# Content Central Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Content Central the right Document Management solution for you? Explore 41 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/19703/Content-Central/reviews --- Content Central 4.3 (41) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Content Central Ease of use 4.3 Customer Service 4.2 ## Pros and Cons in Reviews DF Donna F Records Management SpecialistManagement Consulting, 11 - 50 employeesUsed the software for: More than 2 years. “The software is user friendly and has many features that our company uses for our clients and all document are secure which is extremely crucial in our business.“ June 22, 2021 LG Lilian G Operations ManagerReal Estate, 51 - 200 employeesUsed the software for: More than 2 years. “We liked the ease of use for the end user, and the workflow proceccess could be as simple/ or complex as we needed it to be.“ June 22, 2021 ## Showing most helpful reviews Showing 1-25 of 41 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LG Lilian G. Operations Manager Real Estate Used the software for: 2+ years ### "CC Review" June 22, 2021 5.0 Document storage, on trying to go paperless Pros We liked the ease of use for the end user, and the workflow proceccess could be as simple/ or complex as we needed it to be. Cons The coding Que and the tagging of the documents Review Source JB Jon B. Dir of IT Facilities Services Used the software for: 1-2 years ### "CC" July 1, 2021 4.0 On an overall basis, its a good product. Not much in the way of day to day maintenance , if working correctly. Some issues with cleaning up the DB on a semi-annual basis, which Tech support has been successful thus far in doing and providing guidance to our IT. Pros Thus far, it works as described by Sales Cons Little nuances that seem to pop up on a daily basis that always seem to end up requiring a service restart or system reboot. Tech support, although good, cant seem to figure out why these occur. Reason for choosing Content Central We looked at 3 other products before deciding on CC. Review Source PH Paula H. Administrative Assistant Real Estate Used the software for: 2+ years ### "Apprehensive" June 22, 2021 3.0 N/A Pros The storage capacity is the key here. Easy to scan, record and store information. Cons Too difficult to search for specific information and export to pdf. Reason for choosing Content Central n/a Review Source TS Tony S. Network Systems Engineer Health, Wellness and Fitness Used the software for: 2+ years ### "Good product, works well" July 1, 2021 4.0 Very good Pros It was easy for the employees to learn and use. The tech team was very helpful in setup and troubleshooting any problems that occurred. We needed an atypical setup to mirror what we were doing and they did an excellent job of helping us set that up. Cons There are occasionally problems with the document search, but to be fair, we have an atypical setup Review Source GJ Gary J. Solutions Consultant Computer Software Used the software for: 2+ years ### "Great solution for SMB customers" September 17, 2021 5.0 Pros The easy to use interface and simple Search features. The Archiving and Document Management features are a strong point and it's really easy to get documents into the system, whether on premise, or in the Cloud. Cons There could be more integrations with 3rd party software but for the target audience, it works well. Review Source AL AMBER L. SERVICE ADVISOR Automotive Used the software for: 1-2 years ### "Use it often as a service advisor." June 22, 2021 4.0 Pros The ability to search using different parameters and a complete file with front and back notes available. Cons When we first got the system, there would be times when scanned items were not available. There was a delay from the time we scanned the items to the time they were actually available to view. I started some tickets on it and got it all worked out eventually and it has been working fine every since. Review Source KP Kelly P. VP Firm Admin/HR Accounting Used the software for: 2+ years ### "Great Software" September 24, 2019 5.0 Pros I really like the ease of use of content central. The Qcards are easy to scan in with few errors. Really easy to search and find what you need in the file cabinets. Cons The transition from the old software Docuware. Review Source RB Robert B. Business Technology Consultant Computer Software Used the software for: Less than 6 months ### "Ademero Content Central is a Solution Worth a Look" January 4, 2017 4.0 I have used and implemented several electronic document management systems over the last 15 years. Ademero Content Central is a full-featured and user-friendly system with robust search, good security, and automatic filing plus automated structure building capabilities. The end user has the ability to customize their personal view within their login credentials. Since there is no client software to be