# Page 10 | Fireflies Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 10 - Is Fireflies the right Call Recording solution for you? Explore 555 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/197037/Fireflies/reviews

---

Fireflies

4.9 (555)

[View alternatives](https://www.capterra.com/p/197037/Fireflies/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated April 1st, 2026

# Page 10 - Reviews of Fireflies

## Showing most helpful reviews

Showing 226-250 of 555 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Danny O.  
Projectmanager  
Education Management  
Used the software for: Less than 6 months

### "A powerful and reliable AI meeting assistant"

January 11, 2026

5.0

My experience has been very positive. Fireflies is accurate, reliable, and provides clear summaries and actionable insights. It significantly improves my note-taking process and helps me keep meetings structured and easy to review.

Pros

Fireflies works extremely well — even for Dutch conversations. The transcription is highly accurate, and the tool is very intuitive to use. The automatic summaries and action points are a real strength; they save me a lot of time and make follow-up effortless.

Cons

Honestly, I haven’t found any major drawbacks yet. I’ve been using it for several months now, and so far it consistently delivers what I need. If something bothers me in the future, I’ll let you know — but at the moment, it’s doing its job remarkably well.

Review Source

NM

Nour M.  
Founder  
Marketing and Advertising  
Used the software for: 1-2 years

### "The best recording AI out there"

March 17, 2026

5.0

The best recording AI i found and i tried them all honestly, if you pair this with the ability to resurface the data for our organization you unlock so much strategic value

Pros

The best transcription app when it comes to storage of all of our org calls, all depts have so much invaluable data stored in the calls we can quickly resurface using the built in search fred agent but also get all that info through API

Cons

I would appreciate a visual indicator that it is currently working on the transcript of a call that just endend instead of seeing nothing, sometimes i wonder wheter the transcript for a call i need express post call will appear

Review Source

AG

Ann G.  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Zoho CRM integration"

October 22, 2025

5.0

I've tried other notetaking tools before, and I have found Fireflies to be easy to use, it provides what I need as far as content, including meeting takeaways. It's easy to share when the person I meet with also wants the notes. I have a little way to go to get it to do everything I want, but I'm getting there.

Pros

The integration with Zoho CRM makes is seamless to capture notes from a meeting and automatically have it populate in the person's record in Zoho CRM. Gamechanger.

Cons

Sometimes the notetaker will enter meetings I don't want it to without my permission, and in one particular case of a small group of friends, me not being able to control that is a bad look.

Switched from

[Fathom](https://www.capterra.com/p/276054/Fathom/)

I needed the integration with Zoho CRM, and I didn't want to pay for a 3rd party integration tool

Review Source

DH

Dave H.  
MD  
Financial Services  
Used the software for: 1-2 years

### "Best in class"

November 19, 2025

5.0

Experience has been great. It has made a huge difference to my user experience and therefore the experience that my clients receive from my business.

Pros

Easy of use. Invaluable for keeping track of my conversations and communications. Its also essential for summation.

Cons

There really isn't anything not to like. I guess the only thing might be that its hard to see where your total used storage space is. It would be good if that information was more available.

Review Source

Jeremy D.  
Founder  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Really solid. I would totally recommend. "

December 14, 2025

4.0

I've been using this for a few months now. I can't complain, it has worked pretty much as it should.

Pros

I think the transcription is pretty quick, and I get the summaries really fast also, and that's basically what I want.

Cons

It's just weird that even though I'm on a pro plan, I still need to upgrade to the business plan in order to see analytics.

Switched from

[Fathom](https://www.capterra.com/p/276054/Fathom/)

I actually just decided to check out something else because the other tool I was using was just kind of harder to navigate, so I tried this and it worked a lot better.

Review Source

HG

Herman G.  
CXO  
Higher Education  
Used the software for: 6-12 months

### "Thank you Fireflies. "

October 8, 2025

5.0

Excellent. For online meetings and face to face meetings. Quickly, can I record the meetings, for work or training.

Pros

Ease of Use, Meeting Summaries, Call Quality and Features, Data Tracking and Accuracy, Value for Money.

