# Page 19 | Fireflies Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 19 - Is Fireflies the right Call Recording solution for you? Explore 617 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/197037/Fireflies/reviews

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Fireflies

4.9 (617)

[View alternatives](https://www.capterra.com/p/197037/Fireflies/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 30th, 2026

# Page 19 - Reviews of Fireflies

## Showing most helpful reviews

Showing 451-475 of 617 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KT

Kim T.  
Principle Consultant  
Information Technology and Services  
Used the software for: 6-12 months

### "Best transcription app with multiple accents"

November 13, 2025

5.0

This is an excellent product for taking an audio of a meeting and transcribing it into text. I love the web, mobile and desktop apps for this. It's reduced my need to make notes during a meeting, because I can get them afterwards. I tried several other meeting minute apps before, but this one is the best for different accents.

Pros

I find their audio to text transcripts to be quite accurate, especially with a variety of accents and Maori words and placenames. It's not perfect, but better than most that I have seen.

Cons

The meeting summary AI is rarely appropriate for my context (which is not in the USA) so I end up putting it into my company copilot, which holds more context and provides a more relevant summary, notes, actions, etc.

Review Source

AO

Alba O.  
Content Creator  
E-Learning  
Used the software for: Less than 6 months

### "Solo quería probar, y me quedé"

January 22, 2026

5.0

Contraté la prueba solo para un proyecto concreto en el que lo necesitaba, pensando darme de baja después y me ha gustado tanto que sigo usándolo :)

Pros

Me encanta la calidad de los resúmenes que hace, cómo se conecta solo y automáticamente a todas las reuniones independientemente de que sean Google o Teams y que quede grabado la voz para poder corroborar.

Cons

Que envíe emails con los resúmenes a los participantes de forma automática y la organización de las reuniones. Todavía tengo pocas, pero ahora cuando haya más todavía no sé cómo voy a organizarlas.

Review Source

II

Italo I.  
Gerente Comercial  
Information Technology and Services  
Used the software for: Less than 6 months

### "Mi mano derecha digital"

January 23, 2026

5.0

Excelente herramienta para gestionar reuniones de manera profesional y eficientee, genera confianza con los resumenes a compartir porterir a las reuniones

Pros

Seguimiento y precisión de datos, me permite concentrarme en el foco de la reunión, siendo fluida y sin necesidad de distraerme tomando notas.

Cons

Me gustaría que toda la interfaz, incluyendo los menús de navegación, estuvieran disponibles en idioma español

Review Source

VR

Verified Reviewer  
CEO  
Retail  
Used the software for: 1-2 years

### "Great product"

November 7, 2025

5.0

Pros

Easy to use and great summary outputs. The features are clear and concise. The sharing feature is easy to use

Cons

Nothing so far that I dislike about Fireflies. I have been using it since the beginning of 2025 and I can recommend it to all

Review Source

TP

Tracy P.  
Secretary  
Writing and Editing  
Used the software for: 6-12 months

### "Where Has It Been All My Life?! Love It!"

December 4, 2025

5.0

Fireflies makes me not have to listen to the whole meeting again: I can simply read the transcription and just pick and choose which bits I need to get the exact wording on (it’s EXTREMELY HELPFUL in this area, big time saver too), etc.

Pros

The value I get for the money I spend to maintain my Fireflies subscription is great! I’ve never needed customer service; it’s intuitive and easy to figure out.

Cons

I can’t seem to find my subscription anywhere on my phone! But I have it; it’s working. It’s not the fault of Fireflies, though, just another user error.

Switched from

[Voice Recorder Pro](https://www.capterra.com/p/227730/Voice-Recorder-Pro/)

Fireflies has better features, and it has better transcription accuracy. Its controls are easier to handle on my iPhone.

Review Source

CS

Cathy S.  
Founder  
Professional Training & Coaching  
Used the software for: 1-2 years

### "Easy to use and a great AI tool to support my work with clients"

March 4, 2026

5.0

Easy to use in lots of different situations. Great at summarising meetings, which I can then use to create action plans or summaries for work with clients.

