---
title: "Reachdesk Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Reachdesk Software - reviews, pricing plans, popular comparisons to other Marketing Automation products and more."
source_url: "https://www.capterra.com/p/196982/Reachdesk/"
page_type: "product"
language: "en"
---

# 

 Reachdesk Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on August 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Reachdesk

## What is Reachdesk?

Reachdesk enables B2B companies to deliver the moments that matter at scale through data-driven direct mail and gifting. Through Reachdesk companies can deliver gifts and direct mail that build deeper connections with customers, prospects and employees at the click of a button. Our integrations to your tech stack power a clear and quantifiable ROI; the direct channel is no longer a guessing game.

## What is Reachdesk used for?

[Marketing Automation](https://www.capterra.com/marketing-automation-software/)

Top alternative

Featured

Overall rating

Based on 3 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

### Starting price

Free trial not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Reachdesk?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.reachdesk.com/&name=Reachdesk)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Reachdesk

3.3 (3)

VS.

[4.5 (6,251)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/)

Starting Price

Contact vendor

Starting Price

$15

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (3)

Ease Of Use

4.3 (2,128)

Value For Money

3.0 (2)

Value For Money

4.2 (2,024)

Customer Service

3.0 (2)

Customer Service

4.4 (2,072)

## Reachdesk alternatives

[4.3 (2,942)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

Highest Rated

[Systeme.io](https://www.capterra.com/p/198994/Systeme/)

[4.8 (2,128)](https://www.capterra.com/p/198994/Systeme/reviews/)

Starting price

$17.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Brevo](https://www.capterra.com/p/132996/brevo/)

[4.6 (3,512)](https://www.capterra.com/p/132996/brevo/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

[4.6 (2,568)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/196982/Reachdesk/alternatives/)

## FAQs about Reachdesk

Features and Usability

### What are the key features of Reachdesk?

Reachdesk offers campaign management, campaign segmentation, and multi-campaign support for coordinating outreach across channels. It includes marketing automation, event triggered actions, and real-time data for executing workflows. Reporting features include campaign analytics, ROI tracking, conversion tracking, activity tracking, and activity dashboards, plus CRM, email tracking, and third-party integrations.

Integrations

### Which third-party tools and platforms does Reachdesk integrate with?

Reachdesk integrates with 13 third-party tools, including CRM and marketing platforms such as HubSpot CRM, Salesforce Starter, Marketo Engage, Oracle Eloqua Marketing Automation, Salesloft, and Demandbase One. It also connects with 6sense, Terminus, Microsoft Azure, Microsoft Dynamics GP, Okta, SMS Reviews, and Zapier.

Talk to an expert

### More questions?

Ask our experts

Getting Started and Support

### What training and onboarding options does Reachdesk offer?

Reachdesk provides live online sessions, documentation, and videos for team training. Live online sessions support guided setup and direct instruction, documentation gives written reference material for ongoing use, and videos offer self-paced learning for reviewing features and steps.

Getting Started and Support

### What customer support options does Reachdesk offer?

Reachdesk provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Support is described only through these channels, with no reviewer feedback available here to judge response times, helpfulness, or common frustrations. Users should expect direct access to written self-service resources and live contact options.

## Features

AI summary

Based on 6,497 Marketing Automation reviews

Capterra data shows that buyers of marketing automation software rank the following features as their top priorities:

-   **Email Marketing** (**59%** of reviewers rated this feature as critical)
-   **Event Triggered Actions** (**48%**)
-   **Engagement Tracking** (**45%**)

Reachdesk supports all three features that reviewers rate most highly: **Email Marketing**, **Event Triggered Actions**, and **Engagement Tracking**. Together, these capabilities help businesses send relevant campaigns, respond automatically to customer behavior, and monitor interaction levels across outreach efforts, allowing teams to improve timing, personalize communication, and make better marketing decisions.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

API

Application programming interface that allows for integration with other systems/databases

Campaign Analytics

Track and interpret campaign performance metrics

Campaign Management

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Campaign Segmentation

Group campaigns by project, client, or campaign for better management.

Reachdesk 29 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- API: Application programming interface that allows for integration with other systems/databases
- Campaign Analytics: Track and interpret campaign performance metrics
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Campaign Segmentation: Group campaigns by project, client, or campaign for better management.
- Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable CTAs: Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.)
- Customizable Forms: Customize contracts and forms to collect specific information
- Customization: Create labels for products that contain required information such as colors, sizes, dates, etc.
- Data Import/Export: Import and export data to and from software applications
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Email Marketing: Create and send email blasts/campaigns
- Email Tracking: Track delivered, received, and opened emails
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events
- Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects
- Lead Capture: Automatically identify and save contact information of potential customers
- Lead Generation: Manage the process of attracting and converting business prospects into leads
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Multi-Campaign: Manage multiple campaigns in one system
- Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
- Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.)
- Real-Time Data: Receive data and information in real time
- ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts
- Sales Analytics: Track in detail how users interact with your campaigns and pages (scrolling, button interactions, etc.)
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes

---

Get Advice

We can help you find the software with the features you need.

Features

3.0 (3)

3.0

Based on 3 reviews

## Pricing

Value for money

3.0 (2)

### Starting price

Free trial not available

Value for money

3.0 (2)

3.0

Based on 2 reviews

## Integrations

[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[

Okta](https://www.capterra.com/p/119653/Okta/)[

Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/)[

Salesloft](https://www.capterra.com/p/157977/Salesloft/)[

Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)[

Terminus](https://www.capterra.com/p/158147/Terminus/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.0 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.0 (2)

3.0

Based on 2 reviews

## User reviews

Overall rating

3.3

Based on 3 reviews

Filter by rating

5(1)

4(1)

3(0)

2(0)

1(1)

Mentioned topic

Sorted by most recent

JM

Jessica M.

Digital Marketer

Hospital & Health Care

### "A Great Marketing Solution - Reachdesk"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 30, 2024

Pros

It has handled email marketing and automation easy. It is effortless and has made to increase sales.

Cons

No major issues as Reachdesk has met all needs.

Switched from

[Manago AI](https://www.capterra.com/p/223643/SALESmanago-Marketing-Automation/)

[DirectIQ Email Marketing](https://www.capterra.com/p/135395/DirectIQ/)

[FireDrum Email Marketing](https://www.capterra.com/p/139932/FireDrum-Email-Marketing/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Events

Information Technology and Services

### "Not worth it for warehousing "

1.0

Overall Rating

1.0

1.0

Ease of Use

5.0

5.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

January 30, 2024

Pros

Great backend tool, to help account executives with swag

Cons

Very bad in communication, the senior staff were extremely rude - the warehousing cost to ship 300 stickers will be upwards of $250 - if you are an event professional and are looking to sign with Reachdesk for warehousing - be aware.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CH

Camilo H.

BDR

Information Technology and Services

### "An Ace under the pocket"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

November 12, 2021

Pros

It has some offerings outside the US, it integrates quite well with Outreach and Sales Force.

Cons

Despite it has some offering outside the US, for most countries in Europe it's limited to coffee.

Switched from

[Sendoso](https://www.capterra.com/p/160537/Sendoso/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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