway prizes, offers and freebies and the affiliates program, it give lots of options for myself and the speakers to add extras to their talks. The Customer Support team have been great, and have always gotten back to me within 24hrs of me sending an email. Cons My main "gripe" would the flexibility of the landing page - mainly the colouring: 1 - It would be nice to have font colours optional and not just black 2 - It would be nice to have a coloured background and not just white Other than that there isn't anything too negative for me to say as it was a really well thought out product. Review Source MH Michele H. Founder Human Resources Used the software for: 6-12 months ### "Dream Team" June 20, 2020 4.0 My experience with HeySummit has been great. My attendees love the platform. Other summit hosts whom I've referred to HeySummit have enjoyed using it as well. Pros I've found HeySummit platform to one of the best virtual summit platforms available. I've done several virtual summits since 2017 with hundreds of registrants. Before HeySummit I had several moving parts from Clickfunnels to payment gateways to Zoom to graphic designs to digital marketing. With HeySummit I'm able to simplify this entire process! In addition I get great analytics about my marketing performance. On top of a great platform is the HeySummit team. While I'm on the east coast of the US their responsiveness to my requests and questions have always been quick. In addition, the Slack community is active and vibrant with collaboration among other users and HeySummit team. Cons There are (2) things I'd like to see improvement. First is integration to ActiveCampaign to capture registration info. The other is graphics. I'm NOT a designer. While HeySummit provides graphics I'd love the ability to either change the designs or have it integrate with Canva. Reason for choosing HeySummit I attended MissingLettr's virtual summit in 2018 which was hosted on HeySummit. At the time I didn't realize HeySummit was a new platform MissingLettr had created. I enjoyed it so much until I purchased it a few months later. Review Source Response from HeySummit July 12, 2020 Hi Michele, thanks so much for your review and happy to have you in the HeySummiteers community on Slack! We are so glad that you've been able to simplify your entire summit process through HeySummit. We are constantly working to improve the product with more integrations and feature updates. Your feedback is much appreciated. BB Bridget B. Founder Food & Beverages Used the software for: Less than 6 months ### "Thrilled in running my first virtual conference" July 7, 2020 5.0 As shared I only learned of HeySummit six weeks or so before I created my event. While I've used various platforms before it was either as a ticketing site or a website in terms of anything comparable. I was able to in this timeframe with the tools they offered, the support from their team and the Facebook group offer a seamless and great experience for my attendees. Pros To begin I launched my first virtual summit in six weeks and achieved this using Hey Summit's platform. Some of the features I liked most: speaker submissions via a direct link on the page, the auto population of the schedule and bios of speakers and their talks, the number of plug and play aspects eg. affiliate program, general analytics on referrals of attendees - and definitely the Hey Summit support team. The latter made all the difference. Cons There were a few features that were not immediately intuitive such as setting the date for your summit is tied to adding your first talk, the speaker login process or navigating where to change certain settings. Reason for choosing HeySummit Through a simple google search a video popped up by someone providing a review of the HeySummit product. I liked the features and decided to continue working with the platform. I'm already planning two more, with HeySummit! Review Source Response from HeySummit July 12, 2020 Hello Bridget - thank you for your awesome review! We are so thrilled that you had a great experience with HeySummit running your first virtual summit. Our product and support team will definitely appreciate the praise! Your user experience feedback is also greatly appreciated and acknowledged. It will get forwarded along to the product team to be considered as we plan new improvements and features. SM Sahil M. Research Associate Information Technology and Services Used the software for: 6-12 months ### "Good platform to host Virtual Event conveniently" September 17, 2023 5.0 Overall a good experience using Heysummit, planned a virtual event for one of our client Pros It is a good platform which supports in Managing and hosting Virtual event easily and conveniently. Cons good platform, no actually con so far found in the tool. