---
title: "Fireflies Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Fireflies the right Call Recording solution for you? Explore 737 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/197037/Fireflies/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-09-29"
---

Fireflies

4.9 (736)

[View alternatives](https://www.capterra.com/p/197037/Fireflies/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated September 29th, 2026

# Reviews of Fireflies

Ease of use

4.8

Customer Service

4.5

## Pros and Cons in Reviews

Genisson F

Project ManagerEducation Management, 51 - 200 employeesUsed the software for: 1-2 years.

“Its accurate transcription, smart summaries, and seamless integrations save valuable time and help teams stay aligned, making collaboration faster, clearer, and far more efficient.“

May 17, 2026

Lindsey T

PresidentNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years.

“One challenge I’ve experienced is finding older meetings when I have a high volume of calls. If I’m trying to locate a meeting from six or seven months ago, the search feature requires fairly specific keywords to surface the right recording. When you have hundreds of meetings logged, it can take a little extra time to track down exactly what you're looking for.“

February 19, 2026

MB

Michiel B

Managing Director and Practising LawyerLegal Services, 11 - 50 employeesUsed the software for: More than 2 years.

“It is also extremely useful when used together with other AI tools, such as ChatGPT. Once a meeting has been transcribed and summarised, I can extract action items, prepare follow-up correspondence, draft reports, identify key issues and generally move matters forward much more efficiently.“

June 11, 2026

SW

Seth W

Grant SpecialistNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years.

“The bot joining calls can also feel intrusive in more sensitive or informal conversations, and I occasionally wish the speaker labeling were sharper when several people are on a call.“

July 1, 2026

IG

Ibrahim G

Senior Program ManagerNon-Profit Organization Management, 2 - 10 employeesUsed the software for: Less than 6 months.

“It captures every detail of a meeting and provides me with both the transcript, summary and action items which makes things very convenient for me.“

June 4, 2026

Sebastien C

CEOMusic, 2 - 10 employeesUsed the software for: Less than 6 months.

“The text-based processing, regular errors regarding interlocutors, and recurring errors in processing sentence structures.“

February 10, 2026

SW

Seth W

Grant SpecialistNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years.

“The transcripts are searchable and ready to work from the moment a call ends, which means I can turn them into clean meeting summaries and action-item lists for clients almost immediately.“

July 1, 2026

LL

Lisa L

Marketing ContractorMarketing and Advertising, 10,001+ employeesUsed the software for: Less than 6 months.

“I cannot disable the recording even when changing this in settings which is problematic as I then need to log into the meeting via another account if I do not have recording permission“

January 7, 2026

## Showing most helpful reviews

Showing 1-25 of 736 available reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LW

Lee W.  
CEO  
Used the software for: 1-3 years

### "It makes conducting a call and recording the responses so easy"

November 5, 2026

5.0

Using it for over 2 years now and it has got better and better. the new AI feature is a superb addition to the tool, allowing drafting of documents according to the discussion etc.

Pros

It makes conducting a call and recording the responses so easy - summary - no confusion on either side.

Cons

Occasional hiccup - doesn't attend a meeting. Very Rare these days. 99.9% of time, accurate recoding and fantastic summaries with action points clearly stated.

Review Source

CS

Chris S.  
General Manager  
Used the software for: 1-3 years

### "Use Fireflies if you want to improve your meetings and get great feedback"

November 2, 2026

5.0

Overall the experience has been great. We implemented it with all meetings and it has help identify gaps and issues well before they became problems. Super easy to use and the AI is great.

Pros

The ease of use and the AI summary and questions you can ask it are really helpful and worth the value of the subscription. There is no time in training on how to use it and works well for feedback.

Cons

The limits do creep up real quick depending on how many recordings you are using and how many users. Without being in the top tier, it has limited options on privacy settings as well

Review Source

R

Reviewer  
Founder  
Used the software for: 1-3 years

### "Schedule, Recording, Cost, AI Summary"

July 11, 2026

5.0

affordable AI note taking platform, it offers good value though it can still be pulled down. I upgraded recently, which i still need to check if i earned a saving and was not double billed.

Pros

it automatically joins my schedules on teams and google calendar. the AI summary is very insightful, it now has the recording button, which I suggested during my first use when it was not able to record the sound through the sound device, it only records through the mic.

