# Page 13 | Fireflies Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 13 - Is Fireflies the right Call Recording solution for you? Explore 652 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/197037/Fireflies/reviews --- Fireflies 4.9 (652) [View alternatives](https://www.capterra.com/p/197037/Fireflies/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 30th, 2026 # Page 13 - Reviews of Fireflies ## Showing most helpful reviews Showing 301-325 of 652 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CM Chris M. Head of Recruiting Staffing and Recruiting Used the software for: 1-2 years ### "Fireflies is Awesome!" March 19, 2026 5.0 Fireflies is a great product. I highly recommend. A ten out of ten on a scale of one to ten. Thumbs up. Pros That I can record my calls (both audio & video) and get the transcripts word for word. The summaries of the calls are also helpful. Cons I wouldn’t say least. But it would be great to record calls directly from your iPhone to Fireflies w-out having to do the call via Zoom, GoogleMeet, etc. Review Source John K. Partnerships Manager Non-Profit Organization Management Used the software for: 6-12 months ### "Fireflies lets me be present. It listens and I learn more." March 2, 2026 5.0 It's saved me time typing and recalling all that we talked about. I've generated better call summaries, next steps, response emails, and follow-up. Pros Fireflies lets me sit in meetings and on calls and just be myself. To just chat, talk, and engage meaningfully in the moment. When I had to take notes, I'd look down, get distracted, not listen well when writing and then forget what they'd said next. All those issues are resolved now. Cons I'd be happy if the app could sit in on my phone calls too the same way it does for teams or Zoom sessions. Review Source VR Verified Reviewer CEO Financial Services Used the software for: 1-2 years ### "Excellent AI meeting recorder" April 26, 2026 5.0 Excellent! Easy to use, great to find past meetings and non intimidating. Easy to search as well. Thank you Pros Simplicity. Accuracy. Great way to keep archive of all meetings and notes. Easy to search for prior meetings. Cons Pre Settings for meetings on website could be easier and more user friendly to set up in advance. Fopr some reason only joins my Teams meetings, not google meets. Review Source Paul W. Technician Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "One of the most useful apps ive used " January 13, 2026 5.0 Pros helps me stay more organized and picks up things that sometimes i will miss. makes my life very easy Cons i dont really have any cons. there is a bunch of really beneficial things with this app and i highly recommend it Review Source Yung Jui C. Supervisor Mechanical or Industrial Engineering Used the software for: 6-12 months ### "Recommend the meeting AI tool" December 8, 2025 5.0 Pros It offers good value for money, and the AI-generated content is quite good overall, helping to quickly create meeting minutes and improve work efficiency. Cons The initial free version offered a summary function, but later, perhaps due to the increase in users, many benefits were removed, which is quite a pity for ordinary users. Review Source PT Patrick T. Growth Partner Consultant Wholesale Used the software for: 6-12 months ### "Makes Meetings Easier, Even With a Few Bumps" September 25, 2025 5.0 Overall it’s been a solid tool for me. It takes pressure off during calls and makes follow-ups easier. For work it keeps everyone on the same page, and personally it just helps me stay more present in conversations. There are little things that could be smoother, but it’s definitely worth using. Pros I like that I don’t have to worry about taking notes during meetings. Fireflies records everything, gives me a transcript, and even pulls out key points. It’s been helpful when I need to go back and double-check what was said or share notes with the team. Cons The transcription isn’t perfect. It struggles a bit with people who talk fast or when several people talk at once. It’s not a dealbreaker, but I usually have to clean things up. Switched from [Fathom](https://www.capterra.com/p/276054/Fathom/) Integrations and pricing, Fireflies has an App Review Source PP Pandi P. VP Sales Strategy Operation Oil & Energy Used the software for: 1-2 years ### "Game-Changer for Meeting Productivity – 5 Stars!" March 26, 2026 5.0 Fireflies.ai transformed my meetings: instant transcripts, smart insights, and easy search make me 2x more productive. Highly recommend! Pros High transcription accuracy, automatic summaries, and seamless Zoom/Slack integrations that save hours on note-taking. Cons No major cons—occasional accuracy dips with accents, but overall excellent. Free plan limits storage. Review Source VR Verified Reviewer President Political Organization Used the software for: 1-2 years ### "A powerful and reliable meeting assistant" December 17, 2025 5.0 Overall, Fireflies has been a very helpful tool for managing meetings. It improves productivity, keeps conversations well documented, and makes it easy to review key points without re-listening to entire calls. Pros Call quality, accurate transcriptions, and very useful features like summaries and action items that save a lot of time after meetings. Cons Occasionally the transcription can miss words in very fast conversations or with strong accents, but overall accuracy is still very good. Review Source Thomas S. CEO Education Management Used the software for: 6-12 months ### "Cooles Tool" February 23, 2026 5.0 funktioniert einwandfrei, auch lange Zeit in der kostenfreien Version, die ausreicht, um sich von der Nützlichkeit des Tools zu überzeugen Pros tolles Transkriptionstool, mit dem ich insbesondere Webinare etc. mitschneiden und mir dann individuell zusammenfasen lassen kann Cons Der für mich unklare Hostingstandort, der es für mich nicht geeignet macht, vertrauliche Besprechungen