Cons

Not in Spanish. I prefer using that idiom; can you please set it in Spanish, please. The platform, we need en Latinoamerica, in Spanish.

Review Source

TC

Tiago C.  
Vendor Business Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Powerful Meeting Assistant"

January 13, 2026

5.0

Pros

I like the way it helps me organize post-meeting actions and allows me to focus my attention exclusively on the meeting instead of wasting time taking notes. In addition, I like the “AskFred” feature, where I can ask questions based on various meetings, which makes it easier to find the information I need.

Cons

I would like it to be able to define the start and end points of the meeting to avoid transcribing irrelevant information.

Review Source

AA

Alex A.  
Owner  
Financial Services  
Used the software for: Less than 6 months

### "Time saver"

October 12, 2025

4.0

Time saver. I'm using it during important meetings with (potential) customers as a mortgage broker. So every minute saved is earned as well.

Pros

It saves time a lot! Easy to use and just starting to develop some great Firefly skills. Its practical to use for a technoob like me

Cons

Learning all the features can be a challenge. But it results in detailed notes inmy case. Thank you for that

Review Source

Alberto Jr. V.  
Director for Business Devt and sustainability  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Pros and cons of fireflies "

December 13, 2025

4.0

9/10 for me… i subscribed since i already have many recordings with it. I hope it improves the meeting link even if not invited and the recording off the speaker output just like read.ai.

Pros

The promo was very enticing, i got 40% discount. I was a user for around 6 months on free plan and was convinced fireflies is very helpful. The summary is great and it can be shared to intended recipients.

Cons

It cannot record from the desktop Speaker. It can only record from the mic input. It’s kind of difficult to include a link of a meeting to attend if i only received a link, and not a formal invite.

Review Source

Emmanuel K.  
Chief of Staff  
Security and Investigations  
Used the software for: 6-12 months

### "The wonders of Fireflies"

January 21, 2026

5.0

Fireflies has made my life easier; I can cover meeting effectively and has increased my turnaround time for minutes of the meetings

Pros

The transcription is amazing, clean, the summaries are impeccable. I mean I can literally copy and paste the summary for my meeting summaries

Cons

Hmmmmmm, maybe the cost right now cos I am in sub-saharan africa. Maybe if there is an indigenous price point. It will be more affordable

Review Source

EF

Earnest F.  
Consultant  
Hospital & Health Care  
Used the software for: Less than 6 months

### "If you think you want it, buy it for the entire year"

November 24, 2025

5.0

Overall, I like the application. I have used other recording applications, but this one is more comprehensive, flexible, and easier to access. Pricing is reasonable compared to similar product offerings; in fact, this application offers more included minutes for recording than Otter A.I.

Pros

The ease of recording across all of my devices and web page access for companies that do not allow you to download native applications. I also love that it will automatically schedule a recording for any meeting that includes login information. The recording summaries are edited quickly and you have access to use A.I to query the transcripts.

Cons

Love the auto meeting recording. This feature should not default to 'on'. If you are interviewing, for example....not the meeting you want auto-attending and recording.

Switched from

[Otter](https://www.capterra.com/p/202799/Otter/)

I still have both but am using Fireflies more. Fireflies offers more minutes of use than Otter AI

Review Source

PT

Patrick T.  
Growth Partner Consultant  
Wholesale  
Used the software for: 6-12 months

### "Makes Meetings Easier, Even With a Few Bumps"

September 25, 2025

5.0

Overall it’s been a solid tool for me. It takes pressure off during calls and makes follow-ups easier. For work it keeps everyone on the same page, and personally it just helps me stay more present in conversations. There are little things that could be smoother, but it’s definitely worth using.

Pros

I like that I don’t have to worry about taking notes during meetings. Fireflies records everything, gives me a transcript, and even pulls out key points. It’s been helpful when I need to go back and double-check what was said or share notes with the team.

Cons

The transcription isn’t perfect. It struggles a bit with people who talk fast or when several people talk at once. It’s not a dealbreaker, but I usually have to clean things up.