Pros

It's easy to use. Love the recording feature and its ability to summarise the meeting, no matter how long. I love that I can use it as part of zoom meetings, and also just set it going to record conversations.

Cons

The settings to enable appropriate privacy weren't easy to understand and I caused some upset to people initially.

Review Source

SP

Sourav P.  
CEO  
Biotechnology  
Used the software for: 6-12 months

### "Improve Indian English and other language transcription"

October 14, 2025

5.0

Good. It has helped us record and keep a track of meeting minutes as well as soon items as long as we speak clearly in English

Pros

The seamless connection with notion and gmeet. The brief summary covers most of the necessary topics

Cons

Inability to properly transcribe English in Indian accents, mix of English & Hindi are poorly transcribed

Review Source

CB

Chris B.  
Director of Operations  
International Trade and Development  
Used the software for: Less than 6 months

### "Best Ai notetaker I've used so far! "

December 23, 2025

5.0

Overall, it's been great so far! I'm enjoying using the paid version, and I now have my whole team using the free version.

Pros

How easy it is to use, and the price is also fair. I like the overall look and feel of the dashboard too. It's easy to navigate and sort through your past meetings.

Cons

I feel like the integration with outlook is kind of meh. I also wish the meeting summaries that you can just copy/paste were formatted a little nicer. Like maybe some color, underlines, highlights on super important parts, etc. I usually run it through ChatGPT after i copy it, to make it look nicer before sending it to colleagues.

Review Source

DC

David C.  
Business Development Manager  
Design  
Used the software for: Less than 6 months

### "Superb meeting transcription "

October 30, 2025

5.0

I've tried many meeting transcribing methods but Fireflies stands head and shoulders above the rest. It is the only one that I recommend to people.

Pros

The integrations. The ability to send my meeting notes to a slack channel immediately after or be able to converse with what has happened in the meeting thus giving me more insights.

Cons

No clear tutorial on accessing all these powerful features. It would be great if there was a place where I can learn all these things.

Switched from

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

Needed something more than what Gemini could provide

Review Source

ZA

Zuzanna A.  
Product Designer  
Legal Services  
Used the software for: Less than 6 months

### "What a relief I found Fireflies"

October 3, 2025

5.0

I loved it. I really do, I even started spreading the news about how great it is, cause before Fireflies I couldn't find the proper translation tool: audio to text

Pros

As a researcher I used to spend hours rewatching the video, taking notes, coping and pasting - now I have \[sensitive content hidden\]. And the translation quality is great!

Cons

Some words are mistaken in my language (PL), but I guess that's all. At the beginnig I wasn't sure if it will join all the meetings I want.

Review Source

RO

Rosana O.  
Managing director  
Executive Office  
Used the software for: 6-12 months

### "Amazing notetaker"

October 10, 2025

5.0

Great tool! Save hours of my work, great summaries, that makes very easy to edit and share with my stakeholders

Pros

Easy to use and great quality Summaries. I love the possibility to have a back up all my meetings and calls.

Cons

I like everything! Great tool all around. Easy to share with my colleagues and meeting teams from the company.

Review Source

KR

Komal R.  
Senior Contracts Administrator  
Construction  
Used the software for: Less than 6 months

### "Ease of Use"

October 19, 2025

4.0

Excellent experience, I love that i can record and upload meetings, works great when I do not have coverage eon site.

Pros

Ease of use, The phone App works great as well. Don't have to share meetings, can find all in one place.

Cons

Slightly expensive, when you plan to use for a bigger team. That is my only complaint so far I believe.

Alternatives considered

[Fathom](https://www.capterra.com/p/276054/Fathom/)[Fellow](https://www.capterra.com/p/195920/Fellow/)

Reason for choosing Fireflies

Ease of use, better for teams, simpler interface of mobile App

Review Source

sC

salvatore C.  
titolare  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "università da 10 e lode"

February 23, 2026

5.0

Riesco migliorare la mia produttività e a ridurre il tempo perso per costruire matariali adatti allo studio. Eccezionale.

