--- title: "Fireflies Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Fireflies the right Call Recording solution for you? Explore 735 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/197037/Fireflies/reviews/" page_type: "reviews" language: "en" --- Fireflies 4.9 (735) [View alternatives](https://www.capterra.com/p/197037/Fireflies/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 17th, 2026 # Reviews of Fireflies Ease of use 4.8 Customer Service 4.5 ## Pros and Cons in Reviews Seva U Founder CEOInformation Technology and Services, 11 - 50 employeesUsed the software for: 6-12 months. “Multilingual mode (when we speak in multiple languages at the same meeting), API just works with my Claude Code, video recording, speaker separation, Chrome extension (don't need to add anyone to the meeting to get an audio transcript).“ April 16, 2026 Francisco A Bachelor of Business AdministrationStaffing and Recruiting, 2 - 10 employeesUsed the software for: 6-12 months. “I don't like that if I'm invited to a digital meeting via WhatsApp and I forget to open Fireflies.ai and start participating in the meeting, I'm left out without Fireflies.ai providing me with support for their service.“ March 18, 2026 Genisson F Project ManagerEducation Management, 51 - 200 employeesUsed the software for: 1-2 years. “Its accurate transcription, smart summaries, and seamless integrations save valuable time and help teams stay aligned, making collaboration faster, clearer, and far more efficient.“ May 17, 2026 Lindsey T PresidentNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years. “One challenge I’ve experienced is finding older meetings when I have a high volume of calls. If I’m trying to locate a meeting from six or seven months ago, the search feature requires fairly specific keywords to surface the right recording. When you have hundreds of meetings logged, it can take a little extra time to track down exactly what you're looking for.“ February 19, 2026 MB Michiel B Managing Director and Practising LawyerLegal Services, 11 - 50 employeesUsed the software for: More than 2 years. “It is also extremely useful when used together with other AI tools, such as ChatGPT. Once a meeting has been transcribed and summarised, I can extract action items, prepare follow-up correspondence, draft reports, identify key issues and generally move matters forward much more efficiently.“ June 11, 2026 muhammad aqeef rusydan m IT PRESALESInformation Technology and Services, 2 - 10 employeesUsed the software for: Less than 6 months. “One thing I liked a bit less about Fireflies is that sometimes the transcription can miss or slightly misinterpret certain words, especially when there are strong accents, background noise, or multiple people talking at once.“ April 13, 2026 Chioma I Communications ExecutiveMarketing and Advertising, 11 - 50 employeesUsed the software for: Less than 6 months. “My overall experience with Fireflies was positive—it's a powerful AI notetaker that boosts productivity through accurate transcriptions, smart summaries, and task extraction, earning high ratings like 4.9/5 on Capterra. While limitations like cost and occasional inaccuracies exist, its intuitive UI and time-saving features make it ideal for frequent meetings, though less so for budget-conscious solos.“ April 22, 2026 Chioma I Communications ExecutiveMarketing and Advertising, 11 - 50 employeesUsed the software for: Less than 6 months. “Also, the limited free plan and occasional issues like aggressive default settings (e.g., auto-joining meetings) or poor customer support were frustrating.“ April 22, 2026 ## Showing most helpful reviews Showing 1-25 of 735 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Joe G. CEO Professional Training & Coaching Used the software for: 1-2 years ### "Fireflies: The Meeting Intelligence Tool That Shows Up Everywhere You Do" May 27, 2026 5.0 Fireflies has become non-negotiable in my workflow. It's elevated the quality of my work, sharpened my accuracy, and meaningfully improved my productivity — and that's not a combination you find often in a single tool. Pros The standout advantage is seamless cross-platform integration — it shows up regardless of which meeting platform or tech stack I'm using, which eliminates an entire category of friction. Add in strong AI capabilities that deliver multiple perspectives on your conversations, and you're getting genuine intelligence — not just transcription. For the price point, the value-to-capability ratio is hard to beat. Cons The one gap worth noting: CRM integration is limited. As a Pipedrive user, I'd welcome a deeper native connection. It's not a dealbreaker, but it's the obvious next step for teams who live in their CRM Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Zoom didn't go across multiple meeting platforms. Review Source SW Seth W. Grant Specialist Non-Profit Organization Management Used the software for: 1-2 years ### "Turns meetings into deliverables - From conversation to finished work, faster" July 1, 2026 5.0 Overall it's become one of the most valuable tools in my consulting practice. For a lean firm juggling multiple client engagements, being able to trust that every conversation is captured, searchable, and ready to turn into deliverables is real leverage, not just a convenience. It's changed how I work — I stay present in meetings, produce summaries faster, and have a searchable record I can return to weeks later when a question comes up about what was decided. The occasional transcription cleanup is a minor cost against how much time and mental load it saves. Pros The reliability of the transcription is what won me over. As a grant writing and fundraising consultant, I'm in client, funder, and partner meetings constantly, and the details discussed become deliverables and commitments — so accuracy isn't optional. Fireflies lets me stay fully engaged in the conversation instead of splitting my attention to take notes, and I trust that every word is captured. The transcripts are searchable and ready to work from the moment a call ends, which means I can turn them into clean meeting summaries and action-item lists for clients almost immediately. It's also unlocked work I couldn't take on before, like long-form interviews and oral histories that move straight from recording to finished written pieces without the manual transcription bottleneck. Cons Transcription accuracy dips with heavy crosstalk, strong accents, or a lot of industry-specific jargon and proper nouns, so I still have to review and clean up names and technical terms before anything client-facing goes out. The bot joining calls can also feel intrusive in more sensitive or informal conversations, and I occasionally wish the speaker labeling were sharper when several people are on a call. Switched from [Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/) Fireflies is more reliable and easier to use. Review Source SP Sarah P. VP Innovation Marketing and Advertising Used the software for: Less than 6 months ### "Deceptive business practices - be very careful" June 4, 2026 2.0 I signed up for a free account to test the service before committing to a paid account. I signed up on the website, being told I had 800 minutes of stored minutes. After I hit 500 minutes, I was told I was over my limit and I then noticed my account had a 400 minute limit. I contacted customer service via email and was told this was wrong and should be 800 minutes and would be fixed soon. It wasn't, so ultimately, they escalated it to tech support but the number still did not change. In the mean time, I got my minutes down to 300 and proceeded, so I could get recent transcripts, expecting the number to be corrected. Then I got an email from a CS Rep stating that I only get 400 minutes as a new customer and the 800 was an old limit. I suggested that they change the website, then if this was truly an official change. I got in touch again today to see where we stood as I am now, again, over my 400 minute limit, and, despite the website (as of today, a week later), their chat bot (again, today), their initial review of my question via email, Google, review sites, all saying I should get 800 minutes of stored minutes, I am being told, again, that I get only 400 as I am a new customer and they changed the limit. I find this deceptive, as everyone/place EXCEPT this one CS rep tells me I should have 800 minutes. Even after pointing out that they still promise 800 minutes to new subscribers on their website. Additionally, the stored-minute limit is total storage, not a monthly allowance. That part makes sense, since it encourages users to regularly clean out their accounts. However, once the limit is reached, all transcription stops. I deleted several meetings, expecting that this would allow the system to transcribe older meetings so I could review them before deciding what else to delete. Instead, the system still will not transcribe any meetings, which effectively makes the service unusable. The only way I can get the summaries is to delete important meetings I need notes for or pay what now feels like a ransom. I was expecting to upgrade after a one month trial but these customer service issues reflect business practices I most likely will not support. Pros Getting notes on my meetings frees me up from writing everything down on paper and transcribing it. It works across my meeting platforms, so I do not have to rely on being in Zoom to get my notes. Summaries appear to be reasonably accurate, enough for my usage. Cons Customer service (chat bot and email only, no phone number and no access via FB) Deceptive practices - bait and switch on minute limits Storage limits / turning off transcription Mildly intrusive attendance in meeetings Review Source MB Michiel B. Managing Director and Practising Lawyer Legal Services Used the software for: 2+ years ### "Fireflies.ai has become an essential part of my