# Intact iQ Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Intact iQ Software - reviews, pricing plans, popular comparisons to other Distribution products and more. Source: https://www.capterra.com/p/196985/Intact-IQ --- # Intact iQ Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Intact iQ ## What is Intact iQ? Technology that truly works for your business is designed for your business. Intact iQ is our end-to-end customisable ERP software solution based on new technology; developed and supported in Ireland and the UK. Through our agile technology and consulting services, Intact Software ensures your people, your customers and your technology connect to your commercial goals so that your business can always operate at its best. Ideal for merchant, wholesale/distribution & retail businesses of 10+ users ## What is Intact iQ used for? [Business Management](https://www.capterra.com/business-management-software/)[Inventory Management](https://www.capterra.com/inventory-management-software/)[Distribution](https://www.capterra.com/distribution-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $2000 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Intact iQ?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.intactsoftware.com&name=Intact iQ) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Intact iQ 4.0 (8) VS. [4.6 (5,738)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price $2000 per user, per month Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (8) Ease Of Use 4.5 (1,532) Value For Money 3.3 (6) Value For Money 4.3 (1,168) Customer Service 2.7 (7) Customer Service 4.4 (1,067) ## Intact iQ alternatives [4.6 (1,438)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.5 (13,555)](https://www.capterra.com/p/184581/Asana-PM/reviews/) Starting price $10.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.4 (18,771)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.4 (3,282)](https://www.capterra.com/p/120109/Xero/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/196985/Intact-IQ/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. CRM 2.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Financial Management 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Plan, manage, and track the financial activities of an individual or organization Integrated Business Operations 3.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.) Reporting/Analytics 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Inventory Management 3.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Order Management 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Intact iQ 63 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Identify and track items using barcode tags or RFID (radio-frequency identification) tags Create, manage, and send invoices or bills to customers Create budgets based on historical data and future projections Technological processes and strategies used for collecting, managing, and analyzing organizational data Track and manage adherence to policies for any service, product, process, or supplier Process to track, record, and analyze expenses that occurred over the entire duration of a given project Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customize data fields to support various needs and use cases Pre-designed layouts that can be customized to match preferences and requirements Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc. Assemble applications and processes by dragging over and arranging pre-built components Track employee schedules, availability, and performance across projects and tasks Helps users manage the maintenance of assets; offers reporting to identify areas for improvement Plan, manage, and track the financial activities of an individual or organization Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history Primarily serving wholesale distribution companies and supply chain industry professionals Form predictions based on past and present data/trends Centralized accounting record which tracks all financial transactions Management of inbound and outbound shipments in the context of international trade Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.) Cross-checking financial records with physical inventory counts and records Monitor product stock levels Track and manage inventory levels to maintain proper supply Maintain and control the stock level of inventory Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Group and package individual but related items as one package set Automate workflows and trigger campaigns based on customer actions Access software remotely via mobile devices Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Manage and handle various international currencies Manage and support multiple locations Manage and track customer orders for goods, investments, or any other purchases Send / receive, process, and execute orders A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Accept and process customer payments for products or services using hardware and software Ability to link barcodes or serial numbers with specific items for identification Plan and coordinate all the resources, costs and time needed to execute assignments Create, send, and track purchase orders and their statuses Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Analyze and gain insights into data in real-time Active reporting of data and metrics Timed notification for any upcoming task, deadline, appointment, or activity Purchase and replenish product stock based on inventory levels and needs Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process Track and facilitate returns of products sold Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports. Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Manage and track orders being shipped to customers Manage the buying, selling, and holding of stocks Manage all supplier data and operations Manage the planning and execution of supply chain activities Log and record hours worked and costs spent to assist in billing and invoicing Track employee/learner's progression through training programs Vendor takes full responsibility for maintaining an agreed inventory of the material on behalf of the buyer Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Manage and track operations and inventory within warehouses Get Advice We can help you find the software with the features you need. Features 4.1 (8) 4.1 Based on 8 reviews ## Pricing Value for money 3.3 (6) Basic $2,000 Value for money 3.3 (6) 3.3 Based on 6 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 2.7 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.7 (7) 2.7 Based on 7 reviews ## User reviews Overall rating 4.0 Based on 8 reviews Filter by rating 5(4) 4(2) 3(1) 2(0) 1(1) Mentioned topic Sorted by most recent Aviral G. Manager Business Supplies and Equipment ### "Great ERP Software" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 1, 2024 overall it is a nice software , if they can work on improving the speed of the system while handling large data it will be great i understand it is not that easy to do this when you're dealing with a list of 10k customers with multiple fields and properties the system tends to slow down but with everything getting advanced and Intact being a huge company i guest they can afford to do this by deploying more resources. Pros Nice Erp system, you have separate screens in one tool, for order, quotes and contacts and information is easy to understand in these. Cons one of the things is when you are dealing with large data it gets very slow. Also filtering options is not very good in the screens inside the erp, i have to export data to check some information I am looking for sometimes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User MD Business Supplies and Equipment ### "Stay Away" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 March 1, 2022 Not good. Very unhappy with their implementation team. I don't think they knew what they were doing. Pros The sales pitch was the best thing about Intact IQ. Everything went downhill after we decided to go ahead with it. Cons It is impossible to generate reports like the ones they show in the demo. They told us to do the training, which we did but when we wanted to add a time scale to a report they could not tell us how to do it. We are supposed to know how to do something that they do not know how to do?? Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 2, 2022 Just noted your review of Intact iQ. We are very sorry you feel this way. Intact iQ is a very extensive product so if you would like to get in touch with us at info@intactsoftware.com, we will ensure to look at the issue you are having and find a solution that works for you. Kind regards, Fiona VE Vern E. Marketing Manager Wholesale ### "Solid system spoilt by poor customer service" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 September 21, 2021 Excellent CRM but i wouldn't recommend because after service is so slow Pros Brilliant System - can do just about anything Cons Customer service is very poor - enquiries can take weeks to be sorted (that is not an exaggeration) Our new website development was delayed because of poor response from Intact. Also frequently has glitches when system is updated - dread when you hear there is going to be an update because of this Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RC Ryan C. Systems Manager Textiles ### "A day in the life of an Intact iQ System Admin." 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 24, 2021 Poor. I expected better from a company who claimed to be Agile, who claimed to be true to their word and who claimed to have a really robust, solid piece of software. It is seriously a headache for your business and will cause more problems that in solves. Personally, I would never go for a piece of software that claims to do so much ever again. The reason being, the areas it claims it can do don't work and the areas which do work are so underdeveloped you might as well go back to Excel. Oh and that was actually recommended to me by one of their staff when I questioned a WMS stock take process which didn't quite make sense - "Why not just print out the stock take?" You're a software company - I'm sat here paying £850 for the days consultancy because I want to get away from using Paper. Pros I would say the greatest thing about this software is that I will never have to deal with it or the company who sold it ever again after the next week. Oh and the customisation they offer is okay - genuinely though, do not tell your staff how much this software can be customised, it will cause you so many headaches when the customisation your user wants doesn't quite work or fit into how iQ should work. Finally, a great thing about it is you can run all reports using SQL, which means you can quite easily move your reports to a better piece of software when you've finally had enough of iQ. Cons The staff behind it. However, don't get me wrong, there are some lovely, well meaning staff at Intact. When you have a problem though, the management don't want to know or do anything to fix it. This stems directly from the \[SENSITIVE CONTENT\], who on receiving an email detailing some issues we had around things we had been promised, decided he would rather have a petty argument rather than address the valid complaints because he's obviously to busy to listen to a customer who has spent half a million + on his broken software. Anyone reading this having doubts about Intact from the above answers - if you actually want to spend half your life chasing tickets & listening to empty promises around support, new features etc. then Intact is the right software for you! If not, seriously, look elsewhere. Finally, I hate lying - I'm convinced lying is part of Intacts Mantra. Reasons for choosing Intact iQ I thought Intact would be a good company to work with and had a great piece of software. There must be a stable version of the software that is used for demos. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SM Sue M. Business Development Manager Accounting ### "Amazing and affordable ERP system!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 April 9, 2021 Pros The seamless integration between modules makes the system really easy to use, logical and responsive. Cons There are many modules that would not be applicable to a small, service-based business. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AH Angus H. Director Wholesale ### "Very Versatile" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 August 10, 2020 Excellent product and fantastic project manager - everything is possible approach. The ongoing support can be very slow and challenging and 3rd party integration can be a nightmare! Pros Great system and very configurable by us as the users. We can make a change to a form or a layout instantly. Cons Support is slow and hard work and 3rd Party integration is expensive Switched from [Merlin](https://www.capterra.com/p/196220/Merlin-Business-Intelligence/) [Sage 100](https://www.capterra.com/p/227232/Sage-100cloud/) Sage was slow and couldnt cope with the volume of orders and lines Alternatives considered [Merlin](https://www.capterra.com/p/196220/Merlin-Business-Intelligence/) [Sage 100](https://www.capterra.com/p/227232/Sage-100cloud/) Reasons for choosing Intact iQ Value for money and reviews from existing users of these items and also what we needed most for us as a business. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DG Dave G. Systems Accountant Wholesale ### "Tailored to our needs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 9, 2020 Great experience from Consultation, through implementation and now through growth. We use some additional plugins/feature sets that allow us to integrate with marketing tools such as Campaign Monitor and Postcode lookups. We are currently implementing a mobile warehouse solution also. Pros We were looking for a package that would be quick to get started on, but then allow us to further add enhancements and grow in to. We were really impressed by the architecture of the intact IQ software as it allows us toeasily create alot of the feature enhancements ourselves. Some features that we couldn't do ourselves are handled by a great Professional services team who take time to understand requirements and suggest suitable solutions. Cons There are a few features that we would like to see added, but don't warrent us spending the money to have them developed. This said, they are always introducing new features quarterly and have a "Suggestions" site that people can add and vote on wanted developments. Reasons for choosing Intact iQ While Dynamics and SAP are infinately configurable, we did not have the time, in house resources or budget to implement. Intact iQ offered a great platform to start on and offered future scalabily and configuration options. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WP Wilie P. Sales Manager Fishery ### "Intact iq in the Seafood Industry " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 9, 2020 Pros The ease of use - Intact IQ allows the various processes we use it for to be conducted quickly and efficiently. It is easy to use and easy to learn to use. Importantly the customer service is attentive and helpful. Cons Have yet to uncover any issues with the software Reasons for choosing Intact iQ It was an indigenous Irish Product/Company who features matched or exceeded the competition Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/196985/Intact-IQ/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. 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