# Page 18 | Fireflies Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 18 - Is Fireflies the right Call Recording solution for you? Explore 555 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/197037/Fireflies/reviews --- Fireflies 4.9 (555) [View alternatives](https://www.capterra.com/p/197037/Fireflies/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 3rd, 2026 # Page 18 - Reviews of Fireflies ## Showing most helpful reviews Showing 426-450 of 555 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use IB Ifemide B. Floating Support Manager Hospital & Health Care Used the software for: 6-12 months ### "Amazing!!!" December 3, 2025 5.0 The entire experience has been truly remarkable and incredibly beneficial. Every aspect exceeded my expectations, and I’ve gained so much value from it. It has not only been enjoyable but also deeply insightful, easy to use and supportive throughout. Pros Good and very adequate as it very well captures every word correctly and transcribes them almost perfectly, even with the accent Cons It’s a bit on the expensive side for me, and I really wish there was an option to pay monthly instead of all at once. A flexible payment plan would make it much easier to manage. Review Source MS Michal S. CFO Civil Engineering Used the software for: Less than 6 months ### "The best Ai tool" October 21, 2025 5.0 Overall, my experience with Fireflies has been excellent. It helps me stay organized, review meetings quickly, and focus on the key takeaways without needing to take manual notes. The time saved and clarity provided make it an essential tool in my daily workflow. I would definitely recommend it to others. Pros I really like how intuitive and user-friendly Fireflies is. It’s very easy to use, and it integrates smoothly with popular meeting platforms like Google Meet and Zoom. The transcription accuracy is impressive, and I appreciate how quickly notes and summaries become available after each call. It genuinely saves a lot of time. Cons Sometimes the meeting summaries feel too generic and miss the specific action points or context that was discussed during the meeting. It would be great if the summaries could better capture nuances and assign tasks automatically. Additionally, occasional transcription errors can appear in more technical conversations. Review Source FF Fabrice F. Co founder Marketing and Advertising Used the software for: 6-12 months ### "Un de nos meilleurs outils" October 2, 2025 5.0 Pros nous utilisons ce logiciel quotidiennement dans le cadre de notre activité d'agence digitale et son ergonomie et le gain de temps sont incroyables, une vrai revolution dans notre organisation Cons l'app esst trés intuitive d'autant plus avec la refonte récente de l'interface SAAS mais pour moi la langue uniquement en anglais est potentiellement un probléme Review Source SF Sanna F. CEO Professional Training & Coaching Used the software for: Less than 6 months ### "Five stars" October 1, 2025 5.0 Works well and a good notetaker and sparring companion. Its really easy to use especially if you remember to go put the language to the correct one before the meeting ;) Pros The summaries and quality of the product + especially \[sensitive content hidden\]! I spar with him on meetings to discover things I missed my self. Cons I wish it could analyse several meetings with \[sensitive content hidden\]: combining interview data and analysis would benefit me in my work a lot. Also I mess up changing the language and end up getting jibberish sometimes... Review Source WN Will N. Senior Auto Shop Growth Strategist Marketing and Advertising Used the software for: Less than 6 months ### "Great Ai transcription tool & more" March 3, 2026 5.0 Overall its been great, I feel more at ease knowing critical info has been captured and action items at the end of the notes. Pros Call Recording, summaries, the ai app feature, the learning curve is quite user friendly, the swiftness of adding fireflies to a meeting. The action items at the end. Cons Sometimes the accuracy of the speaker and notes can be a little off. So that may need tweaking and checking before full action takes place. Im still learning all the features, but havent the time yet to go over everything yet. Review Source EM Erik M. Consultant Marketing and Advertising Used the software for: I used a free trial ### "Practical tool which saves time and earns money" October 6, 2025 5.0 Very handy tool, saves time. Saves at least an hour if you have to write everything down yourself. There is no discussion anymore about what is said. And least but not last, it helps sales a lot Pros Very practical tool, time saving and action oriented for the team at internal meetings. For sales calls perfect tool to make a tailor made offer which improves the scoring rate Cons Check the transcription takes some time, but also because of bad communication in a meeting. It is a stand alone tool, not integrated in other logical tech stack Review Source LL Lisa L. Marketing Contractor Marketing and Advertising Used the software for: Less than 6 months ### "Great Tool" January 7, 2026 4.0 Overall a helpful tool. I just wish there were more settings where I can input specific email hosts which Fireflies can automatically join. Pros Fireflies makes going back to meeting discussions to review information or procedure a breeze. I can easily find things I need through the search function. Cons I cannot disable the recording even when changing this in settings which is problematic as I then need to log into the meeting via another account if I do not have recording permission Review Source TH Thalia H. CEO Information Technology and Services Used the software for: 6-12 months ### "Nice as a draft, but not strong enough yet to lean on" October 22, 2025 4.0 Overall I'm pleased with the help of Fireflies. I'm just a