--- title: "Kaizo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Kaizo Software - reviews, pricing plans, popular comparisons to other Contact Center Quality Assurance products and more." source_url: "https://www.capterra.com/p/196996/Dojo/" page_type: "product" language: "en" --- # Kaizo Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support) Kaizo ## What is Kaizo? Kaizo empowers customer support teams with gamification & AI. Boosting productivity and improving service quality by providing: Individual & Team Assessment Skill development Engagement/Retention All in one, fully Zendesk-integrated platform. We've built a seamless performance management process, connecting all members of your team to their key goals and ensuring the constant achievement of KPIs. ## What is Kaizo used for? [Customer Support](https://www.capterra.com/customer-support-software/)[Employee Monitoring](https://www.capterra.com/employee-monitoring-software/)[Gamification](https://www.capterra.com/gamification-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €29 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Kaizo?[Manage this product listing](https://www.g2.com/products/kaizo/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Kaizo 0.0 VS. [4.7 (197)](https://www.capterra.com/p/144871/iSpring-Learn/reviews/) Starting Price €29 Flat Rate, Per Month Starting Price $3.58 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (89) Value For Money 0.0 (0) Value For Money 4.5 (78) Customer Service 0.0 (0) Customer Service 4.8 (81) ## Kaizo alternatives [Engagedly](https://www.capterra.com/p/143298/Engagedly/) [4.6 (90)](https://www.capterra.com/p/143298/Engagedly/reviews/) Starting price $2.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/143298/Engagedly/) [Spinify](https://www.capterra.com/p/155500/Spinify/) [4.5 (199)](https://www.capterra.com/p/155500/Spinify/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/155500/Spinify/) [SalesScreen](https://www.capterra.com/p/171935/SalesScreen/) [4.5 (31)](https://www.capterra.com/p/171935/SalesScreen/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/171935/SalesScreen/) [StaffCircle](https://www.capterra.com/p/178769/StaffCircle/) [4.6 (179)](https://www.capterra.com/p/178769/StaffCircle/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/178769/StaffCircle/) ## Features AI summary Based on 2,131 Contact Center Quality Assurance reviews According to Capterra reviewers, these are the features buyers prioritize most when evaluating employee monitoring software: - **Time Tracking** (**51%** of reviewers rated this feature as critical) - **Employee Activity Monitoring** (**48%**) - **Timesheet Management** (**44%**) Kaizo is positioned around other workforce support capabilities rather than these commonly prioritized employee monitoring functions. Its feature set is geared more toward coaching and performance-related workflows, giving teams a way to manage employee development, track service quality, and support ongoing improvement across customer-facing operations. Activity Tracking Track and document all activities across devices, networks, and other systems Analytics Tools for the systematic analysis of various types of data or statistics Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together Feedback Management Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Gamification Games or game-like elements to track progress and reward accomplishments Goal Setting/Tracking Establish measurable goals and objectives and track their progress over a specific period of time Kaizo 12 features ### All Features - Activity Tracking: Track and document all activities across devices, networks, and other systems - Analytics: Tools for the systematic analysis of various types of data or statistics - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Gamification: Games or game-like elements to track progress and reward accomplishments - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Interactions: Monitors interactions with customers and/or co-workers. - Leaderboards: Boards that use custom metrics to show how leading performers compare to other individuals/teams - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Rewards: Provide rewards, monetary or non-monetary, based on incentive programs - Rewards Management: Strategize and implement rewards for returning customers, employees and other members --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version Basic €29.00 Flat Rate,Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.