Cons

cost. i believe it could be lower. there are times the calendar is confusing. you cannot see a calendar at all. ther are too many icons such home, meeting status, and meeting.

Review Source

Seth W.  
Grant Specialist  
Used the software for: 1-3 years

### "Turns meetings into deliverables - From conversation to finished work, faster"

July 4, 2026

5.0

Overall it's become one of the most valuable tools in my consulting practice. For a lean firm juggling multiple client engagements, being able to trust that every conversation is captured, searchable, and ready to turn into deliverables is real leverage, not just a convenience. It's changed how I work — I stay present in meetings, produce summaries faster, and have a searchable record I can return to weeks later when a question comes up about what was decided. The occasional transcription cleanup is a minor cost against how much time and mental load it saves.

Pros

The reliability of the transcription is what won me over. As a grant writing and fundraising consultant, I'm in client, funder, and partner meetings constantly, and the details discussed become deliverables and commitments — so accuracy isn't optional. Fireflies lets me stay fully engaged in the conversation instead of splitting my attention to take notes, and I trust that every word is captured. The transcripts are searchable and ready to work from the moment a call ends, which means I can turn them into clean meeting summaries and action-item lists for clients almost immediately. It's also unlocked work I couldn't take on before, like long-form interviews and oral histories that move straight from recording to finished written pieces without the manual transcription bottleneck.

Cons

Transcription accuracy dips with heavy crosstalk, strong accents, or a lot of industry-specific jargon and proper nouns, so I still have to review and clean up names and technical terms before anything client-facing goes out. The bot joining calls can also feel intrusive in more sensitive or informal conversations, and I occasionally wish the speaker labeling were sharper when several people are on a call.

Review Source

R

Reviewer  
VP, Acct Mgmt and Marketing  
Used the software for: Less than 1 year

### "Fireflies - effective meeting recording app with prep, notes, next steps"

July 2, 2026

5.0

Excellent - from start to finish. We were looking for an app that would record meeting, give us meeting notes, and provide Next Steps. Fireflies does exactly that, and does it well!

Pros

Great value, easy to use, and especially love the meeting notes and recaps. Fireflies helps me prepare for a meeting AND finish with a follow up. I can write effective emails to the client and avoid dropping any balls.

Cons

Hard to say - it's all so good. I struggle with the integration with Hubspot, but I think it's more me ... ugh.

Review Source

VR

Verified Reviewer  
Founder  
Used the software for: Less than 1 year

### "Satisfied - Worth a Recommendation"

July 1, 2026

4.0

I've just started using it; it's been two months. So far, the experience is good. However, I will review it in detail soon.

Pros

The transcript creation in real-time and the efficiency in delivering the final output. Found the experience good.

Cons

Presently, nothing wrong. I still have to dive deeply into the application to find out if there are any cons, or rather, areas of improvement needed.

Review Source

R

Reviewer  
CEO  
Used the software for: Less than 1 year

### "Fireflies - Life changer"

June 30, 2026

5.0

Easy to onboard and use and I have been looking at the other live tools that I can use during meetings with my team and expanding this use case into our company's workflows and engagement with external parties too

Pros

Fireflies was life-changing for me personally, coming in with its notes-taking AI tools during a crunch period for me as I was handling board meetings along with shareholder updates. The concise summary saved myself so much time and convenience for something that usually took me at least 1 hour in consolidating board meeting minutes which I personally manage as notes which I then convert into slides for board decks. Highly convenient and easy to use and I'm now getting Fireflies more involved in my day-to-day workflows which I am sure there are so much more it could do further to unlock more productivity for myself. Highly recommended and have been sharing this across to my own company and colleagues along with friends too to take up!

Cons

So far nothing that I didnt like about it. It's been easy to onboard and amazing to use. I cannot recommend it anymore

Review Source

R

Reviewer  
President  
Used the software for: Less than 1 year

### "Fireflies is Fire!"

June 30, 2026

5.0

Amazing. No complaints. Staff loves it, great to have a central database that we all share for meetings.

Pros

Super easy to use and records even when not on a meeting as long as invited. Love the summary transcripts and to dos for each staff at the end of meetings. Super accurate.

Cons

AI is not enabled in pro for some custom features like naming files based on meeting summary. Credits are burned quickly. Not sycned with Microsoft 365 outlook, calendar, sharepoint completely.