professional workflow" June 11, 2026 5.0 Fireflies.ai has genuinely changed the way I work in my professional practice. I use it every day for online meetings, telephone calls and in-person consultations. I have never been particularly good at keeping detailed notes during meetings and historically relied far too heavily on memory. Fireflies has largely solved that problem for me by accurately transcribing and summarising meetings, calls and consultations. It is also extremely useful when used together with other AI tools, such as ChatGPT. Once a meeting has been transcribed and summarised, I can extract action items, prepare follow-up correspondence, draft reports, identify key issues and generally move matters forward much more efficiently. For my purposes, it offers excellent value for money and has become one of the most important tools in my daily workflow. I would highly recommend Fireflies.ai to professionals who attend regular meetings, take instructions, conduct consultations or need reliable records of discussions. It has saved me a significant amount of time and has improved the quality and consistency of my follow-up work. Pros Fireflies is accurate, efficient and very good value for money. The summaries are useful, the transcripts are generally reliable, and the platform has a strong range of features that make it easy to revisit discussions and identify action points. The mobile app is also extremely useful and, in my experience, just as effective as the desktop/browser-based version. Being able to record telephone calls and in-person meetings and then upload the audio for transcription and summary is particularly valuable. Cons The transcription is not always as strong when foreign languages are used, and it can sometimes become confused when languages are mixed in the same meeting. It also does not always add itself to meetings automatically. Another issue is that, where several team members are on the same call, the meeting is sometimes captured by another team member’s Fireflies agent rather than mine. This is manageable because I still have access to the summaries, but it does mean I have less functionality. In particular, I cannot always make changes to summaries and transcripts generated through someone else’s Fireflies agent. Alternatives considered [Otter.ai](https://www.capterra.com/p/202799/Otter/) Reason for choosing Fireflies I tested several AI meeting transcription solutions - and Fireflies was the superior solution. Review Source JR Jay R. Chief Operating Officer Real Estate Used the software for: 6-12 months ### "Have Fireflies on all the time." June 4, 2026 5.0 Very good. Much better than zoom and other transcripts. The way it paragraphs the content is much easier for AI to read later and turn into other useful info. Transcript companies need be thinking about how the text is going to be used later, not just the summary or transcript doc. Use does not end there. Fireflies has this right. Pros The AI transcription is almost flawless. We use it for Google Meets as well as voice recording meetings and company notes that turn into training and news. Cons Had to think a little to get it to auto-push to Google Drive, then to our company AI to create training prompts from the transcript, but we figured it out. Alternatives considered [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Reason for choosing Fireflies It simply works better and it was simple to get going on, prior to learning all we needed to for our use case. Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) They are not intuitive, they are not very accurate, and they do not integrate well with our AI system. Review Source DJ Daniela J. COO Information Technology and Services Used the software for: 1-2 years ### "Best option in the market" June 9, 2026 5.0 perfect value for money, the best ai, notetaker service in the market right now. We tried other options, simpler and even cheaper but for us we were looking for a valuable service that would really cut us some slack in the organization, reporting and summarization part of the job and Fireflies definitely covers it. Pros real quality and valuable features, really good accuracy in transcriptions and AI insights. We've been using it for a year now and it has been a gamechanger for our organization, time optimization and even the satisfaction of our clients as they receive their own summary and action plan for each meeting Cons At the beginning I thought it was a little expensive, but after reviewing other cheaper options, they never met the quality and features Fireflies does so right now a year later and using every upgrade and update they have, I'm completely satisfied. Alternatives considered [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Reason for choosing Fireflies best experience, quality of service, accuracy in the information and AI tools Review Source AE Alvim E. CEO Information Technology and Services Used the software for: Less than 6 months ### "Fireflies - Life changer" June 25, 2026 5.0 Easy to onboard and use and I have been looking at the other live tools that I can use during meetings with my team and expanding this use case into our company's workflows and engagement with external parties too Pros Fireflies was life-changing for me personally, coming in with its notes-taking AI tools during a crunch period for me as I was handling board meetings along with shareholder updates. The concise summary saved myself so much time and convenience for something that usually took me at least 1 hour in consolidating board meeting minutes which I personally manage as notes which I then convert into slides for board decks. Highly convenient and easy to use and I'm now getting Fireflies more involved in my day-to-day workflows which I am sure there are so much more it could do further to unlock more productivity for myself. Highly recommended and have been sharing this across to my own company and colleagues along with friends too to take up! Cons So far nothing that I didnt like about it. It's been easy to onboard and amazing to use. I cannot recommend it anymore Alternatives considered [Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/) Reason for choosing Fireflies Fireflies was a better product in terms of features and ease of use, pricing played a part too Review Source AS Alex S. Founder Consumer Services Used the software for: 1-2 years ### "Need Fireflies everyday! " June 18, 2026 4.0 Overall good- automations need to be worked on a bit but otherwise its my favorite transcription tool. The visual dashboard is also very helpful. Pros I love how well it transcribes & the ease of adding it to my meetings. Its become a necessary tool I rely on for all my important meetings! Cons Its a bit glitchy when adding to google meet automatically, but adds seamlessly when I do it manually which is fine. Alternatives considered [Otter.ai](https://www.capterra.com/p/202799/Otter/) Reason for choosing Fireflies At this time, Fireflies is within my budget and is very accesible Switched from [Otter.ai](https://www.capterra.com/p/202799/Otter/) Fireflies is more accurate and way more user friendly Review Source AH Alice H. Founder Management Consulting Used the software for: 1-2 years ### "Easy to use, take voice notes too! " June 12, 2026 5.0 So far I really enjoy it thus I have renewed it for second year. I actually have Fathom too but found out only Fireflies can take my clients whatsapp voice notes which really help for me to use it for my work. Pros Easy to use and unlike other tool like Fathom, you guys can take whatsapp voice notes too! I also like that there are options to download full transcript or just the summary in many formats. Also love that it can be connected to Claude Code. Cons Cannot selectively pick those old transcripts that I want to download and delete. For eg, when the storage is full, I used the filter to have a list of past recordings but I cannot click which ones I want to select. This feature can help me with organising my work better. Switched from [Fathom](https://www.capterra.com/p/276054/Fathom/) As mentioned due to voice notes from whatsapp that i can upload. but quality of notes wise, Fathom is actually better! Review Source Sagar M. Founder and CEO Information Technology and Services Used the software for: Less than 6 months ### "Excellent AI Meeting Assistant That Saves Time and Improves Productivity" May 29, 2026 5.0 Pros What I liked most about Fireflies is its ability to automatically record, transcribe, and summarize meetings with impressive accuracy. It saves a significant amount of time by capturing key discussion points, action items, and decisions without requiring manual note-taking. The search functionality makes it easy to find specific conversations, and the integrations with popular collaboration tools help streamline workflows across teams. Cons While Fireflies performs very well overall, the transcription accuracy can occasionally be affected by strong accents, background noise, or multiple people speaking at the same time. Some advanced features are only available in higher-tier plans, which may not be ideal for smaller teams or individual users working with a limited budget. Alternatives considered [Fathom](https://www.capterra.com/p/276054/Fathom/) Reason for choosing Fireflies Because of more options apart form just call recording and transcriptions. Review Source Jarod T. Recruiter Human Resources Used the software for: Less than 6 months ### "Excellent for Recruitment" February 24, 2026 5.0 Overall, very happy with the product. There is definite room for improvement and I'm sure they will get there. Pros The interface is very pretty. The functionality is robust. I love the ability to interact with Fred and ask questions. Cons The interface is very, very busy. Lack of ability to connect multiple Google accounts is troublesome. There's no real 'loading' indicator on previously held meetings, you