# Zuper Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Zuper Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more.

Source: https://www.capterra.com/p/197014/Zuper

---

# 

 Zuper Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 6, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Zuper

## What is Zuper?

Zuper's Field Service Management Software empowers businesses to optimize their field operations through intelligent scheduling, dispatching, and work order management. The platform offers real-time visibility into field activities, enabling efficient resource allocation and improved service delivery. With features like mobile access, technicians can view job details, update statuses, and communicate with the back office seamlessly. Automated invoicing and integration with leading accounting systems streamline the billing process, reducing administrative tasks. Zuper also provides robust reporting and analytics, offering insights into key performance metrics to drive informed decision-making. By centralizing all aspects of field service management, Zuper enhances productivity, reduces operational costs, and elevates customer satisfaction. The user-friendly interface and customizable workflows ensure that the solution adapts to the unique needs of various service industries.

## What is Zuper used for?

[Field Service Management](https://www.capterra.com/field-service-management-software/)[Workforce Management](https://www.capterra.com/workforce-management-software/)[HVAC](https://www.capterra.com/hvac-software/)

Top alternative

Featured

Overall rating

Based on 42 user reviews

Reviews sentiment

Positive

88%

Neutral

5%

Negative

7%

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Zuper?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://zuper.co/&name=Zuper)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Zuper

4.5 (42)

VS.

[4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting Price

Contact vendor

Starting Price

$39

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (42)

Ease Of Use

4.6 (1,380)

Value For Money

4.4 (40)

Value For Money

4.4 (1,184)

Customer Service

4.4 (41)

Customer Service

4.6 (1,333)

## Zuper alternatives

[4.6 (414)](https://www.capterra.com/p/153475/FieldPulse/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

Highest Rated

[4.6 (5,076)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.5 (153)](https://www.capterra.com/p/194155/BuildOps/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.3 (290)](https://www.capterra.com/p/135788/Service-Fusion/reviews/)

Starting price

$245.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/197014/Zuper/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Scheduling

4.6 (22)

81.82% of 22 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

Mobile Access

4.0 (21)

100.00% of 21 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Work Order Management

4.2 (20)

75.00% of 20 reviewers that rated this feature as important or highly important

Creating, assign, and track jobs and/or tasks for work orders

Dispatch Management

4.3 (16)

87.50% of 16 reviewers that rated this feature as important or highly important

Manage sending personnel and resources to a site as needed

API

3.9 (11)

100.00% of 11 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

Billing & Invoicing

3.4 (9)

33.33% of 9 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Zuper 204 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Schedule appointments via a calendar

Manage adding fixed assets to proposed budgets

Assign assets to users, job sites, and vehicles to ensure accountability

Manage assets throughout their lifecycle to optimize profit

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

A record of all activities within the system, including user access, changes made, etc.

Automatically create schedules based on business needs or employee availability and qualifications

Scan barcodes to ensure accurate pricing and label tracking

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Create, manage, and send invoices or bills to customers

Material list of manufacturing parts and associated costs

Create, update, and manage bookings, itineraries, and reservations

Create budgets based on historical data and future projections

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Track the status of assets and whether they're checked in or out

An itemized to do list that can be edited as tasks are completed

Private online space that lets businesses securely share documents and provide information access to clients

Track employees' arrival and departure timings for payroll purposes

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Specialized for organizations who focus on commercial projects and processes

Designed to serve commercial properties

For commercial and industrial purposes

Manage and track all internal and external communication conducted via calls, email, text, or chat

Record and track all relevant internal and external communications

Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction

Track and report regulatory data to either internal management or external stakeholders

Configure existing workflows to meet your organization's needs

Automated reminders and confirmations for booked appointments and events via text or email

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Track, store, and access client contracts or licenses

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Store and organize information about customers and previous interactions

A website or login for customers to access information

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import, collect, and capture data from multiple sources

Import and export data to and from software applications

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Accept and process credit/debit card transactions

Track and manage the decline in value of assets and plan for improvements

Electronic signing method that validates the authenticity and integrity of a digital document

Manage sending personnel and resources to a site as needed

Plan when and how to dispose of outdated or decommissioned assets

Manage product specific documents in a categorized order

Assemble applications and processes by dragging over and arranging pre-built components

Generate estimated arrival times for drivers to keep back office or customers informed