installed, the deployment to end users is as simple as opening their web browser and clicking on a bookmark, or favorite. The Approval Process works great and there are also some nice workflow tools to further customize the system to any business need. Pros Price vs. Feature Set - the best on the market in my opinion. Has many features only included in more expensive systems. The system is also available in a Hosted Solution so as to eliminate the upfront capital investment and be delivered as a fully functional SaaS solution. Ademero is constantly improving the user experience by leveraging the newest technologies for a seamless experience. The administration is straight forward and logical. Cons There are many excellent features in Content Central. I would like to see the continuing development include deeper customization within the current feature set. Review Source DA Daimyo A. Intern Accounting Used the software for: Less than 6 months ### "Content Central is great for document management" July 9, 2022 5.0 An overall great system for document management. Also great for uploading physical documents to a digital format. Pros Greatest way to archive documents. Simple to relocate documents. Cons When dealing with many files the system can temporarily slow down. Review Source DR Dawn R. Office Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "User friendly " September 24, 2019 5.0 It has been a great experience Pros We now have no more paper, much easier to retrieve paperwork than filing Cons Sometimes runs slowly, if something is coded wrong would like to be able to change it Review Source Pablo P. SEO Specialist Marketing and Advertising Used the software for: I used a free trial ### "Documentos seguros y por bajo precio mensual" January 29, 2023 5.0 Ademero Content Central es un sistema completo y muy seguro, algo muy a tener en cuenta si pensamos almacenar documentación importante. Una ventaja es que el usuario tiene la posibilidad de personalizar los ajustes de apariencia de manera individualizada a su usuario. Pros Es una herramienta de gestión de documentos que ofrece una interfaz intuitiva y fácil de usar, lo que permite a los equipos colaborar y organizar la documentación de manera eficiente. El precio me parece correcto, pues la licencia más básica no resulta cara. Cons Uno de sus puntos débiles es que puede tener limitaciones en cuanto a la integración con otras herramientas y aplicaciones. Review Source SW Steve W. Mgr. IT Systems and Programming Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Content Central (CC) - New User - First Application is Workflow-centric " October 19, 2016 4.0 Found CC's workflow features very feature-rich versatile, e.g. Rejection, Alternate Paths, Packet Merges, and much more. CC's support is courteous, knowledgeable, and generous, from free online chat to reasonably priced professional services, e.g. help writing xml capture code. I heartily recommend including Ademero in your search. Since my first application is workflow-centric and after only 2 months of use, I can't comment on the Capture side of the app which appears to be equally state-of -the-art. Glad we found this affordable gem for document and content capture management. Looking forward to exploring Capture in much greater depth. Review Source AD Amanda D. Receptionist Used the software for: ### "Space Saver, Customizable, Easy to Use" October 5, 2015 4.0 Until we began using Content Central, our office maintained paper files. Seeing as our clientele had grown into the thousands, it was taking our staff too long to locate documents for a customer...especially if that customer had been with us for years and had an overflowing file of documents. Content Central allowed us to organize our customer files and sort out their paperwork, enabling us to run a quick search and find exactly what we needed. It has saved us tons of time and office space. While initial setup took some time, we now have a wonderful digital filing system that we use on a daily basis. We have been using Content Central for almost three years and are still very satisfied customers! Review Source AB Ashley B. Director of Operations Used the software for: ### "Overall it is good." October 21, 2015 3.0 The ease of moving around in Content and the ability to create exactly what we need is great, however. it has taken up to 3 days to get in touch with someone to help when we have problems. Just today, we heard back on a request we sent this morning, but it will be another day or two until someone can log into our network to see what the problem is. Review Source DF Donna F. Records Management Specialist Management Consulting Used the software for: 2+ years ### "Content Central for Records Management" June 22, 2021 4.0 The overall experience with Content Central is that the support team is always there when you need them. The software is user friendly and has many features that our company uses