Review Source

R

Reviewer  
Consultant  
Used the software for: Less than 1 year

### "Excellent tool for meeting capture and transcription"

June 30, 2026

5.0

Great tool, fair and transparent pricing, does the job beautifully. Good multi-language support as well - even when changing languages during a meeting.

Pros

Easy to install, configure and use. Quick, responsive, transcripts generated within a few minutes. Friendly, accessible user interface, and solid desktop and mobile apps.

Cons

Only one thing: it doesn't seem possible to use it on mobile to record and transcribe calls, which is a shame - this would be very helpful.

Review Source

R

Reviewer  
President  
Used the software for: Less than 1 year

### "Your Personal Calendar Assistant"

June 28, 2026

5.0

Its good so far.Its easy to use and i liked the feature where it condenses the message and joins on your behalf.

Pros

Its good so far.Its easy to use and i liked the feature where it condenses the message and joins on your behalf.

Cons

It misses the fillers in Hindi. There should be a functionality where it translates to english and then documents. Should have more AI Credits

Review Source

Joe G.  
CEO  
Used the software for: 1-3 years

### "Fireflies: The Meeting Intelligence Tool That Shows Up Everywhere You Do"

June 1, 2026

5.0

Fireflies has become non-negotiable in my workflow. It's elevated the quality of my work, sharpened my accuracy, and meaningfully improved my productivity — and that's not a combination you find often in a single tool.

Pros

The standout advantage is seamless cross-platform integration — it shows up regardless of which meeting platform or tech stack I'm using, which eliminates an entire category of friction. Add in strong AI capabilities that deliver multiple perspectives on your conversations, and you're getting genuine intelligence — not just transcription. For the price point, the value-to-capability ratio is hard to beat.

Cons

The one gap worth noting: CRM integration is limited. As a Pipedrive user, I'd welcome a deeper native connection. It's not a dealbreaker, but it's the obvious next step for teams who live in their CRM

Review Source

R

Reviewer  
VP Innovation  
Used the software for: Less than 1 year

### "Deceptive business practices - be very careful"

June 9, 2026

2.0

I signed up for a free account to test the service before committing to a paid account. I signed up on the website, being told I had 800 minutes of stored minutes. After I hit 500 minutes, I was told I was over my limit and I then noticed my account had a 400 minute limit. I contacted customer service via email and was told this was wrong and should be 800 minutes and would be fixed soon. It wasn't, so ultimately, they escalated it to tech support but the number still did not change. In the mean time, I got my minutes down to 300 and proceeded, so I could get recent transcripts, expecting the number to be corrected. Then I got an email from a CS Rep stating that I only get 400 minutes as a new customer and the 800 was an old limit. I suggested that they change the website, then if this was truly an official change. I got in touch again today to see where we stood as I am now, again, over my 400 minute limit, and, despite the website (as of today, a week later), their chat bot (again, today), their initial review of my question via email, Google, review sites, all saying I should get 800 minutes of stored minutes, I am being told, again, that I get only 400 as I am a new customer and they changed the limit. I find this deceptive, as everyone/place EXCEPT this one CS rep tells me I should have 800 minutes. Even after pointing out that they still promise 800 minutes to new subscribers on their website. Additionally, the stored-minute limit is total storage, not a monthly allowance. That part makes sense, since it encourages users to regularly clean out their accounts. However, once the limit is reached, all transcription stops. I deleted several meetings, expecting that this would allow the system to transcribe older meetings so I could review them before deciding what else to delete. Instead, the system still will not transcribe any meetings, which effectively makes the service unusable. The only way I can get the summaries is to delete important meetings I need notes for or pay what now feels like a ransom. I was expecting to upgrade after a one month trial but these customer service issues reflect business practices I most likely will not support.

Pros

Getting notes on my meetings frees me up from writing everything down on paper and transcribing it. It works across my meeting platforms, so I do not have to rely on being in Zoom to get my notes. Summaries appear to be reasonably accurate, enough for my usage.