Pros

efficientissimo nella trascrizione di lezione universitaria. Anche il linguaggio tecnico viene trascritto senza particolari iprecisioni

Cons

l'interfaccia grafica la trovo un po' troppo movimentata. Preferirei meno colore e una maggire schematizzazione.

Alternatives considered

[Gemini](https://www.capterra.com/p/10020130/Gemini/)

Reason for choosing Fireflies

funziona meglio e ha meno limiti. Ho preferito la sua efficienza.

Review Source

RS

Robert S.  
COO  
Biotechnology  
Used the software for: 1-2 years

### "Fireflies all the way"

October 21, 2025

5.0

Automated joining of meetings. E-mail transcript of entire meeting. Full service meeting concierge. Great tool.

Pros

Fireflies makes meetings easy and all information is retained accurately, digitally with written report. Excellent value for money. Quick response from Customer support in the rare occasion.

Cons

I can not find anything amiss with Fireflies. Fireflies has never let me down however Microsoft Team frequently lets me down in so many ways it is hard to discribe.

Review Source

PG

Priscilla G.  
CEO  
Accounting  
Used the software for: Less than 6 months

### "Seriously… Why Didn’t I Start Using This Sooner?"

November 7, 2025

5.0

My overall experience has been amazing. As a business owner who’s constantly in meetings, Fireflies helps me stay organized, remember details, and follow up confidently. It’s like having an extra team member that never misses a beat!

Pros

Fireflies has been such a time-saver! I love how accurately it captures every detail, summarizes action items, and keeps my client meetings organized without me having to take notes. Plus it plays back the audio which is super cool and helpful!

Cons

Sometimes longer meetings take a little extra time to process, but the accuracy and clarity of the summaries make it totally worth the wait.

Review Source

BK

Boukje K.  
CEO  
Management Consulting  
Used the software for: Less than 6 months

### "Great quality of transcripts and summaries."

December 1, 2025

5.0

I like using Fireflies. It is fast, easy to use, and delivers great quality of transcript (few misunderstandings) and summary.

Pros

I like that it is easy to use, both on my phone and laptop. The quality of transcripts and summaries is great.

Cons

The summaries are a bit long. And I usually change the lay-out of the summary: the titles are too big in comparison to the body text.

Review Source

CK

Christiane K.  
Founder  
Management Consulting  
Used the software for: Less than 6 months

### "Great summaries, easy to deploy, German language compatibility works really well. "

January 29, 2026

5.0

Overall a very smooth experience. Especially liked the integration with Hubspot that was activated by a click on a button. Call summaries in German language in other tools are not as precise as in Fireflies. Really recommend!

Pros

I am using fireflies mainly to have a summary of my client and team calls. They are logged directly in our CRM and save so much time composing my follow up emails, prepare follow up emails and much more.

Cons

Cannot think of anything right now. But I am not a corporate user. So only representing usage for a small consulting business.

Alternatives considered

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Reason for choosing Fireflies

more price efficient higher recommendations.

Review Source

MH

Madelyn H.  
Director  
Luxury Goods & Jewelry  
Used the software for: Less than 6 months

### "Needed this for quite some time!"

September 24, 2025

5.0

I started using Fireflies.ai less than a week ago and cannot tell you how much it has improved my work performance and helped my memory retain important details from meetings I’ve attended. Worth every penny! Thank you!

Pros

I have needed something to help me summarize my business meetings, Bible study sessions, therapy/counseling appointments, and training calls/videos, and this has been the perfect answer!

Cons

It's not 100% accurate in catching tone and tangents, but for 95% of the time, it is incredibly accurate and helpful!!

Review Source

GS

Greg S.  
Farm Management Consultant  
Farming  
Used the software for: Less than 6 months

### "Greg's Review"

February 11, 2026

5.0

Rate it 9 out of 10. I have been able to very quickly summarise meetings and provide timely reports to clients.