just have to wait for them to show up. One of my biggest gripes with the software is that the titles of the meetings routinely fail to show up and all I see are a bunch of non-sensical numbers and letters and just have to search for what I'm looking for--which can be time intensive as the search feature is not the most polished. Alternatives considered [Fathom](https://www.capterra.com/p/276054/Fathom/)[Notta](https://www.capterra.com/p/10017368/Notta/)[Otter.ai](https://www.capterra.com/p/202799/Otter/) Reason for choosing Fireflies The UI/UX. I'm really impressed by the colorful interface as it is very easy on the eye. I appreciated the high number of integrations as well, especially Quo (OpenPhone) Switched from [Otter.ai](https://www.capterra.com/p/202799/Otter/) Otter's interface is ugly truthfully. I don't like the font or the color scheme but the functionality is very good. Review Source VR Verified Reviewer CEO Writing and Editing Used the software for: 1-2 years ### "Fantastic for Staying Organized and Informed" December 12, 2025 5.0 My overall experience has been very positive. Fireflies has been fantastic for capturing notes, especially when I am focused on leading or contributing to key aspects of a meeting. It also attends meetings I am unable to join and provides clear summaries and updates, making it easy to stay informed and follow up effectively. Pros Fireflies is a helpful tool for capturing meetings efficiently. I especially appreciate the ability to automatically record meetings, generate transcripts, and create notes without distracting from the conversation. It saves time on follow-ups and ensures key insights and action items are not missed. Overall, it makes managing meetings and documentation much more streamlined. Cons The cost feels expensive compared to other meeting transcription tools, especially since some competitors or integrated options (for example within platforms like Zoom) can offer similar features at a lower price. The value may depend on how heavily you rely on the advanced AI summary features. Switched from [Otter.ai](https://www.capterra.com/p/202799/Otter/) Fireflies was recommended by a friend and she also shared how she and her team use it. Review Source LA Livi A. Owner E-Learning Used the software for: Less than 6 months ### "Best meeting transcription on the market." March 3, 2026 5.0 Ten out of Ten. I've never had transcriptions be so concise and comprehensive. Meeting takeaways vs an intimate closing I can email to meeting attendees is GOLD. Pros I love how intuitive the tool is regarding the important things in meetings.I asked it to do a detailed overview, and there were things that Fred (their AI) generated that greatly increased the quality of post-meeting communications with my students. I started using it to generate mini-guides for each week's training and my students love the guides. Cons After the 5th use case, it started doing weird markup that didn't translate well to Google. Not their fault, but I was thankful to have a detailed meeting overview. Alternatives considered [Fathom](https://www.capterra.com/p/276054/Fathom/)[Otter.ai](https://www.capterra.com/p/202799/Otter/) Reason for choosing Fireflies More value and capacity for daily use. It also did not require me to download an app to my device Switched from [ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/) It did not review audio files and produce a transcription. I needed that service and found fireflies. Review Source Eben J. CEO, Founder Information Technology and Services Used the software for: 6-12 months ### "By far the best support tool added to the arsenal of AI apps in 2025" December 17, 2025 5.0 Very positive,... has made a significant improvement to managing client engagements and coordinating internal team tasks. Won't be able to operate at current scale without it Pros Intuitive and smooth onboarding. Interface makes it easy to use and navigate. The timelines and historical call summaries are well designed. My personal experience is that the important points and topics of the call are identified better than competitor products like Otter, Notetaker etc. For some reason it always feels like the AI understood what was important to add to the summary and what was secondary talking points, especially when it comes to listing the action items from the meeting. Share-ability of meeting summaries is also easier than some competitors. The mobile app serves as a great note taking tool for in person meetings. Cons Sometimes struggle to add it on the fly to meetings where I am not the organiser. But mainly because of the variety of online meeting tools used by cilents in our region,... especially as Odoo and Zoho meeting tools gain popularity in the UAE Alternatives considered [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Reason for choosing Fireflies Quality and accuracy of transcripts when working with multi-cultural partners with a variety of accents. Easy