Cons

Customer service (chat bot and email only, no phone number and no access via FB) Deceptive practices - bait and switch on minute limits Storage limits / turning off transcription Mildly intrusive attendance in meeetings

Review Source

R

Reviewer  
Managing Director and Practising Lawyer  
Used the software for: 3-5 years

### "Fireflies.ai has become an essential part of my professional workflow"

June 12, 2026

5.0

Fireflies.ai has genuinely changed the way I work in my professional practice. I use it every day for online meetings, telephone calls and in-person consultations. I have never been particularly good at keeping detailed notes during meetings and historically relied far too heavily on memory. Fireflies has largely solved that problem for me by accurately transcribing and summarising meetings, calls and consultations. It is also extremely useful when used together with other AI tools, such as ChatGPT. Once a meeting has been transcribed and summarised, I can extract action items, prepare follow-up correspondence, draft reports, identify key issues and generally move matters forward much more efficiently. For my purposes, it offers excellent value for money and has become one of the most important tools in my daily workflow. I would highly recommend Fireflies.ai to professionals who attend regular meetings, take instructions, conduct consultations or need reliable records of discussions. It has saved me a significant amount of time and has improved the quality and consistency of my follow-up work.

Pros

Fireflies is accurate, efficient and very good value for money. The summaries are useful, the transcripts are generally reliable, and the platform has a strong range of features that make it easy to revisit discussions and identify action points. The mobile app is also extremely useful and, in my experience, just as effective as the desktop/browser-based version. Being able to record telephone calls and in-person meetings and then upload the audio for transcription and summary is particularly valuable.

Cons

The transcription is not always as strong when foreign languages are used, and it can sometimes become confused when languages are mixed in the same meeting. It also does not always add itself to meetings automatically. Another issue is that, where several team members are on the same call, the meeting is sometimes captured by another team member’s Fireflies agent rather than mine. This is manageable because I still have access to the summaries, but it does mean I have less functionality. In particular, I cannot always make changes to summaries and transcripts generated through someone else’s Fireflies agent.

Review Source

R

Reviewer  
AI Solution Architect  
Used the software for: Less than 1 year

### "A must-have tool for anyone who takes meetings seriously"

April 15, 2026

5.0

Fireflies has become an indispensable tool in my daily work. I simply cannot walk into a meeting anymore without it running. The biggest benefit is that I can now fully focus on the people in the room and the actual content of the discussion, instead of frantically taking notes. Everything gets captured automatically, and the summaries let me review or share key points in minutes. It has genuinely improved both the quality of my meetings and my productivity afterwards.

Pros

Fireflies has completely changed the way I approach meetings. The automatic transcription and AI-generated summaries are incredibly accurate, and the integration into my workflow was seamless from day one. The ability to search through meeting transcripts and quickly find key decisions or action items saves me a significant amount of time every week. Setup was straightforward and the interface is intuitive.

Cons

Honestly, there is not much to complain about. Occasionally the bot joining the meeting might feel slightly intrusive to some participants who are not used to it, so a bit of onboarding for the team can help. Minor UX improvements could be made in the dashboard navigation, but nothing that affects the core functionality.

Review Source

R

Reviewer  
IT PRESALES  
Used the software for: Less than 1 year

### "A Reliable and Time-Saving AI Tool That Makes Meetings More Organized and Efficient"

April 15, 2026

5.0

Overall, my experience with Fireflies has been very positive. It has made meetings much easier to manage by automatically recording, transcribing, and organizing everything in one place. I no longer have to worry about missing important details or trying to multitask between listening and taking notes. The summaries and action items are especially helpful for quickly reviewing what was discussed and staying on track afterward. It also improves collaboration since I can easily share meeting notes with teammates, and everyone stays aligned without needing long follow-ups. The interface is quite user-friendly, and once everything is set up, it runs smoothly in the background without much effort. While there are small areas that could be improved, overall it feels like a reliable and practical tool that genuinely boosts productivity and saves time.

Pros

What I liked most about Fireflies is how effortless it makes capturing and organizing meeting information. It automatically records and transcribes conversations with impressive accuracy, which saves a lot of time compared to taking manual notes. I also appreciate how it highlights key points, action items, and important moments, making it easy to review meetings without having to replay everything. The search function is very helpful because I can quickly find specific topics or decisions across multiple meetings. Another thing I enjoy is the seamless integration with tools like Zoom, Google Meet, and Slack, which fits naturally into my workflow. Overall, it feels like having a smart assistant that ensures nothing important is missed while improving productivity and collaboration.