little worried that it doesn't catch all the action items. Pros You can schedule it from your calendar, or you can use it instantly. Also very handy that you can connect a desktop and mobile-version. Cons Not all the translations are interpreted right when transcribing. And you must be aware that your scheduled groupmeetings will be recorded even if you're not attending. Alternatives considered [CoPilot AI](https://www.capterra.com/p/185258/CoPilot-Prospecting-Dashboard/) Reason for choosing Fireflies It's easier to archive everything at the same storage. Review Source VR Verified Reviewer Researcher Health, Wellness and Fitness Used the software for: Less than 6 months ### "A PLUS PLUS" March 11, 2026 5.0 Great experience, I would definitely recommend them to as many people as possible. Voice agents...really cool feature. Pros Great call quality, useful features, and seamless integrations, all paired with ease of use and simplicity. Highly recommend. Cons I have no issues with it whatsoever. While some applications may offer more features, Fireflies AI executes its core functionalities flawlessly. Review Source ES Eduardo S. Data Architect Computer Software Used the software for: Less than 6 months ### "Powerful AI Assistant for Meeting Notes and Insights" January 24, 2026 5.0 Very positive experience. Fireflies helps me capture, organize, and retrieve meeting knowledge efficiently, improving productivity and follow-ups. Pros Seamless integration with Microsoft Teams and Google Meet, accurate meeting notes, smart categorization, and easy retrieval of key insights. OneDrive integration makes backups simple and reliable. Cons No desktop app available, which limits easy integration with in-person meetings or other conferencing tools outside major platforms. Alternatives considered [Notion](https://www.capterra.com/p/186596/Notion/) Reason for choosing Fireflies I was using Notion for different things I it has a feature that allows record sessions without including an agent to the call. Review Source tR ton R. strategy director Marketing and Advertising Used the software for: 1-2 years ### "a great collegue in digital meetings :-)" February 23, 2026 5.0 as mentioned, a great companion for all kinds of onlione meetings. have to dive into the possibilities of fysical meetings and using fireflies Pros it just takes a place in akll meetings, without worries if it's there. and delivers: in transcript and in summary and actions. Cons no tips, love the product. have to dive into possibilities for fysical meetings, i now use a different tool for that Review Source RC Ryan C. CEO Marketing and Advertising Used the software for: 6-12 months ### "Great Time Saver + Critical part of Video Editing Workflow Now" January 17, 2026 5.0 Pros Overall the app is a fantastic app that enables me to save time during meetings and after meetings capturing the essential data from my conversations, and providing succinct action items for all participants. I love to also use it for generating transcripts when my NLEs are unable to fetch a transcript for my video edits; it is a critical part of my workflow for sure. Cons Sometimes fireflies doesn't connect to meetings right away, and not being able to have 2 fireflies in the same meeting is irritating. Review Source GM Gabrielle M. Real Estate Consultant Real Estate Used the software for: Less than 6 months ### "Surprisingly Helpful & extremely Convenient " October 22, 2025 5.0 I've been surprisingly satisfied with it. Fireflies has become a quiet but powerful productivity partner in my workflow. Highly recommend it for anyone who runs frequent meetings or needs a reliable record of conversations. Pros ’ve been surprisingly satisfied with Fireflies.ai — it’s one of those tools I didn’t realize I needed until I started using it. It automatically joins my calls, records, transcribes, and summarizes everything with a level of accuracy that’s genuinely impressive. The AI-generated notes are clear and easy to navigate, and the search feature makes it simple to find key parts of any meeting. I especially appreciate the integration options — it connects seamlessly with Zoom, Google Meet, and my calendar, so I never have to remember to start recordings manually. Cons formating the files need to be in if it wasn't from a direct zoom. The interface can feel a bit busy at first, but it’s easy to get used to Review Source LM Lusiana M. Senior Trade Economist Government Relations Used the software for: I used a free trial ### "Using Fireflies!" November 4, 2025 5.0 I used this app during meetings and workshops. It really allowed me to be present in the meetings and workshops and engage with attendees whilst the app recorded, transcribed and had an easy summary for me to refer to. Pros It transcribes and records the meeting giving us more space to focus on the meeting itself and be engaged. The recording also allows us to correct any incorrect wording transcribed Cons It is not as familiar with non- english speaking participants and there would be a need to review recordings just to figure out what has been spoken, particularly for non-english words. Review Source JW Julia W. Director of HR Health, Wellness and Fitness Used the software for: 1-2 years ### "Get FireFlies AI if you do not have it" December 17, 2025 5.0 AI improvements are fantastic and the ability to switch to a different name of a meeting member on the notes is easy. Pros The AI notetaker and documentation of meetings is imperative in HR and time is the most valuable resource as it is not replenishable. Cons I would like the setting to not invite it to certain meetings made more accessible. Other than that I love it! Review Source Nikky K. CEO Computer Software Used the software for: 1-2 years ### "Fireflies is Awesome" March 14, 2026 5.0 Pros Easy to use and a great resource for zoom