of sharing summaries and action points was also a big factor. Switched from [Otter.ai](https://www.capterra.com/p/202799/Otter/) I was not happy with the quality of the transcripts and meeting summaries Review Source Fabiano T. director Commercial Real Estate Used the software for: 6-12 months ### "very good notetaker. expecially for non organized people" April 26, 2026 5.0 very good, great experience. That made it possible to rely on very good class/meeting notes and then interact with other Ai models to study or elaborate on a work project. It changes a lot for a person like me who didn't like to take notes during live meetings Pros very useful in transcribing and note-taking during meetings and classes. that make it possible to effectively report to customers and colleagues and interactions with other Ai models. it changes a lot for a person like me who didn't like to take notes during live meetings Cons The boot is visible for the meetings. It may soon be possible to have it without being visible; it looks in beta difficulties when you use different emails or browsers to attend calls Alternatives considered [Otter.ai](https://www.capterra.com/p/202799/Otter/)[Whistle Messaging](https://www.capterra.com/p/181980/Whistle/) Reason for choosing Fireflies Don't remember exactly, but i think it has better language recognition in various languages after some attempts, and it was complete Switched from [Tactiq](https://www.capterra.com/p/196174/Tactiq/) more complete. but still using tactiq time to time because of the non-visible boot. Review Source Orion P. CTO Computer Hardware Used the software for: 1-2 years ### "Solid meeting transcription with AI summaries that actually save time" May 28, 2026 5.0 Fireflies has become a default part of my workflow. The summaries are trustworthy enough that I rely on them for follow-ups without rewatching, the bot is unobtrusive in calls, and post-call digests genuinely cut admin time. A few rough edges around speaker labels and tier pricing, but the core product delivers. I'd recommend it for any team running more than a handful of external meetings a week. Pros Transcription accuracy holds up well across accents and varied audio quality. The AI-generated summaries and action items are the real win. I rarely need to rewatch a call to pull follow-ups. Search across past transcripts is fast and surfaces context I'd otherwise lose. Calendar sync auto-joins calls reliably, and integrations with Slack and our CRM push notes to where the team already works. Cons Speaker identification sometimes mislabels people, especially on first meetings or with similar-sounding voices, usually needs a manual fix. The mobile app is functional but clearly secondary to the web experience. Review Source Paul F. Managing Director Venture Capital & Private Equity Used the software for: 2+ years ### "Excellent Meeting Intelligence and Transcription Tool for Busy Teams and Creators" May 12, 2026 5.0 Overall, my experience with Fireflies has been very positive. It has become a reliable part of my workflow for meetings, interviews, and content creation. The ability to automatically record, transcribe, summarize, and organize conversations has improved productivity and reduced the need for manual note-taking. It has also helped us build structured datasets for our interview platform by making conversations searchable and easier to analyze across multiple interviews. This has allowed us to extract patterns, insights, and recurring themes from founders, investors, and operators in a much more efficient way. While there is still room to improve on advanced AI context and editing features, it delivers strong value and consistently performs well. Pros Fireflies has been one of the most useful tools in my workflow for capturing and organizing meetings, interviews, and strategy calls. The transcription quality is strong, speaker tracking is helpful, and the search functionality makes it easy to revisit important moments later. It has saved a significant amount of time by turning conversations into searchable notes and actionable summaries. For our interview series, it has also been extremely valuable for building searchable datasets from conversations, helping us identify recurring themes, decision-making patterns, and actionable insights across episodes. The integrations with Zoom, Google Meet, and other platforms also make the experience seamless without requiring extra setup. Cons The AI summaries can occasionally miss nuance or oversimplify important parts of conversations, especially during technical or strategic discussions. For podcast and content workflows, the editing capabilities are still limited compared to dedicated editing tools like Descript. There are also times when speaker switching or formatting in transcripts needs minor manual cleanup. Review Source Noah P. Consultant Computer Software Used the software for: Less than 6 months ### "Helpful meeting assistant that saves time" May 