# MediaHQ Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about MediaHQ Software - reviews, pricing plans, popular comparisons to other Public Relations products and more. Source: https://www.capterra.com/p/196943/MediaHQ/ --- # MediaHQ Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) MediaHQ ## What is MediaHQ? For PR teams and agencies. Media relations without the pain. Fresh media contacts at your fingertips. Send press releases at speed and analyse your results all inside MediaHQs PR software. ## What is MediaHQ used for? [Public Relations](https://www.capterra.com/public-relations-software/)[Campaign Management](https://www.capterra.com/campaign-management-software/) Top alternative Featured Overall rating Based on 79 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MediaHQ?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://mediahq.com/&name=MediaHQ) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MediaHQ 4.6 (79) VS. [4.6 (6,074)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price Contact vendor Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (79) Ease Of Use 4.5 (6,025) Value For Money 4.2 (73) Value For Money 4.3 (4,644) Customer Service 4.8 (79) Customer Service 4.4 (4,437) ## MediaHQ alternatives [4.6 (2,238)](https://www.capterra.com/p/146652/Airtable/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (3,027)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.3 (2,937)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars Highest Rated [4.7 (254)](https://www.capterra.com/p/149054/Brand24/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/196943/MediaHQ/alternatives/) ## FAQs about MediaHQ Overview ### What problems does MediaHQ solve? MediaHQ solves slow, fragmented press release workflows by centralizing journalist discovery, targeted media list building, release creation, scheduling, distribution, and performance tracking in one place. PR teams, communications managers, and lean in-house comms staff use it to avoid outdated contacts, manual list maintenance, version confusion, and inefficient follow-up. Answer based on 23 reviews Overview ### Which roles and teams benefit most from MediaHQ? MediaHQ is most used by communications, PR, and marketing teams that manage media outreach, press lists, and campaign visibility. Communications managers and directors use it to distribute announcements and track coverage, while account and client-facing teams support stakeholder communications. Executives and heads of communications rely on it for strategic media planning and reputation management. Answer based on 79 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is MediaHQ built for? MediaHQ is for PR and communications teams and agencies, mainly in small businesses at 76%, with nonprofit organizations the top industry at 22%. It also serves public relations and communications firms at 19%, plus midsize at 13% and enterprise at 11%, primarily for public relations work. Answer based on 79 reviews Features and Usability ### What are the key features of MediaHQ? MediaHQ includes core media outreach features such as a journalist database, contact search and management, media list management, and press release distribution. Reviewers also highlight campaign scheduling and performance analytics, including open and click tracking. Differentiating strengths center on regularly updated contacts, shared lists, and press release drafting templates. Answer based on 32 reviews Getting Started and Support ### How easy is it to onboard and train a team on MediaHQ? MediaHQ is generally quick to onboard, with reviewers describing setup as smooth and the interface easy to learn for PR teams and smaller nontechnical groups. Live online sessions, webinars, videos, and documentation support training. New users usually get productive fast, while some teams still need time to finish onboarding and learn workflows. Answer based on 12 reviews Getting Started and Support ### What customer support options does MediaHQ offer, and how do users rate the experience? MediaHQ offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users generally describe support as fast, helpful, and accessible, with friendly staff, strong onboarding, and receptive follow-up on feedback. Some mention technical issues or pricing concerns, but support interactions are usually described as reliable and responsive. Answer based on 17 reviews Features and Usability ### How good is MediaHQ for finding and managing media contacts? MediaHQ makes contact search and list management easy for many PR and communications teams. It keeps media contacts in one place, supports shared list editing, and helps teams build targeted distributions quickly. Some users still find search results broad or inconsistent, and a few want better list updates, notifications, or more flexible recipient selection. Answer based on 32 reviews Features and Usability ### How reliable is MediaHQ's journalist database? MediaHQ gives PR teams a reliable journalist database that saves time on media outreach and list building. It offers searchable, regularly updated contacts, tagging, filters, and useful context like recent articles. Some users still double-check niche, local, or international contacts, and a few find search behavior or older records less consistent than expected. Answer based on 25 reviews Features and Usability ### How strong is MediaHQ's contact database? MediaHQ provides a strong contact database that helps communications teams reach relevant journalists faster. It offers broad media coverage, organized lists, contact segmentation, and frequent updates that reduce manual spreadsheet work. Some smaller teams and niche users note