meeting recordings and for the upload of audios to transcribe. Cons It is simple, quick, and user-friendly and it would be great if the summaries were a little more customizable. Review Source VR Verified Reviewer Technical Office Engineer Construction Used the software for: Less than 6 months ### "Few notes on Fireflies for Capterra" March 17, 2026 5.0 My overall experience is definitely a plus. I am aiming to use it i all of my events and planning to add one more feature every week. Pros The app has an easy to use User Interface. The features can be found almost intuitively. It seems to have lots of features and there is room to add/ connect custom apps. Cons This made me lose complete meeting notes for a few times now. It does not understand the governing language of the meeting by itself. Review Source VR Verified Reviewer Founder and Engineer Computer Software Used the software for: Less than 6 months ### "Fireflies, seamless note taking experience, but a bit pricy" November 3, 2025 4.0 Overall I really like it. I like that they have API access and that they are very fast-based. It's also nice to see that they have venture capital investments so that they can stick around for a while Pros It is very easy to use and nice to have actionable points at the end of your meeting and takes away the stress and focus of note-taking, letting you focus on the actual meeting Cons I think it's a bit too expensive. I would love to have a pay-per-use type of pricing strategy because I don't use it that often and now it's pretty expensive for me Review Source ES Ewan S. consultant Management Consulting Used the software for: Less than 6 months ### "great tool to capture the little things you're likely to miss" October 29, 2025 5.0 very happy with the tool, and have used it in multiple situations, not just recording online meetings Pros Fireflies is generally easy to use, it's great value for money, and makes great summaries and translations Cons sometimes the UI is not always intuitive when searching for things. also one time, when I was recording a presentation while in the room, it didn't make a completed transcription Review Source KCL Kin Chee L. Information System Specialist Food Production Used the software for: Less than 6 months ### "Fireflies, flies easily to the horizon" December 20, 2025 5.0 Great and very easy to setup and has not had any problems. This makes it easy for small and medium size company like us to incorporate into our process. Pros Easy to use and have the ability to automate meetings and post meeting workflows. Ability to listen and track transcription for review is great. So far it has been responsive and the ability to fine tune summary is a blessing. Cons Although it has certain capabilities to do mixed languages, some native languages accuracy for transcription is still lacking but good enough to understand. Alternatives considered [Otter](https://www.capterra.com/p/202799/Otter/) Reason for choosing Fireflies ease of use and features with auto summary Review Source VR Verified Reviewer Owner Information Technology and Services Used the software for: Less than 6 months ### "My Tool of Choice for Events/Meetings/Classes Transcribing." February 5, 2026 5.0 It is a very straighfoward tool to use. Easy to navigate and find the features you need. I've benn ugins it to transcribe classes/events I take and summarize them with key takeaways, and also to summarize meeting outcomes. Pros It provides accurate trascripts for the classes I take and meetings I have. It's been useful to summarize and extract insights in many ways. Cons So far, nothing to complain about. It is a very straighfoward tool to use. Easy to navigate and find the features you need. Review Source Mitch H. CFO Financial Services Used the software for: Less than 6 months ### "Fireflies werkt top!" March 16, 2026 5.0 Goede app en veelzijdig door vele integratie mogelijkheden. Vanuit Claude kan ik de transcripties ook ophalen Pros Goede connecties/ integraties met andere apps en gebruiksvriendelijk. Zowel in video calls als gebruik op telefoon. Cons De kwaliteit van de transcripties zijn niet altijd even goed en het is moeilijk om deze binnen fireflies te optimaliseren. Of ik weet nog niet goed genoeg hoe Review Source VR Verified Reviewer Project manager Computer Software Used the software for: Less than 6 months ### "excelente al 90%" March 30, 2026 5.0 Pros facilidad de uso. bastante intuitivo, ideas principales y resumen bien logrados, tanto en videollamadas como en subida de videos. Cons no se puede usar en Discord si no sos dueño del espacio, y ni siquiera estoy seguro de que se pueda usar aunque lo fueras Review Source TK Tim K. Founder and CEO Retail Used the software for: 6-12 months ### "Fireflies meeting summaries help us winning time." November 20, 2025 5.0 \- Very good - Works as expected. - Will certainly be useful for private & business users, to automatically record and summarize conversations or meetings. Pros \- Easy onboarding, when using first-time AI support for meetings. - Very user friendly. - Good quality meeting notes and reports. Cons The hard & visible presence of an AI person in the meeting call. Can be intimidating for other persons in the meeting call, who don't have experience with an AI person joining a meeting. Review Source SP Scott P. President CEO Real Estate Used the software for: 1-2 years ### "Fireflies Review" March 7, 2026 5.0 Excellent! Having this ability saves me considerable amounts of time when looking back to what was said. Pros Fireflies allow me to really listen and concentrate on what's being shared during a call/meeting, knowing that I will get a full recap at the end. Cons Nothing yet. I use it for nearly every meeting unless a client requests that no one on the call engage their AI notetakers. Review Source Similar Products Featured