18, 2026 4.0 Overall, I had a positive experience using Fireflies. It made meetings more organized and helped reduce the amount of manual note-taking during calls. It’s especially useful for keeping track of action points and revisiting discussions later. While there’s still room for improvement in transcription accuracy and navigation, it’s been a helpful tool for day-to-day collaboration. Pros The automatic meeting summaries and searchable transcripts saved me a lot of time. I also liked how easy it was to go back to specific parts of a conversation without rewatching the entire meeting. The integrations with tools like Slack and Google Meet worked smoothly for our workflow. Cons Sometimes the transcripts weren’t fully accurate, especially during fast conversations or when multiple people spoke at once. The UI can also feel a bit cluttered when managing a large number of recordings and notes. Review Source Beryl P. CEO and Founder Leisure, Travel & Tourism Used the software for: 6-12 months ### "A Game-Changer for Multilingual Teams" April 2, 2026 5.0 Fireflies has been an absolute game-changer for our team. The learning curve is incredibly low – it’s intuitive from day one and integrates seamlessly into existing workflows. The call quality and transcription accuracy are consistently impressive, even with multiple speakers or accents. What really sets it apart for us as a multilingual team is the automatic language detection – it handles different languages effortlessly without any manual setup, which is a huge advantage in our day-to-day operations. From a value-for-money perspective, it delivers strongly, especially considering how much time it saves on note-taking, follow-ups, and internal communication. The data tracking and search functionality are excellent – being able to quickly revisit conversations and extract key insights has significantly improved our efficiency. Overall, an exceptional tool that has become essential to how we run meetings and manage information. It has improved productivity, reduced admin time, and brought a new level of clarity and transparency across the team. The combination of multilingual support and seamless integrations makes it particularly powerful for international teams. Highly recommended for any business looking to work smarter with their meeting data. Pros Fireflies has been an absolute game-changer for our team. The learning curve is incredibly low – it’s intuitive from day one and integrates seamlessly into existing workflows. The call quality and transcription accuracy are consistently impressive, even with multiple speakers or accents. What really sets it apart for us as a multilingual team is the automatic language detection – it handles different languages effortlessly without any manual setup, which is a huge advantage in our day-to-day operations. From a value-for-money perspective, it delivers far beyond expectations, especially considering how much time it saves on note-taking, follow-ups, and internal communication. The data tracking and search functionality are excellent – being able to quickly revisit conversations and extract key insights has significantly improved our efficiency. Cons Pricing can be a consideration – while it’s absolutely worth it, it does add another tool cost into the overall stack. That said, the time savings and efficiency gains more than justify the investment. Occasionally, speaker identification can be slightly off in larger group calls, but this is minor and easy to correct. More advanced customisation options for summaries or tagging would be a nice addition. Review Source Huong Le ❤. admin Computer & Network Security Used the software for: Less than 6 months ### "I like this app" March 9, 2026 5.0 Pros I had a great experience using this application. The interface is clean, simple, and very easy to navigate, even for new users. All the features work smoothly and the performance is fast and reliable. I especially like how well everything is organized, which makes it easy to find what I need quickly. The design looks modern and professional, and the app rarely crashes or has technical issues. It has definitely made my daily tasks more convenient and efficient. I would highly recommend this app to anyone looking for a useful and well-designed tool. Overall, it is a fantastic application and worth trying. Cons Nothing. Review Source Lindsey T. President Non-Profit Organization Management Used the software for: 1-2 years ### "Game-Changer for Meetings and Follow-Up" February 19, 2026 5.0 My overall experience has been extremely positive. Fireflies has helped streamline my meetings, improved accountability, and made follow-up communication much easier. It has enhanced productivity across my team and given us better clarity on next steps. I would absolutely recommend it to anyone who has frequent meetings and wants to stay organized without the stress of manual note-taking. Pros What I like most about Fireflies is