Track all personnel who operate company vehicles

Estimating software designed for electrical businesses

Electronically collect payments for goods or services

Digitally sign online documents

Pre-made examples and templates for emails

Track employee schedules, availability, and performance across projects and tasks

Assign working shifts or tasks to employees based on their availability

Manage procedures that ensure organizational equipment remains in working condition

Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed

Track the location of specific equipment at all times

Estimate expected cost based on various factors before a project begins

Manage and track high-value assets including office equipment, furniture & more

Manage the maintenance of building facilities

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Store and access documents, forms, and photos in one centralized place

Plan, manage, and track the financial activities of an individual or organization

Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history

Management of commercial motor vehicles for work-related purposes

The software should specify that it caters to Arborists'/tree service professionals' needs

Designed to be used by carpet cleaning businesses

Primarily serving commercial or industrial locations needing electrical work

Intended to be used by field service companies

Intended to be used by general contractors

Serves handyman professionals

Software designed specifically for HVAC companies

For janitorial management, platforms, services, etc.

Specifically designed to meet the needs of lawn care businesses

Software is designed specifically for use of locksmith companies

Intended to be used by manufacturers

Intended to be used by pest control companies

Serving plumbing industry professionals

Store, manage and track all forms in a centralized location

Monitor and track fuel consumption and costs

Virtual perimeter for a real-world geographic area

Visualize locations on a map

Determines the location of a device using GPS or an IP address

Integration with geographic information systems

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Process images and automatically scan for data

Create checklists and to-do lists that can be marked during inspection

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Monitor the movement of one or more IT assets throughout the organization

Manage and track all job information and associated tasks

Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments

Track and visualize the status of an ongoing job and the time spent on tasks or projects

Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills

Track, manage, and standardize customer rates for services performed by technicians

Edit images and create drawings with computer-aided design (CAD) tools

Track driver locations on a map in real time

Identify the physical location of an individual, asset, device, etc.

Manage, maintain and track the performance of assets and equipment

Schedule predetermined or ad hoc maintenance services and labor requests

Process of planning, procuring and controlling material flows along with supplier evaluation and shipping

Manufacturing execution systems focus on quality control in the production process.

Communicate using messages within the system

Access software remotely via mobile devices

Notifications via mobile devices

Access the system via a mobile application

Clients can submit payments via mobile devices

Capture signatures via mobile devices

Track the time and location worked by employees via mobile device

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple locations

Ability of websites, web applications, or mobile applications to function without an active internet connection

Book meetings and appointments through a website or digital platform

Accept and process online payment transactions

Track/log the amount of time employees worked per job using a timer

Manage and track customer orders for goods, investments, or any other purchases

Track orders throughout the fulfillment process

Track parts inventory levels and manage re-stocking

Swipe a credit card or manually process payments while with the customer in the field

Accept, record, and reconcile financial transactions

Organize and manage the accomplishments and development of employees or performance of applications or systems

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Capture photos for any type of use case

Photos/Images

Predict future data based on historical data sets

Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms

Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements

Calculate rule-based prices for a product/service

Arrange tasks based on the level of priority or urgency

Manage the end-to-end production process for manufacturing operations

Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee

Plan and coordinate all the resources, costs and time needed to execute assignments

Organize and schedule projects

Matrix barcode that stores information

Integrates with QuickBooks

Generate quotes or estimates for customers

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Schedule repeating appointments based on a duration of time

Generate recurring invoices

Managing orders that a customer purchases repeatedly and regularly

Timed notification for any upcoming task, deadline, appointment, or activity

Allows service businesses to track ongoing repairs

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

For residential properties

Assign available resources to various projects and tasks

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Finding the most optimal routes for drivers based on various factors and constraints

Plan daily routes to optimize employee scheduling and provide directions

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Online portal through which end users can access the system, manage tasks, or obtain information

Track work performed and resources used for past customers, sites, or assets

Set and monitor service level agreements to ensure timely response and resolution

Arrange for and track that service agreed upon under warranty is scheduled and performed

Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more

Track and manage sick leave time

Track employee skills, competencies, training & qualifications

Track the status over time for a request, process, asset, or transaction

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Organizing a group of people to accomplish a task

Oversee technicians and track their assigned work orders

Create, save, and re-purpose templates for emails, forms, etc.

