# MediaHQ Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is MediaHQ the right Public Relations solution for you? Explore 76 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/196943/MediaHQ/reviews --- MediaHQ 4.6 (76) [View alternatives](https://www.capterra.com/p/196943/MediaHQ/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of MediaHQ Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews Mel K PR and Communications OfficerNon-Profit Organization Management, 51 - 200 employeesUsed the software for: More than 2 years. “We mainly use it to schedule our press releases to send outside of our normal work hours, but the database of journalists etc has also been very useful.“ April 20, 2026 Aislinn B PR and Communications Account ManagerPublic Relations and Communications, 2 - 10 employeesUsed the software for: 6-12 months. “Can be clunky when editing text in the box, errors and words jump around. When creating lists, you can mass add to lists, you need to go page by page, which if you forget to save, can take time“ October 29, 2025 ST Sara T Marketing and Communications ManagerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: Less than 6 months. “MediaHQ is a fantastic tool; it saves you money, time and stress, and is a reliable platform in terms of customer support and GDPR compliance.“ February 19, 2026 AC Aisling C Junior Marketing ExecRetail, 11 - 50 employeesUsed the software for: Less than 6 months. “Occasionally, some contact information can feel slightly outdated, which means I need to double-check certain details before sending a release.“ December 11, 2025 AC Aisling C Junior Marketing ExecRetail, 11 - 50 employeesUsed the software for: Less than 6 months. “Their hands-on approach adds a lot of value and builds confidence in the platform. While there are a few areas that could be refined, such as more detailed reporting and even broader search capabilities, these are relatively small in comparison to the overall benefits.“ December 11, 2025 LL Lawrence L PR ExecutiveGambling & Casinos, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “The actual interface for editing releases can feel slightly clunky when editing longer releases also, and slightly temperamental when pasting content.“ June 19, 2025 TN Teresa N Communications DirectorAutomotive, 11 - 50 employeesUsed the software for: More than 2 years. “A simple system to use, information at your fingertips, all your media contacts in one place, curated contact lists, and instant results of your releases.“ March 9, 2026 AE Ann E Sr ExecutiveMarketing and Advertising, 2 - 10 employeesUsed the software for: Less than 6 months. “Also, sometimes I come across journalist info that’s out of date, which can be frustrating. And the analytics after sending a release could be a bit more detailed.“ May 14, 2025 ## Showing most helpful reviews Showing 1-25 of 76 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Mel K. PR and Communications Officer Non-Profit Organization Management Used the software for: 2+ years ### "Easy to use, intuitive platfrom" April 20, 2026 5.0 Pros The platform is really easy to use and navigate. We mainly use it to schedule our press releases to send outside of our normal work hours, but the database of journalists etc has also been very useful. The analytics provided really help us with analysing our performance. The support team behind the scenes have always been super helpful too :) Cons The only issue we've come across is that the notes made via one user account are not available to view when logged in to another user account. It hasn't caused us any major problems though Review Source RG Ryan G. Press and PR Exec Public Relations and Communications Used the software for: 6-12 months ### "Fantastic Service" October 29, 2025 5.0 Very positive, incredibly easy to use with features that make the press release process much more efficient. Also very easy to edit/reschedule which is important in PR! Pros Very easy to use and update, the frequent updating of contacts who have left/joined organisations is hugely helpful! Also, the ease of curating bespoke distribution lists has been hugely helpful and acts as a great offering for clients of IDA. Cons Lists feature was initially difficult to navigate (adding someone from a private list while also adding a contact from the MediaHQ list), however after querying with your customer success team it was explained clearly. Switched from [PRgloo](https://www.capterra.com/p/186712/PRgloo/) Not as efficient and value for money was considered an issue with PRGloo Review Source MO Mia O. Communications and Media Officer Entertainment Used the software for: 6-12 months ### "Media HQ review - Abbey Theatre press office " March 12, 2026 4.0 Overall very happy with the service! Definitely room for improvement on a few technical things (see above) but based on the recent database training I received it seems MediaHQ are actively working on improving the service and ‘story cycle’ and are very receptive to feedback from users. Pros The customer support is very fast and helpful, always ready to help on any queries I have no matter how big or small. I also like how varied the media contacts database is and that I have access to international news desks and journos as well as Irish ones. It makes building lists easy. Cons The searchability on the media containers database is sometimes poor and glitchy. I.e. I will search a name in the search bar and it won’t show up immediately, but then I search it a different day or via the browser extension on an article the journalist has written and it’ll show up. Also, sometimes the formatting when drafting press releases is tricky especially when I copy over from Microsoft word or other docs. The fonts will appear differently or spacing is slightly off, etc. Review Source CG Cathy G. Head of Communications Non-Profit Organization Management Used the software for: 2+ years ### "Good pruduct" February 22, 2023 4.0 Have used the product through the years - and features that were included in the MediaHQ when