# Salesfire Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Salesfire Software - reviews, pricing plans, popular comparisons to other Website Optimization Tools products and more. Source: https://www.capterra.com/p/196984/Salesfire --- # Salesfire Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Salesfire ## What is Salesfire? It offers a personalized customer journey to optimize the conversion rate via overlays, prompts, recommendations, emails or messenger. ## What is Salesfire used for? [Website Optimization Tools](https://www.capterra.com/website-optimization-tools-software/) Overall rating Based on 24 user reviews Reviews sentiment Positive 71% Neutral 0% Negative 29% Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Salesfire?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.salesfire.co.uk/&name=Salesfire) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Salesfire 3.8 (24) VS. [### Rabbit Loader](https://www.capterra.com/p/72655/Rabbit-Loader/) [3.3 (3)](https://www.capterra.com/p/72655/Rabbit-Loader/#reviews) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.9 (24) Ease Of Use 4.0 (3) Value For Money 3.6 (24) Value For Money 3.3 (3) Customer Service 3.8 (23) Customer Service 3.0 (3) ## Salesfire alternatives [WPMU DEV](https://www.capterra.com/p/234645/WPMU-DEV/) [4.9 (10)](https://www.capterra.com/p/234645/WPMU-DEV/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/234645/WPMU-DEV/) [Keyword Insights](https://www.capterra.com/p/230999/Keyword-Insights/) [4.7 (3)](https://www.capterra.com/p/230999/Keyword-Insights/#reviews) Starting price $58.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/230999/Keyword-Insights/) Highest Rated [PRO Sitemaps](https://www.capterra.com/p/179606/XML-Sitemaps/) [5.0 (3)](https://www.capterra.com/p/179606/XML-Sitemaps/#reviews) Starting price $3.49 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/179606/XML-Sitemaps/) [MultiLipi Website SEO Analyzer](https://www.capterra.com/p/10042679/MultiLipi-Website-SEO-Analyzer/) [0.0](https://www.capterra.com/p/10042679/MultiLipi-Website-SEO-Analyzer/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10042679/MultiLipi-Website-SEO-Analyzer/) ## Pricing Value for money 3.6 (24) ### Starting price Contact vendor for pricing Free trial not available Value for money 3.6 (24) 3.6 Based on 24 reviews ## Support, customer service and training options Customer Service 3.8 (23) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (23) 3.8 Based on 23 reviews ## User reviews Overall rating 3.8 Based on 24 reviews Filter by rating 5(15) 4(2) 3(0) 2(1) 1(6) Mentioned topic Sorted by most recent JL Jared l. Company Director Retail ### "Avoid at all costs" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 30, 2024 We have used Salesfire for just over 3 1/2 years. Whist what they do is good. if you want to get out of a contract with them they are Horrendous. They asked me to Sign a new contract in September 2023. I never signed it. I gave them notice of my account in January 2024, after their services had been removed from our website , as we had started a new website. I heard nothing from them until July of this year when they started chasing me for money I supposedly owed them. They threatened taking my business to court. They will not listen to reason, and have now taken my business to court. For all the good work they can do, you can now do the same thing a lot cheaper on Shopify or with other apps. I am guessing they are getting a bit desperate. We will see how the court case goes and I will keep you updated. I believe we have a reasonable case, and have legal assistance with our insurers. Jared Lewis Imagine DIY Pros What they do is quite good, however it is becoming more and more expensive, as you can get the same products much cheaper on the market place without tying you in to a ridiculous, outdated and unprincipled contract. Cons The fact that they tie you in to a contract, that is on an auto renew. I understand being on a contract for a year but not an annually renewing contract with which you have 30 days to cancel. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SR Steve R. Marketing Manager Apparel & Fashion ### "Easy to use features out of the box" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 15, 2024 Love it, great platform for SMBs, still use some features but have moved our search function to another provider. Pros Very quick to deploy and very fast. I like the fact you can add different modules that work together so you only pay for what you need. Cons The search feature relies on your product feed and its limited on merchandising the results. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LW Luke W. Director Retail ### "Average software, poor customer support" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 13, 2023 Extremely poor, I would not recommend this software. Pros The software is relatively easy to set-up and the admin is intuitive. Cons The services offered by Salesfire, in my view, are somewhat basic. I would urge businesses contemplating an integration with Salesfire to exercise caution. Our experience with their software integration fell short of our expectations, leading us to discontinue its use on our website. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PB Phil B. Director Retail ### "Beware! Essentially a free plugin with restrictive 12 month rolling contracts " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 13, 2022 Hard sell process to get you into a contract and then you are not notified of renewals. The software is ok but a few searches in shopify app store or woocommerce and you will find several cheaper plugins without the contract. Unfortunately we missed our renewal cancellation date by 13 days and were told if we wanted to cancel we would have to pay up for the entire year or we would get a CCJ. Beware of the terms in the contract and check the value of the tools themselves before signing up. Pros It's relatively simple to use and looks ok on the site Cons It does hardly anything more than the free plugins on shopify and woo commerce Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DS David S. E-commerce Manager Apparel & Fashion ### "Stay away and use a service without a contract" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 17, 2022 If you're looking for an average pop-up package for your website you're in the correct place. If you're looking to sign up for a 2-year contract for a service you can easily get from a 3rd party provider such as Privy whilst paying a premium price then you're in the right place. Overall, I did once think Salesfire was a nice company, my view has changed massively and I do urge businesses to look elsewhere. Contracts in this day and age are usually for businesses that are scared to lose clients. Be careful people. Also, there is no direct integration with Klaviyo. Pros Dashboard is user friendly and looks pretty Cons No direct integration with Klaviyo Image uploading is a little outdated Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KF Kat F. eCommerce Web Manager Construction ### "Brilliant" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 27, 2022 Professional people that are always a joy to speak to. Always great advice and understanding that our market is a bit of an odd one. Salesfire are a pleasure to deal with - I wish more companies had their qualities! Pros Salesfire is the best web tool I have to make my life easier! The software is reliable, fast and easy to use. even better it has instant effects! Cons If it did the rest of my job that would be nice... Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LR Leanne R. Director Retail ### "It works!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 17, 2022 Very positive. Everything we've implemented so far is showing positive results. Pros The product actually works. Our turnover and conversion rate have massively increased since using Salesfire. We're not utilising it as best we could currently, so I feel there's even more room to increase sales and conversions. Cons I don't come from a tech background, so when starting to implement some of the tools (like overlays and prompts), I didn't understand the terminology, or what behaviour triggers meant and what they could do. However, the knowledge base is extremely easy to use, with step by step guides, and the technical support team are very helpful and quick to respond. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LS Louise S. Marketing Manager Retail ### "Otterburn Mill" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 15, 2021 \[SENSITIVE CONTENT\] is brilliant - couldn't be more helpful. One of the best account managers I've ever dealt with across many different platforms. Pros It generates sales and is easy for customers to use. There also isn't a push to be too intrusive. Cons I find the design tools complicated to use Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FC Fred C. Marketing & Ecommerce Manager Retail ### "Salesfire has some great and powerful tools to help boost customer engagement!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 9, 2021 Also, the team is always there to help with any request that we may have and even our suggestions seem to be well appreciated and put down to the product development team, which is great to see. Many thanks and keep the good work! Pros Salesfire allows to track the activities of our customers on our website, create triggers (with overlays and prompts) that notify and inform our customers about important discounts, offers and others. Overall, it is quite intuitive and flexible allowing to configure things to suit our needs as a customer. Cons If you have several modules, the overall price can become a bit high! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RO Rachel O. Business Owner Retail ### "Dedicated account manager is proactive" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 30, 2021 My dedicated account manager is proactive and enthusiastic not only about her products but about my business so I feel she gets the best out of the overlays and recommendation sliders for my business. Pros Implements overlaps and product recommendations with ease with excellent results. Cons Would be great to be able to create an overlap with tailored products recommendations. Switched from [Clerk.io](https://www.capterra.com/p/184765/Clerk-io/) Pricing for recommendation sliders Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/196984/Salesfire/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)