Organize customer data and accounts by user or geography

Set up connections to third-party platforms to improve business processes

Track and manage employee's work hours to improve payroll accuracy

Log and record hours worked and costs spent to assist in billing and invoicing

Track and manage employee time-off, vacation, and sick leave requests

Tools that allow employees to request/schedule time off

Measure and track time including hours worked and paid time off (PTO)

Track the amount of time spent on a job or task

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Request, track, and manage time off requests and vacation time

Real-time vehicle tracking for monitoring location, route, speed, etc.

Track the duration and expiration of warranty as well as any obligations under that warranty

Create a new work order

Creating, assign, and track jobs and/or tasks for work orders

Create, design and manage workflows for repetitive tasks

A set of processes to optimize the productivity of its employees

Get Advice

We can help you find the software with the features you need.

Features

4.4 (42)

4.4

Based on 42 reviews

## Pricing

Value for money

4.4 (40)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.4 (40)

4.4

Based on 40 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)[

Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (41)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (41)

4.4

Based on 41 reviews

## User reviews

Overall rating

4.5

Based on 42 reviews

Filter by rating

5(31)

4(6)

3(2)

2(1)

1(2)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Admin assistant

Facilities Services

### "This product is Zuper!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

April 6, 2026

Nothing really bad to say about it, the learning curve is tough but we were able to get through it and thrive.

Pros

Highly flexible with excellent customization capabilities for unique workflows, strong integration with CRM systems like HubSpot, and effective scheduling, which significantly reduces the time taken to manage jobs and dispatch technicians.

Cons

I feel like there is a steep learning curve, requiring significant training and onboarding time.....

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Representative

Alternative Medicine

### "Awesome experience "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 23, 2026

The "Big Picture" Sentiment Most users describe Zuper as a "force multiplier." It isn’t just a digital calendar; it’s a central nervous system for field operations. The Transition: You likely moved from spreadsheets or a rigid app (like Jobber or Housecall Pro) to Zuper because you needed more control over your specific workflows. The Result: The "professionalism" of your business increases because customers get "Uber-style" tracking, and technicians have everything they need on their phones.

Pros

DIY" Customization & No-Code Workflows Zuper’s biggest strength is that it doesn’t force you into a pre-set box. Why it’s great: You can build your own checklists, custom fields, and automated workflows without needing a developer. Whether you’re in HVAC, solar, or cleaning, you can make the software speak your specific industry language.

Cons

The "Configuration" Learning Curve Because Zuper is so flexible, it isn't exactly "plug-and-play." The Issue: Setting up the specific workflows, custom fields, and automated triggers requires a significant time investment. Many users feel overwhelmed by the sheer number of settings and menus during the first few weeks. Review Tip: You could mention that while the "DIY" aspect is a pro, the initial setup can be daunting without dedicated time for staff training.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ZP

Zera P.

Accountant

Electrical/Electronic Manufacturing

### "Accounting Manager"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 19, 2026

Overall, my experience with Zuper has been positive. It is a useful and practical platform for managing work orders, scheduling tasks, and improving communication between field staff and office teams. The system helps keep everything organized in one place and makes it easier to track job progress in real time.

Pros

Easy to use and simple interface for managing work orders and tasks Helps organize and track jobs efficiently in one place

Cons

Can take some time for new users to learn all features Occasional delays when syncing updates between mobile and desktop

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

FV

Filomena V.

Privato

Food & Beverages

### "Utile per organizzare il lavoro"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

2/10

March 4, 2026

La mia esperienza complessiva è positiva: il software è utile per organizzare il lavoro e semplifica molte attività quotidiane. Non è perfetto, ma nel complesso fa bene ciò per cui è pensato e aiuta a risparmiare tempo nella gestione delle operazioni.

Pros

L’interfaccia è semplice da capire e permette di gestire attività e interventi in modo veloce. Mi piace la possibilità di tenere tutto organizzato in un unico posto.

Cons

Alcune funzioni richiedono un po’ di tempo per essere capite e l’app potrebbe essere più fluida in certe schermate. Qualche volta ci mette un po’ a caricare.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DB

Davide B.

IT Consultant

Information Technology and Services

### "All in one Field Service Management Platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

February 24, 2026

Pros

What I liked most about Zuper is how smoothly it connects dispatching, technician tracking, invoicing, and customer communication in one platform. The automation tools reduce manual work, and the mobile app keeps field teams efficient and accountable.