zu subsumieren Review Source JB Jeannine B. Owner Marketing and Advertising Used the software for: Less than 6 months ### "Best assistant I could ask for" November 19, 2025 5.0 I really enjoy this tool for my business, it keeps me organized. Especially the pre read and post read summaries for every meeting. I am always up to date when I speak with clients. Pros Great value for money, I find that the AI is very reliable and joins my meetings even if the invite isn't sent by me. The summaries, being able to download the transcript and interact with the AI is super helpful. Cons It would have been nice to know that you can't have more than 1 fireflies in a meeting - so if another person uses the same technology theirs would join first and yours wouldn't. You would have to hope that other person will send an email summary from fireflies but not everyone has that feature enabled. It would ideal if this could be eliminated as an issue. Alternatives considered [Otter](https://www.capterra.com/p/202799/Otter/) Reason for choosing Fireflies I liked the AI pre and post summaries, Otter never did that. Review Source IM Imke M. Boss Animation Used the software for: 2+ years ### "Great experience using FireFlies" April 19, 2026 5.0 Fireflies has become an essential tool for me. I sometimes struggle to keep up in meetings, and having a reliable transcript plus a structured summary helps me stay oriented and organised. Even when the summary doesn’t fully match my memory, it still supports my workflow and clarity. Pros Easy to use. Understands different languages. Uploads the transcript as well as a summary immediately Cons Despite telling the names, he does not imply them as "Speakers". However, I do not see this as a big problem (I should know who I am talking to). Does not record conversations on the phone, which would be helpful for group conversations in Whatsapp. Review Source MT Matt T. Executive Director Non-Profit Organization Management Used the software for: 6-12 months ### "Time-saving and accurate" January 13, 2026 5.0 I have been quite pleased with Fireflies. I appreciate the intuitive application and being able to record audio of in-person meetings. Pros The note-taking and meeting summary have been extremely helpful and time-saving for me as an executive director. The notes are mostly accurate. I spend very little time editing and correcting the meeting notes. Cons I have not encountered any negatives that would require a comment. The application does what I need it to do. Switched from [Otter](https://www.capterra.com/p/202799/Otter/) Fireflies came recommended by a trusted colleague. Review Source JL Javier L. HR Manager Medical Devices Used the software for: 2+ years ### "Greatest tool for recruiters with no time between interviews" November 11, 2025 5.0 Great for recruiters. Interview summary and capability to request for AI input is priceless. Awesome tool! Pros Meeting summary and AI input are priceless for people with no time in-between meetings or asked for input after each one. Cons N/A, I find everything to be super helpful and user-friendly. Nothing to be considered as a con whatsoever. Review Source Pierson L. Founder Online Media Used the software for: Less than 6 months ### "Fireflies is on Fire, in a good way. " April 12, 2026 4.0 I've certainly benefitted from using Fireflies and have now connected my Fireflies to my Claude Code AIOS setup, so I get daily briefs and my system has full context of any customer requirements. Pros Very fast upload time after a meeting has ended. Straight forward summary at the heading of the notes. Voice recording so you can re-listen to the conversation whilst reviewing the notes. This helps to clear up any mistakes that might occur during the note transcription. Cons It's not always accurate with capturing who is saying what, if people talk over each other. Needs context when using company names e.g. "Convai" naturally becomes "Convey". But this isn't a massive issue. Review Source Frank N. CMO Marketing and Advertising Used the software for: 6-12 months ### "Great for content development" February 1, 2026 5.0 Very good. Its quick. It's easy to use. It's saves a lot of time. Great for content development based on interviews/conversations. Pros AskFred! - the chat function. Great if you are looking for specific content. Or if you want other summaries, feedback, etc. Cons The quality of the transcripts. It's pretty good but on a detailed level still plenty of mistakes, which can be a hassle if you need to work with the transcript. Review Source HG Herman G. CXO Higher Education Used the software for: 6-12 months ### "Thank you Fireflies. " October 8, 2025 5.0 Excellent. For online meetings and face to face meetings. Quickly, can I record the meetings, for work or training. Pros Ease of Use, Meeting Summaries, Call Quality and Features, Data Tracking and Accuracy, Value for Money. Cons Not in Spanish. I prefer using that idiom; can you please set it in Spanish, please. The platform, we need en Latinoamerica, in Spanish. Review Source EA Erik A. Fine Artist Arts and Crafts Used the software for: 6-12 months ### "Get accurate transcriptions with notes from audio recordings." April 20, 2026 5.0 Tumbs up! This service is better than other similiar services I have tried. It provides you with great transcriptions and notes from meetings, speechees, recordings etc. Pros This transcription service is the most accurate I have tried out, with almost no garbled nonsense. Other services can be a nightmare, this is not. It is easy to use and delivers a clean transcription with no fuzz. A big bonus is that all transcriptions automatically comes with structured notes accompanying the text! Even better both the text and the notes can be saved in different formats with or without timestamps. Speaker labelling can also be adjusted easily. Not many of other transcription services covers all this, with such