occasional gaps in local or specialist contacts, and a few want options to add extra contacts directly. Answer based on 24 reviews ## Features AI summary Based on 252 Public Relations reviews Capterra data shows that buyers of public relations software rank the following features as their top priorities: - **Contact Management** (**35%** of reviewers rated this feature as critical) - **Search/Filter** (**45%**) - **Email Distribution** (**56%**) MediaHQ supports all three features that reviewers rate most important: **Contact Management**, **Search/Filter**, and **Email Distribution**. Together, these capabilities help businesses keep media lists organized, find the right contacts faster, and send targeted outreach at scale, allowing teams to manage press relationships more efficiently and improve campaign execution. Contact Management 4.4 (40) 75.00% of 40 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Search/Filter 4.4 (58) 79.31% of 58 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria Campaign Management 4.4 (37) 54.05% of 37 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Scheduling 4.9 (42) 85.71% of 42 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Auto Update 4.1 (29) 55.17% of 29 reviewers that rated this feature as important or highly important Automatic update of information / software Reporting & Statistics 4.2 (19) 57.89% of 19 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns MediaHQ 34 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Automatic update of information / software Track and manage schedules and meetings via an integrated calendar Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Plan and strategize marketing campaigns Set campaign schedules by selecting start, pause, and end dates Track the amount of clicks on individual products to measure campaign results Manage and track all internal and external communication conducted via calls, email, text, or chat Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Centralized repository to store content and assets Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Graphical representation of data Manage digital assets Manage, store and organize emails within the system or via third-party apps Pre-made examples and templates for emails Tracks metrics that provide insight into how a user interacts with any interface or product Analyze and gain insights into data in real-time Receive data and information in real time Active reporting of data and metrics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Track activity on sites such as Facebook, Twitter, Instagram, etc. Create, save, and re-purpose templates for emails, forms, etc. Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Interact with data visualization elements, such as charts and graphs, to drill down into data Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.5 (79) 4.5 Based on 79 reviews ## Pricing Value for money 4.2 (73) ### Starting price Free trial available Value for money 4.2 (73) 4.2 Based on 73 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (79) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (79) 4.8 Based on 79 reviews ## User reviews Overall rating 4.6 Based on 79 reviews Filter by rating 5(49) 4(30) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MD Miriam D. Communications Consultant Public Relations and Communications ### "MediaHQ is a must for any PR/Comms practioner" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 10, 2026 My experience has been excellent. For me this is a vital tool in my small business. I would be lost without it and it saves me, a one person operation, so much time. Pros For me MediaHQ is an important cog in my small media consultancy business. I don't have time to be keeping up to date with media contacts in what is a fast moving sector with lots of turn over and change. I have every confidence that my press releases reach the proper eyes, and in that way i am serving my clients really well. The system is also really easy to use, and the customer support is immense with almost immediate response to queries or issues. As well as press release distribution MediaHQ is invaluable is helping me pitch directly to journalists, editors and producers. Its media lists are very comprehensive and east to search. Cons The only negative - and there is really only this from my view point - is that sometimes contacts are not updated quickly enough. But currently there is so much change in media in Ireland with lots of movement that it would be hard to keep up to date. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KB Kate B. Media Officer Non-Profit Organization Management ### "Positive experience with MediaHQ" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 9, 2026 Very positive in terms of the customer service and updating of lists. Any staff member I interacted with was very friendly and accommodating, and the training was decent. It felt more accessible than Meltwater. Pros I really appreciate the up-to-date media lists they have provided for Irish media and in the North of Ireland, plus the easy to use search of the database function. Cons I think the list feature where MediaHQ provides catered lists should be part of the included initial plan. I also think the ability to create detailed reports could be more along the lines of Meltwaters. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KF Karen F. Marketing PR Manager Retail ### "Ireland's Leading Media Database" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 18, 2026 Lovely team to work with, very helpful and ease of platform has made issuing and managing media much easier task and less adminstrative. Pros Ease of use for creating and managing media list, making it quicker and more streamlined and easier to manage campaigns and press release distribution. Cons No major cons, but sometimes I feel like I miss updates on the dashboard so would be good to be able to filter or be notified proactively of relevant changes in my industry area. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Mel K. PR and Communications Officer Non-Profit Organization Management ### "Easy to use, intuitive platfrom" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 20, 2026 Pros The platform is really easy to use and navigate. We mainly use it to schedule our press releases to send outside of our normal work hours, but the database of journalists etc has also been very useful. The analytics provided really help us with analysing our performance. The support team behind the scenes have always been super helpful too :) Cons The only issue we've come across is that the notes made via one user account are not available to view when logged in to another user account. It hasn't caused us any major problems though Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Faculty Marketing and Communications Officer Higher Education ### "Perfectly suited to our needs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 26, 2026 Overall, I find the platform to be perfect for our needs, and the level of customer service of excellent. Pros It's intuitive and easy to use, with an excellent contact database and great customer service support. Cons In the time I have used the platform, across two different institutions, I haven't encountered anything of significance Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AH Alanna H. PR and Marketing Communications Executive Dairy ### "Easy and Effective Tool for Press Release Distribution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 23, 2026 My experience has been very positive so far. The platform is easy to use, saves time on distribution, and provides useful insights that help improve PR efforts. Even as a new user, it’s been simple to get started and see value quickly. Pros MediaHQ makes press release distribution very straightforward and efficient. I especially like the ability to track performance through detailed stats, which helps inform future releases and improve follow-ups. Cons I haven’t identified any major drawbacks so far, as I’ve only recently started using the platform again after a break. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JL Joe L. Media and Communications Higher Education ### "Media HQ for press release distribution" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 22, 2026 Overall very positive, the breadth and depth of its contact list is very impressive and makes issuing releases easier. Pros The media database is constantly kept up to date, and the depth of contacts is impressive. I also like the feed on the dashboard keeping users up to date on ongoing events. The platform is very intuitive and easy to use. Cons I'd like to be able to add individual contacts to the recipients of a release, not just my lists but this is a minor point, overall it's very good and user friendly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KM Kelly M. Marketing and Communications Officer Higher Education ### "Great customer service and easy to use platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 18, 2026 Pros Great onboarding and responsive customer service. Lists are updated regularly and the platform is very easy to use. Cons I haven't encountered any negative aspects of using Media HQ. I find it intuitive and fit for purpose Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MO Mia O. Communications and Media Officer Entertainment ### "Media HQ review - Abbey Theatre press office " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 12, 2026 Overall very happy with the service! Definitely room for improvement on a few technical things (see above) but based on the recent database training I received it seems MediaHQ are actively working on improving the service and ‘story cycle’ and are very receptive to feedback from users. Pros The customer support is very fast and helpful, always ready to help on any queries I have no matter how big or small. I also like how varied the media contacts database is and that I have access to international news desks and journos as well as Irish ones. It makes building lists easy. Cons The searchability on the media containers database is sometimes poor and glitchy. I.e. I will search a name in the search bar and it won’t show up immediately, but then I search it a different day or via the browser extension on an article the journalist has written and it’ll show up. Also, sometimes the formatting when drafting press releases is tricky especially when I copy over from Microsoft word or other docs. The fonts will appear differently or spacing is slightly off, etc. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HM Hilary M. Communications and Programming Entertainment ### "Powerful Tool, worth the expense if used on a regular basis. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 11, 2026 Overall good, testament to the fact that we have gone back to engage them each year for the past 10 years. Pros MediaHQ makes it easier to connect with journalists and get media releases directly to journalist's inboxes. Cons MediaHQ is a very useful tool, but it can be expensive, especially for a small businesses who only use the system at certain times of the year. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/196943/MediaHQ/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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