I started using the product 10 years ago are now are separated out and costed individually so it's getting more and more difficult to not feel price gouged. Training is a video and very little else. Useful to have influencers on the list hub too. Pros The list hub is a hugely useful resource. The product is really easy to use and scheduling of press releases is a very useful feature. The reporting tool is useful too. Cons There was no offer of integrating with an existing business product. Two step authentication is time consuming and not necessary. The list hub can be confusing. Lists can also be out of date - people have left, moved jobs or are not included. Title of people and where they work in large organisations would be useful. Review Source Response from MediaHQ March 14, 2023 Thank you for being a long-time user of MediaHQ and for sharing your feedback with us. We're happy to hear that you find our product useful and easy to use. We appreciate your feedback on the integration of our product with other business tools, and we will take it into consideration as we continue to develop our offering. We're sorry to hear that you had issues with the list hub, and we will work to ensure that our lists are up-to-date and accurate. Thank you for your continued support of MediaHQ. JL Joe L. Media and Communications Higher Education Used the software for: 1-2 years ### "Media HQ for press release distribution" March 22, 2026 4.0 Overall very positive, the breadth and depth of its contact list is very impressive and makes issuing releases easier. Pros The media database is constantly kept up to date, and the depth of contacts is impressive. I also like the feed on the dashboard keeping users up to date on ongoing events. The platform is very intuitive and easy to use. Cons I'd like to be able to add individual contacts to the recipients of a release, not just my lists but this is a minor point, overall it's very good and user friendly. Review Source TN Teresa N. Communications Director Automotive Used the software for: 2+ years ### "MediaHQ for all your PR needs" March 9, 2026 4.0 Great product to reach all your media contacts & communicate your message. Support is available should you need assistance. Pros A simple system to use, information at your fingertips, all your media contacts in one place, curated contact lists, and instant results of your releases. Cons No cons to report. Media HQ is always working on ways to improve the user's experience, so the system is not a static programme. Review Source HM Hilary M. Communications and Programming Entertainment Used the software for: 2+ years ### "Powerful Tool, worth the expense if used on a regular basis. " March 11, 2026 5.0 Overall good, testament to the fact that we have gone back to engage them each year for the past 10 years. Pros MediaHQ makes it easier to connect with journalists and get media releases directly to journalist's inboxes. Cons MediaHQ is a very useful tool, but it can be expensive, especially for a small businesses who only use the system at certain times of the year. Review Source VR Verified Reviewer Faculty Marketing and Communications Officer Higher Education Used the software for: 2+ years ### "Perfectly suited to our needs" March 26, 2026 5.0 Overall, I find the platform to be perfect for our needs, and the level of customer service of excellent. Pros It's intuitive and easy to use, with an excellent contact database and great customer service support. Cons In the time I have used the platform, across two different institutions, I haven't encountered anything of significance Review Source AH Alanna H. PR and Marketing Communications Executive Dairy Used the software for: 2+ years ### "Easy and Effective Tool for Press Release Distribution" March 23, 2026 5.0 My experience has been very positive so far. The platform is easy to use, saves time on distribution, and provides useful insights that help improve PR efforts. Even as a new user, it’s been simple to get started and see value quickly. Pros MediaHQ makes press release distribution very straightforward and efficient. I especially like the ability to track performance through detailed stats, which helps inform future releases and improve follow-ups. Cons I haven’t identified any major drawbacks so far, as I’ve only recently started using the platform again after a break. Review Source KM Kelly M. Marketing and Communications Officer Higher Education Used the software for: 1-2 years ### "Great customer service and easy to use platform" March 18, 2026 5.0 Pros Great onboarding and responsive customer service. Lists are updated regularly and the platform is very easy to use. Cons I haven't encountered any negative aspects of using Media HQ. I find it intuitive and fit for purpose Review Source AH Adam H. HEO Government Administration Used the software for: 6-12 months ### "Adams review" October 21, 2025 5.0 Nothing negative to say at all. We are delighted with it as we tend to regularly post press releases and it literally takes 2 minutes to send which saves us a lot of time. Pros It is very easy to use, I like the AI option as well and the way it generates a title for the press release. Cons The fact that we cannot use a generic email address to send the releases from such as pressoffice@hsa.ie it has to be my own one. Review Source RB Rebecca B. Managing Director Public Relations and Communications Used the software for: Less than 6 months ### "Handy Tool for Finding Media Contacts" July 11, 2025 5.0 My overall experience with MediaHQ has been positive. It’s easy to use and the media contact database is a real time-saver when planning outreach. While there were a few gaps in contact info for smaller publications, overall, it made our PR process more efficient. Pros What I like most about Media HQ is how easy it is to find and connect with journalists. The media contacts database is very comprehensive, and the search function makes it simple to filter by topic or location. Cons I couldn’t find a couple of editors from smaller publications. The