ease. Cons It is a bit costly and I'm missing file structure functionality when the list of finished transcriptions gets very long. Review Source JL James L. Operational consultant Executive Office Used the software for: Less than 6 months ### "extremely useful, time saver & great for someone over 40" October 23, 2025 5.0 Initially looked for a tool to record and summarize meeting notes, specifically a program that could be used on phone & PC and doing online & in person meetings. Specifically needed something easy for someone over the age of 40. great tool, very helpful with creating meeting summaries and action lists. absolutely a must have. Pros its easy to use and great for someone who is over 40... helps send follow up action items and meeting reviews to help keep people focused on items at hand. Easy to review last meetings notes prior to going into next meeting. Saves a lot of time. Cons transcription is 95% correct not 100% but that is ok. also have some issues transitioning from pc to phone app Review Source AA Alex A. Owner Financial Services Used the software for: Less than 6 months ### "Time saver" October 12, 2025 4.0 Time saver. I'm using it during important meetings with (potential) customers as a mortgage broker. So every minute saved is earned as well. Pros It saves time a lot! Easy to use and just starting to develop some great Firefly skills. Its practical to use for a technoob like me Cons Learning all the features can be a challenge. But it results in detailed notes inmy case. Thank you for that Review Source AI Amirah I. EA Food & Beverages Used the software for: Less than 6 months ### "An EA's BEST FRIEND " April 13, 2026 5.0 Fireflies has completely transformed how we manage meetings. No more manual note-taking—everything is captured, organized, and easy to review. It’s especially useful for tracking action items and ensuring accountability across teams. A must-have tool for any growing organization. Pros That it no longer have to stress in meetings, as it gives me everything I need at the end of the meeting Cons Only 1 which is not really an issue is that I need to admit fireflies in each meeting - I am sure there is an auto join Review Source SD Stephen D. Global Account Manager Import and Export Used the software for: Less than 6 months ### "Love Fireflies" March 5, 2026 5.0 I can't live without it. I'm paying for it myself as our company cut back on all software subscriptions without value analysis Pros I depend on the AI summarizing the meeting and then giving action items for everyone. Having the detailed transcript has saved me a number of times. Cons My office uses Teams and OUR security makes it difficult to add my Fireflies to the meeting. (Our Login process is almost 3 minutes!) Switched from [Notion](https://www.capterra.com/p/186596/Notion/) Integration into teams was critical. Not having to use the speakers on my system and bother the whole office. Review Source Cyprian A. Business Development and Partnerships Manager Program Development Used the software for: 2+ years ### "Firefiles works wonders on my audio files by transcribing them in minutes" December 3, 2025 5.0 Firefox also allows me to transcribe separately recorded audio files, which makes it ideal for field interviews that might not be online. Pros It makes my meetings so easy to attend as the focus remains on listening and not on note-taking. It also captures different languages for me, English and Kiswahili. Cons The limit on minutes means I have to keep on removing old files to allow me have enough storage space for new audio files. Review Source Joey C. CTO Marketing and Advertising Used the software for: 6-12 months ### "Essential to business" January 8, 2026 5.0 Just love you Fireflies. Thank you for making my business, team and reaching my goals more efficient, Pros My business can't operate without Fireflies - the time and money I save from recording and documenting notes means ideas come to life faster and actions are worked on immediately. It's also been helpful legally too: I am currently taking someone to court and was able to utilise my AI notes to prove we were wrongly done by. Cons There's no feedback I can offer that I don't like about Fireflies, as I really love this software so much. Review Source RO Reese O. Customer Success Associate Accounting Used the software for: Less than 6 months ### "Solid piece of kit" October 23, 2025 4.0 reviewed quite a few on the market and this one had the best product for the price. overall, has been very positive and easy to use. Pros Ease of use; decent meeting summaries and helpful AI tools; easily integrated to other office tools; great customer service which is a massive plus. Cons can be a bit clunky if using from the phone and trying to get back into a live recording; don't like the interruption/attention created by notetakers in a meeting (lobby, etc.) and would prefer a more seamless entry with less attention drawn to notetaker presence. Alternatives considered [Maestro](https://www.capterra.com/p/232824/Maestro/)[Otter](https://www.capterra.com/p/202799/Otter/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/) Reason for choosing Fireflies price and easy of integration between phone and laptop Review Source VR Verified Reviewer Project Manager Education Management Used the software for: 1-2 years ### "Review Genisson" May 17, 2026 5.0 Pros It is an outstanding AI meeting assistant that makes conversations more productive and organized. Its accurate transcription, smart summaries, and seamless integrations save valuable time and help teams stay aligned, making collaboration faster, clearer, and far more efficient. Cons One area for improvement could be offering more customizable summary formats and deeper contextual understanding during highly technical or fast-paced discussions, which would make the experience even more valuable. 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