how much time it saves me and how organized it keeps everything. It captures meeting notes accurately, summarizes key points, and clearly identifies action items so nothing falls through the cracks. I love that I can stay fully engaged in the conversation instead of trying to take notes. The search feature is also incredibly helpful — I can quickly go back and find exactly what someone said without rewatching an entire recording. It has become a trusted tool in my workflow. We just started using Hubspot and I am excited to see how this integration works! Cons One challenge I’ve experienced is finding older meetings when I have a high volume of calls. If I’m trying to locate a meeting from six or seven months ago, the search feature requires fairly specific keywords to surface the right recording. When you have hundreds of meetings logged, it can take a little extra time to track down exactly what you're looking for. Review Source Philip D. Managing Partner Venture Capital & Private Equity Used the software for: 1-2 years ### "Fireflies changed the way we document meetings." May 10, 2026 5.0 Fireflies was our first meeting notetaker. It changed the way we document meetings. Now we occasionally use the notetakers in Teams Pro and ClickUp but they don't compare well to Fireflies. Pros What I like most is the way Fireflies integrates into MS Teams meetings, the accuracy of summaries and identification of action items. Cons Occasionally, we have to train Fireflies to recognize words or phrases. Without training it can make mistakes. Review Source VR Verified Reviewer Engineering Manager Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Great addition to improve engagement!" January 7, 2026 5.0 Overall it has been a great experience, I have been able to be more engaged in the meetings I am in and also being able to go back and listen to the meeting recording helps a ton. The summaries are good overall and do a decent job with some errors but realtively minor errors and easy enough to go listen to that section of the transcript and find out what the intention was. It has been great for time savings as well since I don't have to take notes I have a lot more involvement. Pros I like the ease of use for online meetings and love the app for in-person meetings. It is my go-to for in-person meetings to help me take notes and allows me to really be engaged during the meeting and active. Cons Sometimes there are a few errors or it doesn't capture as expected when activated, but this happens few and far between. Review Source Jeroen V. CEO Information Technology and Services Used the software for: 1-2 years ### "FireFlies is a live saver for running many projects" April 8, 2026 5.0 We used FireFlies in many ways. If clients explains a project, we often watch the meeting again to hear even more details. It is great for onboarding people on a running project. They can listen to several meetings. I often send client the meeting minutes immediately after the meeting, they are awesome. And now it is also easy that FireFlies supports many different spoken languages. Pros Easy integration with all the different kinds of online meeting tools. So we can use it easily with all our different clients. With the strong search tools we can also find items we mentioned or agreed in very old meetings, which is very helpful. Cons At some point Fireflies entered all kinds of meetings in my calendar which I didn't attend and which should not be recorded. I received some complaints about it. But then I found the option in the settings to exclude those meetings. Review Source DS DEE S. Owner Writing and Editing Used the software for: Less than 6 months ### "Flipping the script on boring meeting notes!" June 1, 2026 5.0 AWESOME! I use it for all my meetings and absolutely love it. It is incredibly cost-effective for the immense value it provides, acting like a reliable digital assistant. For anyone in an industry centered on storytelling, scriptwriting, or precise documentation, this tool is an absolute game-changer. I am not missing details that are key to the success of the next story I am telling! Pros Fireflies has completely changed the way I work in the film and storytelling industry. It allows me to fully participate in meetings without the worry of taking notes or trying to remember every detail. A major highlight is reviewing transcripts—it allows me to find and pull exact quotes based on timestamps, which is critical for my work as I get deeper into scriptwriting. The data tracking and accuracy are spot on. It has freed me from note-taking anxiety, allowing me to stay present and share my voice freely. I am not missing important details shared by others. Cons Nothing significant.I see there are things I can cover to make my review more helpful ~ I need to look into 'client account managment' 'phone and SMS' and the other things Fireflies has to offer as this is AWESOME. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.