--- title: "MediaHQ Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about MediaHQ Software - reviews, pricing plans, popular comparisons to other Public Relations products and more." source_url: "https://www.capterra.com/p/196943/MediaHQ/" page_type: "product" language: "en" --- # MediaHQ Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) MediaHQ ## What is MediaHQ? For PR teams and agencies. Media relations without the pain. Fresh media contacts at your fingertips. Send press releases at speed and analyse your results all inside MediaHQs PR software. ## What is MediaHQ used for? [Public Relations](https://www.capterra.com/public-relations-software/)[Campaign Management](https://www.capterra.com/campaign-management-software/) Top alternative Featured Overall rating Based on 80 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MediaHQ?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://mediahq.com/&name=MediaHQ) Rating Breakdown 4.6 +− Features4.5 Value for Money4.2 Ease of Use4.7 Customer Service4.8 Rating Breakdown 4.6 Features4.5 Value for Money4.2 Ease of Use4.7 Customer Service4.8 ## MediaHQ Reviewers Verdict Updated August 2026 AI summary - MediaHQ suits PR and communications teams, agencies, and consultancies that manage media lists and outreach. - Its main advantage is the combination of user-friendly communications tools with highly responsive customer support. - Teams benefit from faster media outreach, centralized contact management, and real-time performance insights. - Reviewers note pain points like clunky press release editing, occasional contact search limitations, and some manual list maintenance. - MediaHQ fits organizations seeking efficient PR workflows but may frustrate those needing advanced editing or fully automated contact updates. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MediaHQ 4.6 (80) VS. [4.7 (255)](https://www.capterra.com/p/149054/Brand24/reviews/) Starting Price Contact vendor Starting Price $199 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (80) Ease Of Use 4.7 (35) Value For Money 4.2 (74) Value For Money 4.5 (35) Customer Service 4.8 (80) Customer Service 4.8 (34) ## MediaHQ alternatives [4.6 (6,111)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (2,244)](https://www.capterra.com/p/146652/Airtable/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.3 (2,949)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.6 (910)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/196943/MediaHQ/alternatives/) ## FAQs about MediaHQ Overview ### What problems does MediaHQ solve? MediaHQ solves slow, manual press release workflows by centralizing journalist discovery, targeted media list building, release creation, scheduling, distribution, and performance tracking. PR teams, communications managers, agencies, and small consultancies use it to avoid outdated contact databases, repetitive list maintenance, and uncertainty about whether releases reached the right journalists. Answer based on 24 reviews Overview ### Which roles and teams benefit most from MediaHQ? MediaHQ is most used by communications and PR teams, including managers, directors, officers, and executives who manage media lists, distribute press releases, and track outreach. Marketing and communications leads use it to coordinate campaigns, while agency account teams and executives support client publicity, stakeholder visibility, and stronger media relationships. Answer based on 80 reviews Overview ### What company size and industries is MediaHQ built for? MediaHQ is for PR and Communications teams and agencies, with small businesses making up 76% of reviewers and non-profit organizations the largest industry at 22%. It also serves public relations and communications firms at 19%, plus civic and social organizations at 5%, primarily for public relations work. Answer based on 80 reviews Features and Usability ### What are the key features of MediaHQ? MediaHQ includes a journalist database and contact search tools as core features, plus media list management for building and sharing targeted lists. Reviewers also highlight press release builder and email distribution for sending releases, along with scheduling and performance analytics such as open and click tracking. Answer based on 33 reviews Getting Started and Support ### How easy is it to onboard and train a team on MediaHQ? MediaHQ is quick to onboard for most PR teams, with reviewers describing setup as smooth and the interface as easy to use. Live online sessions, webinars, videos, and documentation give teams clear training paths. Day-to-day users tend to get productive quickly, while new users and smaller teams may need brief guided support. Answer based on 12 reviews Getting Started and Support ### What customer support options does MediaHQ offer, and how do users rate the experience? MediaHQ offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users generally describe support as fast, helpful, and easy to access, with near-immediate responses to questions, strong onboarding and training, and staff who are receptive to feedback. Some users mention technical issues, but support remains well regarded. Answer based on 18 reviews Features and Usability ### How good is MediaHQ for finding and managing media contacts? MediaHQ makes contact search and list management easy for many PR teams and small consultancies. It keeps media contacts in one place, supports shared and editable