database is great for major media contacts but it felt like some of the more niche or local contacts were missing. Review Source AB Aislinn B. PR Account Manager Public Relations and Communications Used the software for: Less than 6 months ### "A Godsend for PR Pros" January 14, 2025 4.0 A godsend really, has helped me with a client that likes to send out a lot of press releases Pros The media list collation and database are second to none Cons Sometimes the search feature isn't the greatest, would like stats on podcasts etc. Review Source MH Maria H. Communications Executive Hospital & Health Care Used the software for: Less than 6 months ### "Very happy with my experience" March 18, 2025 5.0 Easy to use and a fast way to get press releases out to the right people. Pros Ease of use. Nice user interface. Good lists of journalists. Cons I have no issues in my experience so far. Review Source RL Ronan L. Senior Client Executive Public Relations and Communications Used the software for: Less than 6 months ### "MediaHQ is a great help with issuing press releases " July 19, 2024 5.0 MediaHQ is a great tool with really excellent client support. Pros MediaHQ is a great tool for staying up to date with new media appointments and transfers across the industry, while also acting as a really useful aid in designing, writing, scheduling and issuing multiple press releases for clients. Cons Overall MediaHQ is a positive work too, however, sometimes the server is slow and has issues with loading and general functionality. Review Source Response from MediaHQ October 24, 2024 Thank you for your thoughtful review of MediaHQ! We're thrilled to hear that you find our platform beneficial for staying updated on media appointments and for managing your press releases effectively. It’s wonderful to know our client support has made a positive impact on your experience. We appreciate your feedback regarding the server speed and functionality issues. Our team is always working to enhance our platform, and your insights help us prioritize improvements. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to support you! VR Verified Reviewer Senior Engagement and Marketing Manager Non-Profit Organization Management Used the software for: 6-12 months ### "Easy to use and navigate" June 6, 2024 4.0 It has been great so far. I think that there are features that I have not yet used and I am excited to explore. Pros It is user friendly and the support from the MediaHQ team is great- they respond quickly to queries. Cons There are features that I have not used and was unaware of. Maybe a guide of everything that MediaHQ can do would be great. Review Source Response from MediaHQ June 13, 2024 Thank you for your review of MediaHQ. We're glad to hear that you find our platform easy to use and that our support team has been responsive. We appreciate your suggestion for a comprehensive guide on all features. We're excited for you to explore more of what MediaHQ has to offer. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help! JH Jack H. Intern Utilities Used the software for: Less than 6 months ### "An Extremely Helpful Tool For Organization And Distribution Of Press Releases" June 6, 2024 5.0 Overall I found the platform to be perfectly suited to our needs, weather it be creating press releases, distributing press releases or managing the thousands of contacts we have in the media. Pros This platform makes it really easy to organize different media lists and helps to keep track of the various contacts we have for different types of press releases. The customer service was also extremely helpful and they were always open to any questions I had. Cons It can be confusing to navigate the website at first but MediaHQ ensure that help is always available to make sure this issue is dealt with swiftly. Review Source Response from MediaHQ June 13, 2024 Thank you for your review of MediaHQ. We're thrilled to hear that you find our platform helpful for organising and distributing press releases, and that our customer service has been supportive. We appreciate your feedback on the initial navigation. We're always here to help ensure you have a smooth experience. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help! CC Catherine C. Communications Officer Government Administration Used the software for: 2+ years ### "Kilkenny County Council Communications Department Review" November 25, 2022 4.0 Mediahq has taken a considerable amount of work out of the circulation of Press Releases for Kilkenny County Council. Being an organisation with a number of different departments and service areas and our Communications is centralised, this software allows us to manage our media communications in an efficient and structured manner. The Customer Service in Mediahq has been excellent. Pros Ease of Use.Current and up to date data.Allows reporting on how Press Releases Perform. Cons I would like if the package would provide an overall report on Press Releases performance and maybe categorise into the different departments. Review Source VR Verified Reviewer Communications Manager Non-Profit Organization Management Used the software for: 6-12 months ### "We'd be lost without Media HQ " May 8, 2023 5.0 The customer service is great. I feel like we are valued with regular check-ins from the Media HQ team. I don't feel like a faceless customer, which is a very unique feeling. Pros Media HQ makes my job easier. It's easy for us to send press releases and information to Media Contacts. The analytics are incredibly helpful for me in communicating my department's efficacy to our Senior Management Team. It also allows us to tailor our approaches moving forward. Cons I wouldn't say I like the price point, but I understand why it needs to be so expensive. Review Source AF Adrienne F. Communications Director Civic & Social Organization Used the software for: Less than 6 months ### "Great overall product and user experience " April 11, 2024 4.0 Very good experience - I would be lost without MediaHQ as it takes a whole swathe