Cons

One thing I liked a bit less about Fireflies is that sometimes the transcription can miss or slightly misinterpret certain words, especially when there are strong accents, background noise, or multiple people talking at once. It’s usually still very usable, but I occasionally need to make small edits for clarity. Also, for longer meetings, the amount of information can feel a bit overwhelming at first, so it takes a little time to get used to navigating the summaries and highlights efficiently. Lastly, while the integrations are great, setting everything up perfectly across different tools can take a bit of initial effort. That said, these are fairly minor and don’t take away much from the overall experience.

Review Source

R

Reviewer  
Founder  
Used the software for: 1-3 years

### "Need Fireflies everyday! "

June 19, 2026

4.0

Overall good- automations need to be worked on a bit but otherwise its my favorite transcription tool. The visual dashboard is also very helpful.

Pros

I love how well it transcribes & the ease of adding it to my meetings. Its become a necessary tool I rely on for all my important meetings!

Cons

Its a bit glitchy when adding to google meet automatically, but adds seamlessly when I do it manually which is fine.

Review Source

R

Reviewer  
Founder  
Used the software for: 1-3 years

### "Easy to use, take voice notes too! "

June 16, 2026

5.0

So far I really enjoy it thus I have renewed it for second year. I actually have Fathom too but found out only Fireflies can take my clients whatsapp voice notes which really help for me to use it for my work.

Pros

Easy to use and unlike other tool like Fathom, you guys can take whatsapp voice notes too! I also like that there are options to download full transcript or just the summary in many formats. Also love that it can be connected to Claude Code.

Cons

Cannot selectively pick those old transcripts that I want to download and delete. For eg, when the storage is full, I used the filter to have a list of past recordings but I cannot click which ones I want to select. This feature can help me with organising my work better.

Review Source

R

Reviewer  
Chief Operating Officer  
Used the software for: Less than 1 year

### "Have Fireflies on all the time."

June 5, 2026

5.0

Very good. Much better than zoom and other transcripts. The way it paragraphs the content is much easier for AI to read later and turn into other useful info. Transcript companies need be thinking about how the text is going to be used later, not just the summary or transcript doc. Use does not end there. Fireflies has this right.

Pros

The AI transcription is almost flawless. We use it for Google Meets as well as voice recording meetings and company notes that turn into training and news.

Cons

Had to think a little to get it to auto-push to Google Drive, then to our company AI to create training prompts from the transcript, but we figured it out.

Review Source

VR

Verified Reviewer  
Publishing Operations  
Used the software for: Less than 1 year

### "Excellent transcription and smart notes, needs desktop app"

February 23, 2026

5.0

Fireflies has been excellent for my workflow. The automated note generation captures important details without requiring manual configuration or prompts. After a month of regular use, I haven't experienced any productivity issues or friction in my daily operations. The accuracy and convenience have been strong enough that I've recommended it to colleagues. However, the pricing has been a barrier for some of them, though that may be because they don't take as many meetings as I do. For high-volume meeting schedules, the value proposition is clear. My only reservation about upgrading is the lack of a desktop application, which would eliminate the browser-based workflow and add offline access to notes which are critical features for my use case.

Pros

The browser extension is excellent since it captures meetings without taking up a seat. The generated meeting notes are the standout feature: transcription on one side, timestamped key points on the other, with click-to-jump functionality that makes referencing specific moments effortless. The transcription accuracy is impressive, even with heavy accents and non-native speakers. It catches words I miss in real time and handles multilingual conversations well, which is better than other tools I've tested.

Cons

I'd upgrade to a paid plan immediately if there were a desktop application. Opening a browser every time adds friction to an otherwise streamlined tool. A native desktop app with offline access to transcripts and meeting notes (audio files excluded) would be invaluable, especially when working with poor or no connectivity but still needing to reference notes and task assignments.

Review Source

VR

Verified Reviewer  
CEO  
Used the software for: 1-3 years

### "Fantastic for Staying Organized and Informed"

January 21, 2026

5.0

My overall experience has been very positive. Fireflies has been fantastic for capturing notes, especially when I am focused on leading or contributing to key aspects of a meeting. It also attends meetings I am unable to join and provides clear summaries and updates, making it easy to stay informed and follow up effectively.

Pros

Fireflies is a helpful tool for capturing meetings efficiently. I especially appreciate the ability to automatically record meetings, generate transcripts, and create notes without distracting from the conversation. It saves time on follow-ups and ensures key insights and action items are not missed. Overall, it makes managing meetings and documentation much more streamlined.