lists, and helps target releases quickly, though some users mention search glitches, occasional outdated records, and limits when sending or adding individual contacts. Answer based on 33 reviews Features and Usability ### How useful is MediaHQ's journalist database? MediaHQ gives PR and communications teams a useful journalist database that saves time and improves targeting. It offers broad, searchable media lists, contact details, and filtering by topic or location, though some users still find niche searches inconsistent, some records dated, and international coverage narrower than they want. Answer based on 26 reviews Features and Usability ### How reliable is MediaHQ's contact database? MediaHQ provides a reliable contact database that helps communications teams build media lists and send targeted outreach faster. It covers many sectors, keeps records organized, and reduces manual spreadsheet work, though some users note gaps for smaller or niche publications and want more flexibility to add extra contacts. Answer based on 24 reviews ## Features AI summary Based on 255 Public Relations reviews Capterra data shows that buyers of public relations software rank the following features as their top priorities: - **Contact Management** (**36%** of reviewers rated this feature as critical) - **Scheduling** (**42%**) - **Search/Filter** (**46%**) MediaHQ supports all three features that reviewers rate most highly: **Contact Management**, **Scheduling**, and **Search/Filter**. Together, these capabilities help businesses keep media lists organized, plan outreach at the right time, and quickly find the right contacts or information, allowing teams to manage PR activity more efficiently and respond faster to opportunities. Contact Management 4.4 (41) 75.61% of 41 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Scheduling 4.9 (43) 86.05% of 43 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Search/Filter 4.5 (59) 79.66% of 59 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria Campaign Management 4.4 (37) 54.05% of 37 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Auto Update 4.1 (29) 55.17% of 29 reviewers that rated this feature as important or highly important Automatic update of information / software Reporting & Statistics 4.2 (19) 57.89% of 19 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns MediaHQ 34 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Auto Update: Automatic update of information / software - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - Click Tracking: Track the amount of clicks on individual products to measure campaign results - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Digital Asset Management: Manage digital assets - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Templates: Pre-made examples and templates for emails - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Social Media Monitoring: Track activity on sites such as Facebook, Twitter, Instagram, etc. - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (80) 4.5 Based on 80 reviews ## Pricing Value for money 4.2 (74) ### Starting price Free trial available Value for money 4.2 (74) 4.2 Based on 74 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (80) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (80) 4.8 Based on 80 reviews ## User reviews Overall rating 4.6 Based on 80 reviews Filter by rating 5(51) 4(29) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Sam H. Communications Assistant Museums and Institutions ### "Brilliant service!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 20, 2026 I use MediaHQ on at least a weekly basis to find contact details and issue press releases, and it's a vital part of my role. Pros Contact database is terrific and always evolving. Press releases always go out at scheduled time with no issues whatsoever. Cons Small idiosyncractic issues with search function, sometimes the contact types into the search bar comes up second or third. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Mannat M. Sr. Marketing Executive Non-Profit Organization Management ### "Intuitive, AI-Friendly PR Made Easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 14, 2026 Pros MediaHQ makes it really easy to manage and distribute all our press releases from one platform. It’s very intuitive, and the AI-friendly features make creating headlines and copy much easier, even when we’re starting with just a few key pieces of information. Cons The only thing I’d say is that there could be a little more flexibility around customising media lists, particularly when targeting specific outlets like radio channels. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MD Miriam D. Communications Consultant Public Relations and Communications ### "MediaHQ is a must for any PR/Comms practioner" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 10, 2026 My experience has been excellent. For me this is a vital tool in my small business. I would be lost without it and it saves me, a one person operation, so much time. Pros For me MediaHQ is an important cog in my small media consultancy business. I don't have time to be keeping up to date with media contacts in what is a fast moving sector with lots of turn over and change. I have every confidence that my press releases reach the proper eyes, and in that way i am serving my clients really well. The system is also really easy to use, and the customer support is immense with almost immediate response to queries or issues. As well as press release distribution MediaHQ is invaluable is helping me pitch directly to journalists, editors and producers. Its media lists are very comprehensive and east to search. Cons The only negative - and there is really only this from my view point - is that sometimes contacts are not updated quickly enough. But currently there is so much change in media in Ireland with lots of movement that it would be hard to keep up to date. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KB Kate B. Media Officer Non-Profit Organization Management ### "Positive experience with MediaHQ" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 9, 2026 Very positive in terms of the customer service and updating of lists. Any staff member I interacted with was very friendly and accommodating, and the training was decent. It felt more accessible than Meltwater. Pros I really appreciate the up-to-date media lists they have provided for Irish media and in the North of Ireland, plus the easy to use search of the database function. Cons I think the list feature where MediaHQ provides catered lists should be part of the included initial plan. I also think the ability to create detailed reports could be more along the lines of Meltwaters. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KF Karen F. Marketing PR Manager Retail ### "Ireland's Leading Media Database" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 18, 2026 Lovely team to work with, very helpful and ease of platform has made issuing and managing media much easier task and less adminstrative. Pros Ease of use for creating and managing media list, making it quicker and more streamlined and easier to manage campaigns and press release distribution. Cons No major cons, but sometimes I feel like I miss updates on the dashboard so would be good to be able to filter or be notified proactively of relevant changes in my industry area. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Mel K. PR and Communications Officer Non-Profit Organization Management ### "Easy to use, intuitive platfrom" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 20, 2026 Pros The platform is really easy to use and navigate. We mainly use it to schedule our press releases to send outside of our normal work hours, but the database of journalists etc has also been very useful. The analytics provided really help us with analysing our performance. The support team behind the scenes have always been super helpful too :) Cons The only issue we've come across is that the notes made via one user account are not available to view when logged in to another user account. It hasn't caused us any major problems though Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Faculty Marketing and Communications Officer Higher Education ### "Perfectly suited to our needs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 26, 2026 Overall, I find the platform to be perfect for our needs, and the level of customer service of excellent. Pros It's intuitive and easy to use, with an excellent contact database and great customer service support. Cons In the time I have used the platform, across two different institutions, I haven't encountered anything of significance Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AH Alanna H. PR and Marketing Communications Executive Dairy ### "Easy and Effective Tool for Press Release Distribution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 23, 2026 My experience has been very positive so far. The platform is easy to use, saves time on distribution, and provides useful insights that help improve PR efforts. Even as a new user, it’s been simple to get started and see value quickly. Pros MediaHQ makes press release distribution very straightforward and efficient. I especially like the ability to track performance through detailed stats, which helps inform future releases and improve follow-ups. Cons I haven’t identified any major drawbacks so far, as I’ve only recently started using the platform again after a break. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JL Joe L. Media and Communications Higher Education ### "Media HQ for press release distribution" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 22, 2026 Overall very positive, the breadth and depth of its contact list is very impressive and makes issuing releases easier. Pros The media database is constantly kept up to date, and the depth of contacts is impressive. I also like the feed on the dashboard keeping users up to date on ongoing events. The platform is very intuitive and easy to use. Cons I'd like to be able to add individual contacts to the recipients of a release, not just my lists but this is a minor point, overall it's very good and user friendly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KM Kelly M. Marketing and Communications Officer Higher Education ### "Great customer service and easy to use platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 18, 2026 Pros Great onboarding and responsive customer service. Lists are updated regularly and the platform is very easy to use. Cons I haven't encountered any negative aspects of using Media HQ. I find it intuitive and fit for purpose Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/196943/MediaHQ/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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