Pros

Makes it really easy to get a summary and detailed report from client meetings which I can then copy into a word template for use

Cons

sometimes does not clearly understand some of the jargon used or correctly spell Māori language that relates to place names, people's names or property names in New Zealand

Review Source

KE

Kathy E.  
President  
Executive Office  
Used the software for: 1-2 years

### "Love this service"

February 4, 2026

5.0

Excellent. Again, very easy to use. I don't use it every day or even every week, so it's nice that when I go back and use it, I don't have to spend time figuring things out. It's very intuitive.

Pros

Easy to use. Very intuitive. Also, it's fast and very accurate. Customer service is also excellent. I had an issue with my Google email, and they fixed it and adapted it easily and effortlessly.

Cons

Nothing. Really cannot think of anything I'd fix. I'm not a super-user, so I've not tested it to its limits, but it's perfect for what we need.

Review Source

sC

shafaa C.  
Chief Risk Officer  
Construction  
Used the software for: Less than 6 months

### "Very very happy with Firefly"

February 5, 2026

5.0

Brilliant. Coming from Read.ai, which is not accurate. The free version is good then you have to buy then the inaccuracies start

Switched from

[Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/)

Readai was becoming more and more inaccurate and expensive

Review Source

Umesh O.  
Business Partner  
Real Estate  
Used the software for: Less than 6 months

### "Meeting transcription"

November 1, 2025

4.0

All in all very satisfied with the product and also their customer support team is very prompt in resolving issues.

Pros

It is very easy to use Fireflies.ai once you get the hang of things. Meeting summaries are precise in most cases.

Cons

Summaries can be a little more elaborate so as to capture the full meeting and the essence. Also when speaking in different languages than English it sometimes doesn't summarize the points correctly. Regarding the capturing of meetings sometimes the agent drops off in the middle of the call, also it should know when the meeting is ended so that it can close the transcription. Can do a little better on these fronts.

Review Source

MS

Michal S.  
CFO  
Civil Engineering  
Used the software for: Less than 6 months

### "The best Ai tool"

October 21, 2025

5.0

Overall, my experience with Fireflies has been excellent. It helps me stay organized, review meetings quickly, and focus on the key takeaways without needing to take manual notes. The time saved and clarity provided make it an essential tool in my daily workflow. I would definitely recommend it to others.

Pros

I really like how intuitive and user-friendly Fireflies is. It’s very easy to use, and it integrates smoothly with popular meeting platforms like Google Meet and Zoom. The transcription accuracy is impressive, and I appreciate how quickly notes and summaries become available after each call. It genuinely saves a lot of time.

Cons

Sometimes the meeting summaries feel too generic and miss the specific action points or context that was discussed during the meeting. It would be great if the summaries could better capture nuances and assign tasks automatically. Additionally, occasional transcription errors can appear in more technical conversations.

Review Source

WN

Will N.  
Senior Auto Shop Growth Strategist  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Great Ai transcription tool & more"

March 3, 2026

5.0

Overall its been great, I feel more at ease knowing critical info has been captured and action items at the end of the notes.

Pros

Call Recording, summaries, the ai app feature, the learning curve is quite user friendly, the swiftness of adding fireflies to a meeting. The action items at the end.

Cons

Sometimes the accuracy of the speaker and notes can be a little off. So that may need tweaking and checking before full action takes place. Im still learning all the features, but havent the time yet to go over everything yet.

Review Source

SS

Sanat S.  
CTO  
Financial Services  
Used the software for: Less than 6 months

### "fireflies > tl;dv"

November 21, 2025

5.0

I really like it; I have compared it with tl;dv and have used both, but ultimately, Fireflies turned out to be the superior option for my needs.

Pros

It is very effective at clearly distinguishing who is speaking during a conversation, and ensures that absolutely nothing is missed, lost, or forgotten in the process.

Cons

It does not join or connect to meetings that were scheduled for a time in the past; only current and future meetings are accessible.

Switched from

[tl;dv](https://www.capterra.com/p/10015832/tldv/)

better transcribing from russian language

Review Source

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