of potential work off my plate. I don't need to manage media lists, record my press releases or wonder if my release was opened, it's all there in one portal. Pros It provides a number of different resources, which I really like - access to media contacts, creation of lists, support writing press releases, post release analytics. It is a key tool in managing good engagement with media as a stakeholder. It is relatively easy to use and when I have a question, the support is excellent. Cons Sometimes the database does not have a media contact, even ones that would be well known. I would also like if I could add my own additional contacts when issuing a press release. Review Source Response from MediaHQ May 2, 2024 Thank you for sharing your review of MediaHQ. We're thrilled to hear that you find our platform to be a valuable resource for managing your media engagement effectively. Regarding your concern about the occasional absence of media contacts in our database and the desire to add your own contacts, we appreciate your feedback. We want to let you know that you can actually add your own contacts to MediaHQ using our "Own Contact" feature. A member of our team will be in touch with more details on how to utilise this feature to enhance your experience with MediaHQ. We're grateful for your support and loyalty to MediaHQ. If you ever have any questions or need assistance, our dedicated support team is here to help you every step of the way. SM Sharon M. Head of PR & Sponsorship Gambling & Casinos Used the software for: Less than 6 months ### "A must have for PR professionals " March 20, 2023 5.0 Media HQ makes our job easier. We issue a lot of comms, I would say more than the average brand, so it's crucial we're reaching the right audience on the right topics and the analytics are very useful so we can see the open rate and the journalists most likely to cover. There are additional useful features that we really enjoy like the news feed etc. Pros MediaHQ's interface and ease of use is its best feature. Compared to other tools in the market it's much more user friendly and more importantly the database is up-to-date. MediaHQ is continuously improving its features also which is great to see. Cons Sometimes it can lag whilst waiting on a page to load, but that's more to do with my impatience than a problem with the service itself! UK lists could probably do with some building out overall. Reason for choosing MediaHQ Media HQ is the leader for us in terms of media distribution. It's reliable and easy to use. Review Source Joe R. Head of Communications Medical Devices Used the software for: 2+ years ### "Simple, Quick, Effective News Distribution Platform" April 18, 2023 5.0 Nice people, good platform and good results in terms of coverage. Pros Turns communications individuals into communications departments. Distributing press releases to local and national media has never been easier than with MediaHQ. Cons Hovering text formatting bar would be ideal but inessential. Reason for choosing MediaHQ Great value, excellent customer service. Review Source SH Sam H. Communications Assistant Museums and Institutions Used the software for: Less than 6 months ### "Great programme, accessible learning curve" January 4, 2024 4.0 Pros Very easy to use and to send press release out to hundreds of media contacts simultaneously. Cons When trying to send a test email of a drafted press release, I think there should be an alert that comes up to say 'Your test email could not be sent because you have left a field blank.' However, if I have indeed left a field blank (which I have accidentally done a few times), it looks as if the test email has been sent and I'm then left wondering why it hasn't arrived. It's a small gripe! Review Source Response from MediaHQ May 2, 2024 Thank you for sharing your review of MediaHQ. We're thrilled to hear that you find our platform to be a great program with an accessible learning curve. We appreciate your feedback regarding the process of sending test emails for drafted press releases. Your suggestion for an alert notifying users of blank fields before sending the test email is valuable, and we'll certainly take it into consideration for future improvements to enhance user experience. If you ever have any further feedback or questions, please don't hesitate to reach out. HB Hazel B. Communications and Information Officer Hospital & Health Care Used the software for: 6-12 months ### "A seamless online tool that allows Communications to flourish in even the smallest teams!" November 29, 2022 5.0 Seamless Pros I like how easy it is to use as that is the most important factor to me in any online tool. I was excited to hear of this tool as it gives charities like ourselves the resources to develop large amounts of media coverage without the costs of a PR agencies which is not within out budget to seek out. I like the segmented lists and number of contacts available in each industry to target for the best chance of success and I love the results we have had to date! Cons The search can be a bit slow but that is totally understandable with such a large amount of results on any website! So not so much a negative but just one of those things really. Review Source MQ Michaela Q. Digital Engagement Officer Non-Profit Organization Management Used the software for: 1-2 years ### "Media HQ makes issuing press releases and photographs quick and straightforward" October 21, 2023 5.0 Pros Media HQ's interface is well- designed and easy to use. Their lists are always up to date and the media outlets/journalists they have listed often have important information such as publication date and reach. The Customer Support team are excellent and always at hand. Cons The price is high, especially if you are not using it on a regular basis. Review Source Similar Products Featured ## Related categories [Public Relations](https://www.capterra.com/public-relations-software/)[Campaign Management](https://www.capterra.com/campaign-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.