Switched from

[Fathom](https://www.capterra.com/p/276054/Fathom/)

Integrations and pricing, Fireflies has an App

Review Source

SM

Shakila M.  
Founder  
Information Technology and Services  
Used the software for: Less than 6 months

### "Meeting Ease"

February 5, 2026

5.0

Great. and would love to refer to more people in using this tool. The blend of Microsoft with fireflies is also great, especially teams.

Pros

Simplest methods to add in meetings and details that was captured were great. Transcription services to uploaded videos were also great.

Cons

nothing so far, its been one of the best tools used for all my internal meetings and the team enjoys the near accurate transcription and summary of the meeting

Switched from

[Readymode](https://www.capterra.com/p/136728/Readymode/)

Collaboration with other tools, such as teams, google meet etc was much more simpler

Review Source

Dominic V.  
Coach and Founder  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Thanks Fireflies! My business is taking off thanks to you "

February 13, 2026

5.0

Awesome. What can I say? I use all the time. I keep my meetings recorded and I use the platform to sommarize everything and keep it neat.

Pros

Great quality actionable summaries, high volume, automatic recording. What can I say? I use it very day.

Cons

Interface, I want to upload more files at once. I may not be aware but automated meeting summaries sent to my clients is great.

Review Source

VR

Verified Reviewer  
Psychologist  
Mental Health Care  
Used the software for: Less than 6 months

### "Fireflies is good"

March 3, 2026

5.0

I have had a positive experience with Fireflies. It helps me keep track of my meetings, saves time on note-taking, and allows me to easily revisit important points and action items afterward.

Pros

What I liked most about Fireflies is the accurate transcripts it generates. It clearly captures conversations during meetings and makes it easy to review important details later without having to take manual notes.

Cons

What I liked least about Fireflies is that it does not record videos of the meetings. Having a video recording option would make it even more useful for reviewing presentations and visual discussions.

Review Source

Paul W.  
Technician  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "One of the most useful apps ive used "

January 13, 2026

5.0

Pros

helps me stay more organized and picks up things that sometimes i will miss. makes my life very easy

Cons

i dont really have any cons. there is a bunch of really beneficial things with this app and i highly recommend it

Review Source

Dr. Grant C.  
Managing Director  
Pharmaceuticals  
Used the software for: Less than 6 months

### "Made my life so much easier :-)"

February 9, 2026

5.0

Good so far and saving me a lot of time. I used to take copious notes, now I can focus much more on the meetin g and the individual.

Pros

Incredibly accurate and useful meeting summaries and the AI question aspect can be very useful in identifying key aspects of the conversation..

Cons

Would ideally like to be able to use the product with different e-mail addresses that are all mine, so that I can use it for all meetings and calls.

Review Source

MS

Matheus S.  
Analista de TI  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Este Fred é muito bom"

November 24, 2025

5.0

Usamos diariamente para atas de reuniões e transcrições e até o momento tem desempenhado bem esta função.

Pros

A transcrição, não é 100% mas mesmo com variações regionais é muito boa sem muitas correções sendo necessárias

Cons

Por padrão, ao criar uma conta, ele entra em todas as reuniões. Sendo necessário a desativação deste recurso.

Alternatives considered

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

Reason for choosing Fireflies

Conheci primeiro e o custo benefício + segurança da informação

Review Source

Yung Jui C.  
Supervisor  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "Recommend the meeting AI tool"

December 8, 2025

5.0

Pros

It offers good value for money, and the AI-generated content is quite good overall, helping to quickly create meeting minutes and improve work efficiency.

Cons

The initial free version offered a summary function, but later, perhaps due to the increase in users, many benefits were removed, which is quite a pity for ordinary users.

Review Source

KV

Karen V.  
admin  
Wine and Spirits  
Used the software for: 1-2 years

### "Not just great at English, also perfect Dutch transcriptions"

October 13, 2025

5.0

Very good, I add Fireflies to most Team calls and use it daily to update my records in a matter of seconds.

Pros

I really like how easy it is to use and how great it is at Dutch transcriptions. I really like FireFlies and recommend it all the time. To clients and friends and family etc.