for our clients and all document are secure which is extremely crucial in our business. Pros The software is user friendly, documents are easily retrieved for viewing and printing. You can label each document individually or you can label several scanned documents together and name them in a group. I also like the feature that allows you to change active documents in a file and move them to an inactive status with just a few clicks of the buttons. Cons When you're in the beginning of the names of the employees files, having to scroll down to someone at the end of the alphabet is sometimes annoying because there is a lag after about 15-25 files it can take a bit of time to get to if you have a lot of files. The search feature is always sometimes I just want to scroll down quickly. Reason for choosing Content Central Upper management makes those decisions and obviously like Content Central over other software programs. Review Source KR KARI R. Account Payable/ Office Manager Wholesale Used the software for: 2+ years ### "Good Program - Reasonably Priced" June 22, 2021 3.0 My experience so far with Content Central has been good. It does everything they said it would and it does work well. I would not recommend this for a large corporation, but definitely would recommend it for a small to mid sized company. Pros The cost of the program is reasonable. The filing system is easy. The search feature is great! The support Staff members are extremely helpful. Cons The set up of this program is not easy. Know what you are wanting to do before you start, so the staff can help you set up. Approval processes and integrating forms takes some learning. There are many steps to each process. The online help videos are not very helpful. They show thing the program is capable of, but not how to do them. Reason for choosing Content Central Cost was the biggest factor. Review Source JH Joy H. Senior HR Manager Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Great product for the money. " June 22, 2021 5.0 Overall, we really like the system. It works great for our needs. Pros I love how easy it is to implement and use. Cons We are using is for our HR filing system, and we find it problematic to move files from catalog to catalog. We have multiple companies, and often times have employees from one company decide to take a position with one of our other companies, and moving the files from one catalog to the other is very cumbersome. Also when employees terminate, it is rather cumbersome to move an active file to our terminated employee files. Reason for choosing Content Central I had worked in e-file cabinet and knew the things I didn't like about it already. Another option was to create our own home-grown system, but in the end I felt that Content Central was the best and most affordable solution that wouldn't require a lot of my time to work with developers to create and set it up. Review Source DR Donald R. Managing Partner Management Consulting Used the software for: 1-2 years ### "Non-technical Management & Accounting Perspective" October 11, 2016 5.0 Our firm began researching options for a document management software program 3 years ago. After a year of researching we elected to go with Content Central for our document storage and Capture Point for our document scanning. Both programs were offered by Ademero. Our decision stemmed from the following criteria: 1) We are a small company so pricing was important. 2) We wanted to align with a company that would grow with our company and our needs. 3) Our organizational structure required a high number of user interfaces. 4) Because we are technically challenged we needed to find a program that was powerful but fairly easy to use. In looking at programs in a price range of $6,000 to $60,000 we felt Ademero was the best fit according to these criteria requirements. We have used the software for 2 years and we are extremely satisfied with the results. In that time there have been several minor upgrades and they just released a fairly significant upgrade. For us this is evidence they continue to fund their product development department in an effort to stay relative and competitive in their document management endeavors. We are confident at this point our needs will not outgrow their ability to deliver for quite some time. As previously stated our goal was to select a company that would allow us to stay with them and not have to recreate our paperless process every few years. The technical and support representative we were assigned has, in our opinion, become a valuable asset of our firm. During the setup phase of our document storage (which we found to be quite a challenge) he took the time to familiarize himself with our industry and our needs. Though we had to make some minor changes throughout the process, he was able to help us design a system that has significantly benefited our staff and our clients. Two years later we still