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing HeySummit it has more features Review Source DS Digvijay S. Sr. Software Specialist Information Technology and Services Used the software for: 6-12 months ### "Supportive platform to host a virtual Event " March 3, 2023 5.0 very effective and supportive platform to host Virtual Events Pros The interface answered all our issues, and the interface is rather intuitive. I adore how simple it is to set up and how I can talk to my speakers and attendees directly on the platform. Very effective virtual event creating and hosting platform Cons Not much, just a complex setup features which consumes more time to understand. Rest it is a good and supportive platform Alternatives considered [Canapii](https://www.capterra.com/p/211741/Canapii/) Reason for choosing HeySummit it is not user friendly Review Source kT kerim T. Marketing & Business Development Events Services Used the software for: 1-2 years ### "Worth to try" October 16, 2022 5.0 In general I like it. Pros Easy to install and use. It allows you to do all the controls from one place. It was a smooth and enjoyable experience for me. Cons A more customizable area can be offered. Reporting can be improved. Review Source MS Marnie S. Owner Marketing and Advertising Used the software for: Less than 6 months ### "Amazing!" January 23, 2023 5.0 After trying multiple other platforms, and even custom coding our own in 2022, HeySummit did it all with excellence. Pros Done for you. It's intuitive, complete and reasonably priced. Our summit with 70 speakers went off without a hitch. HeySummit gets an A+ from us! Cons Honestly, if I had a concern, I'd reach out to support and they'd fix it -- fast. I cannot say enough good things about this software and team. Bravo! Review Source VR Verified Reviewer Program Director Arts and Crafts Used the software for: 6-12 months ### "Great solution for hosting online summits" December 28, 2019 5.0 I use Heysummit for hosting my online webinars. I have the professional plan and I'm really happy with all these amazing features it provides. Pros Heysummit is a great tool for hosting online webinars. It has a very user-friendly interface and the cool thing is that it is designed to help you with your overall marketing strategy, providing a cool landing page feature. Cons I really can't find something that I don't like about Heysummit right now. It does what it says and it's very user-friendly. Review Source Response from HeySummit July 12, 2020 Thank you for your great review. Helping you to easily market your online summit is a big win for our product, so glad you feel the same! Glad you found our user interface to be above par as well. KG Keisha G. Operations Associate Information Technology and Services Used the software for: Less than 6 months ### "Platform to Plan and host the Virtual Sessions " October 22, 2023 4.0 Good experience so far with Heysummit Pros It is a good platform which hepled us in planning and hosting the virtual event for one of our client Cons It has all the required features in hosting a virtual session Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing HeySummit It has soma advanced features Review Source AD Asha D. Software Consultant Information Technology and Services Used the software for: Less than 6 months ### "Virtual event hosting makes easier with Heysummit" September 23, 2023 5.0 nice experience so far Pros It is a good platform which supports in hosting virtual event with ease, it has all the required features of a hosting a grand virtual event. Cons No con at all, good platform so far as it has good nice features Alternatives considered [EventCreate](https://www.capterra.com/p/147664/EventCreate/) Reason for choosing HeySummit it has all the features which we were looking for Review Source VR Verified Reviewer Project Manager Publishing Used the software for: 1-2 years ### "Virtual events and trainings without the headaches" October 5, 2021 5.0 Extremely happy with the service and its integrations, can't wait to see what's next! Pros Extremely affordable and customizable solution with a professional team that stands behind their products and development Cons Development of new features from the roadmap can sometimes seem a bit slow, but when a new update is pushed or new features roll-out they're usually pretty solid so that makes up for it Review Source CÖ Cevdet Ö. Energy Systems Engineer Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Great solution to online meeting" January 19, 2023 5.0 Very pleased experiences. Pros We started to use HeySummit on curfew period during the Covid-19 pandemic. Its helped us so much to arrange online events. Its so basic to built up and start to use. Cons HeySummit does not have any cons for me. Review Source HC Hasan C. Global Marketing Director Computer Software Used the software for: 1-2 years ### "Fantastic CRM!" September 22, 2022 5.0 Pros Strong integration capabilities and customisability. Cons Building reports from scratch can be difficult, but their support team is on hand to help. Review Source Eduardo C. President Marketing and Advertising Used the software for: 6-12 months ### "Super easy and fast solution for online events" April 18, 2021 4.0 It was very easy to setup and contained everything that I needed. Pros It has everything that you need to setup and run your virtual events. This was very handy in the past few months. All in one, no need for anything else. Cons I joined during the LTD deal and a few options were still under development. For instance, I needed translations and it only came after a few months. No big deal and actually show commitment on development. 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