Cons

Nothing. I really like FireFlies and recommend it all the time. To clients and friends and family etc.

Switched from

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)

did't work well in Dutch so I thought I was doomed.

Review Source

KR

Khabiba R.  
Project manager  
Market Research  
Used the software for: Less than 6 months

### "Accurate transcriptions and effortless meeting documentation"

February 21, 2026

5.0

My overall experience with Fireflies has been very positive. I use it to record all meetings with clients, internal team discussions, and interviews, and it consistently performs at a high level. The transcription quality is accurate and reliable, which saves me significant time compared to manual note-taking. The automatic summaries are especially valuable — they clearly structure key points, decisions, and action items, making it easy to review conversations and share insights with colleagues. Overall, Fireflies has streamlined our communication workflow and improved documentation efficiency across projects.

Pros

With Fireflies, I record all meetings with clients/within the team, as well as interviews, and this transcription and summary feature is the best and most accurate.

Cons

I don't see any downsides yet, as the app has been running smoothly, responding quickly to every action, and providing exactly the features I need without crashes, glitches, or confusing interface issues. So far, the experience has been intuitive and efficient, and everything works as expected.

Review Source

VR

Verified Reviewer  
President  
Political Organization  
Used the software for: 1-2 years

### "A powerful and reliable meeting assistant"

December 17, 2025

5.0

Overall, Fireflies has been a very helpful tool for managing meetings. It improves productivity, keeps conversations well documented, and makes it easy to review key points without re-listening to entire calls.

Pros

Call quality, accurate transcriptions, and very useful features like summaries and action items that save a lot of time after meetings.

Cons

Occasionally the transcription can miss words in very fast conversations or with strong accents, but overall accuracy is still very good.

Review Source

MT

Matt T.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Time-saving and accurate"

January 13, 2026

5.0

I have been quite pleased with Fireflies. I appreciate the intuitive application and being able to record audio of in-person meetings.

Pros

The note-taking and meeting summary have been extremely helpful and time-saving for me as an executive director. The notes are mostly accurate. I spend very little time editing and correcting the meeting notes.

Cons

I have not encountered any negatives that would require a comment. The application does what I need it to do.

Switched from

[Otter](https://www.capterra.com/p/202799/Otter/)

Fireflies came recommended by a trusted colleague.

Review Source

JB

Jeannine B.  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Best assistant I could ask for"

November 19, 2025

5.0

I really enjoy this tool for my business, it keeps me organized. Especially the pre read and post read summaries for every meeting. I am always up to date when I speak with clients.

Pros

Great value for money, I find that the AI is very reliable and joins my meetings even if the invite isn't sent by me. The summaries, being able to download the transcript and interact with the AI is super helpful.

Cons

It would have been nice to know that you can't have more than 1 fireflies in a meeting - so if another person uses the same technology theirs would join first and yours wouldn't. You would have to hope that other person will send an email summary from fireflies but not everyone has that feature enabled. It would ideal if this could be eliminated as an issue.

Alternatives considered

[Otter](https://www.capterra.com/p/202799/Otter/)

Reason for choosing Fireflies

I liked the AI pre and post summaries, Otter never did that.

Review Source

Marina C.  
Managing Director  
Program Development  
Used the software for: Less than 6 months

### "Essential tool for Productivity"

March 31, 2026

5.0

It is a perfect tool, I can not work without Firefiles anymore, it is an essential tool for productivity.

Pros

It is an amazing tool for productivity, the UX and UI are perfect, very easy to use and collaborate with teams.

Cons

Sometimes the mic doesn't work for some reason - when I click in Capture - and then only by the end of the meeting I realize it was not recording.

Alternatives considered

[Microsoft 365 Copilot](https://www.capterra.com/p/10015330/Microsoft-Copilot/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Reason for choosing Fireflies

Because so far Firefiles is better - my concern is that my company is 100% MIcrosoft and we are not allowed to use many different tools. Maybe a partnership between Firefiles and Microsoft would be helpful

Review Source

Similar Products

Featured