Cons

The reporting customization feels limited, and advanced features have a learning curve that slows initial onboarding for new teams.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DS

Davide S.

Consulenza

Architecture & Planning

### "Rivoluzionare la Gestione dei Servizi sul Campo con Flessibilità e Intelligenza"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 23, 2025

Zuper è la scelta eccellente per le aziende di Field Service che cercano una soluzione scalabile e tecnologicamente avanzata. Sebbene la curva di apprendimento iniziale possa richiedere un piccolo sforzo a causa della ricchezza di funzionalità e personalizzazione, il supporto clienti è spesso lodato per la sua rapidità e competenza. Zuper non è solo uno strumento, ma un vero e proprio partner per l'efficienza operativa e il miglioramento continuo della customer experience.

Pros

​Il vero punto di forza di Zuper è la sua incredibile flessibilità. A differenza di software FSM più rigidi, Zuper permette alle organizzazioni di adattare la piattaforma alle proprie specifiche esigenze aziendali, e non viceversa. I flussi di lavoro, le checklist e i moduli di lavoro possono essere personalizzati senza bisogno di codice (no-code), garantendo che ogni tecnico raccolga esattamente le informazioni necessarie per ogni tipo di intervento. Questa capacità di modellare il sistema sulle operazioni reali è fondamentale e riduce drasticamente il tempo di apprendimento

Cons

Non abbiamo trovato nessuna nota negativa dal nostro primo utilizzo, veramente ha semplificato la vita ai nostri tecnici

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MH

Miles H.

CEO

Construction

### "High on promises - Low on delivery"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

2/10

October 13, 2025

Overall my experience was not positive. Zuper leadership appears comfortable making commitments and missing them time and again. The \[sensitive content hidden\] himself acknowledged that we were de-prioritized and then in a subtle way explained how unimportant we are.

Pros

Attractive GUI and intuitive design. Software has a lot of potential if it continues to be developed for the US market.

Cons

The estimate platform is poor. It has very limited functionality and is inferior to most other products.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MM

Miguel M.

owner

Medical Devices

### "Dont believe the hype"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

July 23, 2025

Worked with them for almost a year repeating the same issues over and over. We would have a zoom meeting i would tell them the issues then they would tell me they would fix it. In a week or two we would have another zoom meeting were they would ask if there was any issues and i would tell them YES you still didn't fix the issues i brought up in the last three meetings. When they did fixed one thing in the software then something else didn't work. Huge waste of time and money. Would never recommend this company.

Pros

They promised the world. Told me they could tailor there software to do anything we needed. Reasonably price for what they were offering.

Cons

False promises made they could not get there software to do what they had promised. Constantly repeating the same issues over and over.

Switched from

[Microsoft Access](https://www.capterra.com/p/233275/Microsoft-Access/)

to go paperless and automate repetitive tasks.

Alternatives considered

[Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)

[Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)

Reasons for choosing Zuper

Promised there software could be tailored to do everything we needed.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SM

Shandra M.

Fulfillment Administrator

Hospital & Health Care

### "Zuper review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 28, 2025

I wish that there was a page that could show a list of all active trials, over due, started, not started, ready, etc. Maybe with a menu to select a block of dates. Like Jan. 1st - Feb. 15th.

Pros

I like the dashboard. Lots of info there and some areas I'm not even using yet

Cons

the search and filters. sometimes I will search up a job number and instead of it coming up first, it will be at the end of a list of many. The filters don't see to pull up everything, which scares me. I don't feel like I can rely on the information given to me from Zuper. For example, I felt like I had an active list of my Trials for Nanaimo and was checking them out and trying to update them. Then Sales reps came up and gave me Trial numbers that weren't even on my filtered list.

Switched from

[Windward System Five](https://www.capterra.com/p/43189/Windward-System-Five/)

I'm not sure. This wasn't my decision to make.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AY

Ashton Y.

Director of Corporate Operations

Construction

### "Great Platform! Great Support & Implementation!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 28, 2025

Pros

It connects with HubSpot and helps create a central platform to communicate with our entire team.

Cons

I sometimes have a hard time quickly navigating back and forth between pages quickly.

Switched from

[Aspire](https://www.capterra.com/p/161544/Aspire/)

Aspire didn't work how it said it would.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/197014/Zuper/reviews/)

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