--- title: "CYS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CYS Software - reviews, pricing plans, popular comparisons to other Business Intelligence products and more." source_url: "https://www.capterra.com/p/196946/CYS/" page_type: "product" language: "en" --- # CYS Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) CYS ## What is CYS? Increase the value of your data by importing, combining and improving all relevant business data in CYS. Easily connect multiple data sources, drag & drop all data items you need into one database and use it for analysis and reporting. Avoid errors and manual data management by improving your data with CYS. Start a 30-day free trial and discover the endless possibilities. ## What is CYS used for? [Data Visualization](https://www.capterra.com/data-visualization-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/)[Business Intelligence](https://www.capterra.com/business-intelligence-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $198 Per Feature, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CYS?[Manage this product listing](https://www.g2.com/products/cys/claim_requests/new?auto=true) ## CYS Overview Updated August 2026 AI summary CYS equips organizations of all sizes with tools for business intelligence, data visualization, customer experience, audit, employee engagement, and market research. Its web-based platform supports reporting, analytics, data connectors, and self-service data preparation, while optional features like alerts, text analysis, and scorecards allow for tailored monitoring and deeper insights across multiple data sources. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CYS 4.7 (3) VS. [4.5 (591)](https://www.capterra.com/p/135366/ActivTrak/reviews/) Starting Price $198 Per Feature, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (3) Ease Of Use 4.5 (31) Value For Money 4.7 (3) Value For Money 4.4 (26) Customer Service 5.0 (3) Customer Service 4.5 (28) ## CYS alternatives Highest Rated [4.6 (10,512)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (455)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Google Marketing Platform](https://www.capterra.com/p/213341/Google-Marketing-Platform/) [4.5 (31)](https://www.capterra.com/p/213341/Google-Marketing-Platform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/213341/Google-Marketing-Platform/) [Harmoni](https://www.capterra.com/p/184445/Infotools-Harmoni/) [4.4 (13)](https://www.capterra.com/p/184445/Infotools-Harmoni/reviews/) Starting price $2000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/184445/Infotools-Harmoni/) ## FAQs about CYS Overview ### What company size and specific industries is CYS built for? CYS is designed for small and medium enterprises as well as large enterprises. The vendor description does not specify any particular industries, so the product appears to be aimed at organizations across sectors that need a solution suitable for a range of company sizes. Features and Usability ### What are the key features of CYS? CYS offers data mapping, data visualization, and monitoring across multiple data sources. It includes customizable dashboards, widgets, reporting and analytics, scorecards, and key performance indicators. Additional features cover alerts and notifications, action management, survey and feedback management, text analysis, and self-service data preparation. Getting Started and Support ### What training and onboarding options does CYS offer? CYS provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars provide scheduled presentations, documentation offers written reference material, and videos give self-paced visual guidance. Getting Started and Support ### What customer support options does CYS offer? CYS provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. With no reviewer feedback available, support experience cannot be assessed here. The listed channels indicate multiple ways for users to seek help, but there is no evidence to describe response times, helpfulness, or common issues. ## Features AI summary Based on 2,582 Business Intelligence reviews Capterra data shows that buyers of Business Intelligence software rank the following features as their top priorities: - **Dashboard Creation** (**55%** of reviewers rated this feature as critical) - **Multiple Data Sources** (**60%**) - **Reporting/Analytics** (**53%**) CYS includes **Multiple Data Sources** and **Reporting/Analytics**, giving teams a way to bring together information from different systems and review performance through ongoing analysis. However, it does not include **Dashboard Creation**. Instead, it offers **Data Visualization** (**47%**) and **Data Connectors** (**50%**), which still support how users explore data and connect business systems. Together, these features help businesses track trends, compare results, and make more informed decisions. Action Management Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal Ad hoc Reporting Generate one-off reports that meet information requirements Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Audit Planning Create a targeted plan, schedule resources, and determine long-term goals for the audit process Customer Segmentation Process of dividing customers into groups based on common characteristics Customizable Dashboard Alter the layout and content of dashboards CYS 38 features ### All Features - Action Management: Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal - Ad hoc Reporting: Generate one-off reports that meet information requirements - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Audit Planning: Create a targeted plan, schedule resources, and determine long-term goals for the audit process - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Dashboard: Alter the layout and content of dashboards - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Connectors: Connect to big data sources - Data Management: Ability to handle large datasets - Data Mapping: Track the management and flow of data throughout the organization - Data Visualization: Graphical representation of data - Face-to-Face: Market research conducted via in-person interviews - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Forms Management: Store, manage and track all forms in a centralized location - Key Performance Indicators: Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Data Collection: Collect information from multiple sources - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Multiple Data Sources: Allows users to manage data from a number of sources - Negative Feedback Management: Identify, track, and respond to negative feedback - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Publishing/Sharing: Share pre-configured sets of data organized and presented in a specific manner with the organization - Pulse Surveys: Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scorecards: Visual representation of performance data, enabling users to monitor progress, identify trends, and make data-driven decisions - Scoring: Automatically calculate score after the assessment - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Data Preparation: Access, combine, transform, and store data without the help of an IT department - Survey Builder: Create and manage surveys - Survey Sample Management: Manage sample of audience for conducting market research surveys - Survey/Poll Management: Create and administer polls and surveys - Task Management: Create, manage and track all task activities and progression - Text Analysis: Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools --- Get Advice We can help you find the software with the features you need. Features 4.3 (3) 4.3 Based on 3 reviews ## Pricing Value for money 4.7 (3) Free Trial Basic $198.00 Per Feature,Per Month Value for money 4.7 (3) 4.7 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 4.7 Based on 3 reviews Filter by rating 5(2) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent KM Koen M. Customer Experience professional and Founder of SpringX Management Consulting ### "SaaS Experience Management Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 25, 2020 A very innovative company which improving the software every day again. The employees have a lot of knowledge about experience management and are very helpful and supportive by using the software solution on the right way. Pros The software covers the whole spectrum of Experience Management, namely Voice of Customer + Voice of Employee + Quality management. One software solution for combining all relevant data and feedback and customizable programs. The software provide actionable insights at a glance and stimulates the organization to take the right actions in an easy way. Cons Because of the new version the user experience can be improved, although CYS is making progress at a rapid pace. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. YV Yvonne V. Owner mind your step Health, Wellness and Fitness ### "Easy to customize" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 22, 2020 good support, good help Pros the software, and specifically the reporting, are easy to customize. And the software was easily ajusted to my needs. Cons as a small company it was a bit complex in the beginning to find my way. Reasons for choosing CYS \- Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RI Rob I. Founder Hospital & Health Care ### "Amazingly flexible and usable" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 20, 2020 Our focus is on healthcare. We use the CYS system to significantly shorten the feedback loops of knowledge exchange between practitioners. Simply, because the upside needs to be captured. The potential of the tools as it stands already allows us to make this happen. Not to mention the personal support from the team. Pros The tool is highly flexible, intuitive and easy to use and set up. CYS' customer service is grand. The team's efforts pay off when it regards to features being added through time. Cons When we launched our first project the dashboarding features were still in beta. Hence, wasn't able to fully grasp its potential. Since early this year they've come online and look promising. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.