contact him with any issue we might encounter and he continues to provide much needed technical support. We again are confident we have designed a paperless process we can use for many years without significant changes. In a nutshell we feel our research has paid off with the selection of Ademero. Review Source AF Anita F. Controller Automotive Used the software for: 2+ years ### "How I feel now versus 3 years ago" September 27, 2019 4.0 3 years ago I loved this company and would have given rave reviews. However, contacting support has become very difficult. I used to be able to chat with a representative online and although they could rarely help they would turn the case over to someone who could help and I usually heard back from someone the same day. Now my initial requests for support are difficult so I am just putting up with issues. I have even contacted sales to start my support request because I can always reach them. Once support contacts me, however, they are wonderful and always fix any issues I am having. Pros It is easy to scan into the proper folder. We have never had any issues retrieving files Cons The last few updates have come with issues. The latest update fixed several of them but now we cannot move files around after they have been scanned. Pages sometimes stick together so the file now has to be completely rescanned. Review Source DG Deborah G. Office Manager of Corporate Affairs Consumer Goods Used the software for: 2+ years ### "Happy with our purchase of Content Central" September 19, 2019 5.0 Content Central has really met our needs when it comes to document management and compatibility with our Great Plains software. We used to run from desk to desk trying to find an order that had a change or addition to it. Now we can just look in the system to make changes and see where it is in the approval process. Payment and invoices can all be scanned in and it is great for everyone to be able to lookup an invoice payment or anything else right from their computer. I like the web interface and the Admin features for security. Setting upt the workflow to automatically route documents for approval and send notices to the person to approve had worked extremely well. Nothing has to be left on desks to be signed off on. Pros I had researched a lot of other document management software and programs. This one fit our needs perfectly because of its compatibility with our accounting software Great Plains, it is user-friendly and has workflow approval features that we were looking for. Cons nothing it works great for all of our needs Reason for choosing Content Central It was very cost-effective, compatible, easy to set up and was user-friendly. The rest of the programs were very heavy and seems difficult to set up and use. Review Source NI Nicole I. Bookkeeper Marketing and Advertising Used the software for: 1-2 years ### "Great Digital Storage Option" June 22, 2021 4.0 Working with Content Central has been great. Tech support is attentive and quick. The software does what they say it will and it very helpful and transitioning to a paperless office. Pros The software is relatively easy to use and has great customizable features. Cons Setting up Capture Point to do what you need it to is more complex. That being said, customer support is wonderful and they are also willing to help change things as needed. Review Source LE LAURA E. ADMIN ASST + PURCHASER Hospital & Health Care Used the software for: 2+ years ### "WSC" June 22, 2021 4.0 IT DOES THE JOB.... I CANNOT COMPARE TO ANYTHING ELSE AS THIS IS THE ONLY PROGRAM WE HAVE HAD AND IT DOES THE JOB WE NEED IT TO. Pros ABLE TO SEARCH BY NAME OR MEDICAL RECORD NUMBER Cons SOMETIMES WHEN SCANNING IT DOE NOT RECOGNIZE THE FACE SHEET AND DOES NOT SCAN. Review Source TP Tony P. IT Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Content Central" September 24, 2019 5.0 We were able to decrease our paper use. Pros Content Central was easy to install and was very easy to implement. Cons The only Con I have was not able to get an email when a new update was out. Alternatives considered [Xerox DocuShare](https://www.capterra.com/p/122153/DocuShare/) Reason for choosing Content Central It was less expensive and had all the modules built in. Review Source PC Peter C. Network & Systems Coordinator Government Administration Used the software for: 2+ years ### "Content Cnetral" September 19, 2019 5.0 Good experience, great working relationship Pros Ease of use, price, functionality, customer support Cons nothing the product works up to our expectations Reason for choosing Content Central Price and functionality Review Source AH Annie H. receptionist Automotive Used the software for: 2+ years ### "SOFTWARE" June 28, 2021 3.0 Pros ALL I DO IS SCAN INTO CONTENT CENTRAL, SO IT WORKS GREAT FOR ME. Cons IF I HAVE PROBLEMS, I HAVE TO GO TO MY ADMIN. TO FIX THE PROBLEM. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.