Cons

The cost feels expensive compared to other meeting transcription tools, especially since some competitors or integrated options (for example within platforms like Zoom) can offer similar features at a lower price. The value may depend on how heavily you rely on the advanced AI summary features.

Review Source

R

Reviewer  
Owner  
Used the software for: Less than 1 year

### "Best meeting transcription on the market."

March 11, 2026

5.0

Ten out of Ten. I've never had transcriptions be so concise and comprehensive. Meeting takeaways vs an intimate closing I can email to meeting attendees is GOLD.

Pros

I love how intuitive the tool is regarding the important things in meetings.I asked it to do a detailed overview, and there were things that Fred (their AI) generated that greatly increased the quality of post-meeting communications with my students. I started using it to generate mini-guides for each week's training and my students love the guides.

Cons

After the 5th use case, it started doing weird markup that didn't translate well to Google. Not their fault, but I was thankful to have a detailed meeting overview.

Review Source

R

Reviewer  
director  
Used the software for: Less than 1 year

### "very good notetaker. expecially for non organized people"

April 28, 2026

5.0

very good, great experience. That made it possible to rely on very good class/meeting notes and then interact with other Ai models to study or elaborate on a work project. It changes a lot for a person like me who didn't like to take notes during live meetings

Pros

very useful in transcribing and note-taking during meetings and classes. that make it possible to effectively report to customers and colleagues and interactions with other Ai models. it changes a lot for a person like me who didn't like to take notes during live meetings

Cons

The boot is visible for the meetings. It may soon be possible to have it without being visible; it looks in beta difficulties when you use different emails or browsers to attend calls

Review Source

R

Reviewer  
CEO, Founder  
Used the software for: Less than 1 year

### "By far the best support tool added to the arsenal of AI apps in 2025"

December 24, 2025

5.0

Very positive,... has made a significant improvement to managing client engagements and coordinating internal team tasks. Won't be able to operate at current scale without it

Pros

Intuitive and smooth onboarding. Interface makes it easy to use and navigate. The timelines and historical call summaries are well designed. My personal experience is that the important points and topics of the call are identified better than competitor products like Otter, Notetaker etc. For some reason it always feels like the AI understood what was important to add to the summary and what was secondary talking points, especially when it comes to listing the action items from the meeting. Share-ability of meeting summaries is also easier than some competitors. The mobile app serves as a great note taking tool for in person meetings.

Cons

Sometimes struggle to add it on the fly to meetings where I am not the organiser. But mainly because of the variety of online meeting tools used by cilents in our region,... especially as Odoo and Zoho meeting tools gain popularity in the UAE

Review Source

R

Reviewer  
Director  
Used the software for: Less than 1 year

### "Like having a super smart intern, one that is on your side and turns up to every meeting."

December 16, 2025

5.0

Fireflies has helped us impress our clients, improve our internal comms. It compensates for our own foibles when it comes to keeping notes, providing minutes and setting out an action plan.

Pros

Very easy to set up, sensible defaults and straight forward to use. Fireflies is always the first into the meeting and the last one to leave. It captures the spoken word reasonably reliably and produces a very good, and quick, summary at the end of the session. The AI generated summary helps avoid upsetting anyone by being professional and analysing the content on the basis of a work environment with a nod toward GDPR and common courtesy.

Cons

It would be good to give it a bespoke name and an avatar image. It does not know what it gets wrong and so can make repeat errors, especially with technical terms, jargon and names.

Review Source

R

Reviewer  
Sr Manager  
Used the software for: Less than 1 year

### "Sleek, Intuitive, and Better Than the Rest"

April 24, 2026

5.0

Fireflies is easily better than other tools I've used in this space. The navigation is effortless, and the UI is much cleaner than the competition, which often feels bulky. My only complaint is that the free version is quite limited in terms of AI credits and advanced features. If the free tier were slightly more generous, it would be the perfect entry-level tool for any professional.

Pros

I’ve been using Fireflies recently and wanted to share some positive feedback. The UI is exceptionally clean, which makes for a very distraction-free experience. Navigating through different meetings and transcripts is intuitive and seamless, allowing me to find what I need without a learning curve. Great work on the design!

Cons

The free tier is quite limited. Many essential features (like video recording or CRM integrations) and AI credits are locked away, making it feel more like a short-term trial than a functional free version.

Review Source

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